4/5
Very responsive
Very responsive. Listened to my concerns. Provided a good list of care homes. Knocked off one star because the lady forgot to ask me for a post code or area I was looking for which delayed their response time.
Trusted Agent profile · Folkestone and Hythe
★★★★★
686 reviews across 1 platform
18 Turketel Road, Kent, CT20 2PA, Folkestone and Hythe, CT20 2PA
Cromwell Properties's office in Folkestone and Hythe, at 18 Turketel Road, is rated 4.7 out of 5 across 686 reviews on 1 platform.
Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.
4/5
Very responsive
Very responsive. Listened to my concerns. Provided a good list of care homes. Knocked off one star because the lady forgot to ask me for a post code or area I was looking for which delayed their response time.
5/5
Very helpful
Very helpful, taking away the stress of finding a home with availability for my father in law.
5/5
Much needed service.
Really helpful service that is much needed, as looking at care homes is a really time-consuming minefield. They considered the care we were looking for and our situation and came up with several options. I would recommend.
5/5
Very proactive
Very proactive, found and contacted the most suitable homes in the area I had selected and made contact with them
5/5
Found a home for my mum that I would…
Found a home for my mum that I would not have considered and I’m over the moon with it. Thank you.
5/5
Very helpful and considerate
Very helpful and considerate. Prompt response time with great follow up.
5/5
Helpful caring staff understood my…
Helpful caring staff understood my situation and assisted compassionately
5/5
Let someone else do the research
The agent was really interested in my needs and listened and advised accordingly. I found the experience very easy and I received lots of contact regarding my needs.
5/5
I was so grateful to the help i…
I was so grateful to the help i received from carehome.co.uk. It was a difficult time for me and my mum. but they took the hard work away and made it all so much easer. Thank You
5/5
Fast efficient and friendly service
Fast efficient and friendly service. Extremely helpful in challenging circumstances
5/5
OUTSTANDING
I would like to write a review regarding Boniface House Brixworth.My wife was a resident hear for nearly 3 years and we found it outstanding in all areas from management,reception,care staff,laundry,kitchen/meals, cleaners and maintenance.I cant praise this home enough, absolutely 5 stars.Barry W.
5/5
I found the service to be helpful and…
I found the service to be helpful and supplied all the information that I needed
5/5
Very helpful and responsive
Very helpful and responsive. Lots of useful information which I am currently studying and will contact your office when complete to report on my personal way forward.
5/5
Very helpful advice from Laura
Very helpful advice from Laura. She helped with a shortlist & suggested Hazelmere House in Wilmslow which we had not considered. It turned out to be the perfect fit for Mum.
5/5
Useful tool
Really felt like she cared. Kept in touch and updated us regularly. Many thanks
5/5
Good service received
I contacted Carehome when I was looking for dementia homes in my area. They responded by putting me in touch with several. Very efficient service
5/5
Carehome help me find acare home for my…
Carehome help me find acare home for my dad. with problem
5/5
My wife and I were presently surprised…
My wife and I were presently surprised at the amount of information coming back to us from Kerry. We are now working our way through all the information received. Thank you for this serviceMike Tatlow
5/5
Very helpful with their advise
Very helpful with their advise. They took the time to understand our needs and I was promptly emailed with a selection of suitable care homes.
5/5
Very helpful service
Very helpful service. Gave us lots of information & kept in contact to see how we were getting on with search. Great service & a caring approach.
5/5
This being my first experience of the…
This being my first experience of the company and have been very impressed with the results so far.The amount of the places on your books and the information received has been most useful. Thank you
5/5
very positive but none of the homes…
very positive but none of the homes actually contacted me - but not your fault
4/5
TheKERRY WOOD person who helped me
The person who helped me, Kerry. She was charming and attentive, asking the correct questions in a polite manner. Although this time, at present was unable to find a home. I have since found one myself.
5/5
Easy to use and good information
It made searching for a care home so much easier. On the website there are reviews for the homes, photos and a link to the CQC to see how they are rated.Excellent service
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