Every review we hold for the Five Lane Ends office, from every platform, shown as written. First names only.
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5/5
GoogleProfessional, friendly and kept me updated throughout the whole process! Thank you so much
Katie Β· 2 April 2026
Agent replied Β· 2 June 2026
I'm thrilled to hear that you had a positive experience with us! We always strive to provide excellent service and keep our customers informed every step of the way. Thank you for your kind words, and we look forward to assisting you again in the future.
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5/5
GoogleWe decided to move at the beginning of January and engaged Alex and the Royal Wootton Bassett team as we'd heard great things. We found the experience an extremely positive one. Alex completed the take on, Molly completed most of the β¦
Sion Β· 2 July 2025
Agent replied Β· 2 June 2026
Thank you so much for sharing your positive experience with the Royal Wootton Bassett team! We're thrilled to hear that Alex, Molly, Daisy, and Laura were able to make your moving process a smooth and positive one. Your kind words are greatly appreciated, and we hope you're settling into your new home comfortably.
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5/5
GoogleI have recently completed on my house all team members were happy to help and very professional.
Chloe Β· 14 February 2026
Agent replied Β· 14 April 2026
Thank you Chloe that is lovely of you to post this kind review and we appreciate you using us to sell.
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5/5
GoogleThe whole team have been incredible on my sale and purchase from start to finish especially Jo, she helped me in every way possible and would definitely recommend.
Mary Β· 2 November 2025
Agent replied Β· 2 June 2026
Thank you for your lovely review! We're so glad to hear that Jo was able to assist you throughout the process. We appreciate your recommendation and are thrilled that we could help with your sale and purchase. If you ever need assistance in the future, don't hesitate to reach out.
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5/5
GoogleI have recently sold my property through Robert Watts Highfield Road Office. From the initial valuation with James right through to completion I was kept updated by Nicola, Carly and the team. Fabulous I highly recommend.
Nige Β· 17 May 2023
Agent replied Β· 23 June 2023
We really appreciate you posting this great review Nige and weβre so pleased James, Nicola and Carly made a difference.
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5/5
GoogleExcellent service provided: Friendly, responsive and efficient. Special thanks to Clare for helping me purchase my first home! Highly recommend.
Ambreen Β· 8 May 2024
Agent replied Β· 26 August 2024
Thank you Ambreen were so pleased Clare was there to help you buying your first house which can be stressful. Good luck and enjoy it.
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5/5
GoogleAbsolute cracking service from Jo Costin and the whole team while helping me with my recent flat purchase π β¦
John Β· 2 January 2026
Agent replied Β· 2 June 2026
I'm thrilled to hear that Jo Costin and the team provided you with top-notch service during your flat purchase! Your kind words truly mean a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!
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5/5
GoogleService we received from Clare and the team at Watts, Highfield Road, was excellent and very diligent in pursuing our buyers for updates of where we were in the process to keep the move going forward despite difficulties through Covid 19. Would definitely recommend them to any seller or buyer.
Susan Β· 17 May 2021
Agent replied Β· 23 June 2023
Susan many thanks for the great review and weβre glad Clare and the team could help through these difficult times.
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5/5
GoogleGreat service received from a very helpful team
Neil Β· 31 March 2026
Agent replied Β· 14 April 2026
Thank you Neil thatβs great of you to post this and glad we could help.
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5/5
GoogleVery professional from first contact. Kept me updated as things progressed and advised regarding any issues that arose, but without putting any pressure in me.
Kept in contact with myself, the purchasers and the buyers conveyancer to ensure β¦
Mick Β· 2 June 2025
Agent replied Β· 2 June 2026
I'm so glad to hear that you were happy with the service provided! It's always our goal to keep things running smoothly and keep everyone informed every step of the way. If you ever need anything in the future, please don't hesitate to reach out.
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1/5
GoogleI viewed a property n my Sales Representative came late never apologise also never Assisted Me with any information about the property he opened the door went in the front room n stayed in there the entire time my Partner n I viewed the property.. It was by far the most horrible behaviour I've ever seen or heard of.. Robert Watts isn't for Me..
Oh n I videoed the entire experience so I have proof I'm thinking I should post it..
Roger Β· 17 May 2023
Agent replied Β· 23 June 2023
Mr Lightbourne we are sorry if you were not happy with the viewing and it was not our intention to cause any offence here. The viewer did say you offered a figure that was unacceptable for the house and we had higher offers on the table so we don't know whether this was the cause of any issues you had.
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5/5
GoogleClare made the whole experience of buying my house so easy and stress free. Thank you.
Michael Β· 8 May 2024
Agent replied Β· 30 October 2023
Thank you Michael weβll let Clare know you were so happy with her service. Enjoy your new home.
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5/5
GoogleRobert Watts Estate Agents, Highfield Road
The service was very swift and professional, would highly recommend them.
A special thanks to Nicola and Carly
Got the house I wanted ππ» β¦
NABEEL Β· 17 May 2023
Agent replied Β· 23 June 2023
Thank you Nabeel for posting this and weβll certainly let Nicola and Carly you were happy with our service.
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5/5
GoogleDealings with a sale through their Wootton Bassett office, and purchase through through their Wroughton office.. upmost professional service throughout the whole process. I had issues with my solicitor not keeping me informed, but RJ β¦
Julia Β· 2 June 2025
Agent replied Β· 2 June 2026
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our Wootton Bassett and Wroughton offices. Our team is dedicated to providing professional and stress-free service, and we are β¦ More
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5/5
GoogleGreat service from Robert watts in idle. All the staff were excellent from start to finish in the sale of my properties. A very professional team. I would highly reccomend to anyone. Thank you again.
Ashar Β· 8 May 2025
Agent replied Β· 27 December 2024
Thank you Ashar and itβs so nice to get such excellent feedback for the whole team. Thank you for using us the sell.
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5/5
GoogleProfessional, fast , good value, pro active, caring , hard working, just looked back there must have been at least 10 people working on the sale of a previously tenanted semi at different times .
Paul Β· 8 May 2025
Agent replied Β· 8 May 2026
Thank you Paul and we aim to impress so we are delighted the team was always there for you at all times.
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5/5
GoogleRecently purchased my first home via Robert Watts and was incredibly happy with the service I received as a buyer. Carly Greaves was a pleasure to deal with and always kept me apprised and responded to all my queries and concerns immediately.
Mehreen Β· 17 May 2021
Agent replied Β· 23 June 2023
Thanks Mehreen itβs always great to get a review from a buyer aswell and weβll let Carly know
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5/5
GoogleExcellent company to deal with. They arranged many viewings and sold the property within a week. Excellent communication, go above and beyond. They take care of everything. I do not live near the property I sold and they looked after the property and did the meter readings prior to completion. Thank you so much to all the team.
SHONA Β· 8 May 2024
Agent replied Β· 26 August 2024
Thank you Shona this is a great review and weβre so pleased the Highfield team were on hand every step of the way to help you sell.
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5/5
GooglePurchased a home through Robert Watts and the service has been brilliant, kept updated throughout, easy process and no complications, just want to say a big thank you to Nicola who looked after us. Anyone wanting to use Robert Watts should do so with peace of mind.
Najia Β· 22 May 2019
Agent replied Β· 23 June 2023
Najia, many thanks for your great review and we're glad Nicola and the team did a good job.
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5/5
GoogleReally helpful all the way. Especially Clare ππ β¦
Taslim Β· 8 May 2024
Agent replied Β· 26 August 2024
Thank you Taslim
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5/5
GoogleI bought my house through Robert Watts, Clare couldnβt have been more helpful through the process. She was responsive and was in constant communication with updates and really helped with chasing solicitors
India Β· 8 May 2025
Agent replied Β· 8 May 2026
We really appreciate you posting this India and it is really nice to get feedback from a buyers perspective. Weβre delighted Clare was there to help and her experience shone through. Enjoy your new home.
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5/5
GoogleThank you Gill for the great service we received finding a house to rent. Your time and patience was exceptional and you were so lovely and helpful in what was such a stressful time for us. Your advice and professionalism was exemplary - thank you again!!
Alison Β· 22 May 2019
Agent replied Β· 23 June 2023
Thank you very much for your kind review. Its always nice to get positive feedback from tenants as well as landlords.
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5/5
GoogleExcellent service from Clare who made very quick contact with us when a property which had been 'sold subject to contract' came back to market. Very efficient & pleasant service.
Stuart Β· 8 May 2025
Agent replied Β· 26 August 2024
Thank you Stuart we're so pleased Clare could make things easy and efficient for you in trying circumstances.
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5/5
GoogleAbsolutely brilliant from beginning to end all staff helpful and polite but especially Clare who went above and beyond really appreciate all her hard work which kept me informed all the way would highly recommend them.
Joanne Β· 17 May 2021
Agent replied Β· 23 June 2023
Thank you Joanne for posting this. Glad we could help and weβll let Clare know.
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