Trusted Agent profile · Forest Hill
Verified
★★★★★
290 reviews across 2 platforms
5 London Road, Forest Hill, SE23 3TW
Part of Northwood, see every office.
Northwood's office in Forest Hill, at 5 London Road, is rated 4.7 out of 5 across 290 reviews on two platforms, including 236 Google reviews rated 4.7.
Northwood Forest Hill is the award-winning local franchise of the Northwood Group. Northwood Forest Hill have won the Best Agent Award for customer service in SE23 every year since 2022, including Gold for all of London in 2023 and Silver in 2024. As part of the Northwood Group (winner of the best agency in the country for many years), we pride ourselves on excellent customer service, clear and honest communication, and accurate valuations. Famous for our unique Guaranteed Rent service, we also offer all traditional lettings services from Tenant Find to Full Management. We are also very active with property sales, helping our clients achieve a smooth sale at the best price.
Every review we hold for the Forest Hill office, from every platform, shown as written. First names only.
5/5
GoogleThis was the easiest experience I’ve had securing a rental property, the Northwood team are incredibly helpful and have made the process seamless. Rebecca especially was really informative and friendly during our viewing and throughout the process. Any other interactions with the team have always been brilliant!
Thanks for choosing us to help you find your new home, Ellie. Here's to new memories and adventures this year!
5/5
GoogleRebecca has been extremely helpful, responsive and friendly. I’ve had an excellent experience so far
Juliana, Your kindness means everything. Wishing you the best with your new property.
1/5
GoogleI have booked and confirmed a viewing with Rebecca, and no one has shown up. We rushed from work to see a property, we got very wet on a very cold and rainy weather. No one showed up, I tried to contact her with no luck or answer.
I do apologies on behalf of Daisylets - I presume this must have been the 1 bed property on Wood Vale - we have had computer diary glitches so this one may well have slipped the net - I will be at the property on Friday if you are still keen to see this flat. just call the office.
5/5
GoogleRebecca was really helpful and explained everything in great detail about the property.
Gabriel, thank you for your kind words and review. I wish you all the best with your new home. Rebecca-Negotiator-Daisy Lets And Sales
5/5
GoogleIt's been a pleasure dealing with the team at Northwoods. Clear communication, always looking to help and do the right thing. The whole letting process has been incredibly smooth as a result.
Hi Nic, Thank you very much for your kind review. It was a pleasure letting your beautiful property.
5/5
GoogleHad a great experience with Northwood. Rented for a year with Maxine handling our account and she was always very lovely and helpful fixing problems promptly. Can’t recommend Northwood enough
5/5
Google5 Stars all round! Dealt with Rebecca and she was great!
Thank you Rory for your kind words.
5/5
GoogleSo far my experience with Northwood has been smooth sailing, and Rebecca has been excellent.
5/5
GoogleWe've been working with Rebecca to secure a new rental property and have found her very responsive and helpful. Our easiest London rental process so far.
5/5
GoogleI had the pleasure of dealing with Justin Hunt of Daisy Les and he was super helpful, kind and understanding of all that was needed. I would 100% recommend using Daisy Let’s and if you get the pleasure of Justin even better!
really appreciate this Antonia - its been good to resolve your dire situation with the utility company so hope you can now finish resolving this unfortunate episode of being over-charged, and draw a line under this.
5/5
GoogleRebecca helped us to secure a lovely flat to rent in East Dulwich - great communication from when I phoned up to book a viewing right through to the day we got the keys. Very professional and helpful. Thank you so much!
Sophie, thank you for your generous words. We are thrilled that you have chosen us to help you find your dream home. We are confident that your new home will not only bring you joy and peace, but also provide you with a new chapter in your life filled with wonderful memories.
5/5
GoogleAmazing service we have experienced with northwood.
Thank you for your kind review.
5/5
GoogleGreat experience with Daisy lets, simple and straight forward. Unlike other agents when looking for a property we weren’t hounded with phone calls or properties that didn’t match our search criteria. Justin was friendly and extremely helpful throughout.
5/5
allAgentsBrilliant Letting
Daisy Lets now Northwood have been managing 2 flats me in terms of finding and managing tenants and anything to do with property maintenance. This has been a longterm relationship which, to be honest, I don't see changing anytime soon, as they are doing a great job!!
5/5
allAgents"Strong communication..."
Our experience with Northwood has been extremely professional, really strong communication and a have really made an effort to accommodate our schedules! We were working with Rebecca who has been a great help throughout the whole process.
5/5
allAgents"Rebecca - outstanding..."
Rebecca’s customer service is outstanding. She has the ability to understand the needs of the client and bring the property alive on an individual basis without crowding. Warm, sincere and conscientious.
5/5
GoogleDaisy lets have made searching and securing our new flat a very positive experience, even in this terrible renting climate. we’ve had Rebecca helping us and she’s been amazing! So helpful and reliable, and always makes time for us
Thank you for your kind words, Lucy. I am confident that your new home will bring you joy, peace, and happiness. Rebecca-Negotiator-Daisy Lets and Sales
5/5
GoogleHave had a fantastic experience with Rebecca whilst on our flat hunt. Great communication and always on hand to answer any questions! 😊 …
5/5
allAgents"Great..."
All requests dealt with and an easy process any issues raised, all the team were very easy to talk to! Felt like I had reliable support during the tenancy.
5/5
GoogleRebecca goes above and beyond to help with viewings and applications. She is by far the best person we worked with during our search for a new property to rent.
Thank you for your kind words, Sophie. We are delighted to have assisted you on your journey.
5/5
GoogleRebecca had been super helpful and friendly during my moving process.
Thank you for your kind review.
5/5
GoogleGreat experience finding new tenants for my properties and managing those properties. Easy process, clear communication, good documentation.
5/5
allAgents"The team at Northwood are..."
The team at Northwood are excellent, quick to respond and make the process of changing tenants very easy. We will be using them again
5/5
GoogleAlly, Rebecca and Nella have been a dream to deal with from start to finish. Great communication throughout the process of letting my property.
Thank you for allowing us to assist you. We are thrilled to have helped you secure new tenants for your wonderful property.
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