Trusted Agent profile · Fleet
★★★★★
528 reviews across 2 platforms
4 - 6 Reading Road South, Fleet, GU52 7QL
Part of BRIDGES PROPERTIES - Whitburn, see every office.
Bridges's office in Fleet, at 4 - 6 Reading Road South, is rated 4.6 out of 5 across 528 reviews on two platforms, including 309 Google reviews rated 4.9.
Every review we hold for the Fleet office, from every platform, shown as written. First names only.
5/5
TrustpilotI cannot rate Hayley enough
I cannot rate Hayley enough, she’s been an absolute godsend throughout the whole experience. Always happy and helpful, nothing was too much trouble, always dealt with any worries immediately. She’s an all round lovely lady. We have used bridges before and would definitely use them again
5/5
GoogleMoving is arguably at the top of the most stressful things in life… However Rob and dale have steered this ship to absolute success. A few high winds and waves of adversity.. however just over three months from offer acceptance to exchange, that is smooth sailing if you ask me! This bridges crowd are not a ship. They are a Magnificent Yacht with all the bells and whistles. Thanks for all your hard work and pleasure to deal with. I wish you all at Bridges Fleet every success with your Voyages to come! From Sean and Hannah
5/5
GoogleWe have recently sold our house and bought another through Bridges Fleet and cannot thank them enough. The process hasn’t been the easiest, having lost buyers & then difficulties with our buyers solicitors however Bridges have been fantastic. Rob in particular has gone above and beyond, keeping us updated even when it may have not been news we wanted to hear, to ensure we were fully aware of everything that was going on. When Rob was on leave for a couple of weeks Olly was equally as brilliant and responsive to all our questions. They have been constant in putting pressure on the buyers solicitors to move things forward when they were delaying it & we couldn’t have asked for anything more. Due to some of the difficulties we may not have always been the easiest clients, slightly stressed & with incessant questions, but they’ve never made us feel anything other than valued. I’m not sure we’re keen to move again anytime soon, but if we did we wouldn’t go anywhere else! They have made a stressful process as smooth as they possibly could & we’re so glad to have had them on our side. Thank you so much to all the Bridges team at Fleet, but especially Rob & Olly.
5/5
GooglePurchased a property that required a deed of variation, Olly was the only other person involved in the lengthy legal process that cared as much as me, chased it regularly gave me regular updates and was just a nice guy to deal with throughout. Loving my new home and very grateful to Olly for all of his work on this.
5/5
TrustpilotExcellent service
We have recently sold our house and bought another through Bridges Fleet and cannot thank them enough. The process hasn’t been the easiest, having lost buyers & then difficulties with our buyers solicitors however Bridges have been fantastic. Rob in particular has gone above and beyond, keeping us updated even when it may have not been news we wanted to hear, to ensure we were fully aware of everything that was going on. When Rob was on leave for a couple of weeks Olly was equally as brilliant and responsive to all our questions. They have been constant in putting pressure on the buyers solicitors to move things forward when they were delaying it & we couldn’t have asked for anything more. Due to some of the difficulties we may not have always been the easiest clients, slightly stressed & with incessant questions, but they’ve never made us feel anything other than valued. I’m not sure we’re keen to move again anytime soon, but if we did we wouldn’t go anywhere else! They have made a stressful process as smooth as they possibly could & we’re so glad to have had them on our side. Thank you so much to all the Bridges team at Fleet, but especially Rob & Olly.
5/5
GoogleLooking to downsize we entered the housing market in 2023 after a long absence but left again quite quickly and very disappointed. We tried again after a year and this time visited Bridges Fleet. Olly Manning looked after us and we discussed the sale of our property and the purchase of a suitable bungalow. Impressed with Olly's friendly professionalism and knowledge of the market situation we were delighted to find a suitable bungalow to buy and sold ours within 3 weeks, a pleasing change from our earlier attempts Whilst the administrative burden of buying and selling has grow very significantly since our previous purchases , everything went quite smoothly. Olly and the Bridges team kept us informed and were very responsive to all our questions and issues. It's thanks to the Bridges team that the whole process was relatively simple and we would recommend them 100%
5/5
GoogleYou really only need to know one thing about Bridges in Fleet, they WILL sell your property ! From Olly's accurate and realistic valuation you could see that you were dealing with professionals. No blether, no kite flying over the market value, just common sense. Olly and Luke are very proactive and keep you informed throughout the process; always available to take your calls or answer emails unlike some other agents who are all too conveniently "out of the office". They work hard on your behalf and are diligent and unfailingly polite. Walk along any road in Fleet and the Bridges signs are the sold signs ! Cannot praise them enough.
5/5
GoogleI cannot express how fantastic Bridges have been in co-ordinating the sale of my flat. Their service has been nothing short of exceptional since the moment I booked in an initial query. They have perfected all the small details, including confirming to me exactly who would be arriving at my property to discuss the listing, which may seem a minor practice but it set a respectful and considerate tone. I would like to call out Rob Stocchetti who is an absolute credit to the company. He has been communicative and incredibly proactive throughout this process. Not only did Bridges manage to sell my flat within 9 days of it being listed, but I had their full support whilst dealing with the conveyancing process. Rob went above and beyond what could be expected of his responsibilities and somehow always made feel like a priority. Additionally, I would like to mention Olly Manning who also looked after the transaction and who similarly displayed excellent service. I never felt like anything was too much for Bridges and they made the whole transaction feel personal whilst also professional. I can sincerely say that Bridges will be my first choice when I come to sell my new property. Thank you all for your efforts and the time you spent in ensuring this transaction was a success - you are very much appreciated!
5/5
TrustpilotThanks to Ben for his prompt response…
Thanks to Ben for his prompt response and his initiative to include a second home to our search. He seemed to have covered all the bases and was familiar with both properties that we saw. We were impressed with the up to date information that he provided for both park homes. Helpful, energetic and friendly, he is a great asset to your company.
5/5
TrustpilotVery happy to recommend Nikki at…
Very happy to recommend Nikki at Bridges Farnborough, special mention to Tadgh who made the introduction which led to the sale. Nikki kept in close contact with us which is so important, professional and reassuring as we always knew what was happening and when. Six years after first trying to move, three agents and third time lucky we have quickly and successfully exchanged contracts and are working hard to pack ready for completion in early August. We worked in partnership with Nikki and the team to make it happen this time.
1/5
TrustpilotTHE WORST ESTATE AGENTS IN MY OPINION
I've bought and sold a number of houses and I have found Bridges to be the worst estate agents. I won’t use them again. I have tried to work with them regarding my concerns but there was no improvement, despite chasing them and eventually making a complaint (which they closed without addressing any concerns). They've had plenty of opportunities to resolve this but they haven't so here I am writing a review to warn others! My contact was the branch manager in Farnborough ("T"). At the start he seemed enthusiastic, professional, helpful and it was my understanding that we were on the same page. I made it clear that I wanted to sell my house but I'd acknowledged various difficulties in the housing market and for this reason I asked if he felt there as anything I could do help sell my property. I was told "you've done it all". I asked him and his team to let me know if there was anything I could do to change the property once they start doing viewings and receive feedback. This all changed after I signed up. All communication from him stopped - in fact during our contract term nobody contacted me to discuss my property. Other agents would call me to check in. Two properties came for sale on my road with other agents and sold. Viewings would go ahead on my property and I wouldn't hear anything. After a few days I would follow up asking for feedback and it would go to voicemail so I'd have to wait for them to call me (to book further viewings). I would frequently be told; i) we haven't been able to contact the people ii) I didn't do the viewings but I'll ask the person who did to call you (they rarely did). There were times where they had feedback recorded on their system but nobody had bothered to tell me. Each time I explained that it's useful for me to have feedback because there maybe things I can do to get sold. I had this same conversation with at least 5 people but got the impression they didn't want to know. I would increasing receive calls from "L" in their central team to book viewings and I would also ask her for feedback but this would be referred back to the Farnborough office. I called my contact "T "and for a very brief period I received some feedback on viewings before this stopped again. It got to the point where I told them there's no point doing viewings if I never hear anything back. Things still didn't improve and it seemed I was getting very little from Bridges. I asked for feedback on a specific viewing and when our contract was due to end. I was told they didn't have this information so they'd ask T to call me. Of course he didn't, he was working that day but asked someone else to call me. I was told there is a system note that "TQ" had already called me with feedback which I had stated was incorrect. After the call I checked my phone records, text messages, voicemails and emails which confirmed the fact that they had not contacted me. So either they have lied about calling me or they've dialled an incorrect number and spoken to someone else about my property. I was told our contract had ended and he followed up by emailing me asking me to reply providing notice to end our contract! On the call he said they may have contacted my partner - this is also incorrect (and impossible) as I'm the sole seller, they do not have my partners contact details and my partner has had no involvement in the sale of my property. I replied providing notice to end our contract. I copied in T and the other person I had been dealing with, stating my concerns, as detailed above. Another agent who had sold a nearby property contacted me and was surprised my property hadn't sold. I mentioned I had found Bridges to be useless and he said he hears this a lot and he's actually taken on another property from them as the vendor has experienced similar issues to me. It was refreshing to deal with an agent who can be bothered to show interest in my property. I hadn't received a response to my email to Bridges so I followed up asking them to take my property off the market and how I get the key returned. I'd had enough. A few days went by I still hadn't heard anything so I followed up. I had previously used Bridges in 2017 to sell my previous property. I struggled to get a reply from my contact and after my property went under offer I tried to view properties they had advertised but they never came back to me so I never got to view them! I thought things would be better this time with the new contact but I was very wrong - things are far worse. Eventually the head of sales called and said he'd looked into my concerns. I stated I would never use Bridges again and remained unhappy but he had nothing to say so the call ended. I received a reply stating they had closed my complaint. To be clear it’s not resolved and this guy hasn’t listened to me as in the reply letter summarising our call he missed off various key points that we discussed. AVOID!
5/5
GoogleI can’t recommend Dale and his team enough. Not only were they able to sell my property promptly but they also advised me on my next move even when the property I eventually purchased wasn’t in their portfolio. When viewing properties in the area I can also say that the agents from Bridges always gave the best information and were selling without going over the top and made what could be a stressful experience an enjoyable one. Both selling and viewing experiences have been exceptional 👍
1/5
TrustpilotMoney grabbing b*stards
Without doubt, the WORST estate agents in Aldershot. Even if you have half a brain you will avoid them like the plague. They absolutely do not care about their clients, and care only about screwing as much money as possible out of people.
5/5
GoogleJakub was fantastic in helping my girlfriend and I find a new property to rent. Attentive, responsive, and a pleasure to deal with. Thank you Jakub and Bridges!
5/5
TrustpilotGreat experience
Bridges have been excellent at pushing my sale across the line. There were many issues in the way but all dealt with calmly and expertly. A big thank you to Hayley Levy who with skill, grace and humour kept everything going.
5/5
GoogleFirst time renting and Lauren has been so personable and professional, helping me out in every aspect and going above and beyond. When I went into their office had a lovely warm friendly welcome from Dean and again Lauren helped me out and nothing was too much for this team. Highly recommend!! Thanks guys :)
5/5
GoogleRob Stochetti from Bridges recently dealt with the sale of my flat in Fleet. Throughout the process Rob was extremely helpful in liaising with my buyers and their solicitors. Rob was always available to speak to me and very prompt when replying to emails. Rob made quite a lengthy process less stressful, as kept me informed of how the sale was progressing. I would definitely recommend both Rob and Bridges to anyone considering selling their property.
5/5
GoogleI dealt with Luke on my purchase and he was Absolutely fantastic from Start to finish. Always quick to respond and give frequent updates. Would highly recommend
5/5
GoogleI cant thank Dale, Grace and Amy (as well as the rest of the team) enough for their amazing support, guidance and professionalism throughout the process of selling my house. What made them stand out is that they listened to me and always kept me in the loop. They would even reply to my emails late at night and very early in the mornings. They always were there for me and had my back. My goodness they work hard. They promoted my house so brilliantly that it sold before the Open weekend! Thank you so much. Highly recommended!!
5/5
GoogleHouse selling is always a daunting process, my father chose Bridges initially due to their convenient location and how very glad we were that he did. Dale was approachable, helpful and always welcoming to speak with. He helped my Dad throughout the process and never lost focus that this was a man who was selling his home of 40 years so the emotions were running high. The care, compassion and patience shown by Dale, Amy and everyone involved is something we're very grateful for. The whole team drove this process forwards with professional momentum with both the sale and then purchase of his new home. Thank you Dale, Amy, Robert and the whole team, you were an absolute joy to walk this process with.
5/5
GoogleBridges were brilliant at selling our much loved family house. They were professional and straightforward throughout, and worked really hard on our behalf. Dale Ballard had an in-depth knowledge of the local market, and the factors influencing potential buyers for our type of property. He gave us a realistic estimate of what price we might be able to achieve, taking into account the current financial climate. He suggested a sensible asking price and set out a good marketing plan. Even before the house went onto the market, Bridges had several well-qualified purchasers who were interested. They guided us through the process of receiving offers and did a good job of identifying those who would be in the strongest position to exchange. Dale was incredibly hard working on our behalf, and a calm and realistic negotiator. He had a thorough grasp of the practical and legal details of the conveyancing process, and about how long it was likely to take. We really appreciated his tact and patience during what is always a stressful transaction for both sellers & buyers, not to mention agents. If only all agents could achieve this standard of service.
5/5
GoogleOur experience with Bridges has been extremely positive and we will look back at buying our first house with fond memories. Rob has been brilliant throughout the whole process. He was friendly, honest and trustworthy when it came to putting in an offer and was not pushy or rude at any point which we appreciated. He helped us to move things along towards the end when we needed things to progress. It was never too much trouble for him and the team to come back and view the property as many times as we wanted and needed to. We would highly recommend this estate agents again. Thank you.
5/5
GoogleIt's been a pleasure to deal with Bridges throughout the process of buying my property. Rob in particular was great at communicating with me all the way through and keep me updated. He was really supportive and helpful when there were some issues with my solicitor too. Highly recommend Rob and the rest of the Bridges team.
5/5
GoogleSam has been extremely helpful throughout the letting process, All her colleagues involved also excellent communication and attentive,
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