Swetenhams Lettings reviews

★★★★★ 1/5

Trustpilot

WORST ESTATE AGENTS

WORST ESTATE AGENTS - Chester & Frodsham both let us down - They refused to contact Area Manager Colin - Colin contact us - AWFUL STAFF

Mail · 22 May 2026

★★★★★ 5/5

Google

Dealt with Greg @ Swetenhams now for two remortgages and a house purchase. Always been a professional service with an approachable attitude, and helped us get the best deal suited to our needs, without over complicating things. I wouldn't use anyone else now.

Chris · 25 August 2019

★★★★★ 2/5

Google

Promised so much and only delivered disappointment in selling our home. Poor customer service.

Elaine · 16 October 2025

★★★★★ 5/5

Google

We have recently completed a house purchase with Swetenhams and were extremely happy with the service we received from the whole team at Swetenhams. A Special thank you to Holly who handled our house purchase brilliantly and to Adam and Natasha for their help in acquiring our mortage .

Orla · 24 August 2023

★★★★★ 5/5

Google

I wish to thank Swetenhams for helping me find a new apartment. They are a professional team that is always at your side to alleviate any difficulties that may arise. Also a viewing of property during pandemic times is not something that every real estate agent is willing to do, so I appreciate that. Kind regards and Thank You Jenny and Nathan for all the help!PositiveResponsiveness, Professionalism

Danail · 24 August 2021

★★★★★ 5/5

Google

Jenny was fantastic in setting up the viewing all the way to the day we moved in, always had the time to phone me back if I had any questions and helped me out greatly, thank you jenny! Benjamin

Ben · 24 August 2020

★★★★★ 5/5

Google

My experience of dealing with Swetenhams, particularly Jenny has been extremely positive. Very professional, courteous, and very quick with all communications. This was my first rental and everything was explained in detail. No hesitation in recommending this firm.

Simon · 24 August 2020

★★★★★ 5/5

Google

Great service from all at Swetenhams! Always on time for viewings and very helpful. A big thanks to Adam for all his help with the mortgage and fab service. Would highly recommend!

Rebecca · 24 August 2021

★★★★★ 5/5

Google

I arranged to meet Jenny on the 2nd Jan to view a property that was in the process of being converted/built in an old school on the 31st of Jan moved in. Jenny & Nathan both kept me updated on the progress of the build through out any questions asked were answered and the relationship she had with the team of builders payed off as she worked relentlessly the final few days make sure I moved in on my given date. In nut shell great service from all the team at the Frodsham branch.

Robert · 24 August 2021

★★★★★ 5/5

Trustpilot

Absolutely fantastic

Absolutely fantastic, professional and "gentlemanly" service from Ryan Squirrel at the Winsford branch. We are not yet over the line due to delays at the sellers end and general Solicitor malaise but Ryan has accompanied several viewings of the property for us as well as letting in trades to enable them to quote. Will definitely keep in touch and seek Ryan's help in the future. You are lucky to have him Swetenhams!

Angela · 20 October 2024

★★★★★ 5/5

Google

I have been very impressed with Swetenhams' rental services. Jenny and Nathan's tenacity in resolving issues during the moving into their rental property. They have been professional and courteous at all times during what has been a very stressful time selling my house, and moving into rental. Jenny has been supportive throughout the experience and I would definitely recommend their rental accommodation services.PositiveProfessionalism

Scott · 24 August 2021

★★★★★ 5/5

Google

Jenny has been fantastic and has really gone above and beyond the call of duty over the last 10 months. Her professionalism and outstanding customer service made my first renting experience in years effortless. I cannot thank her enough. Highly recommended! Thank you Jenny

Fadhili · 24 August 2023

★★★★★ 5/5

Google

Jenny and Nathan were lovely! Helped with every part of the move and we're very considerate with the COVID-19 situation! Really really nice people and extremely helpfulPositiveResponsiveness, Quality, Professionalism, Value

AdviceOnYT · 24 August 2021

★★★★★ 5/5

Google

I have been very impressed with my experience, I recently rented a property with the help of Swetenhams, in particular Jenny/nathan who have been so helpful in guiding me through the process. Lovely, very responsive and professional this made the stressful process of renting a house a pleasure and so easy. I would definitely recommend Swetenhams to anyone. Thankyou!PositiveResponsiveness, Quality, Professionalism, Value

Charlotte · 24 August 2021

★★★★★ 5/5

Google

Rebecca helped us remortgage! She was brilliant! Highly recommended!

Holly · 9 October 2025

★★★★★ 1/5

Google

Absolutely appauling. My mother had just died and we were going through a house sale, we told them not to contact me and instead contact my partner and they repeated called me saying the seller was pulling out because the solicitors were taking too long. They put me under undue stress at the worst time of my life.

Lucy · 24 August 2023

★★★★★ 5/5

Google

A very good experience. We sold our house through Swetenhams and the service we received from Holly was top quality. I would recommend and use again. Thank you

Adam · 24 August 2021

★★★★★ 5/5

Google

A brilliant service from start to finish! Adam Stirzaker was very helpful and informative when talking me through the details of my remortgage! Despite a few strange requests from the lender, Adam guided me through and we were able to complete with a monthly payment that i am extremely happy with. Many thanks to Adam and the wider team!PositiveQuality, Professionalism

Jonathan · 24 August 2021

★★★★★ 5/5

Google

Adam in the mortgage team has handled three separate mortgages for us now since 2018 has been excellent all the way through. We keep coming back! Excellent service in clear easy to understand language. You are in a safe pair of hands here.

Jo · 24 June 2024

★★★★★ 5/5

Google

Great customer service from the team at Swetenhams Frodsham (and always a friendly smile!). I was looking to move swiftly and Nathan/Jenny kept in touch with me on a regular basis until we moved. If you're looking for a place in or around Frodsham, get in touch with these guys and they'll help you get sorted!PositiveResponsiveness, Quality, Professionalism, Value

Gemma · 24 August 2021

★★★★★ 5/5

Google

Was very impressed with the service of swetanhams and how fast they got me into my rental property. The estate agent I dealt, Jenny, was great and took care of everything in the fast timescale I was given which was absolutely brilliant for me. So I’d highly recommend and send my thanks to Jenny and the team.PositiveResponsiveness

Ryan · 24 August 2021

★★★★★ 5/5

Google

Another property let in super quick time dealt with by Jenny and Jade in their usual efficient and professional manner. A quality service can always be guaranteed which is why they are so successful but you can always be assured of their close attention and support at all times. As a landlord they are happy for you to get involved as much or as little as you desire and are always happy to lend help or support either directly or through their network of approved contractors who also operate at the highest level. Onto the next one now!

John · 25 August 2019

★★★★★ 5/5

Google

I have dealt with Adam for about 3 months and it really was an easy process I am a first time buyer and never felt like the process was a struggle with swetenhams side very happy with service

Josh · 24 August 2023

★★★★★ 5/5

Google

Thank you so much Swetenhams Estate Agents In Frodsham. I would personally like to thank ,Jenny and Katie for all you're help . Because of there professional knowledge and daily communication I was all settled in my beautiful home for Christmas . Kind regards Miriam Delooze

Miriam · 26 January 2024