Trusted Agent profile Β· Fleet

Bridges Estate Agents Fleet reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

485 reviews across 2 platforms

4 - 6 Reading Road South, Fleet, GU52 7QL

Bridges Estate Agents's office in Fleet, at 4 - 6 Reading Road South, is rated 4.6 out of 5 across 485 reviews on two platforms, including 274 Google reviews rated 4.9.

Google logo

4.9 / 5

274

Reviews on Google

This office

Trustpilot logo

211

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Fleet office, from every platform, shown as written. First names only.

4/5

Google

We were very impressed with the speed of our sale and I think a lot of this was down the how good Nikki Best was at her job. You can tell she has been doing this job along time and her knowledge was invaluable and her professionalism and communication could not be faulted.

Caroline Β· 13 June 2021

Agent replied Β· 12 June 2024

Hi Caroline, Thank you for taking the time to share your positive feedback with us. We are so happy to hear we helped make your moving experience a pleasant one! We will make sure to pass on your feedback Nikki, she will be delighted to hear your comments! All the best, Emma

5/5

Trustpilot

Thank you to Amy at Fleet branch

We are currently in process of buying a property through Bridges in Fleet. Unfortunately the buyer of my property pulled out this week and I have had to re-market. Luckily I spoke to Amy Buckley at Fleet who was very understanding of our situation and put me at ease. She spent time talking to me and helped me understand the current situation. We now have a new buyer so hope to complete soon but want to thank Amy for her time today after a rollercoaster week.

Miss Β· 25 March 2022

5/5

Trustpilot

1st class service

Just wanted to say how pleased we are with the level of service provided by Callum from the Farnborough branch. Having used Bridges previously i wasn't too sure about using them again but Callum has been spot on from the very 1st phone call to the office. He has listened to our needs and requirements and has been attentive, informative and in general very helpful and pleasant. We only viewed 2 properties and found the experience stress free. Thanks for your help Callum.

David Β· 25 March 2022

5/5

Trustpilot

Bridges estate agents Ash Vale

My husband made contact with Ben at Bridges in Ash vale and Ben suggested to view a house after my husband explained what we were looking for.

Jodie Β· 28 July 2026

5/5

Google

We recently sold our house through Bridges and we were very happy with the service we received. Rob was very professional and did everything he said he would, even securing a sale within 72 hours! We always felt comfortable that Rob had things in hand throughout the whole sale and we would be happy to recommend Bridges (and specifically Rob) to anyone looking to sell in the area.

Dee Β· 13 June 2023

5/5

Google

Bridges was recommended and I can see why, excellent service from all the staff particularly Rob Stocchetti who has gone above and beyond what I would have expected of an estate agent. Selling from a distance on behalf of an elderly relative is not easy, Rob was really understanding, knowledgeable and helpful at all times and I highly recommend Bridges and Rob.

Julie Β· 15 November 2023

5/5

Trustpilot

All the staff that were involved in our…

All the staff that were involved in our sale, went above and beyond for us, especially Hayley she helped us even after the sale went through πŸ‘

T Β· 1 June 2025

5/5

Trustpilot

Excellent Service from Bridges…

I have employed the services of Bridges Letting agency in Fleet. From the start of meeting Sam Burrows at my property, she was extremely professional and attentive to my needs (especially on the basis I have never been a landlord before). Literally one week later, I have a tenant signed up and Sam has kept me abreast of everything on a regular basis.

Jeff Β· 2 October 2025

5/5

Google

After 18 months of poor service from 3 estate agents we contacted bridges for help from the moment we arranged them to help us olly and Luke & the rest of the team took all the stress out of selling after our first buyer let us down olly pulled out all the stops nothing being to much trouble he managed days later to arrange a sale and at all times the team kept us fully informed we cannot thank them enough thanks for a superb service.

Trevor Β· 19 March 2025

5/5

Google

Luke and the team at Bridges were very helpful while we were looking for our new home, highly recommend working with them!

Paden Β· 12 July 2025

5/5

Trustpilot

We sold our house with bridges

We sold our house with bridges, and it was a difficult market and took a long time, but eventually it happened.

Mr Β· 26 August 2026

5/5

Trustpilot

I cannot thank the bridges team at ash…

I cannot thank the bridges team at ash vale enough, specially Shaun, Ben and Alice and all the office team.

Hannah Β· 1 September 2026

5/5

Google

Outstanding service from the team at Brudges. Ollie could have not been more professional, helpful, communicative and caring in what transpired to be a difficult path to exchange and completion. I would recommend Ollie and Bridges to anyone wanting to sell or buy.

Donavan Β· 11 October 2024

1/5

Google

I have a rented out propertie, tenants are wonderful, new boiler needed, speak to them all rhe time but they don't update there records will never use again

Lorna Β· 17 October 2025

Agent replied Β· 17 April 2026

Dear Lorna, Thank you for sharing your feedback. We're sorry to hear about your experience … More

1/5

Trustpilot

Horrendous experience

Horrendous experience. Do not sign a 20 week contact! Within a couple of weeks, they had lied to me on several occasions and had provided a terrible service. They apologised for the unacceptable level of dishonestly but still refused to release me from the contract that they were in breach of. They knew that their official complaints procedure was longer than my remaining contract (after stalling for several weeks), so they had me trapped with no way out. This was knowing that I was in a rush to move in time for school applications, and missing them would seriously affect our family.

PR Β· 7 March 2025

5/5

Google

Just completed on the sale of my Flat and was dealing with Olly Manning and his team. They have all been amazing with keeping me updated and helping get this closed off as fast as possible. Would recommend and use them again if needed in the future.

Stephenie Β· 26 July 2024

1/5

Trustpilot

WORST EXPERIENCE EVER!!!!!!!!

I found Bridges Estate Agents my worst experience ever in dealing with a company, and not to mention how dreadful it was in having James Macphee (Associate Director none the less) manage the sale or in this case what looks to be the fictitious sale of our property. Firstly James tried to convince us that a flat rate fee that they were charging was better than their 0.7% selling fee, although the flat rate fee was several hundreds of pounds more expensive.Secondly James instructed the firms associated conveyancing company to act for us even though we did not instruct him to do so.Thirdly James tried to convince us to spend several hundreds of pounds on professional photos instead of their own and when we refused he did them for free!!!!! We avoided a rip off charge there!Fourthly They never answer their phones and you have to always wait several hours for a call back, a house we were attempting to buy the estate agent attempted to contact James at Bridges in the morning to verify our situation so that they could put an offer to the seller and there was no contact from James or Bridges for over 5 hours so we then had to chase Bridges to insist they speak with the other estate agents to verify our situation.Fifthly James and Bridges when informing us of an offer on our property were in breach of their own contract obligation and broke the Consumer Property Regulations act by NOT informing us that the person who put in an offer on our property did not have a mortgage in place and neither did the people buying their property even though James knew that the buyers of our property were fully aware that the buyers of their property had already had a mortgage refused and therefore failing to tell us that our buyers were not in any position to proceed with buying a house and therefore denying us our right to make an informed decision and what makes it worse is that we found out 2/3 months after our house was sold subject to contract and we turned away another very keen buyer just after accepting this offer of which had we been made aware at the time we would not have accepted the offer. Which is now going to cost us in solicitors fees that we should never have had had we been informed of our buyers situation and especially as we have since found out that our buyers buyers have had a second mortgage application refused, yet it has been a week since we found out this information yet we have had no contact from Bridges to inform us of this!!!!Since giving James Macphee and Bridges the 21 days notice to stop being our agent (although under the Consumer Property Regulations act they should have cancelled the contract straight away seeing as they were in breach of their very own contract and standards of service they promise to deliver), we have made several attempts to contact them both James and Saskia asking questions and any contact that we have made has been completely ignored.I work for an organisation that employs approximately 700,000 staff and I am spreading the word on the unprofessional, dishonest, ignorant, time wasting service we have had from Bridges Estate Agents and James Macphee (ASSociate Director no less) if staff at the top behave in this way then you can be rest assured that this feeds down the line.

Shane Β· 10 October 2021

5/5

Google

Can not recommend enough Dean & his fab team in lettings. If you are a landlord ( even a unexpected one like us !) Use bridges you will not regret it, they are proffesional & so fast at getting you the result . Dean is so helpful & incredibly knowledgeable about all things rental in the fleet are ! Would not hesitate to recommend Bridges.

Amelia Β· 13 June 2023

5/5

Google

Been searching for a place to live for a while and wish I had contacted bridges in fleet sooner. Luke has been incredible and so helpful. I could not recommend him enough. If I could give more than 5 stars, I would

Katy Β· 4 October 2024

5/5

Trustpilot

Tremendous service from Bridges

Tremendous service from Bridges - a particular thanks to Kathy for her friendly and professional approach to supporting us throughout the move process.

Tom Β· 3 June 2025

5/5

Trustpilot

My son and his wife have just completed…

My son and his wife have just completed on his sale in Aldershot. He is currently living abroad and so the sale had to be managed remotely. I(his mother) interviewed several estate agents on their behalf and recommended Simon Kerry at Bridges to them mostly because I was comfortable with his experience and knowledge of the local area, and have been delighted with the choice. He managed the whole process with confidence and skill, a consummate professional despite both solicitors being not at all up to scratch and nearly scuppering the sale several times.I would highly recommend Bridges but particularly Simon. If not at the end of a phone he would always get back quickly, and worked with my son by email to make a potentially tricky transaction as smooth as it could be. Well done Simon.!

Jill Β· 18 July 2021

5/5

Google

We have recently sold and bought a house through Bridges who have been excellent - Olly Manning is extremely professional, honest, hard working, and he makes you feel like nothing is a problem. If you're looking for someone to sell your home, I would recommend Olly and Bridges 100%.

Sarah Β· 15 May 2024

1/5

Trustpilot

Bridges don't care about you once you sign the contract

I asked for several things to be repaired prior to moving in. These weren't done. Not only that but the cleaners also smashed the glass on my oven. A month later and it still isn't repaired. I am given a variety of subcontractors numbers who are unable to help and the latest number isn't even recognised. Make sure the property is right before you move in and hope that it never needs repairs or you will be like me left without essentials for a long time

Andrew Β· 27 May 2023

Agent replied Β· 12 June 2024

Dear Andrew I do sincerely apologise that our service did not meet your expectations. The situation regarding the oven was outside of our control, but as you know, the contractor involved has now had the oven replaced with a brand-new oven and offered you a good will payment for the inconvenience you had experienced.Most of the maintenance issues that you highlighted prior to your tenancy were addressed before you moved in. The issues that remain outstanding will be attended to shortly. I am grateful for your time today to discuss the matter and very much hope that you now feel happier about the situation.Moving forward we will do all we can to deliver the high level of customer service that you should expect from our company. Kind regards Candice Jones

5/5

Google

Jade has taken us on a number of viewings previously, but yesterday we did 5. Jade was super friendly and knowledgeable throughout the viewings. She was also in contact with the vendors to tell them we were coming and let them know when we had left. Jade was able to answer all our questions and shared interesting facts about each property. Thanks Jade

Simon Β· 13 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridges Estate Agents's Google reviews

Questions about Bridges Estate Agents Fleet

How many reviews does Bridges Estate Agents Fleet have?

Bridges Estate Agents's Fleet office has 485 reviews across two platforms: 274 on Google, 211 on Trustpilot (across the whole business).

What is Bridges Estate Agents Fleet's rating?

Bridges Estate Agents Fleet is rated 4.6 out of 5 across all 485 reviews, and 4.9 out of 5 on Google from 274 reviews.

Where is Bridges Estate Agents's Fleet office?

Bridges Estate Agents Fleet, 4 - 6 Reading Road South, Fleet, GU52 7QL.

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