Every review we hold for the Folkestone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBig thank you to Louise and Jade at Bairstow Eves for all there help over the past few weeks .
In a such short time we settled very well
Ali · 16 October 2024
Agent replied · 23 October 2024
Many thanks for your great 5* review Ali. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFast and efficient.
Spoke to them regarding a possible sale or maybe letting.
We requested information from 5 agents.
Only 2 got in touch quickly.
Arranged an appointment and after having a good chat regarding selling or letting we decided to rent the property due to our time constraints.
The letting was arranged in one day after a video of the flat was sent to a potential client already on their books. The whole process was completed within 2 weeks.
Excellent service fuss free.
Dave · 3 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us your 5* review Dave! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom valuation through to sale, the team at Bairstow Eves have been communicative, supportive and helpful. Selling a house is stressful enough but the help and advice I've had has really made the difference. Shout out to Claire and Michael for doing a fab job and keeping me in the know about everything! Highly recommend and will be using for my future house sales. Thank you.PositiveResponsiveness, Professionalism
Lauran · 22 June 2021
Agent replied · 21 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLouise and the team at Bairstow Eves have been very helpful, flexible and professional during the whole process from viewings to moving in. We had a great experience and would highly recommend them.
Sayan · 14 June 2024
Agent replied · 21 June 2024
Sayan, many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the moment I walked into the Folkestone office and had my introductory conversation I felt that this estate agent stood out from the ones which I had previously visited : the courteousy, politeness and most of all the professionalism. My first impressions turned out to be correct in what proved to be a longer than expected period to sell. In spite of some setbacks with the sale, all of the Bairstow Eves staff continued to act professionally at all times, arranging new viewings, always giving feedback until the right buyer came along. It has been a pleasure to work with Bairstow Eves and if I were to sell another property in the Folkestone area I would go straight to them.
David · 31 May 2024
Agent replied · 21 June 2024
Thank you David for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe best renting experience I’ve had in the UK. Louise at Bairstow Eves Folkestone provided exceptional assistance from the start of the renting process to the very end. She addressed and resolved all our concerns, maintaining excellent communication throughout. The property perfectly matched our requirements, and Louise’s professionalism made the entire process seamless. I genuinely appreciate her support and highly recommend Bairstow Eves Folkestone for anyone seeking a reliable letting agent in the UK!!❤️❤️❤️
Chengrui · 3 August 2024
Agent replied · 24 August 2024
Thank you Chengrui for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWould like to thank Claire for all her help with the sale of the bungalow.
Julie · 16 January 2025
Agent replied · 23 January 2025
Many thanks Julie for the fantastic 5* review. I have passed your flattering comments onto our Folkestone branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at Bairstow Eves Folkestone where brilliant at every step of selling my house. Luke was very helpful and always willing to answer any questions I had, Claire and Cassandra would try and fit the viewings around my timetable. The whole team where always willing to go the extra mile to make sure we where happy and to make moving as stress free as possible. Thank You!
Alan · 31 July 2019
Agent replied · 30 July 2023
Thank you Alan for your wonderful and detailed 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleLouise and Jade were friendly and efficient. Guided me through the process brilliantly and were a joy to deal with
Darren · 2 November 2024
Agent replied · 9 November 2024
Thank you for your 5* review Darren. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery helpful & kept us updated all along the way. Big thanks to Claire and the team, did an amazing job at helping us buy our first home. Would highly recommend :)
Soundgirl · 23 March 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation soundgirl Sasha. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was very happy with Louise at Bairstow Eves She was very helpful from day one. She made feel relaxed as I was a bit nervous on renting but she went through step-by-step on renting .she phone me to come for a viewing., She made sure …
Jenny · 13 July 2025
Agent replied · 13 April 2026
Thank you for your glowing 5* review Jenny. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThank you to Louise who helped me with my first time renting a property and answering all questions I had. Needed to move urgently and louise made sure it was done smoothly. Thanks again 👍🏼 😊 …
Adie · 24 November 2023
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've recently had to deal with losing my mum and finding somewhere new to live, which has been incredibly difficult as I hadn't rented on my own before. I came across a flat that I really liked and from the start when I contacted Bairstow …
Sophia · 13 July 2025
Agent replied · 13 April 2026
Hello Sophia,
Thank you so much for your heartfelt 5* review. I'm truly sorry to hear about … More
★★★★★ 5/5
GoogleExcellent service and support by Louise and the team - ensuring that we were clear about all documentation regarding the rented property. 👍🏼🙏🏽 …
Sithaar · 25 July 2024
Agent replied · 24 August 2024
Thank you for your terrific 5* review Sithaar. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have been in the business of renting out my property for a long time and I have to say that Louise I've is an incredible asset to Bairstow Eves. As a Landlord, it can be stressful renting out a property, particularly as I live abroad, but she took that stress away. They are a little more expensive than I have been used to, but as the saying goes, you get what you pay for. Thank you so much for your service and I will certainly use you again!
Sabrina · 22 February 2024
Agent replied · 21 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Sabrina. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery satisfied had the pleasure of louise helping us get a rented house, she made the whole process possible and all done very quickly. Which being a stressful time louise was so helpful in making it all happen.
Mel · 13 September 2025
Agent replied · 13 April 2026
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHighly recommended!
Bairstow Eves sold our property super fast at the best price.
A big thank you to all the staff there, you have been so lovely and supportive and helped ease what is for everyone a stressful time.
Special mention to Claire and Michael for all your help!
Pat · 30 July 2022
Agent replied · 30 July 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleNever had to deal with buying or selling a property before, the whole team where so friendly and helpful, whenever I phoned or walked in with a question there was always someone to help me, the whole progress was made so easy, nothing to worry about, would definitely use them again if needed to
Tina · 21 January 2025
Agent replied · 23 January 2025
Thank you for your thoughtful 5* review Tina! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe only purchased our home through the folkestone branch, but if they treat their vendors as well as their buyers then you won't be disappointed. Always accommodating with any requests we had and always made to feel welcome. Thank you Sarah and the team
Gene · 3 September 2022
Agent replied · 30 July 2023
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Bairstow Eves Estate Agency for both buying a house and letting it out, and I can honestly say the entire process was seamless. From the initial property search to the final stages of purchasing, the team was professional, efficient, and always available to answer my questions. They really took the time to understand my needs and made sure everything ran smoothly.
Once I had purchased the property, their letting team took over, and again, the process was flawless. They found reliable tenants quickly and handled all the paperwork with ease. Their communication was excellent, and I felt completely supported throughout both the buying and letting experiences.
Overall, I couldn’t be happier with Bairstow Eves. Their commitment to customer satisfaction is clear, and I would highly recommend them to anyone looking to buy or let a property.
Thomas · 18 March 2025
★★★★★ 5/5
GoogleI've recently used the lettings department at Bairstow Eves Folkestone and have to say that the team are very professional and knowledgeable. We use the Let Only service which works well for us. Louise has exceeded our expectations with …
Tracy · 13 June 2025
Agent replied · 13 April 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmily was grand booking me into a viewing! Lovely a cheery. Made my day!
Alfie · 19 June 2024
Agent replied · 21 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter trudging through many Letting Agents looking for a Flat to rent I found Bairstow Eves at Folkestone without doubt the best and most professional especially Carina Fowler who works in the office extremely helpful and very good at her job I was most impressed and would recommend without hesitation.
TPF · 30 July 2020
Agent replied · 30 July 2023
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
★★★★★ 5/5
GoogleWe recently bought a house through Bairstowe Eves, Folkestone, with the purchase handled by Declan. Although the sellers were the clients, he was always available and willing to answer any questions we had and to chase up information from …
David · 13 April 2025
Agent replied · 13 April 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
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