Every review we hold for the Fleet office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter a negative experience with another agent, Ellie has helped me so much and restored my faith in finding my home. I cannot thank you enough for your help!!! Couldnt have done it without you !! :)
Hannah · 20 February 2026
Agent replied · 20 March 2026
Hi, thank you so much for the feedback. haart Property Management
★★★★★ 5/5
GoogleChristina has been fab from the very start. She showed us round a property in fleet and was very professional. She has kept us well informed and has always been avaliable throughout the entire process answering any questions we have had. Thank you for all your help!
Gemma · 21 January 2024
Agent replied · 22 March 2024
Thank you for the 5 stars !
haart lettings, Fleet
★★★★★ 5/5
GoogleI had a great experience with Lee. He made my choices and options very easy for me to decide by being very detailed with his information and communicating clearly.
Lee ensured I was satisfied with my decision making. He’s a great guy with a great personality. Thank you Lee and thank you Haart!!!❤️❤️💯
Eugene · 2 September 2023
Agent replied · 30 September 2023
Thank you for the 5 stars !
haart lettings, Fleet
★★★★★ 5/5
GoogleI have express my gratitude and appreciation for the hard work Shereen Smit has delivered since she became our property manager. My experience with HAART had its ups and downs untill she came along and changed the idea. She always answer our calls and emails and help with any request we make, not to mention the proper follow up that she offers after providing a service.
Omar · 20 April 2025
Agent replied · 20 March 2026
Thank you for your review. Kind Regards haart property management.
★★★★★ 5/5
GoogleZain was very helpful and understood my needs. Thank you.
Ananta · 20 July 2025
Agent replied · 20 March 2026
Thank you for your feedback & review Ananta! haart Lettings Fleet
★★★★★ 5/5
GoogleI enquired about a property and the ladies were really helpful. She did explain everything properly. Very patient with my questions Defo. Would recommend! She deserves 5 stars 🌟 …
Arora · 1 April 2026
Agent replied · 22 April 2026
Thank you for your five star review. haart lettings, Fleet
★★★★★ 5/5
GoogleCharlie-Ann has been fantastic from beginning to end. As a first time buyer the process has been all new to me. Charlie-Ann kept me fully informed through the process and has kept the process moving quickly. No matter what the issue or question Charlie-Ann came back to me quickly to answer or resolve it, whether it meant chasing solicitors or mortgage companies and just generally going over and above. I would highly highly recommend Charlie-Ann to anyone!!
Nicola · 13 December 2019
Agent replied
Hello Nicola, Thank you for your review! Charlie-Ann
★★★★★ 5/5
GoogleWe came in looking for a local flat to rent and Daniel found two for us to look at before they came to market at very short notice. Daniel was professional efficient and very helpful. I would wholeheartedly recommend Haart to anyone looking to rent. Thoroughly restored my faith in letting agents .
Amanda · 5 August 2023
Agent replied · 26 August 2023
Thank you for your lovely feedback.
haart lettings, Fleet
★★★★★ 5/5
GoogleIt’s clear that Shereen genuinely cares about her clients and takes pride in providing excellent service ! I wouldn’t hesitate to recommend the team at Haart to anyone looking for a reliable and professional assistance . Thank you for all your help!
Alex · 21 August 2026
★★★★★ 5/5
GoogleDane and Daniel were amazing agents, guiding me through all the procedures step by step and always being available for any queries or issues. Even sorted out the aftermath of a rowdy ex tenant!
My property manager contact, Lee, also ontiunues to be incredibly patient and helpful through the first months of acclimating and fixing issues.
Code · 25 April 2023
Agent replied · 24 June 2023
Hi Trey, thank you for your fantastic 5 stars!
haart lettings, Fleet
★★★★★ 5/5
GoogleZain was wonderful - very responsive to emails/calls and guided me well through the lettings process.
Chizurumoke · 20 April 2025
Agent replied · 20 March 2026
Thank you for your review. Kind Regards haart property management.
★★★★★ 5/5
GoogleHaart have been my letting agent for many years, looking after a small flat I own but rent out in Fleet. The staff have always been courteous and helpful. My current agent Bogdan Telea has been particulalry attentive and proactive with my tenant. He has also promptly dealt with maintenance issues for me.
Kathy · 10 June 2023
Agent replied · 24 June 2023
Dear Kathy, thank you so much for your kind words. We are pleased that the service you have received has been a positive experience for you. Thanks again for taking the time to leave a review. Kind regards, the Haart team
★★★★★ 5/5
GoogleI don’t usually write reviews but Toby was amazing! He helped us with every step and kept us informed and up to date! And always really polite! We highly recommend asking for him if you intend on renting / buying due to his efficiency and politeness.
Ollie · 22 November 2023
Agent replied · 22 March 2024
Thank you for the review! haart lettings, Fleet
★★★★★ 1/5
GoogleAs a tenant unhappy as they don’t address tenant concerns and also you may struggle to get your deposit back as they wouldn’t do anything to help.
Saurabh · 1 April 2026
Agent replied
Thank you for your feedback. We’re sorry to hear about your experience and that our communication and service did not meet your expectations. This is not the standard we aim to provide. We take concerns like this seriously and would appreciate the opportunity to discuss this further and address any issues. Please feel free to contact us directly so we can work towards a resolution. haart Property Management.
★★★★★ 5/5
GoogleHaving viewed several properties with different letting agencies, Zain stood out as the most professional and competent. He was very knowledgeable, explained everything clearly and was well organised. He instilled confidence in the process, his communication was first class and I have no hesitation in giving him a 5 star review.
Ross · 20 August 2025
Agent replied · 20 March 2026
Thank you for your very kind review! Kind regards, haart Lettings of Fleet
★★★★★ 5/5
GoogleBrilliant Service from Ellie at Haart Letting Agents Fleet , from start to Finish nothing was too much trouble , Extremely professional and knowledgeable throughout .Would Definitely recommend ! Thankyou !
Antony · 20 February 2026
Agent replied · 20 March 2026
Hi, thank you so much for the feedback. haart Property Management
★★★★★ 5/5
GoogleThe property management team at Haart lettings Fleet have been outstanding. Ellie and Shereen have addressed my maintenance requests efficiently. Instructing one of their professional contractors to contact me quickly. Haart lettings in Fleet are easily the best agent with the best staff.
Neil · 20 October 2025
Agent replied
Thank you for your kind words! haart Property Management, Fleet.
★★★★★ 2/5
GoogleThe initial contact we had with the lettings agents was very positive and they were very helpful and accommodating with our move.
However once we were within the property that's where things started to drop off. We had multiple maintenance issues that were either just palmed back onto us or outright ignored. Contacting the haart Fleet property management team through email or phone (constantly being told the team were in a meeting) yielded nothing. This ended up with us escalating the issue to the area director who also didn't resolve anything. Finally when it came to checking out we were twice told we owed outstanding rent, which was false. It also took almost 2 months to get our deposit back despite the flat being left in very good condition with no disputes. We would not recommend renting with haart Fleet based on our experience.
Sam · 25 June 2024
Agent replied · 24 August 2024
We are disappointed to read that you have not been satisfied with the service provided. We would like to discuss the matter with you to better understand your concerns. Could you please contact us by calling 01252 364716 or emailing Lettingscustomer.relations@spicerhaart.co.uk so we may organise this. Thank you.
★★★★★ 5/5
GoogleI have just carried out a rent review using Lee at Haart and I can only say the service was exceptional in all respects. Everything was carried out in a timely and efficient manner and nothing was too much trouble. I would fully recommend using their services.
Peter · 15 July 2023
Agent replied · 29 July 2023
Hi Peter, thank you for taking the time to leave a review. We are delighted that you were happy with the service you received from Lee. Kind Regards, haart, Fleet
★★★★★ 4/5
GoogleI had great experience during my flat hunt until called and Chloe promised to make it right. Thank you Chloe I appreciate the effort you made getting me to my flat. Thank you to the haart team for their collaboration as well.
Ebua · 9 September 2023
Agent replied · 30 September 2023
Thank you so much for the lovely feedback!
haart lettings, Fleet
★★★★★ 5/5
GoogleCharlie was so helpful! I have sent countless emails and questions and she never makes me feel like I’m any trouble at all. It’s been so nice having her to go to with any concerns and for when I need reassurance.
Best experience I’ve ever had buying property so far because I always feel I have her on hand to advise me and guide me.
Sarah · 24 June 2020
Agent replied
Hi Sarah, Thank you very much for you review! I am pleased I was able to find you your new home. Charlie-Ann
★★★★★ 5/5
GoogleEllie was fantastic. She was professional, knowledgeable, and made everything stress-free. Highly recommend her for a top-notch experience!
Satya · 24 November 2024
Agent replied · 8 December 2024
Thank you for your kind words. haart property management
★★★★★ 5/5
GoogleEllie is lovely and has been amazing helping me with all my queries, she is a great asset to the company :)
Becky · 23 September 2024
Agent replied · 23 October 2024
Thank you for your positive review! Kind Regards haart Property Management
★★★★★ 5/5
GoogleZain truly went above and beyond to help us in our search for a new property to rent. He took into account our personal circumstances and how quickly we needed to move. Couldn’t have done it without him. Thank you again
Amber · 20 September 2025
Agent replied · 20 March 2026
Thank you for such a kind review! Kind regards, haart lettings of Fleet
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