5/5
Really helpful and useful service
Really helpful and useful service Lots of information given and updated with new information when available.I have found this service helpful to navigate the many aspects of finding a care home.
Trusted Agent profile · Folkestone and Hythe
★★★★★
688 reviews across 2 platforms
18 Turketel Road, Kent, CT20 2PA, Folkestone and Hythe, CT20 2PA
Cromwell Properties's office in Folkestone and Hythe, at 18 Turketel Road, is rated 4.7 out of 5 across 688 reviews on two platforms, including 1 Google review rated 4.0.
Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.
5/5
Really helpful and useful service
Really helpful and useful service Lots of information given and updated with new information when available.I have found this service helpful to navigate the many aspects of finding a care home.
5/5
It was great to have someone helping me…
It was great to have someone helping me in my search for a carehome for my husband. They sent me a short list of places that they thought would be suitable for hi
5/5
Search for a care home
Good response from Care UK and felt a genuine
5/5
Absolutely brilliant …
Absolutely brilliant information and support from Janene and Laura. Very knowledgeable and helpful sending on lots of relevant links and helping significantly in the shortlisting process for a care home.
5/5
Helpful friendly advice
Helpful friendly advice, always asked how mum doing and sympathetic to our situation
5/5
Reliable website, would recommend.
This is such a good website to use. It comes from people who have their loved ones in care homes who give an honest review from 1st hand experience.covers all areas of the home so you can be confident you can choose the right one.
5/5
What a time saver!
Right from the start the comunication has been friendly, helpful and caring.The shortlist was quick to arrive and fitted my Mother's needs/reqirements perfectly.What a time saver!Many thanks.
5/5
Wonderful
The helpful and professional staff are so understanding, couldn’t have done what I needed to do without them.
5/5
Holly listened carefully and found…
Holly listened carefully and found suitable homes matching the criteria
5/5
A helpful professional guide
Extremely helpful during a difficult and confusing time. Directed and assisted to several car homes in our area.
5/5
I have used carehome website when looking for family
I have used carehome website when looking for my mum, it's very helpful in peoples reviews to give you an idea of what you can expect. Photo's are very helful. I always use this site for truthful experiences.
5/5
Brilliant Support
Amazing research and prompt replies. Regular updates and no trouble renewing details and responding to requests
5/5
Efficient and friendly
Very efficient and had a list of suitable care homes for me the next day. Kept in contact asking how I got on.
5/5
Great friendly service
Great friendly service. Super efficient , great communication. Would highly recommend
5/5
Very good service provided with…
Very good service provided with thorough understanding of requirements
5/5
Made helpful care home suggestions
Made helpful care home suggestions. Directed us towards advice on our statutory rights. Pro-active and courteous follow-up.
5/5
Really helpful advice from carehome
Really helpful advice from carehome, whereby not only were a number of local care homes recommended, but a vast amount of information (articles/links) was also sent for all areas that we have questions in.
4/5
The advice and support I was given was…
The advice and support I was given was helpful
5/5
The company was very helpful and…
The company was very helpful and treated me as a valued customer.
5/5
Appreciated getting a follow-up email and being pointed in the right direction
Appreciated getting a follow-up email after an initial chat a couple if weeks ago. Very friendly & helpful advice, pointing me in the right direction regarding another matter, too. Thank you! 🙏
5/5
Fabulous Service
This is not just a great aggregator website but the personal service provided was outstanding - sympathetic and efficient and a very great assistance to me in organising care for my Mother.
5/5
Help and support
I put a request in - was contacted immediately and this was then followed up - sent guidance and list of potential homes all of whom contacted me and offered support
5/5
Great service
Requested relevant details only and was able to provide a more detailed search than I could.
4/5
Helpful and caring
They tried to be helpful and communicated well. The problem was the lack of nursing care beds in my area.A professional and friendly service.
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