Trusted Agent profile · Frodsham

Swetenhams Lettings Frodsham reviews

4.6

★★★★★ Excellent

276 reviews across 2 platforms

113 Main Street, Frodsham, WA6 7AB

Swetenhams Lettings's office in Frodsham, at 113 Main Street, is rated 4.6 out of 5 across 276 reviews on two platforms, including 258 Google reviews rated 4.8.

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4.8 / 5

258

Reviews on Google

This office

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18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Frodsham office, from every platform, shown as written. First names only.

5/5

Google

Very impressed with all the support I received when selling my house. Would certainly recommend Swetenhams Frodsham. Big thank you to you all.

Pam · 24 August 2023

Agent replied · 23 August 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

Last year we met one of the agents at Swetenhams ( Frodsham ) who’s name I believe is Jack Watson , I have to say this guy is the best person in the that Frodsham office , he was very polite very knowledgeable in his field and when he said something he did it ! And even took calls of me well out of office hours which is so rare now adays , this guy needs to me heading his own big branch with a big pay rise that’s for sure !!! Jack not sure you will ever get to read this , but if you do , keep it up the good work dude your definitely destined for great things !!

Jane · 25 August 2019

5/5

Google

I would highly recommend the branch, I'd like to call out Jack and Liam who assisted with the sale of my Property. Jack in particular who organized a security systems firm to attend to my Burglar Alarm whilst I was out of the country after an attempted break in. I have nothing but the highest praise for him and found him to be most professional, going beyond what is required of an Residential Sales Valuer on more than one occasion

Michael · 25 August 2019

1/5

Trustpilot

Deserve -1 at winsford

Deserve -1 at winsford under value properties to help locals get them at a low price. They manipulate the market if you’re not a local. Shame on you !

Kelly · 14 December 2024

5/5

Google

Shout out for Jenny who's been super helpful in helping us with a house rental. Very personal touch and nothing is too much trouble. Also Nathan who's very friendly, professional and always smiling! Great estate agents and pleasure doing business!PositiveQuality

Amy · 24 August 2021

Agent replied · 23 August 2024

Hello Amy, thank you for the lovely feedback, we'll pass this onto Jenny for you :)!

5/5

Google

Always professional and very helpful, bought and now selling through Swetenhams.

Jim · 26 March 2024

Agent replied · 23 August 2024

Thank you Jim Thomas for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

4/5

Google

I found Jenny at Swettenhams Frodsham to be efficient and helpful, she provided assistance with all the requirements for letting which was particularly welcome as I was new to it and found a tenant very quickly. I would definitely recommend her and the team.

Rebecca · 25 August 2019

Agent replied · 23 August 2024

Thank you Rebecca for taking time to review our service. It’s great to hear that the service was efficient and helpful and that you would recommend our services.

5/5

Google

Rebecca worked hard to find me the best mortgage. Job well done!

Nick · 5 June 2025

5/5

Google

Dealt mainly with Holly at Swetenhams Frodsham. Very professional and efficient and wouldn’t hesitate to use them again.

Gill · 24 August 2023

Agent replied · 23 August 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service. efficient and professional. Jenny and Nathan were amazing. Can't recommend them enough, easiest move I've ever had.PositiveResponsiveness, Professionalism

Konrad · 24 August 2021

5/5

Google

Amazing service. Amazing response time

Gray · 25 May 2024

Agent replied · 23 August 2024

Thank you for your terrific 5* review Gray Philpot. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Dreadful avoid. They just want a quick sell

Dreadful. Wind you in with their extras. Want you to pay for pay for the conveyancing before property is listed. And the solicitors really harass. The people in office actually have a personal opinion of the property. Zero communication. Vendors arrive and you are not informed. Avoid at costs

Helen · 29 August 2023

5/5

Google

We had the pleasure of dealing with both Nathan & Jenny for our rental this month. Extremely professional, timely responses, and all round great service. Thank youPositiveProfessionalism

Lewis · 24 August 2022

Agent replied · 23 August 2024

Hello, thank you so much for taking the time to review our Swetenhams team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.

1/5

Google

Landlords if you get Nathan allocated to your property run for the hills. I'm now getting hassle from tenants as he decided what was best for us all , but was actually only best for him. This isn't the first time he has caused me hassle and I did state he should never have anything to do with my property last time, but that was ignored.NegativeQuality

Amanda · 24 August 2021

1/5

Trustpilot

AVOID AVOID AVOID

DO NOT WORK WITH THIS COMPANY!!!!!! Trust me - their unethical practices and rude staff are not worth the hassle. Find someone else!

J · 30 November 2024

5/5

Google

Used Rebecca Brown for my mortgage, excellent service provided throughout. Would definitely recommend

Jack · 9 April 2025

5/5

Google

Nathan was a fantastic support- very helpful and efficient!

Helen · 24 August 2022

5/5

Google

Great deals and very friendly staff. Very happy with service

Amy · 25 April 2025

5/5

Google

Jenny and the team at Frodsham were really helpfull and professional at finding me the right place at the right price quickly.

Paul · 25 August 2019

5/5

Google

We have recently rented a property through swetenhams, Jenny and nathan were very knowledgeable and helpful throughout the whole process with excellent communication and made everything as easy as possible I would definitely recommend.

Amy · 24 August 2020

Agent replied · 23 August 2024

Hello, thank you so much for taking the time to provide our Swetenhams team with a 5-star review. We are so happy to hear Jenny, Nathan and the rest of the team helped you every step of the way with great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

I recently used Swetenhams in Frodsham for rental property services and I was extremely impressed by the lettings advisors Jenny and Nathan. The were proactive, responsive and professional in their handling of the brief, keeping me informed throughout the process and managing to find a suitable tenant quickly. Having worked with other agents in Frodsham, I would highly recommend this agent.PositiveQuality

Kathryn · 24 August 2021

5/5

Google

Jenny Goulding and the team at Swetenhams are fantastic and have never failed to find me a tenant, Very professional.

Kieran · 25 August 2018

5/5

Google

Fantastic service! The staff are friendly, knowledgeable and put themselves out to help you. Jenny really went out of her way to make sure everything was covered and explained as I am a 1st time renter. I found the process easy as Jenny explained everything beforehand and at each stage. A big thank you to her for getting me into the apartment I was after 😁.

Phillip · 25 August 2019

1/5

Trustpilot

AVOID like the plague!

Awful! AVOID renting from Swetenhams. Zero regard to the health, safety or welfare of their tenants

Steph · 7 December 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Swetenhams Lettings's Google reviews
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