Bairstow Eves reviews

★★★★★ 5/5

Google

I had a great experience with Bairstow Eves, thanks to the agent Louise who helped me secure my new flat. She was professional, and responsive throughout the process. The referencing was handled promptly, and she took the time to answer all of my questions clearly and patiently. I really appreciated her support and would definitely recommend the team to anyone looking to rent in the area.

Naomie · 13 October 2025

★★★★★ 5/5

Google

Louise at the Folkestone branch was amazing. Really professional and efficient. Within 3 weeks of finding our perfect home we were in. The whole process was really simple and the moving assistant website is really helpful. Thank you Louise 😊 we love our new home Bianca, Dan & Coco

Bianca · 23 September 2024

★★★★★ 5/5

Google

I consider Bairstoweves is one of the best estate agents at Folkestone, with incredibly helpful and high-quality staff members. One of them is Louise, who worked with us from the first day until the procedure was finished. She kept us informed about every information in the letting process. We appreciate all of your assistance and backing. Many thanks Louise Ive.

Suman · 23 January 2024

★★★★★ 5/5

Google

Louise is easily the best lettings agent I have ever encountered. She has been knowledgable, friendly and efficient throughout the process and is always ready to help (even on her days off!). Everything went smoothly, she helped me get organised and even visited the landlords personally to make sure everything was signed and ready on time. Thanks so much for everything you've done.

Liam · 22 October 2023

★★★★★ 5/5

Google

Bairstow Eves were the agents for our sellers. Their service has been exceptional throughout, keeping us informed of next steps and promptly answering our questions. Buying a house has been a stressful experience, but it would have been much more so without the support of Claire and the team.

JA · 25 July 2024

★★★★★ 5/5

Google

We have just completed the sale of my fathers house, this was a difficult process as our parents had lived there for over 50 years and we had many memories. The staff at Bairstow Eves were sensitive, professional and efficient as well as being human, friendly and understanding. We would like to especially thank Claire Reene and Michael Winstanley for their care and efficiency. We choose Bairstow Eves for their local knowledge and their friendly straight forward approach. We would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 25 August 2021

★★★★★ 5/5

Google

It has to be said that Michael Winstanley is by far the absolute best agent we have dealt with over the course of the past six months or so. Throughout this period, Draco and I have viewed a high number of properties from a range of agents. Of course, there will always also be a range of professionalism, knowledge, people skills and connection, and although it's not a competition - if it was - Michael would definitely win! Michael is completely service-driven and client-focussed. As investors, we feel that he is genuinely interested in what we are doing and gathers information relevant to providing an even better service to us. Michael has always been very well informed about the properties he presents and it is obvious that he pre-plans what information he will share with his potential buyers upon arrival by way of an informal presentation. He takes up his space and speaks with confidence and authority whilst remaining completely personable and relaxed. Whenever we've asked a question that he doesn't know the answer to, Michael has always followed through and got back to us with the answer as promised. Totally reliable! We always feel like we are in such good hands. We feel valued not just as a potential buyers but also as people - which is so lovely. Draco and I both feel we have a genuine, positive and trusting working relationship with Michael. We always feel very grateful to have him look after our viewings because it is just always such a pleasure! Michael is saved in my phone contacts as 'Michael - favourite agent, Folkestone'. That says it all! With much gratitude, Draco and MichellePositiveResponsiveness, Quality, Professionalism, Value

Draco · 22 June 2021

★★★★★ 5/5

Google

Myself and my partner have been renting a property through Bairstow eves for 2 years now. We have recently bought a property but would like to say that Chance and Carina were amazing throughout our 2 year tenancy. Nothing was ever too much to ask, and if we needed anything they were always so quick to sort it out! Lovely ladies and so good at what they do. Compared to others, Bairstow eves in Folkestone has been our favourite estate agents and we would highly recommend others to go through them in the future as from our experience I can almost guarantee you will never come across any issues or problems. Thank you both so much for all your support xPositiveResponsiveness, Quality, Professionalism, Value

Jodie · 22 June 2021

★★★★★ 5/5

Google

We used Bairstow Eves for the sale of our property, not only did they sell it on the first viewing, I cannot recommend the team enough especially Claire and Michael. They came back to me so efficiently and quickly putting me at ease the whole way through. I think it is so hard to find an agent who is proactive and good communication and Bairstow Eves ticked every box for me. Claire the manager is caring, compassionate and excellent at her job. Bairstows was the only agent that called us about properties and pro actively rang ours out and let us know about new properties coming up. Over all fantastic service with such a stressful move and being pregnant they made it a smooth transaction for me. Michael and Chelsea.PositiveResponsiveness, Quality, Professionalism, Value

Chels · 22 June 2021

★★★★★ 5/5

Google

Fantastic service from both Maria and Clare. We went into the branch to inquire about one house and Maria also mentioned another about to come to market. We viewed the house, which was lovely and made an offer but were beaten by a better offer. Undeterred, Maria contacted us the next day and told us the good news that she had negotiated with a one time potential vendor on the same street, and that they were happy to bring the house back on the market. Clare arranged that I could view the house, immediately after she had valued it, and then ensured that my wife was also able to see it the same day. We put an offer which was immediately accepted and so we are now headed to our dream house. Thank you so much Maria and Clare for being so proactive.

Brian · 29 April 2021

★★★★★ 5/5

Google

Me and my husband are first time buyers and we was very nervous and unsure on what we was doing. However, we had many viewings of properties with Henry and we honestly cannot recommend him enough. He was so polite and helpful, nothing was too much of an ask and all through the whole viewing process he was always there when we needed help and advice.

Bethany · 13 July 2025

★★★★★ 5/5

Google

Chance and Louise were so professional, kind and polite. They were the lettings agent to the property that we would be moving into as tenants and part of the process involved taking over a previous tenant's agreement. Chance was super helpful and although the overall process did take a little while, we moved in on our chosen date without a hitch. Thank you!

Katie · 1 May 2023

★★★★★ 5/5

Google

We have just purchased a property through Bairstow Eves and I have to say the level of service we received has been amazing from first viewing to almost completion. Michael was so helpful and has been throughout. Have to give a 5 star to Claire, Branch Manager for her help and the dedication she has put into helping us, from start to finish she has been amazing and we've been kept in the loop all the way through which has been appreciated. Thank you Claire and the team for all your hard work, we really appreciate it

Spencer · 10 December 2020

★★★★★ 5/5

Google

We recently purchased our new home in Folkestone through Bairstow Eves. The team especially Maria and Claire really impressed us with their professional approach through out the whole process either following up on queries with the Seller or the actions by the Lawyers to achieve our deadline for being in our new home before Christmas. Many thanks to Maria, Claire and all team members at Bairstow Eve, Folkestone. Well-done!

Mubasher · 30 July 2022

★★★★★ 5/5

Google

Bairstow Eves Folkestone were amazing Bairstow Eves Folkestone were great in helping me to find a property, in fact Claire at Bairstow suggested I view the property I ended up buying even though it had not been on my original list of properties to view. From the point of the offer being accepted, I was also introduced to Kathryn who helped me with a new mortgage application from start to finish. Both Claire and Kathryn with there expertise were invaluable in helping me through the entire process and were both always on hand to answer questions. As part of Countrywide, based on the trust I had with both ladies I also chose Countrywide Conveyancing for my Survey and Solicitors which also meant both Claire and Kathryn were involved in helping me bring everything together. Both ladies are lovely and I can not recommend them highly enough.

Claire · 30 July 2020

★★★★★ 5/5

Google

Louise was great in helping us arrange a new rental property, really recommend getting in touch with her. Professional and courteous, she was able to get prompt answers to all our questions, 5 star agent! :)

Jack · 16 October 2024

★★★★★ 5/5

Google

Louise from Bairstow Eves was critical in ensuring we found a home that was perfect for our family. Notifying us when something that was suitable was always kept in mind. The process was very smooth with constant conversation and dialogue with the status right up to the day of the move. The folks at Bairstow Eves are fantastic, show care and want to help you find your new home. They even provided us with a move in care package filled with drinks, leaflets ect. Very warming and kind. Would high recommend moving with them :)

Fm · 2 December 2024

★★★★★ 5/5

Google

We recently purchased a property and Lola, our Property Consultant, was a true gem during our complete process. Her expertise and dedication made the process smooth and stress-free. She listened to our needs, negotiated brilliantly, and helped us with the complete process. Thank you Lola and team for the help and support.

Abhay · 29 September 2023

★★★★★ 5/5

Google

Great service! Claire, Declan and Emily were all fantastic! Made what could have been a stressful process easy and painless , and I couldn't praise them more. Thank you so much!

Nikoo · 2 November 2024

★★★★★ 5/5

Google

A big thank you to Emily, Claire and the whole team! We have just brought our first home from Bairstow and it was made so much easier by Emily who kept us in the loop with everything! Thank you for making our first home purchase as easy as possible 😊 …

Vicky · 15 October 2023

★★★★★ 5/5

Google

We have had a great experience finding our next home to let with Bairstow and Eves. Louise could not have made the experience any smoother. Whilst working around a restrictive time period, Louise managed to turn everything around in less than a week. She went above and beyond facilitating this move for our family. Thank you!

Millie · 13 August 2025

★★★★★ 5/5

Google

Thanks very much to Bairstow Eves for all their hard work finding a first rental for my partner and I. Special thanks to Louise for all her friendly insight, flexibility with viewings and help before and on moving day!

Joe · 22 May 2024

★★★★★ 5/5

Google

I’m really happy with the service I receive from the team. I have had a much better experience with Bairstow Eves estate agents than any other in the area. Thank you Louise, Chance & Jade

Michael · 25 July 2024

★★★★★ 5/5

Google

We are new at being landlords and went through 4 years and two property managers that were awful so we thougth we would try one more time and picked Bairstow Eves and wished we had just started with them. Do not waste your time, this company is so on top of things and efficient and wonderful to deal with. Finally, a property manager that "manages" the property and takes great care of it.

Shane · 17 December 2024