Trusted Agent profile Β· Gainsborough
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245 reviews across 4 platforms
Unit 5b Tillbridge Centre, Gainsborough, DN21 1FT
Part of Lovelle, see every office.
Lovelle's office in Gainsborough, at Unit 5b Tillbridge Centre, is rated 4.7 out of 5 across 245 reviews on four platforms, including 122 Google reviews rated 4.6.
122
Reviews on Google
This office
25
Reviews on Facebook
This office
7
Reviews on View Agents
This office
91
Reviews on Direct reviews
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I actually do not know where to start the whole service at Lovelle has been totally amazing.They even recommended and put us in touch with a super efficient and ...Read all 2 from sellers
From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ...Read all 4 from buyers
Georgia was lovely. Customer service was outstanding. She was very approachable and answered all the relevant questions. Couldn't ask for a better person to ...Read the review from tenants
Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
5/5
FacebookThank you to all the lovely ladies at Lovelle Gainsborough! You have helped to make a very stressful time a little less stressful. All very friendly and approachable and brill at what u do! Keep it up! Would definately recommend Lovelle as an estate agents!
5/5
GoogleGreat service from lovely caring staff,nothing is too much trouble would highly recommend π β¦
Thank you so much for your wonderful feedback! Weβre so pleased to hear that you found our team caring and helpful, it means a lot to us that you felt supported throughout. Your recommendation is greatly appreciated, and weβre always here if you need anything in the future. Thank you for taking the time to share your experience with us!
5/5
Direct reviewsReally speedy process, Lovells did a great job with our house purchase. Friendly team at the Gainsborough office and really helpful. Would recommend.
5/5
GoogleMy contact and updates from Bayley and Naomi have been great, from putting my house up for sale to selling the property. Thank you π β¦
Thank you for taking the time to share your positive experience with us! We're delighted to hear that your contact and updates from Bayley and Naomi have been great throughout the process of putting your house up for sale and successfully selling it. We understand that selling a property can be a significant step, and we're here to make it as smooth as possible. If you ever need assistance in the future or have any more feedback to share, please feel free to reach out. Your satisfaction is our priority, and we appreciate your trust in us. Thank you once again, and we wish you all the best! π
5/5
Direct reviewsI have been dealing with Lovelle Estate Agency over the last few months while purchasing a property. I have found every one of the lovely staff to be really personable without being at all unprofessional, very easy to approach, sympathetic when necessary, and above all, easy to contact and quick to return calls. I would have no hesitation recommending this Estate Agency, they go above and beyond and dispel the usual clich??s regarding Estate Agencies!
5/5
FacebookFantastic Estate Agents... particular thanks to Zoe who made a very stressful time that little bit easier & always went the extra mile. Would definitely recommend & we are all in love with our new home οΏ½ xx
1/5
GooglePut an offer in on a lovely property, completely kept out the loop, felt like an inconvenience when I called about the four day waiting on an offer we had put in, no emails, no phonecalls to explain why we were waiting so long.NegativeResponsiveness, Quality
Dear Mrs Bromley, We are very sorry for the delay in responding to your review, however we have taken some time to investigate this matter thoroughly. We are sorry to hear that you are disappointed in our service and communication. After further investigation we have found that it was communicated to you that there was a delay in the vendor making a decision. An email was sent to explain this situation to you and to advise we would be in touch once we heard further. We apologise if you felt like this wasnβt communicated well and have taken your feedback on board. Should the property happen to become available again, for whatever reason, we will most defiantly be in touch.
5/5
GoogleVery helpful Agents! Prompt and professional. Overall excellent experience!
Thank you so much for your kind words! Weβre thrilled to hear that you found our team helpful, prompt, and professional. Providing an excellent experience is always our top priority, so itβs fantastic to know we delivered that for you. If you ever need assistance again in the future, weβre always here to help. Thank you for taking the time to share your feedback!
2/5
Direct reviewsMy dealings with Lovelle's were absolutely fine through-out the whole process, very happy with how they took pictures and the listing online however on moving day me and my partner felt very pressured to move under almost impossible time scales and were told false information about the buyers wanting to be in and not being happy when this was not the case.
5/5
Direct reviewsAs always the people at Lovelles are friendly, approachable, know their job and nothing is too much. I have no problem with recommending them to whoever drops into their domain to buy, sell or let a property.
5/5
Direct reviewsHollie made the whole renting process go very smoothly and I was soon in my new property
5/5
GoogleAlways available along the way with updated information with both buying and selling your property.
We appreciate your review! It's wonderful to hear that you found our process easy and that our communication met your expectations. We believe in keeping things straightforward and maintaining clear lines of communication to ensure a smooth experience for our customers. If you have any more feedback or if there's anything else we can do to enhance your experience, please don't hesitate to let us know. We're here to assist you in any way we can, and we hope to continue providing you with top-notch service in the future!
4/5
Direct reviewsGreat company. They put right any errors and gave very good service throughout the long process of buying a house. I am very grateful to the team and would recommend using them.
5/5
GooglePerfect helped our move very easy from yorkshire to lincolnshire very helpful very friendly nothing was to much trouble & got us in early a big thankyou to all the staff i would recomend these guys 5 star service thankyou tony & nicky π β¦
Thank you so much for your kind words Tony. I am glad we could help get this through quickly for you. Good luck in your new home, we want an invite when you have completed the works :)
5/5
Direct reviewsThanks for all your help and work in selling our house. I would definitely recommend Lovelle and wouldn???t hesitate to use you again should the need arise.
5/5
Direct reviewsVery good Estate agents,.Lovelle have been keeping in constant touch with us and been extremely helpful.We have been dealing with different members of the team and found each and every one of them very polite and always very cheerful .10 out of 10 without a shadow of a doubt.Thankyou ????
5/5
GoogleAlways keep you in the loop so you know what is happening. Quick to reply to messages.
Dear Amanda Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had such a positive experience with our business. Your support and feedback mean the world to us. We strive to provide the best possible service to our valued customers, and your endorsement is a testament to our dedication.
5/5
GoogleNaomi and Bayley at Lovelle couldn't do enough to help when I was purchasing a property. Naomi would call with updates weekly and both were polite, friendly and responsive to my requests. Couldn't ask for more. I would recommend to anyone.
Good Afternoon, Thank you so much for the feedback, it really is appreciated! We hope you are very happy in your new home!
5/5
GoogleThis was quite a tricky property but today we have completed :) Zoe couldn't have been more committed to achieving this sale. From the initial valuation to securing the completion, she and the rest of the team could not have done more. Thanks everyone!
Thank you for the lovely feedback Janet. Zoe is incredibly passionate about her job and loved every minute of working with yourselves.
5/5
Direct reviewsPositive viewing of property, agent very engaging. Viewing arranged by telephone, confirmed by email and follow up call 20 mins prior to appointment .
5/5
Direct reviewsWhether we have a peaceful, quiet tenant or a demanding one, Lovells take care of their issues for us without any fuss. A telephone call to them is always answered promptly, as you can tell we are very satisfied with their service.
5/5
Direct reviewsThe staff at Lovelle were very helpfully when our solicitor let us down ,if it wasn???t for Lovelle stepping in and sorting things for us we would have been left homeless .highly recommend
5/5
Direct reviewsAll the staff are amazing. It has been a long time since I have bought and sold, so I am very nervous, but they have been very understanding and supportive. Nothing is every any trouble at all. I can't praise them enough.
5/5
GoogleBought a property through Lovelle and it put our online agent to shame. The communication was clear throughout and I'm sure the sellers felt in safe hands. Lesson learnt, use a high street agent!PositiveQuality
Hi Matthew, Thank you so much for your 5 Star review it means so much to the staff knowing they are appreciated as they are all very passionate about providing a great service! We hope you are settling in well!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from buyers, rated 5.0 out of 5 on average. For example, Kelly wrote: "From the minute we put in our offer, we were kept informed of every detail of what was happening and was due to happen next. I am a bit of a worrier, but i ..."
