Trusted Agent profile · Frodsham

Swetenhams Lettings Frodsham reviews

4.5

★★★★★ Excellent

244 reviews across 2 platforms

113 Main Street, Frodsham, WA6 7AB

Swetenhams Lettings's office in Frodsham, at 113 Main Street, is rated 4.5 out of 5 across 244 reviews on two platforms, including 226 Google reviews rated 4.8.

Google logo

4.8 / 5

226

Reviews on Google

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Frodsham office, from every platform, shown as written. First names only.

5/5

Google

Rebecca worked hard to find me the best mortgage. Job well done!

Nick · 5 June 2025

5/5

Google

Dealt mainly with Holly at Swetenhams Frodsham. Very professional and efficient and wouldn’t hesitate to use them again.

Gill · 24 August 2023

Agent replied · 23 August 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service. efficient and professional. Jenny and Nathan were amazing. Can't recommend them enough, easiest move I've ever had.PositiveResponsiveness, Professionalism

Konrad · 24 August 2021

5/5

Google

Amazing service. Amazing response time

Gray · 25 May 2024

Agent replied · 23 August 2024

Thank you for your terrific 5* review Gray Philpot. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Dreadful avoid. They just want a quick sell

Dreadful. Wind you in with their extras. Want you to pay for pay for the conveyancing before property is listed. And the solicitors really harass. The people in office actually have a personal opinion of the property. Zero communication. Vendors arrive and you are not informed. Avoid at costs

Helen · 29 August 2023

5/5

Google

We had the pleasure of dealing with both Nathan & Jenny for our rental this month. Extremely professional, timely responses, and all round great service. Thank youPositiveProfessionalism

Lewis · 24 August 2022

Agent replied · 23 August 2024

Hello, thank you so much for taking the time to review our Swetenhams team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.

1/5

Google

Landlords if you get Nathan allocated to your property run for the hills. I'm now getting hassle from tenants as he decided what was best for us all , but was actually only best for him. This isn't the first time he has caused me hassle and I did state he should never have anything to do with my property last time, but that was ignored.NegativeQuality

Amanda · 24 August 2021

1/5

Trustpilot

AVOID AVOID AVOID

DO NOT WORK WITH THIS COMPANY!!!!!! Trust me - their unethical practices and rude staff are not worth the hassle. Find someone else!

J · 30 November 2024

5/5

Google

Used Rebecca Brown for my mortgage, excellent service provided throughout. Would definitely recommend

Jack · 9 April 2025

5/5

Google

Nathan was a fantastic support- very helpful and efficient!

Helen · 24 August 2022

5/5

Google

Great deals and very friendly staff. Very happy with service

Amy · 25 April 2025

5/5

Google

Jenny and the team at Frodsham were really helpfull and professional at finding me the right place at the right price quickly.

Paul · 25 August 2019

5/5

Google

We have recently rented a property through swetenhams, Jenny and nathan were very knowledgeable and helpful throughout the whole process with excellent communication and made everything as easy as possible I would definitely recommend.

Amy · 24 August 2020

Agent replied · 23 August 2024

Hello, thank you so much for taking the time to provide our Swetenhams team with a 5-star review. We are so happy to hear Jenny, Nathan and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

I recently used Swetenhams in Frodsham for rental property services and I was extremely impressed by the lettings advisors Jenny and Nathan. The were proactive, responsive and professional in their handling of the brief, keeping me informed throughout the process and managing to find a suitable tenant quickly. Having worked with other agents in Frodsham, I would highly recommend this agent.PositiveQuality

Kathryn · 24 August 2021

5/5

Google

Jenny Goulding and the team at Swetenhams are fantastic and have never failed to find me a tenant, Very professional.

Kieran · 25 August 2018

5/5

Google

Fantastic service! The staff are friendly, knowledgeable and put themselves out to help you. Jenny really went out of her way to make sure everything was covered and explained as I am a 1st time renter. I found the process easy as Jenny explained everything beforehand and at each stage. A big thank you to her for getting me into the apartment I was after 😁.

Phillip · 25 August 2019

1/5

Trustpilot

AVOID like the plague!

Awful! AVOID renting from Swetenhams. Zero regard to the health, safety or welfare of their tenants

Steph · 7 December 2024

1/5

Trustpilot

Terrible service

Terrible service, didnt contact you after viewings, little to no communication, wouldnt recommend. Went to a local independent estate agent after instead and they are a million times better

Jon · 7 May 2024

1/5

Trustpilot

Appalling level of service

I have just tried to book a viewing via this estate agent. The staff were utterly obstructive. I urge any vendors in the area looking to list a property to avoid this agent at all costs.

Jonnyg1974 · 20 October 2023

5/5

Google

Jenny took the lead from start to finish . Steering us through all the obstacles ,ensuring the best possible outcome was achieved to fit our needs . Nothing was too much . Professional with a reassuring manner .

John · 24 August 2023

5/5

Google

Quite simply the best estate agents in Frodsham. I've been using Swetenhams now for more than 10 years and they never fail to find good calibre tenants for the two properties I let in the area. First class customer service from both Nathan and Jenny who are very professional people to deal with on all matters.PositiveProfessionalism

Barry · 24 August 2021

5/5

Google

Jenny and Jade at Swetenhams have let another of our properties, we are really impressed with the professionalism and good service we receive. I highly recommend Swetenhams and their fantastic team.

Chris · 25 August 2019

Agent replied · 23 August 2024

Hello, thank you very much for taking the time to leave us with a lovely review, we really appreciate it.

5/5

Google

Very professional service but with a caring personal touch. I'll definitely be recommending Swetenhams as the best estate agent in the area.PositiveQuality, Professionalism

Mark · 24 August 2021

Agent replied · 23 August 2024

Hello, thank you very much for taking the time to leave us with a lovely review, we really appreciate it.

5/5

Google

Amazing service at swetenhams frodsham,asked jenny goulding to find me a rental property in very, short notice to say she stood upto the mark is an understatement,absolutely 1 st class all the way through the process amazing thank you so much and also a great thanks to nathan with his help in finalizing thank you 😀PositiveResponsiveness, Quality, Professionalism, Value

Paul · 24 August 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Swetenhams Lettings's Google reviews

Questions about Swetenhams Lettings Frodsham

How many reviews does Swetenhams Lettings Frodsham have?

Swetenhams Lettings's Frodsham office has 244 reviews across two platforms: 226 on Google, 18 on Trustpilot (across the whole business).

What is Swetenhams Lettings Frodsham's rating?

Swetenhams Lettings Frodsham is rated 4.5 out of 5 across all 244 reviews, and 4.8 out of 5 on Google from 226 reviews.

Where is Swetenhams Lettings's Frodsham office?

Swetenhams Lettings Frodsham, 113 Main Street, Frodsham, WA6 7AB.

The Trusted Agent

Is this your office? Claim your page.