Bridges Estate Agents Fleet reviews

★★★★★ 5/5

Trustpilot

Excellent service

We have recently sold our house and bought another through Bridges Fleet and cannot thank them enough. The process hasn’t been the easiest, having lost buyers & then difficulties with our buyers solicitors however Bridges have been fantastic. Rob in particular has gone above and beyond, keeping us updated even when it may have not been news we wanted to hear, to ensure we were fully aware of everything that was going on. When Rob was on leave for a couple of weeks Olly was equally as brilliant and responsive to all our questions. They have been constant in putting pressure on the buyers solicitors to move things forward when they were delaying it & we couldn’t have asked for anything more. Due to some of the difficulties we may not have always been the easiest clients, slightly stressed & with incessant questions, but they’ve never made us feel anything other than valued. I’m not sure we’re keen to move again anytime soon, but if we did we wouldn’t go anywhere else! They have made a stressful process as smooth as they possibly could & we’re so glad to have had them on our side. Thank you so much to all the Bridges team at Fleet, but especially Rob & Olly.

Charlotte · 7 November 2023

★★★★★ 5/5

Google

I cannot express how fantastic Bridges have been in co-ordinating the sale of my flat. Their service has been nothing short of exceptional since the moment I booked in an initial query. They have perfected all the small details, including confirming to me exactly who would be arriving at my property to discuss the listing, which may seem a minor practice but it set a respectful and considerate tone. I would like to call out Rob Stocchetti who is an absolute credit to the company. He has been communicative and incredibly proactive throughout this process. Not only did Bridges manage to sell my flat within 9 days of it being listed, but I had their full support whilst dealing with the conveyancing process. Rob went above and beyond what could be expected of his responsibilities and somehow always made feel like a priority. Additionally, I would like to mention Olly Manning who also looked after the transaction and who similarly displayed excellent service. I never felt like anything was too much for Bridges and they made the whole transaction feel personal whilst also professional. I can sincerely say that Bridges will be my first choice when I come to sell my new property. Thank you all for your efforts and the time you spent in ensuring this transaction was a success - you are very much appreciated!

Antonia · 16 October 2023

★★★★★ 5/5

Trustpilot

Thanks to Ben for his prompt response…

Thanks to Ben for his prompt response and his initiative to include a second home to our search. He seemed to have covered all the bases and was familiar with both properties that we saw. We were impressed with the up to date information that he provided for both park homes. Helpful, energetic and friendly, he is a great asset to your company.

Sandra · 7 September 2024

★★★★★ 1/5

Google

I signed a tenancy agreement for a property managed by this Agency, paid all the required monies and had a confirmed move-in date. Just nine days before I was due to move in, I was informed that the current tenant would not be leaving and …

Burcu · 17 October 2025

★★★★★ 5/5

Trustpilot

Very happy to recommend Nikki at…

Very happy to recommend Nikki at Bridges Farnborough, special mention to Tadgh who made the introduction which led to the sale. Nikki kept in close contact with us which is so important, professional and reassuring as we always knew what was happening and when. Six years after first trying to move, three agents and third time lucky we have quickly and successfully exchanged contracts and are working hard to pack ready for completion in early August. We worked in partnership with Nikki and the team to make it happen this time.

DD · 4 August 2023

★★★★★ 1/5

Trustpilot

Money grabbing b*stards

Without doubt, the WORST estate agents in Aldershot. Even if you have half a brain you will avoid them like the plague. They absolutely do not care about their clients, and care only about screwing as much money as possible out of people.

Carl · 10 July 2026

★★★★★ 1/5

Trustpilot

THE WORST ESTATE AGENTS IN MY OPINION

I've bought and sold a number of houses and I have found Bridges to be the worst estate agents. I won’t use them again. I have tried to work with them regarding my concerns but there was no improvement, despite chasing them and eventually making a complaint (which they closed without addressing any concerns). They've had plenty of opportunities to resolve this but they haven't so here I am writing a review to warn others! My contact was the branch manager in Farnborough ("T"). At the start he seemed enthusiastic, professional, helpful and it was my understanding that we were on the same page. I made it clear that I wanted to sell my house but I'd acknowledged various difficulties in the housing market and for this reason I asked if he felt there as anything I could do help sell my property. I was told "you've done it all". I asked him and his team to let me know if there was anything I could do to change the property once they start doing viewings and receive feedback. This all changed after I signed up. All communication from him stopped - in fact during our contract term nobody contacted me to discuss my property. Other agents would call me to check in. Two properties came for sale on my road with other agents and sold. Viewings would go ahead on my property and I wouldn't hear anything. After a few days I would follow up asking for feedback and it would go to voicemail so I'd have to wait for them to call me (to book further viewings). I would frequently be told; i) we haven't been able to contact the people ii) I didn't do the viewings but I'll ask the person who did to call you (they rarely did). There were times where they had feedback recorded on their system but nobody had bothered to tell me. Each time I explained that it's useful for me to have feedback because there maybe things I can do to get sold. I had this same conversation with at least 5 people but got the impression they didn't want to know. I would increasing receive calls from "L" in their central team to book viewings and I would also ask her for feedback but this would be referred back to the Farnborough office. I called my contact "T "and for a very brief period I received some feedback on viewings before this stopped again. It got to the point where I told them there's no point doing viewings if I never hear anything back. Things still didn't improve and it seemed I was getting very little from Bridges. I asked for feedback on a specific viewing and when our contract was due to end. I was told they didn't have this information so they'd ask T to call me. Of course he didn't, he was working that day but asked someone else to call me. I was told there is a system note that "TQ" had already called me with feedback which I had stated was incorrect. After the call I checked my phone records, text messages, voicemails and emails which confirmed the fact that they had not contacted me. So either they have lied about calling me or they've dialled an incorrect number and spoken to someone else about my property. I was told our contract had ended and he followed up by emailing me asking me to reply providing notice to end our contract! On the call he said they may have contacted my partner - this is also incorrect (and impossible) as I'm the sole seller, they do not have my partners contact details and my partner has had no involvement in the sale of my property. I replied providing notice to end our contract. I copied in T and the other person I had been dealing with, stating my concerns, as detailed above. Another agent who had sold a nearby property contacted me and was surprised my property hadn't sold. I mentioned I had found Bridges to be useless and he said he hears this a lot and he's actually taken on another property from them as the vendor has experienced similar issues to me. It was refreshing to deal with an agent who can be bothered to show interest in my property. I hadn't received a response to my email to Bridges so I followed up asking them to take my property off the market and how I get the key returned. I'd had enough. A few days went by I still hadn't heard anything so I followed up. I had previously used Bridges in 2017 to sell my previous property. I struggled to get a reply from my contact and after my property went under offer I tried to view properties they had advertised but they never came back to me so I never got to view them! I thought things would be better this time with the new contact but I was very wrong - things are far worse. Eventually the head of sales called and said he'd looked into my concerns. I stated I would never use Bridges again and remained unhappy but he had nothing to say so the call ended. I received a reply stating they had closed my complaint. To be clear it’s not resolved and this guy hasn’t listened to me as in the reply letter summarising our call he missed off various key points that we discussed. AVOID!

Leo · 22 July 2023

★★★★★ 5/5

Google

I can’t recommend Dale and his team enough. Not only were they able to sell my property promptly but they also advised me on my next move even when the property I eventually purchased wasn’t in their portfolio. When viewing properties in the area I can also say that the agents from Bridges always gave the best information and were selling without going over the top and made what could be a stressful experience an enjoyable one. Both selling and viewing experiences have been exceptional 👍

Sam · 18 July 2023

★★★★★ 5/5

Trustpilot

Great experience

Bridges have been excellent at pushing my sale across the line. There were many issues in the way but all dealt with calmly and expertly. A big thank you to Hayley Levy who with skill, grace and humour kept everything going.

Nicklas · 23 May 2025

★★★★★ 5/5

Google

First time renting and Lauren has been so personable and professional, helping me out in every aspect and going above and beyond. When I went into their office had a lovely warm friendly welcome from Dean and again Lauren helped me out and nothing was too much for this team. Highly recommend!! Thanks guys :)

Rebecca · 18 November 2024

★★★★★ 5/5

Google

Rob Stochetti from Bridges recently dealt with the sale of my flat in Fleet. Throughout the process Rob was extremely helpful in liaising with my buyers and their solicitors. Rob was always available to speak to me and very prompt when replying to emails. Rob made quite a lengthy process less stressful, as kept me informed of how the sale was progressing. I would definitely recommend both Rob and Bridges to anyone considering selling their property.

Simone · 16 October 2023

★★★★★ 5/5

Google

I cant thank Dale, Grace and Amy (as well as the rest of the team) enough for their amazing support, guidance and professionalism throughout the process of selling my house. What made them stand out is that they listened to me and always kept me in the loop. They would even reply to my emails late at night and very early in the mornings. They always were there for me and had my back. My goodness they work hard. They promoted my house so brilliantly that it sold before the Open weekend! Thank you so much. Highly recommended!!

Jackie · 13 June 2023

★★★★★ 5/5

Google

House selling is always a daunting process, my father chose Bridges initially due to their convenient location and how very glad we were that he did. Dale was approachable, helpful and always welcoming to speak with. He helped my Dad throughout the process and never lost focus that this was a man who was selling his home of 40 years so the emotions were running high. The care, compassion and patience shown by Dale, Amy and everyone involved is something we're very grateful for. The whole team drove this process forwards with professional momentum with both the sale and then purchase of his new home. Thank you Dale, Amy, Robert and the whole team, you were an absolute joy to walk this process with.

Susi · 13 June 2023

★★★★★ 5/5

Google

Bridges were brilliant at selling our much loved family house. They were professional and straightforward throughout, and worked really hard on our behalf. Dale Ballard had an in-depth knowledge of the local market, and the factors influencing potential buyers for our type of property. He gave us a realistic estimate of what price we might be able to achieve, taking into account the current financial climate. He suggested a sensible asking price and set out a good marketing plan. Even before the house went onto the market, Bridges had several well-qualified purchasers who were interested. They guided us through the process of receiving offers and did a good job of identifying those who would be in the strongest position to exchange. Dale was incredibly hard working on our behalf, and a calm and realistic negotiator. He had a thorough grasp of the practical and legal details of the conveyancing process, and about how long it was likely to take. We really appreciated his tact and patience during what is always a stressful transaction for both sellers & buyers, not to mention agents. If only all agents could achieve this standard of service.

Ms · 13 June 2023

★★★★★ 5/5

Google

Our experience with Bridges has been extremely positive and we will look back at buying our first house with fond memories. Rob has been brilliant throughout the whole process. He was friendly, honest and trustworthy when it came to putting in an offer and was not pushy or rude at any point which we appreciated. He helped us to move things along towards the end when we needed things to progress. It was never too much trouble for him and the team to come back and view the property as many times as we wanted and needed to. We would highly recommend this estate agents again. Thank you.

Craig · 13 June 2023

★★★★★ 5/5

Google

It's been a pleasure to deal with Bridges throughout the process of buying my property. Rob in particular was great at communicating with me all the way through and keep me updated. He was really supportive and helpful when there were some issues with my solicitor too. Highly recommend Rob and the rest of the Bridges team.

E · 25 September 2024

★★★★★ 5/5

Google

Sam has been extremely helpful throughout the letting process, All her colleagues involved also excellent communication and attentive,

Anabela · 17 December 2025

★★★★★ 1/5

Trustpilot

ABSOLUTELY DISGUSTING BEHAVIOUR

ABSOLUTELY DISGUSTING BEHAVIOUR , THEY ARE SHYSTERS AND WILL DO ANYTHING FOR MONEY. THEY TOLD MY SURVEYOR WHO TOLD MY UNDERWRITER THAT THE BUYER WAS NO LONGER SELLING TO ME WHICH WAS AN ABSOLUTE LIE,

Tracee · 11 August 2026

★★★★★ 5/5

Trustpilot

I can't recommend Bridges highly enough

I can't recommend Bridges highly enough. They made a very difficult situation of selling a loved ones house, so much easier. They were responsive, quick to action and in constant communication (but not too much). From the initial discussions with Alfie Borszcz right through to the viewings, offers and legals with Katherine Ellis, they have been truly brilliant. I was dreading this process but Alfie and in particular Kathy made it so smooth.I can't actually believe we are at the end of the journey with the house sold and completed in 3 months. Thank you so much.

Sian · 31 March 2023

★★★★★ 5/5

Trustpilot

10/10 Recommend

Bridges Estate Agents Lettings have made my property search journey stress free, I was very impressed with the level of service from the whole team. From starting with an awful experience with other local agents, Bridges soon turned my experience into a positive one. Due to having quite a wide search area, Sean and the Aldershot team, Mitch and the Camberley team and Dean and the Farnborough team listened to our needs and were very quick and knowledgeable to tell us of any new instructions coming to the market. This was so helpful as we did have a deadline to met.A special thank you to Callum, who helped us find a property that suited all our needs and as you can imagine we had many questions, but Callum was always very efficient in answering them. Also a massive thank you to Hannah Kirby and Claire Ing who took over after my offer was accepted, I honestly could not have done it without them. They were fantastic and went above and beyond for us. We are now 2 weeks into moving into our new home and we couldn't be happier. Property management have been a great support with our onward journey.Overall a super service from start to finish and would highly recommend to anyone that's looking to rent or buy.

Olivia · 30 March 2023

★★★★★ 5/5

Trustpilot

Proactive approach

Although, found a new home through another estate agent Bridges was proactive to find me one. Particularly big shout out to the Ash branch (Alice). Fast response and knowledgeable about the area and processes involved.

Art · 6 August 2026

★★★★★ 5/5

Trustpilot

5 stars for Bridges Estate Agent Basingstoke

I would like to give my special Thank to my agent , John Duffy for being so patience and helpful and squeezing time for me to view the property, even though the appointments to view the property was fully booked. Even now, he has been actively, helping and making sure the deal is processed smoothly. Words are not enough to say, for how thankful I am to you John. Thank you so so much for your hard work.Bridges Estate Agents (Basingstoke) staff has been very helpful, kind and proactive since Day 1, I spoke with them, when I told them I am looking for a house to buy.I would also like to thank Gerard Egan (Ged) who showed me the property with patience and arranging the time to view the property again, in such short notice. Thank you so much for being very efficient and understanding my situation. I will always remember your good sense of humour. Thank you ever so much for being so humble andapproachable and always providing good news whenever I speak with you.Last but not the least, I would like to Thank Alexandra Weston ( Alex), without whom all of the process wouldn't have, ever been possible. If it was not for Alex, I would never had come across this property. The first person I spoke in Bridges estate agent was her. Like they say " First impression is the last impression", she really made sure the clients are happy with the service provided by Bridges.Overall, John, Ged and Alex has been really helpful, kind and approachable. I would like to take this platform to thank my 3 musketeers and also all the staffs involved in it so far. I would recommend Bridges estate agent to everyone. They are the next rising estate agent of South West England.

43 · 4 March 2023

★★★★★ 5/5

Trustpilot

Big shout out to bridges in Aldershot

Big shout out to bridges in Aldershot. Laura and Maia always go the extra mile and have made the whole experience of selling and buying smooth and stress free. Highly recommend

Roshan · 20 August 2026

★★★★★ 5/5

Google

We are about to complete on a house purchased through Rob Stocchetti at Bridges Fleet. From our perspective as buyers Rob has been excellent throughout, from our initial property viewing, through offer negotiation and then sales progression. He is proactive and shows initiative, and though we weren't his clients, we valued the key role he played working with the other estate agents and solicitors in the chain to keep things moving. Thanks Rob!

Carly · 13 June 2023