Trusted Agent profile · Fulham

Benham and Reeves Imperial Wharf reviews in Fulham

4.6Gold winner · 2026View award details

★★★★★ Excellent

652 reviews across 2 platforms

15 The Boulevard, Fulham, SW6 2UB

Part of Benham and Reeves, see every office.

Benham and Reeves's office in Fulham, at 15 The Boulevard, is rated 4.6 out of 5 across 652 reviews on two platforms, including 217 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Benham and Reeves won in 2026. See how it compares with other estate agents in Fulham.

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4.7 / 5

217

Reviews on Google

This office

Trustpilot logo

435

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Fulham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great Agent Dele: A Last-Minute Lifesaver

I had the pleasure of working with Agent Dele recently, and I must say, the experience exceeded all expectations. After being let down by other agents, Dele stepped in and worked tirelessly to secure a place for me at the last minute. His professionalism, kindness, and unwavering politeness were truly commendable throughout the process.Dele's dedication to ensuring I found the right place, despite the time constraints, was evident from the start. He listened attentively to my requirements and preferences, and he went above and beyond to find options that suited my needs perfectly. His responsiveness and proactive approach were incredibly reassuring, especially during what could have been a stressful time.What stood out most about Dele was his genuine concern for my well-being and satisfaction. He consistently kept me updated on progress, addressed any concerns promptly, and offered valuable insights to aid in my decision-making process. His attention to detail and personalized approach made me feel valued as a client.In addition to his professional expertise, Dele's warmth and kindness made the entire experience pleasant and stress-free. He navigated negotiations with grace and professionalism, ensuring a smooth and successful outcome. I cannot thank him enough for his hard work, dedication, and exceptional service.In conclusion, I wholeheartedly recommend Agent Dele to anyone in need of real estate assistance. He is a true professional who goes above and beyond to deliver outstanding results while maintaining a genuine and personable demeanor. Thank you, Dele, for your invaluable assistance, I am truly grateful for everything you've done.

Chloe · 26 February 2024

Agent replied · 28 February 2024

Thank you Chloe for such kind feedback about the professional and pleasant service you've had from Dele in our lettings team. We are thrilled to see this and your five star rating. Thanks for taking the time to share here and for your custom, it's really appreciated by us all.- Ruth, B&R

5/5

Trustpilot

Great Manager Dele Lawal

I had the pleasure of working with Dele as my agent, and I cannot recommend him highly enough. From the initial stages to securing a place to live, Dele was nothing short of fantastic. He provided clear guidance throughout the entire process, ensuring that every step was transparent and easy to understand. His professionalism and dedication made the experience seamless, and I am incredibly grateful for his assistance. If you're looking for an agent who is committed to excellence from start to finish, Dele is the one to choose.

Theo · 26 February 2024

Agent replied · 28 February 2024

Hi Theo, thank you very much for telling us of your excellent lettings service experience which Dele and all the team here are thrilled to see. We appreciate you sharing a five star rating and are really glad you've such a great experience with Benham and Reeves.- Ruth, B&R

5/5

Google

It is with great pleasure to write this review for Roland Howell after 25 years in real estate and moving internationally. This was proving to be not easy, dealing with multiple agents until I met Roland he has gone exceeded my expectations He is professional and highly attentive Knowledgeable and kind Making this whole process less stressful Thank you Roland it is wonderful to deal with you

Nisha · 18 October 2024

Agent replied · 25 October 2024

Hi Nisha, thanks very much for sharing a five star rating here which the Imperial Wharf lettings team are pleased to see. Roland is glad to hear he is exceeding your service expectations and has helped make the process less stressful for you. It has been our pleasure to assist you. - Ruth, B&R

5/5

Trustpilot

Dinesh is very responsible end to end…

Dinesh is very responsible end to end and always replies super fast

Ivy · 18 May 2026

Agent replied · 11 June 2026

Thank you Ivy, we're thrilled to hear you've had such a great service experience from Dinesh in our East London sales team. We are glad to hear he has been so responsive. Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Supportive

Shali and Darcey were quite supportive in the entire process.

Clement · 8 May 2026

Agent replied · 11 June 2026

Hi Clement, we're pleased to hear you've had such a good service experience from Shali and Darcey in our lettings team, thanks for your custom. - Ruth, B&R

5/5

Google

Excellent service as always , Wesley and Fiona were very helpful in ensuring a smooth tenancy renewal.

Negin · 13 March 2026

Agent replied · 20 March 2026

Thanks Negin, we are thrilled to hear you are having such a good renting experience with our Imperial Wharf lettings team. Thanks for your custom. - Ruth, B&R

5/5

Google

I highly recommend this agent. Thank you so much Di for helping us find the perfect house for us, we are really lucky to have met you. Also a big thank you to Zak and Joanna for making the whole process so smooth and for answering our questions so quickly. I would say I appreciate it and will recommend you to my friends and will contact you again if we need to rent an apartment in the future. Thank you very much!

Jingyi · 26 November 2023

Agent replied · 24 February 2024

Hi Jingyi, thank you very much for this highly positive review and five star rating. Di and the team are thrilled to see this and hear you've such a great service experience renting with us. - Ruth, B&R

5/5

Google

I was impressed by their thorough screening process, which included background checks, employment verification, and previous rental history. This gave me confidence in the quality of the tenant they selected. They communicated promptly and efficiently throughout the process, keeping me informed of their progress and providing regular updates. I highly recommend Nick Hubbard to anyone seeking a reliable and professional letting agent. His commitment to finding the right tenant, coupled with his excellent communication and attention to detail, made the entire process seamless and stress-free.

ANSON · 26 November 2023

Agent replied · 24 February 2024

Hi Anson, thank you very much for taking the time to tell us about your positive experience renting with us. Nick is very happy to hear that you've found the tenancy process and legal side of renting with Benham and Reeves a reasuring experience, this is great to hear and we wish you well in your new home. - Ruth, B&R

4/5

Trustpilot

Professional service

The staff are professional and helpful and provide timely updates and useful info. My only negative point is that quotes for works are sometimes on the high side, but that is just my personal opinion/feeling.

LSR · 11 October 2026

Agent replied · 13 October 2026

Hi Mr Tang, thank you for your continued business as an overseas landlord with Benham and Reeves. Our Hong Kong team are glad to know that you feel well supported for the letting and management of your London properties and we note your observations too. Thank you for your continued custom. - Emily, B&R

5/5

Trustpilot

Teamwork Delivering Results!

Benham & Reeves (B&R) have done a great job in selling this flat. Big thanks to Nick at Beaufort Park Office for managing the process from the beginning to completion.Clear and frequent communication; efficient responses; and a real "can do" attitude, made this transaction happen.B&R knowledge and network at Beaufort Park is an invaluable and effective asset.Happy to recommend B&R and confident in their ability to deliver results!

STEVE · 26 June 2024

Agent replied · 24 August 2024

Hi Steve, it's great to see your five star rating and wonderful feedback here. We are thrilled to know you've had a great service experience from us with the selling of your apartment. Thank you very much for your continued custom, we appreciate it. - Ruth, B&R

5/5

Google

Chris was an excellent property agent, who communicated with us as tenants professionally, promptly and kindly. He has ensured that our tenancy journey was smooth and made it extremely easy for us to raise any questions or concerns with our property. Would highly recommend working with Chris.

Anna · 20 April 2025

Agent replied · 20 March 2026

Hi Anna, many thanks for sharing your positive renting experience and five star rating here. We are pleased you you've found the service provided by Chris to be professional and the communication excellent. Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Fantastic experience with my lettings…

Fantastic experience with my lettings agent Dele Lawal. Many thanks to Sylvie as well for always being on top of things

Isabel · 13 January 2026

Agent replied · 26 January 2026

Hi Isabel, we are glad to hear you are having such a fantastic experience letting your property with Benham and Reeves Hampstead. Our team are thrilled to see your kind feedback here, thank you. - Ruth, B&R

5/5

Google

I would definitely recommend Benham & Reeves, having dealt with them for the last ten years, their service is consistently of a high standard and my letting agent Lily Busby is extremely professional.

Irene · 20 September 2025

Agent replied · 20 March 2026

Hi Irene, we're glad to hear you've had such consistently high quality service from our lettings team, Lily is very pleased to see this. Thank you for your continued trust and custom. - Ruth, B&R

5/5

Trustpilot

Extremely helpful and timely service

I couldn’t recommend Benham and Reeves, particularly Kyle and Veronica highly enough. From the initial viewing till now, they have remained the most professional estate agents I have worked with. My flat is managed by Francesca, who is incredibly helpful and responds quickly too whenever there are any issues.Thank you, Benham and Reeves, for your timely assistance and professionalism

Sunny · 28 October 2024

Agent replied · 28 December 2024

Hi Sunny Kim, we're really pleased to hear you've had such a positive service experience with Benham and Reeves and are are glad you've benefited from Francesca's property management expertise. We appreciate your custom and five star rating shared here. - Ruth, B&R

5/5

Trustpilot

I had the pleasure of working with Nick…

I had the pleasure of working with Nick Grossi to sell my apartment, and I couldn't be happier with the experience. Nick's professionalism, expertise, and dedication truly set him apart. From our initial meeting to the final closing, he consistently went above and beyond to ensure a smooth and successful sale.Nick's knowledge of the real estate market was evident throughout the entire process. He provided valuable insights and guidance, helping me to accurately price my property and attract potential buyers. His marketing strategy was outstanding, showcasing my apartment in the best possible light and reaching a wide audience.One of the standout qualities of Nick is his excellent communication skills. He kept me informed every step of the way, promptly answering my questions and addressing any concerns I had. I always felt like a top priority, and that level of personal attention made a significant difference.

Chun · 1 September 2023

Agent replied · 21 February 2024

Thank you very much for your very kind feedback and five star rating which Nick and the Sales team are thrilled to see here. We are very pleased to hear that we met your service expectations and glad you benefited from Nick's expertise, we value your custom.- David M, B&R

5/5

Trustpilot

Lily is exceptional

Lily is exceptional. She’s the most resourceful person I’ve ever worked with , and I’m extremely pleased with B&R, particularly because of her.

Doruk · 9 December 2025

Agent replied · 19 June 2024

Hi Doruk, thanks for your lovely feedback and five star rating. We are pleased to hear Lily has made your Lettings service experience a good one. Thanks for your custom. - Ruth, B&R

1/5

Trustpilot

Horrendous company

Horrendous company. Even worse lettings negotiators!! Especially Dele Lawal!! At what point does the boy not realise that prospective clients pay both the company’s and his financial remuneration. A really lax negotiator who seemingly has no interest in letting properties. No communication skills, no customer service skills and above all a lack of customer service! I would not recommend this company if they were the last lettings agent on the planet!!

Jonathan · 23 February 2024

Agent replied · 27 February 2024

Hi Jonathan, we are sorry to hear you have had a negative encounter with one of our lettings team so would you kindly email your details and more info about your experience to info@benhams.com so we can investigate this. - Emily, B&R

5/5

Google

With the help of the staff at Benham & Reeves, we were able to move smoothly into our wonderful new home. They responded clearly and promptly to any difficulties throughout the process, and their support was consistently reassuring. Even after moving in, the level of care and follow-up has been excellent, and we are very satisfied with the overall experience.

Romo · 6 March 2026

Agent replied · 20 March 2026

Hi Romo, we're glad to hear you've had an excellent service experience renting a property with us here in Fulham, we are glad you feel well supported as a tenant. - Ruth, B&R

5/5

Trustpilot

Had a very smooth experience with the…

Had a very smooth experience with the company. Many thanks to Dinesh’s hard work to get my flat sold in time!

Lynn · 16 December 2025

Agent replied · 26 December 2025

Hi Lynn, we're glad you've found the property sales service efficient. Dinesh is very pleased to see this feedback. Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Good experience dealing with Abbas Efir…

Good experience dealing with Abbas Efir Since early June 2023, I have been communicatingwith Abbas on several matters pertaining to the management of my flat.Abbas has been very approachable and helpful. He has a good grasp of the issues I was facing, is proactive and keeps me updated at all times.I find it a bliss to deal with Abbas as he usually responds promptly to my enquiries. Very client oriented and reliable.Thank you Abbas, for your assistance and support.

W · 9 July 2023

Agent replied · 21 February 2024

Thanks W Cheng, we appreciate you taking the time to leave a review and five star rating. We're very pleased to hear we are meeting your service expectations and Abbas is very happy to provide as much support as you need. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

B/R has been a great property manager…

B/R has been a great property manager for us. They communicate extremely well and go above and beyond our expectations. Highly recommend to any property owner, professional representation through and through.

Colin · 25 September 2026

Agent replied · 11 October 2026

Hi Colin, we're very pleased to hear that you are happy with the lettings and property management service you are receiving as a Landlord. Thanks for your continued custom. - Ruth, B&R

5/5

Trustpilot

Simon Sobeh's professionalism

Simon Sobeh handled the letting of my apartment and provided updates of the credit standing of the tenants and advise me on the property rental market in the vicinity of my apartment.Simon was professional in the handling of the letting of my apartment. Happy to have Simon handle the letting of my apartment.

Rona · 3 December 2024

Agent replied · 28 December 2024

Thank you Simon, it's great to hear we are meeting your service expectations with regards to letting your property. Simon in our Wapping lettings team is very pleased to see you share a five star rating here, we appreciate your custom.- Ruth, B&R

5/5

Trustpilot

An amazing customer service

I cannot stress enough what a wonderful customer service we have received from Benham & Reeves. From the flat viewing, to contract signing, lease extending, and amazing property management. Kayleigh has been so helpful with any issues we have encountered in the flat, really friendly, professional & quick to resolve all concerns raised. Thank you so much for all the help in the last 4 years!

Mags · 22 April 2024

Agent replied · 19 June 2024

Hi Mags, thank you for the wonderfully positive feedback for our property management service. Kayleigh, your PM is thrilled to see this along with your five star rating. Its great to hear everything continues to go well for you and you feel well looked after. Thank you for your custom.- Ruth, B&R

5/5

Trustpilot

Great service

Awesome and professional service by Benham & Reeves. Jammie Li is very professional and delivers great service. Overall, we are very happy with B/R team. Keep up the good work.

Tommy · 26 September 2026

Agent replied · 11 October 2026

Hi Tommy, we're glad to hear you are having such a good service experience with Jammie from our Canary Wharf lettings team and to know that as a Landlord, you are being well supported. Thanks for your custom with Benham and Reeves. - Emily, B&R

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Awards

The Trusted Agent 2026 results for Benham and Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. Benham and Reeves Imperial Wharf won Gold in The Trusted Agent 2026 awards.

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