Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat customer service from Bayley and Naomi. Excellent from start to finish
Daniel · 24 October 2023
Agent replied · 20 June 2024
Thank you for taking the time to share your positive experience with our team member, Bayley! We're thrilled to hear that you received great customer service from them. Bayley is a valued member of our team, and your feedback will be shared with them as recognition of their excellent work. If you have any more comments or if there's anything else we can assist you with, please feel free to reach out. We're here to provide exceptional service, and we look forward to working with you again in the future!
★★★★★ 5/5
FacebookIf anyone is thinking of putting their house on the market I highly recommend Lovelle!
We didn't hear a peep from the estate agent from our purchase, but Lovelle rang us and our buyer weekly (usually more towards the end!) and helped us to navigate what turned out to be a complex chain. Always returned calls and answered emails (unlike the other estate agent!). Excellent service ☺️
Karen · 18 February 2021
★★★★★ 5/5
GoogleLovelle helped me in getting my first house in the UK. Very reliable agent 👍👍 …
Onisofe · 21 June 2023
Agent replied · 20 June 2024
Hi Promise, Thank you for the review!
★★★★★ 5/5
GoogleGreat service. Professional and efficient. Nothing was too much trouble and I was kept updated throughout the whole process. Couldn't thank the whole team enough. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Charlotte · 25 August 2021
Agent replied · 20 June 2024
Charlotte, thank you so much for your kind words and saying you would recommend us! It hasnt been easy during Covid , however it has been a complete pleasure to work for you! We wish you the best of luck with your future !
★★★★★ 5/5
Direct reviewsCouldn't ask for more. Was very helpful the whole way throughout the process and I even got a little gift bag at the end!
Sam · 10 October 2024
★★★★★ 5/5
GoogleI cannot praise this estate agency highly enough. They bent over backwards at every turn to support my house sale and made me feel like they genuinely cared. Naomi in particular was brilliant. 5 stars.
Beverley · 21 June 2020
Agent replied · 20 June 2024
Hi Beverley, Thank you so much for your kind words. It was a pleasure to work with you.
★★★★★ 5/5
Direct reviewsVery smooth and professional service, always kept me updated, if needed would use again. Highly recommended.
Paul · 20 December 2024
★★★★★ 5/5
GoogleVery good at keeping you updated
Pjndecor · 24 September 2023
Agent replied · 20 June 2024
We appreciate your feedback! Keeping our customers informed and updated is a top priority for us, and we're delighted to hear that you found our communication to be very good. If there's anything specific you appreciated about our updates or if you have any suggestions on how we can further improve, please don't hesitate to let us know. We're here to make your experience as seamless and informed as possible, and we look forward to continuing to provide you with excellent service in the future!
★★★★★ 5/5
Direct reviewsMany thanks for a great service, nothing was too much trouble and staff are all friendly and caring, would highly recommend. ????
Karen · 25 July 2024
★★★★★ 3/5
GoogleVery slow to respond to enquiries. You have to email them twice to actually receive a response.
Horia · 21 June 2022
Agent replied · 20 June 2024
Dear Horia, I'm concerned about how you feel and therefore have had a look further into this matter for you. On this occasion, we were awaiting a response from the landlord after receiving nine applications on a property.
I apologise for the delay in response however all parties were updated on the outcome once we had an update on the decision. If you would like to contact me on 01427 614018, please feel free and I would be happy to discuss this further. - Naomi Taylor
★★★★★ 4/5
GoogleThe agency handled the sale of our property with care & efficiency throughout the process. We received weekly updates & suggestions on improving the sale which were very helpful indeed.
Angelene · 22 June 2019
Agent replied · 20 June 2024
Thank you so much for your lovely feedback, it is really appreciated. It was a pleasure to work for you and if you ever need us in the future you know where we are.
★★★★★ 5/5
Direct reviewsEveryone at Lovelle's has been brilliant. I cannot fault them at all. It has been quite stressful but they have made it so much easier
Jo · 26 April 2024
★★★★★ 5/5
Direct reviewsFrom the moment we walked into the shop we were treated with nothing but professionalism and compassion. We received weekly phone calls giving us regular updates. If we had any questions they were answered almost immediately. Would we use this company again most definitely.
Julia · 19 November 2022
★★★★★ 5/5
GoogleA good and transparent agent!
Thoi · 21 June 2023
Agent replied · 20 June 2024
Thoi, Thank you so much for your feedback.
★★★★★ 5/5
Direct reviewsGreat experience the whole way through, good communication and friendly bunch of people.
Natalie · 18 October 2024
★★★★★ 5/5
Direct reviewsAmazing we wouldn???t go with any other estate agency lovelle is amazing can???t fault them with anything
Sharkira · 11 July 2024
★★★★★ 5/5
GoogleBought and sold with lovelle since coming to gainsborough. Staff so helpful and friendly. A pleasure to deal with.
Alice · 21 June 2021
Agent replied · 20 June 2024
Hi Alice, Thank you so much for the lovely feedback. Although Covid-19 has put a strain onto the entire team, I am glad to hear you found the service great! It has been a pleasure working for you!
★★★★★ 5/5
Direct reviewsHighly recommended, dealt with all queries in a very timely and helpful manner. Bayley in particular is a credit to the Lovelle team.
Alister · 16 March 2024
★★★★★ 5/5
Direct reviewsVERY PROFESSIONAL, EXCELLENT COMMUNICATION AND EFFICIENT.
Clare · 20 December 2024
★★★★★ 5/5
GoogleManaged the whole process from valuation to sale very well. Friendly, knowledgeable team who are very good at what they do. Wouldnt hesitate to reccomend.
Claire · 22 June 2019
Agent replied · 20 June 2024
Thank you for your kind words Claire. I'm glad we could help make the process as easy as possible.
★★★★★ 5/5
Direct reviewsThe house was really lovely, just not sure about where it is situated, the owner was very helpful and friendly
50 Sandsfield Lane
Jean · 14 February 2024
★★★★★ 5/5
Direct reviewsBought and sold 2 properties professionally through Lovelles.
Kevin · 6 November 2024
★★★★★ 3/5
GoogleIt's not got a lot of choice at the moment, but the staff are always helpful.and friendly.
Lou · 21 June 2021
Agent replied · 20 June 2024
Hi Lou, Great to hear you find the staff helpful and friendly. We will pass this onto the team as we find it important to recognise exceptional customer service. We would love your feedback on how you feel we could achieve a 5-Star Review! Please do get in touch.
Lovelle
★★★★★ 4/5
Direct reviewsLovely people, super nice when showing houses and friendly.
Brodi · 27 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
