Trusted Agent profile Β· Five Lane Ends

Verified

Robert Watts Five Lane Ends reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

187 reviews across 1 platform

21 Highfield Road, Five Lane Ends, BD2 2AU

Robert Watts's office in Five Lane Ends, at 21 Highfield Road, is rated 4.5 out of 5 across 187 reviews on 1 platform, including 187 Google reviews rated 4.5.

Google logo

4.5 / 5

187

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Five Lane Ends office, from every platform, shown as written. First names only.

5/5

Google

Professional, friendly and kept me updated throughout the whole process! Thank you so much

Katie Β· 2 April 2026

Agent replied Β· 2 June 2026

I'm thrilled to hear that you had a positive experience with us! We always strive to provide excellent service and keep our customers informed every step of the way. Thank you for your kind words, and we look forward to assisting you again in the future.

5/5

Google

We decided to move at the beginning of January and engaged Alex and the Royal Wootton Bassett team as we'd heard great things. We found the experience an extremely positive one. Alex completed the take on, Molly completed most of the …

Sion Β· 2 July 2025

Agent replied Β· 2 June 2026

Thank you so much for sharing your positive experience with the Royal Wootton Bassett team! We're thrilled to hear that Alex, Molly, Daisy, and Laura were able to make your moving process a smooth and positive one. Your kind words are greatly appreciated, and we hope you're settling into your new home comfortably.

5/5

Google

I have recently completed on my house all team members were happy to help and very professional.

Chloe Β· 14 February 2026

Agent replied Β· 14 April 2026

Thank you Chloe that is lovely of you to post this kind review and we appreciate you using us to sell.

5/5

Google

The whole team have been incredible on my sale and purchase from start to finish especially Jo, she helped me in every way possible and would definitely recommend.

Mary Β· 2 November 2025

Agent replied Β· 2 June 2026

Thank you for your lovely review! We're so glad to hear that Jo was able to assist you throughout the process. We appreciate your recommendation and are thrilled that we could help with your sale and purchase. If you ever need assistance in the future, don't hesitate to reach out.

5/5

Google

I have recently sold my property through Robert Watts Highfield Road Office. From the initial valuation with James right through to completion I was kept updated by Nicola, Carly and the team. Fabulous I highly recommend.

Nige Β· 17 May 2023

Agent replied Β· 23 June 2023

We really appreciate you posting this great review Nige and we’re so pleased James, Nicola and Carly made a difference.

5/5

Google

Excellent service provided: Friendly, responsive and efficient. Special thanks to Clare for helping me purchase my first home! Highly recommend.

Ambreen Β· 8 May 2024

Agent replied Β· 26 August 2024

Thank you Ambreen were so pleased Clare was there to help you buying your first house which can be stressful. Good luck and enjoy it.

5/5

Google

Absolute cracking service from Jo Costin and the whole team while helping me with my recent flat purchase πŸ‘ …

John Β· 2 January 2026

Agent replied Β· 2 June 2026

I'm thrilled to hear that Jo Costin and the team provided you with top-notch service during your flat purchase! Your kind words truly mean a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing us!

5/5

Google

Service we received from Clare and the team at Watts, Highfield Road, was excellent and very diligent in pursuing our buyers for updates of where we were in the process to keep the move going forward despite difficulties through Covid 19. Would definitely recommend them to any seller or buyer.

Susan Β· 17 May 2021

Agent replied Β· 23 June 2023

Susan many thanks for the great review and we’re glad Clare and the team could help through these difficult times.

5/5

Google

Great service received from a very helpful team

Neil Β· 31 March 2026

Agent replied Β· 14 April 2026

Thank you Neil that’s great of you to post this and glad we could help.

5/5

Google

Very professional from first contact. Kept me updated as things progressed and advised regarding any issues that arose, but without putting any pressure in me. Kept in contact with myself, the purchasers and the buyers conveyancer to ensure …

Mick Β· 2 June 2025

Agent replied Β· 2 June 2026

I'm so glad to hear that you were happy with the service provided! It's always our goal to keep things running smoothly and keep everyone informed every step of the way. If you ever need anything in the future, please don't hesitate to reach out.

1/5

Google

I viewed a property n my Sales Representative came late never apologise also never Assisted Me with any information about the property he opened the door went in the front room n stayed in there the entire time my Partner n I viewed the property.. It was by far the most horrible behaviour I've ever seen or heard of.. Robert Watts isn't for Me.. Oh n I videoed the entire experience so I have proof I'm thinking I should post it..

Roger Β· 17 May 2023

Agent replied Β· 23 June 2023

Mr Lightbourne we are sorry if you were not happy with the viewing and it was not our intention to cause any offence here. The viewer did say you offered a figure that was unacceptable for the house and we had higher offers on the table so we don't know whether this was the cause of any issues you had.

5/5

Google

Clare made the whole experience of buying my house so easy and stress free. Thank you.

Michael Β· 8 May 2024

Agent replied Β· 30 October 2023

Thank you Michael we’ll let Clare know you were so happy with her service. Enjoy your new home.

5/5

Google

Robert Watts Estate Agents, Highfield Road The service was very swift and professional, would highly recommend them. A special thanks to Nicola and Carly Got the house I wanted πŸ‘πŸ» …

NABEEL Β· 17 May 2023

Agent replied Β· 23 June 2023

Thank you Nabeel for posting this and we’ll certainly let Nicola and Carly you were happy with our service.

5/5

Google

Dealings with a sale through their Wootton Bassett office, and purchase through through their Wroughton office.. upmost professional service throughout the whole process. I had issues with my solicitor not keeping me informed, but RJ …

Julia Β· 2 June 2025

Agent replied Β· 2 June 2026

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our Wootton Bassett and Wroughton offices. Our team is dedicated to providing professional and stress-free service, and we are … More

5/5

Google

Great service from Robert watts in idle. All the staff were excellent from start to finish in the sale of my properties. A very professional team. I would highly reccomend to anyone. Thank you again.

Ashar Β· 8 May 2025

Agent replied Β· 27 December 2024

Thank you Ashar and it’s so nice to get such excellent feedback for the whole team. Thank you for using us the sell.

5/5

Google

Professional, fast , good value, pro active, caring , hard working, just looked back there must have been at least 10 people working on the sale of a previously tenanted semi at different times .

Paul Β· 8 May 2025

Agent replied Β· 8 May 2026

Thank you Paul and we aim to impress so we are delighted the team was always there for you at all times.

5/5

Google

Recently purchased my first home via Robert Watts and was incredibly happy with the service I received as a buyer. Carly Greaves was a pleasure to deal with and always kept me apprised and responded to all my queries and concerns immediately.

Mehreen Β· 17 May 2021

Agent replied Β· 23 June 2023

Thanks Mehreen it’s always great to get a review from a buyer aswell and we’ll let Carly know

5/5

Google

Excellent company to deal with. They arranged many viewings and sold the property within a week. Excellent communication, go above and beyond. They take care of everything. I do not live near the property I sold and they looked after the property and did the meter readings prior to completion. Thank you so much to all the team.

SHONA Β· 8 May 2024

Agent replied Β· 26 August 2024

Thank you Shona this is a great review and we’re so pleased the Highfield team were on hand every step of the way to help you sell.

5/5

Google

Purchased a home through Robert Watts and the service has been brilliant, kept updated throughout, easy process and no complications, just want to say a big thank you to Nicola who looked after us. Anyone wanting to use Robert Watts should do so with peace of mind.

Najia Β· 22 May 2019

Agent replied Β· 23 June 2023

Najia, many thanks for your great review and we're glad Nicola and the team did a good job.

5/5

Google

Really helpful all the way. Especially Clare πŸ‘πŸ‘ …

Taslim Β· 8 May 2024

Agent replied Β· 26 August 2024

Thank you Taslim

5/5

Google

I bought my house through Robert Watts, Clare couldn’t have been more helpful through the process. She was responsive and was in constant communication with updates and really helped with chasing solicitors

India Β· 8 May 2025

Agent replied Β· 8 May 2026

We really appreciate you posting this India and it is really nice to get feedback from a buyers perspective. We’re delighted Clare was there to help and her experience shone through. Enjoy your new home.

5/5

Google

Thank you Gill for the great service we received finding a house to rent. Your time and patience was exceptional and you were so lovely and helpful in what was such a stressful time for us. Your advice and professionalism was exemplary - thank you again!!

Alison Β· 22 May 2019

Agent replied Β· 23 June 2023

Thank you very much for your kind review. Its always nice to get positive feedback from tenants as well as landlords.

5/5

Google

Excellent service from Clare who made very quick contact with us when a property which had been 'sold subject to contract' came back to market. Very efficient & pleasant service.

Stuart Β· 8 May 2025

Agent replied Β· 26 August 2024

Thank you Stuart we're so pleased Clare could make things easy and efficient for you in trying circumstances.

5/5

Google

Absolutely brilliant from beginning to end all staff helpful and polite but especially Clare who went above and beyond really appreciate all her hard work which kept me informed all the way would highly recommend them.

Joanne Β· 17 May 2021

Agent replied Β· 23 June 2023

Thank you Joanne for posting this. Glad we could help and we’ll let Clare know.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robert Watts's Google reviewsLeave Robert Watts a review

Questions about Robert Watts Five Lane Ends

How many reviews does Robert Watts Five Lane Ends have?

Robert Watts's Five Lane Ends office has 187 reviews across 1 platform: 187 on Google.

What is Robert Watts Five Lane Ends's rating?

Robert Watts Five Lane Ends is rated 4.5 out of 5 across all 187 reviews, and 4.5 out of 5 on Google from 187 reviews.

Where is Robert Watts's Five Lane Ends office?

Robert Watts Five Lane Ends, 21 Highfield Road, Five Lane Ends, BD2 2AU.

The Trusted Agent

Is this your office? Claim your page.