5/5
TrustpilotThe service I received was very Professional
The service I received was very professional. I was also impressed by the promptness of the response I received.
Trusted Agent profile · Folkestone and Hythe
Cromwell Properties Folkestone and Hythe reviews
★★★★★
688 reviews across 2 platforms
18 Turketel Road, Kent, CT20 2PA, Folkestone and Hythe, CT20 2PA
Cromwell Properties's office in Folkestone and Hythe, at 18 Turketel Road, is rated 4.7 out of 5 across 688 reviews on two platforms, including 1 Google review rated 4.0.
Reviews
Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.
Trustpilot3/5
TrustpilotThe process wasn’t very joined up
The process wasn’t very joined up. I got a message from someone in the care home chain, submitted my response, and was then asked to input it all again by carehome.co.uk
5/5
TrustpilotGreat friendly knowledgeable service
The person I spoke to, Janene, was very understanding and helpful . I'm thinking about respite for the first time for my husband so to have a friendly voice to help me through this process was great.
5/5
Trustpilothelpful site in a difficult area to research
carehome.co.uk responded very quickly to my enquiry and kept me up to date with developements. They really tried to help with my situation but unfortunately the detailed information for specific needs in individual homes is very sparing. Would definitely approach them again in the future.
5/5
TrustpilotAuthentic and honest service Looking for a home is so important and…
Looking for a home is so important and to read real reviews made all the difference . As a person who used carehome.co.Uk and who had to leave a couple of unfavourable reviews with regards to some care homes: the service was honest and did not sensor my true honest experience . The service is authentic . Thank you
5/5
Trustpilotvery good service
very good service, found homes near my son that proved interesting, intend to visit short list of 3 in the next two weeks. thanks again.
5/5
TrustpilotOur Care system ! Carehome.co.uk Can help you …
A lovely young lady at end of the phone Holly
5/5
TrustpilotJanene
Janene, who I spoke to was absolutely super. She listened patiently and provided me with the information I required (and more) in a very sympathetic and supportive manner.
4/5
TrustpilotThank goodness they take the pain of…
Thank goodness they take the pain of searching for a care home away from families searching for a place for their loved ones.
5/5
TrustpilotAttentive service and kept me informed…
Attentive service and kept me informed on a regular basis. Sought to understand our needs, and asked lots of questions. Then, shortly afterwards, I was presented with a short list of available Care Homes in the area I needed. I have since chosen one of these Homes.
5/5
TrustpilotOutstanding
Outstanding. Clear communication and clear action points. Fantastic follow through. Appreciate the steer and the guidance along with all the groundwork Holly did for my mum and myself.
5/5
TrustpilotGreat service
Great service to help you find a suitable care home at a very difficult and emotional time. Thank you
5/5
TrustpilotVery helpful service
Very helpful service. I was listened to and mums needs understood. The service was quick to respond and sent over helpful advice and a list of care homes suitable for mums needs.
5/5
TrustpilotA reassuring and helpful website
I found this website to be a great resource for information when researching Care homes for my elderly and frail mum. It was insightful and helpful plus very reassuring to read the mainly positive reviews of the Care Home we were considering. She is now living there and is happily settling in!
5/5
TrustpilotLess than an hour from 270 miles away.
I thought finding nursing home care for my brother 270 miles away would be a momentous task but it took less than an hour. Thank you carehome.co.uk.
Agent replied · 25 October 2024
Dear HenryThanks for your review. It is great to hear our site was really helpful in your search for a care home for your brother.carehome.co.uk
5/5
TrustpilotFantastic resource!
They responded almost immediately to my query and were extremely considerate and helpful. A shortlist of potential care homes was provided which i was then able to contact and make a decision regarding my father's care. Couldn't have been easier and more efficient.
5/5
TrustpilotGood service
They quickly narrowed down the care homes to those that had spaces available in the area that I requested, which saved me a lot of time in finding a care home for my mother.
5/5
TrustpilotDawn from Carehome.Co.uk was a wonderful guide through the distressing process.
Dawn from Carehome.Co.uk was an absolute star. We contacted Carehome as we were so daunted by the process of getting an elderly relative with dementia into a care home Dawns advice, and caring attitude helped us immensely.
5/5
TrustpilotA helpful service
My point of contact was with Lizzie Dillon. The information she provided after taking details about my mother’s circumstances was extremely helpful. As a family we have acted upon information received.
5/5
TrustpilotVery impressed with service
Very impressed with service. Very quick response with several home phoning me within 48 hrs.Would highly recommend.
5/5
TrustpilotLaura from the Care Team was very…
Laura from the Care Team was very helpful and provided me with information which was very useful to my enquiry. I greatly appreciated her help
5/5
TrustpilotVery helpful at this time
Very helpful at this time. Giving a list of nursing homes in the area. Very thoughtful at this time having to deal with this issue moving my mum into residential care.
5/5
TrustpilotGreat site
Great site, don’t know how we would have negotiated this journey without the information and support from carehome.co.uk. A wealth of information on the site and the advisers were great both on the phone and via email.
5/5
TrustpilotI have just started to look around for…
I have just started to look around for a care home for my aunt. Carehome.co.uk was quick to respond and gave me useful hints and tips as well as a short list of homes to look at. Very useful and friendly!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
