Trusted Agent profile · Forest Hill
Verified
★★★★★
290 reviews across 2 platforms
5 London Road, Forest Hill, SE23 3TW
Part of Northwood, see every office.
Northwood's office in Forest Hill, at 5 London Road, is rated 4.7 out of 5 across 290 reviews on two platforms, including 236 Google reviews rated 4.7.
Northwood Forest Hill is the award-winning local franchise of the Northwood Group. Northwood Forest Hill have won the Best Agent Award for customer service in SE23 every year since 2022, including Gold for all of London in 2023 and Silver in 2024. As part of the Northwood Group (winner of the best agency in the country for many years), we pride ourselves on excellent customer service, clear and honest communication, and accurate valuations. Famous for our unique Guaranteed Rent service, we also offer all traditional lettings services from Tenant Find to Full Management. We are also very active with property sales, helping our clients achieve a smooth sale at the best price.
Every review we hold for the Forest Hill office, from every platform, shown as written. First names only.
5/5
GoogleRebecca is an absolute star. We had a great feeling from her as soon as we met her, and she helped us put in our offer and have an acceptance confirmation incredibly efficiently. Definitely recommend working with her and we are super grateful!!
I appreciate your kind words. I am certain that your new home will bring you a lot of joy and happiness. Rebecca- Negotiator- Daisy Lets and Sales.
5/5
GoogleMaxine as a property manager was fabulous - always very accommodating
Thank you for your kind review for Maxine!
5/5
GoogleWe’ve had a truly excellent experience from Rebecca on our rental. She has been incredibly supportive, helping us sort things out and guiding us every step of the way. Thank you so much, Rebecca,
Thank you for your kind review! Wishing you all the best in your new home.
5/5
GoogleGreat experience with Rebecca in moving into our new flat with super quick speed and zero hiccups! Very helpful with any questions as well. Highly recommend!
5/5
allAgents"Finding..."
I had to find some tenants very quickly a two bedroom apartment in London. I had no time to market the flat or do any property visits. I contacted Northwood and within 2 weeks they found some reliable tenants, ready to move in and who even offered to pay a bit more the rent. They checked the references me and sent me all the necessary paperwork. The process was simple and extremely efficient. A big thank you to all the team.
5/5
GoogleAll the staff at Northwood Forest Hill we have dealt with are excellent. They found us brilliant tenants very quickly and communicate clearly and promptly. We are pleased and relieved that they are managing the property.
5/5
allAgents"I dealt with Rebecca..."
I dealt with Rebecca throughout the process and she has been nothing short of fantastic. Always had answers to my questions and extremely quick to respond even when she was on leave.
5/5
GoogleRebecca was super friendly when showing us the property and with inquires regarding the referencing application. Her dedication to ensure the completion of the application was truly invaluable!
Thank you for your kind words, Emily. I am confident that your new home will bring you much joy and happiness. Rebecca-Negotiator-Daisy Lets and Sales
5/5
allAgents"Rebecca was prompt, she was..."
Rebecca was prompt, she was very polite and very keen to show me all of the excellent features of the property. It was a pleasure!
5/5
allAgents"Rebecca was warm and..."
Rebecca was warm and welcoming. Answered all our questions eloquently and was informative. It made us feel at ease.
5/5
GoogleRebecca has been fantastic in helping us find a flat - we had been looking for somewhere for a while. Rebecca fully understood our requirements and found us the perfect place! She's professional, extremely helpful and has great attention to detail. Daisy Lets has been brilliant in making sure the process is as smooth as possible so we can move in as soon as possible. Thanks again Diasy Lets and especially, Rebecca!
5/5
GoogleExcellent agency - communication around arranging a viewing was great, as was the handling of our offer on a property. We dealt with Rebecca throughout who was especially helpful! And also such a pleasure to deal with :)
Thank You Cassie for your kind words.
5/5
GoogleRebecca was great, very responsive and friendly.
5/5
allAgents"Rebecca has been super..."
Rebecca has been super helpful in securing and processing my tenancy. She was fast, efficient, and really pleasant to deal with.
5/5
GoogleWe had a awesome experience working with Rebeca at Northwood. She was incredibly helpful throughout the entire letting process. She responded quickly and efficiently to every question.
Thank you for your kind review! Wishing you all the best in your new home.
5/5
allAgents"Rebeca is an exceptional..."
Rebeca is an exceptional agent, she really connects with the customer in all the aspects
5/5
GoogleRebecca was probably the kindest and most helpful agent I have ever dealt with in London!
Thank you for allowing us to assist you. We are thrilled to have helped you and wish you all the best in your new home.
5/5
allAgents"Lovely..."
Absolutely superb branch in Forest Hill, lovely, honest, efficient and professional team, felt like friends, not ‘estate agents’!
5/5
allAgents"Renting..."
Rebecca was very lovely and supportive through the process and ensured any queries and questions were answered
5/5
allAgents"Terrific experience with..."
Terrific experience with Northwood agency. Rebecca is super responsive and clear in all communications, proactively following up and sharing clarifications. Thank you Rebecca, and Ally seamlessly filling!
5/5
GoogleRecently shown a wonderful property by Rebecca and she was knowledgeable about the area and very helpful with questions and queries I had. Really excited to get started and she helped the process seem quicker and easier.
Thank you for your kind review.
5/5
GoogleAs a tenant I found the process in securing and renting this property to be smooth, painless and efficient thanks to Rebecca and the team at Northwood Forest Hill. A very friendly, honest and direct service. I can't recommend enough!
5/5
allAgents"Thanks..."
Rebecca was super helpful, friendly and made it really easy to communicate with her and the landlord. Thanks!
5/5
allAgents"Please thank the team in..."
Please thank the team in Forest Hill especially Rebecca , Nella and Ally who helped me get tenants in my property.All have been especially professional and efficient.
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