Benham and Reeves Fulham reviews

Hi Jacques, we're pleased to hear you are happy with the property management service provided by Max. Thank you for your continued custom and trust in Benham and Reeves. - Ruth, B&R

Hi Lewis, thanks for letting us know you've had outstanding service from Raj and the Beaufort Park lettings team, this is wonderful to hear and we really appreciate you sharing a five star rating here too. Thanks for your custom.- Ruth, B&R

Thanks very much for your highly positive feedback for the services we've provided. We're glad Shaun was able to guide you with regards getting the property ready for letting and we're pleased to know you've found the service professional and helpful. Thanks for your custom.- Emily, B&R

Hi Yetunde, thank you for your telling us about your experience which I have since investigated. I am sorry if the beginning process seemed lengthy but we do have very thorough and stringent referencing procedures that have to be followed, as consistent with current UK law. This is to protect you and the landlord.Concerning the shower room in the 2 bathroom property you rented, we share in your frustration as when we first had the shower checked there did not seem to be any obvious issue but we did correct this once the problem was eventually identified.With regards to the pest control issue, this was reported to us after you had hired your own contractor and no request was presented concerning any payment.You vacated the flat on 11th Jan and your deposit was released on the 30th Jan which at approx 2.5 weeks is well within the legal timeframe we work to for getting the check out organised, dilapidations approved and release forms signed. We're sorry you didnt leave on a more positive note, it is always disappointing when we see low service ratings here but thank you for letting us know, as it helps us to do better.Kind regards, Emily Taylor, Customer Services, B&R

Hi Yuen, we are very glad to have your lettings custom and appreciate you taking the time to share a review here, it's great you are benefiting from the expertise offered here, thank you. - Ruth, B&R

Hi Mark, we're glad to hear we are nice people ... and we're glad we've maintained it for the 8 years being of service to you. Thanks very much for sharing this encouragement for the lettings and management teams, it is appreciated. - Emily, B&R

Thanks very much for sharing your five star rating here, it means alot. We're really pleased to hear you've had continued good service from our property management team, this highly positive feedback is really appreciated. - Emily, B&R

Hi Bill, sorry to see this review here as our systems doesn't show that we have received any complaint. Can you please email me at info@benhams.com with the property address and your full name and I will investigate this for you. Deposits can take up to 28 days to return, making allowances for any deductions to be agreed and for the landlord to sign the release forms. We also had Christmas in the way but I am sure your deposit has not been forgotten. Please do email me. Kind regards, Emily Taylor, B&R

Hi Patrick, thanks very much for your highly positive comments here and for your five star rating. It is our pleasure to look after your property and we are pleased that you are benefiting from Wesley's expertise in securing you the best tenants. We appreciate your custom, many thanks. - Emily, B&R

Hi Al, sorry to see your negative feedback here. Since lockdown has eased, we have been inundated with rental enquiries for apartments to rent at Imperial Wharf and are doing our very best to help people move in difficult times. We are on-site if you want to pop in to see our team or please email me if I can help. Regards, Emily Taylor, B&R info@benhams.com

Hi Brandusa, we 're glad you like the location of your rental property and that you continue to receive good service from our lettings team. Rahim and Anne are very pleased to hear you are a satisfied tenant and appreciate you sharing a five star rating here. - Ruth, B&R

Hi, thank you for sharing a five star rating here, we are very appreciative of your kind feedback and Kayleigh is pleased to hear you are benefiting from her property management specialism and very happy with the service. Thanks for your continued custom with Benham and Reeves.- David M, B&R

Hi GIRIS, we are very appreciative of your custom and for sharing your kind feedback and five star rating here. Thank you for trusting us as your professional London Estate Agent. We value your trust in us.- Ruth, B&R

Hi Norah, we're very pleased to hear you are having a good lettings and property maangement service experience with us and benefiting from the collective experience of the team, this is great to hear. Thanks for your custom. - Ruth, B&R

Hi Ian, we're pleased to hear you've found the property sales service from Nick and Tom "faultless". This is great to hear and makes us feel very satisfied knowing we are hitting our own high standards. We appreciate your custom.- Emily, B&R

Hi Cassie, thanks very much for this lovely feedback which Glen and the lettings team at Imperial Wharf are very pleased to see along with your five star rating. It's great to hear you find us pro-active at managing your portfolio and we value your custom. - Emily, B&R

Hi Karl, we are thrilled to hear you've been having a great service experience with us since 2015, this is great to hear. Thank you for sharing a five star rating and your long-term custom, it is appreciated. - Ruth, B&R

Thanks for your lovely feedback Paula, Being on-site at Imperial Wharf means we can respond quickly to tenants and landlords and we are glad you had a good experience. Kind regards, Emily, B&R

Hi Sammy, thanks very much for sharing a five star rating here for the property management service you have received from Kayleigh, we appreciate it.- Emily, B&R

Hi Olga, we are really pleased to hear that as a long-term landlord with Benham and Reeves, you continue to receive a great service from our lettings and management teams. We will work hard to ensure that we continue to attract the best quality tenants for you. Thank you for your custom.- Emily, B&R

Thank you very much for your five star rating. We're pleased to hear that you've had a great service experience from Dinesh in our SE London sales team. - Emily, B&R

Thank you Tom, we're glad you had a great experience with our Imperial Wharf lettings team. Its great to hear Helen was professional and so personable, we do strive to meet these attributes in the service experience. best regards, Emily Taylor, B&R

Hi Millie, we appreciate you sharing a five star rating and are very pleased to hear you've had a efficient service experience from Max in our property management team. Thank you for your custom. - Ruth, B&R

Hi Haojin, thank you for telling us you've had such a great lettings experience with us, Jomar and our Canary Wharf branch are very pleased to hear this. Thank you for the five star rating too, it's appreciated.- Emily, B&R