Bairstow Eves Folkestone reviews

★★★★★ 5/5

Google

I would definitely use this estate agent again! The whole team fronted by Claire have been very proactive in both selling my property & dealing with the actual sale. They have made a potentially stressful time as easy as possible.

Lynn · 13 April 2025

★★★★★ 5/5

Google

If you need a home , Louise and Chance will find you the best option for your needs asap. Contact them and let them do their job while you are relaxing.

Aykut · 13 July 2025

★★★★★ 5/5

Google

Very happy with the service received from Bairstow Eves in the sale of my flat.

Lorna · 13 December 2025

★★★★★ 5/5

Google

We dealt with Michael as an agent. We was great from start to finish, answered questions when he could and kept in touch, always updating us throughout the process. What more could you want! Top lad.

Rob · 30 July 2022

★★★★★ 5/5

Google

Only estate agent that took me seriously in my age-long search for my first home, and pleased to say thanks to them I finally have one. I was particularly pleased with Emily who made sure the entire process went smoothly from start to finish, though all members of staff I interacted with were exceptionally professional and polite.

Harry · 15 June 2024

★★★★★ 5/5

Google

I first met Luke back in 2010. Since then he has successfully sold two properties for my family and I.Luke is a professional, talented, hardworking and committed estate agent who is prepared to go that extra mile to provide an excellent and committed service to his clients. I will be choosing Luke as the 'go to' estate agent in the future, and I would highly recommend him to anyone wanting an honest and dedicated service when buying or selling a property.

Ceefax · 31 July 2016

★★★★★ 5/5

Google

Really great experience, Carina has been amazing at helping us find our perfect home. Always gets back to us ASAP and supportive during every stage. Cannot recommend enough.PositiveResponsiveness, Quality, Professionalism

Lauren · 22 June 2022

★★★★★ 5/5

Google

We recently sold a property through the Bairstow Eves Folkestone branch. Claire and the team were extremely helpful, professional and friendly throughout the whole process, highly recommended.

Clive · 3 October 2022

★★★★★ 5/5

Google

If we could give more stars we would. Myself and my husband recently bought a property through Bairstow Eves Folkestone. From the beginning till the end of the transaction we had almost daily communication from Claire. She would always update us first thing in the morning. She and her team (we also had interactions with Michael) exceeded our expectations and their customer service was outstanding. Although it was lockdown, they were easy to get hold of, always an email or phone call away and were very efficient and proactive throughout. She didnt just end her job after getting us the sale she was with us throughout the legal procedures making sure the sellers soliciors and our solicitor were up to date in getting the enquiries all completed in time. We would definatly recommend them without doubt to anyone looking to purchase or sell. Claire you are an asset to the company. Best wishes to the whole team.PositiveResponsiveness, Professionalism

Saji · 25 August 2021

★★★★★ 5/5

Google

As a new landlord, I can not praise the lettings service provided by Chance Lewis-Donnelly and Carina Fowler highly enough. I had reviewed several agents before deciding to use Bairstow Eves. Each step of the process was clearly explained, with their communications and attention to detail second to none. They both dealt with some unique problems with the utmost professionalism and moved in the new tenant without any issues at all. They make a hard working team and I would not hesitate in recommending them.PositiveResponsiveness, Professionalism

Jez · 22 June 2021

★★★★★ 5/5

Google

louise is absolutely amazing at her job , she has been amazing during this whole experience of finding a flat and has really helped us and calmed my nerves , thank you again louise !!

Alyssia · 19 December 2024

★★★★★ 5/5

Google

I couldn’t wish for a better experience finding a place and going through the whole process and paperwork than that I had with Bairstow Eves.. The whole team is simply wonderful; they’re so polite and courteous and always willing to walk an extra mile to accommodate the client and answer all the questions and queries.. I dealt with Ms. Louise Ive and she is one of the best letting agents I have ever dealt with.. I cannot thank her enough for her patience and assistance to ensure the deal goes through…. Thank you all!

Mourad · 22 May 2024

★★★★★ 5/5

Google

I am very grateful to Louise from Folkestone branch. She was very friendly, understanding and professional. She had found me new a new home and arranged my moving into it in a month. Thanks again

Rasa · 6 December 2024

★★★★★ 5/5

Google

Carina is wonderful and very helpful. She followed my enquries with the greatest enthusiasm. Dispite the lockdown, she calls regularly and updates my needs.PositiveResponsiveness

King · 22 June 2021

★★★★★ 5/5

Google

Massive thanks to Claire and the team! Answered all questions in a timely fashion, and kept me fully up to date. will happily use them again!

Aaron · 17 November 2020

★★★★★ 1/5

Google

very disappointing. we decided to see some apartments but the agent did not want to respond to the mail or messages after the first meeting with us. it was simpler to say that she does not want to help us or that she does not like our face. and also i told her, we work and we have all the documents, the only disadvantage is that we are not British citizens. Bad point!!!!

Madalina · 30 July 2020

★★★★★ 1/5

Google

very disappointing. we decided to see some apartments but the agent did not want to respond to the mail or messages after the first meeting with us. it was simpler to say that she does not want to help us or that she does not like our face. and also i told her, we work and we have all the documents, the only disadvantage is that we are not British citizens. Bad point!!!!

Maria · 24 February 2020

★★★★★ 5/5

Google

You are amaizing. The process was so quick , transparent and professional. We got a nice apartment. Louise the property negotiator was up to the task , believe you me she has skin on the game. Once again you are amaizing.

Vincent · 24 November 2023

★★★★★ 5/5

Google

Claire, Emily & team have been amazing throughout the sale of a family member's flat. Excellent communication throughout the process, friendly, approachable & really proactive. Highly recommended, I wouldn't hesitate in using their services again. Thanks

Christine · 23 January 2024

★★★★★ 5/5

Google

We were purchasing a property in Folkestone and were in need of good advise. We got in touch with Sharman and she was excellent in helping us with our mortgage. She gathered the required information in an efficient manner, processed our documents swiftly, gave great advice on mortgages, interest rates and insurances, communicated well via phone and emails. We highly recommend her service, knowledge and expertise.

Migle · 31 July 2019

★★★★★ 1/5

Google

So slow!!!! When it is urgent for them they are really pushy and when it is important for you they just don't care. We decided to buy the flat we used to rent only because dealing with this agency was a pain! But even now, when the purchase has been completed more then a month ago they've been sitting on our deposit since.

Kristof · 30 July 2020

★★★★★ 5/5

Google

I met Carina and Chance a year ago and they were lovely people. With my second encounter with them a week ago, they have been amazing. They show professionalism in dealing with their clients and their communication with clients are on point. You guys are amazing, Keep it up.

Ebenezer · 2 November 2022

★★★★★ 5/5

Google

The whole process of renting was a pleasure thank you to louise ive. The whole team are very professional and friendly. Would recommend to anyone wanting to rent

Phil · 23 March 2024

★★★★★ 5/5

Google

Efficient and excellent quality service

Shermon · 7 December 2024