Every review we hold for the Folkestone office, from every platform, shown as written. First names only.
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5/5
GoogleThe team at Bairstow Eves are amazing. I couldnβt recommend them enough. Theyβve been so helpful throughout the whole process and to top it off, theyβre lovely people. Thank you again
Argjend Β· 9 July 2023
Agent replied Β· 30 July 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleClaire bless her has been very productive professionally I'm very happy with this company thanks team
Joe Β· 22 April 2024
Agent replied Β· 21 June 2024
Thank you for your brilliant 5* review and thank you for your kind words Joe Rudge. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCarrina, Chance, Cassandra and Claire all offer exceptional service who are not only personable and approachable but always go above and beyond their call of duty. Consistent service and communication π π β¦
Luke Β· 30 July 2022
Agent replied Β· 30 July 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe recently purchased our new home through Bairstow Eves and we were really impressed with them. Excellent customer service from start to finish! Wouldn't hesitate to recommend them to others. Thank you!
Laura Β· 3 September 2022
Agent replied Β· 30 July 2023
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
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4/5
GoogleI have used Bairstow Eves a few times, both as a landlord to find tenants and as someone selling a property. They are always helpful and professional, and I would use them again.PositiveResponsiveness, Quality, Professionalism, Value
Steve Β· 22 June 2021
Agent replied Β· 21 June 2024
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWhole process was a complete ease. Great communication and nothing was too much to ask. Would recommend.
Ella Β· 23 July 2023
Agent replied Β· 30 July 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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1/5
GoogleVery disappointing, I arranged a viewing and they didn't showed up , after they changed the date ... Now called back for another propriety and they didn't even struggle to help me round my working program as they should care about their customers.
Cristina Β· 23 November 2016
Agent replied
Hi Cristina, I am sorry to hear that you feel Bairstow Eves did not live up to your expectations, we welcome all feedback however I am afraid we have no customer record of you, we pride ourselves on our customer service so to help resolve your problem please can you contact the branch on 01303 201705. Branch Manager
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1/5
GoogleVery disappointing, I arranged a viewing and they didn't showed up , after they changed the date ... Now called back for another propriety and they didn't even struggle to help me round my working program as they should care about their customers.
Cristina Β· 31 July 2016
Agent replied Β· 30 July 2023
Hi Cristina, I am sorry to hear that you feel Bairstow Eves did not live up to your expectations, we welcome all feedback however I am afraid we have no customer record of you, we pride ourselves on our customer service so to help resolve your problem please can you contact the branch on 01303 201705. Branch Manager
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5/5
GoogleVery helpful and professional service for a new landlord
Al Β· 24 November 2023
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleHighly recommend Luke at South Key Homes, fabulous service and very cost effective.
Definitely use again, honest and friendly and efficent service.
Excellent!
David Β· 31 July 2016
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5/5
GoogleGreat service from both Michael and Claire. Made the stressful process of selling a property whilst living overseas easy. Great communication throughout. I would highly recommend their services.PositiveResponsiveness, Professionalism
Paula Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleVery good β¦β¦
Recommended..
Midhun Β· 24 December 2023
Agent replied Β· 21 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have recently let a lovely flat in Cheriton from Bairstow Eves they helped me find the exact place I was looking for with friendly polite staff .
Clare Β· 30 July 2020
Agent replied Β· 30 July 2023
Thank you for your kind review! Best wishes, Scott
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4/5
GoogleVery attentive staff, polite and prompt in their communication. Helpful in attaining great sale price.
Shaun Β· 3 October 2022
Agent replied Β· 30 July 2023
Thank you for taking the time to share your experience and for your wonderful review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have recently let a lovely flat in Cheriton from Bairstow Eves they helped me find the exact place I was looking for with friendly polite staff .
Clare Β· 15 December 2019
Agent replied
Thank you for your kind review! Best wishes, Scott
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5/5
GoogleLuke sold 2 places for me this year, most important for me was good level of communication and actively chasing issues during the sale process rather than waiting for me to prompt or cajole.
I have another 3 on the way and won't hesitate to list them with Luke once again.
Leslna Β· 31 July 2016
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1/5
GoogleTerrible estate agent that hardly knows much information about the properties they are marketing.
Aaron Β· 31 July 2017
Agent replied Β· 30 July 2023
Good morning.
Thank you for your review. We are sorry to hear this.However we would like to thank you for bringing this to our attention, we always aim to provide excellent service to all of our customers. If you would like to send more information then please email customercare@countrywide.co.uk.
Many thanks
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4/5
GoogleGreat service, responsive, clear and helpful. Communication with Maria from the branch was very good. Recommended.
Yogini Β· 31 January 2023
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2/5
GooglePoor service, wouldn't recommend.
Oliver Β· 1 August 2015
Agent replied Β· 30 July 2023
Hi Oliver, Iβm very sorry to hear that you have had a bad experience, if you would like some help to settle this issue please may you contact the branch at 01303201705 so we can discuss your problem. Branch Manager
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5/5
GoogleRecently sold my Property through South Key Homes. Found Luke very good and not like most Estate agents I've dealt with in the past.
Even better, Sold the house within 2 weeks!
Fantastic!
Steve Β· 1 August 2014
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4/5
GoogleDealt with the Folkestone branch manager for several years he's been very been helpful and informative, helped us find our dream flat overlooking the sea in Sandgate.
Michael Β· 31 July 2018
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5/5
GoogleGreat hands on service , always in the loop . Great will use again !!!
Karim Β· 1 August 2014
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5/5
GoogleRating only, no written review.
Chris Β· 24 May 2025
Agent replied Β· 13 April 2026
Weβre so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
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4/5
GoogleRating only, no written review.
Janice Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you for leaving us a review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.