Every review we hold for the Five Lane Ends office, from every platform, shown as written. First names only.
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5/5
GoogleAlex Brown guided me through the purchase of my first home and made the process smooth and stress-free from start to finish. His professionalism, responsiveness, and genuine commitment went above and beyond my expectations. I will absolutely be using Alex as my main contact for any future property purchases.
Mon Β· 2 January 2026
Agent replied Β· 2 June 2026
I'm thrilled to hear about your positive experience with Alex! It's wonderful to know that he was able to make your first home purchase a smooth and stress-free process. We look forward to assisting you with any future property purchases with Alex by your side.
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5/5
GoogleVery happy with the professional and friendly service. Clare is very experienced and provided frequent updates re viewings, offers and progress of the sale.
Angela Β· 8 May 2025
Agent replied Β· 27 December 2024
Thanks Angela and we know Clare is one of our most experienced negotiators and weβre so pleased you were happy with her service.
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5/5
GoogleGreat experience with the estate agents from first meeting to completion. Kept us informed, always available to share their knowledge and experience and helped us navigate this difficult process well & we got a great result. Would recommend.
Ali Β· 24 March 2026
Agent replied Β· 14 April 2026
Thank you Ali thatβs most kind of you to post this. Weβre so pleased we could help throughout the whole process and this is when our 45 year plus experience is so important to us. Good luck going forward.
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5/5
GoogleVery friendly, supportive and professional throughout. Quick to respond to any queries and extremely helpful. This is our third time with this branch of Robert Watts. Would definitely recommend
Tracey Β· 28 May 2026
Agent replied Β· 29 May 2026
Thank you Tracey that is a lovely review. We really appreciate your repeat business and were delighted you were so happy with our service again.
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5/5
GoogleExcellent communication from start to finish.
Very professional team.
Friendly and helpful, nothing is too much trouble
Highly recommend.
Mandy Iluk
Mandy Β· 22 July 2026
Agent replied Β· 10 July 2026
Thank you Mandy - we love a short and sharp great review and glad we could help.
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5/5
GoogleMy family loves our new house great experience with Robert Watts highly recommend it to others looking to buy a house-as for us it was our first house and they made it very easy for us.π β¦
Renji Β· 14 March 2026
Agent replied Β· 14 April 2026
We love to hear feedback and updates from our buyers and sellers Renji so thank you. We're delighted you love your new home and were so happy with your dealings with us. Best wishes going foward.
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5/5
GoogleCarly at Roberts was so helpful with the purchase of my house. I would highly recommend Robert Watts Estate Agents.
Eve Β· 8 May 2025
Agent replied Β· 8 May 2026
Thank you so much Eve and we are delighted Carly was able to help and itβs always nice to get feedback from a buyer as well as a seller. Good luck in your new home.
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5/5
GoogleOur main contact at Robert Watts was Carly. We found her to be very helpful, always keeping us up to date with the progress of our sale and assisting with any questions or problems we had. Even in Carly's absence, her colleagues seemed to be aware of our status. We would recommend Robert Watts to anyone thinking about selling their property.
Stephen Β· 26 July 2025
Agent replied Β· 8 May 2026
Many thanks Stephen for posting this and we have had three recent reviews praising Carly so she's obviously on top of her game! We're so pleased Carly and the whole team were there to help you and its this experience that we think is crucial when helping people sell and move. Thank you for using us.
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5/5
GoogleHaving just used Robert Watts to sell our late motherβs house, we can only praise their extremely efficient and helpful service. Carly was continually in touch with updates and liaised successfully with the buyer on numerous occasions. The main reason we chose their services as opposed to an online company was to ensure that the sale was handled personally, with viewings when required, and in this respect they did not disappoint. There were plenty of prospective buyers who made appointments to view the property so that a sale was confirmed in a very short time. All in all we can highly recommend this estate agent!
Paul & John
Paul Β· 2 October 2019
Agent replied Β· 23 June 2023
Thanks Paul & John, really appreciate your detailed review and we'll pass your comments onto the team, especially Carly
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5/5
GoogleAmazing people specailly Carly Greaves at Highfield Sales Office. She went extra mile to help us with the purchase and did all she could in a very complicated situation.
Carly was very professional throughout and is definitely a great asset to Robert Watts team.
I will highly recommend these estate agents to any one who is looking for people who put extra to make it a success for you.
Thank you Robert Watts and thank you very much Carly Greaves.
Imran Β· 2 October 2018
Agent replied Β· 23 June 2023
Mr Khan
Many thanks for your kind review, it is very much appreciated. I will pass on your comments to the team at Highfield Road and in particular Carly.
James Watts
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5/5
GoogleStaff were always there to help. Very friendly service
Susan Β· 1 September 2026
Agent replied Β· 2 September 2026
Thank you Susan thatβs great to know.
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5/5
GoogleDaisy and Alex were proactive and secured me a buyer in no time despite a tough market. Both very helpful and knowledgeable, and nothing is ever too much to ask, went above and beyond for me whilst going through a very stressful move and I β¦
Tegan Β· 2 June 2025
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5/5
GoogleWhat a great, caring and understanding team when selling my mum's flat from start to finish they helped me understand all the paperwork and emails and didn't mind me going in asking them. Thank you so much. Helen Hicks
Peter Β· 2 January 2026
Agent replied Β· 2 June 2026
I am so glad to hear that you had a positive experience with our team when selling your mum's flat! We always strive to provide clear communication and support throughout the process. Thank you for choosing us to help with this important matter.
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5/5
GoogleThanks to Clare and her team for selling my property and dealing with all the admin as i'm not based locally. It was real peace of mind to know you were handling matters on the tenancy exit pre sale.
Sharan Β· 8 May 2024
Agent replied Β· 26 August 2024
Thank you Sharan for this great review and weβll be sure to let Clare and the team know you were so pleased with the service.
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5/5
GoogleClare did an amasing job. Patience of a Saint. Not an easy sale to deal with but seriously Clare thank you so much for everything. Amasing service from start to finish at what I think was a very reasonable cost.
Tracey Β· 28 November 2025
Agent replied Β· 28 December 2025
Thank you Tracey that is a great review. Weβre delighted Clare went above and beyond as no sale is without issues but glad we got there in the end. Thanks for using us and good look with your future plans.
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5/5
GoogleThank you Carly and Nicola, (Bradford branch) for helping me buy my first property. You made the experience so seamless and easy and stress free. Communication was 10/10 and both so supportive from start to finish.
Prudence Β· 8 May 2024
Agent replied Β· 2 October 2023
Thank you Prudence that is a super review and weβre so please Carly and Nicola weβre on hand to help. Enjoy your new home.
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1/5
GoogleWas informed by valuer that they didn't put a sold sign up until the money for the house is proven to be there ...that is why we went with them .Now we are into months and months of sold subject to contact and still no money ! .We are obviously very upset by this and are loosing vast amounts of money on the mortgage payments ext ext as just stuck in limbo as its supposedly sold many months ago and been refused our request to put it back on the market as sold ?
We just feel as though we were lied to and still all these months later we don't have the sale money! Just very upset about it all and wonder why they have effectively taken our house off the market refused to remarket when no money for the sale has been received after all this time ? We are tired of having to chase constantly with no sale of our property in sight at all and no viewers at all because its allegedly sold ?We agreed to sell through them as informed we never ever put sold on until the money is proven to be there now into month 8..yes you read this correct and the reply is well there can be unforseen circumstances. Realy ? . We thought the money was proven or not .Wish we had avoided this company as it will cost you thousands and now into Spring 24 when sold summer 23 ..the mental stress is horrendous.
A customer Β· 14 July 2024
Agent replied Β· 26 August 2024
Ruby, whilst we are disappointed with the delays as we know they are causing frustrations for all connected, unfortunately these are beyond our direct control. We have always and will continue to progress your sale in a timely and efficient manner and provide you with progress updates.
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5/5
GoogleVery good to deal with especially Clare good communication many thanks
Stephen Β· 8 May 2025
Agent replied Β· 26 August 2024
Thank you Stephen we really appreciate your kind review
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5/5
GoogleWe mostly dealt with Jo, sales manager and progessor. Jo was always available and really helpful during a very difficult and stressful time with the sale and the subsequent chain involved with our house. Huge thanks to Jo for your understanding and calming support.
Sally Β· 2 October 2025
Agent replied Β· 2 June 2026
I'm delighted to hear about your positive experience with Jo! We truly appreciate your feedback and are thrilled that Jo could provide such wonderful support during a challenging time. It was a pleasure to assist you, and we're here for you whenever you need us!
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5/5
GoogleRobert watts and the team on Highfield Road were very good throughout our purchase process kept us informed and updated very professional and would be happy to use them again in the future
Neil Β· 8 May 2024
Agent replied Β· 26 August 2024
Thank you Neil that is a truly great review from a buyers perspective and we're so pleased you were happy with Team Highfield.
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5/5
GoogleOur purchase was wonderfully smooth thanks to Nicola at Robert Watts, Highfield. Such fantastic service - she was always on hand to advise, return calls, follow up with the vendor and their solicitor - Nicola really helped us throughout and went above and beyond to get things sorted swiftly and professionally. We would definitely recommend Robert Watts for a 5* service.
KJ Β· 2 October 2021
Agent replied Β· 23 June 2023
We really appreciate your great review and weβll let Nicola know.
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5/5
GoogleGill and her team helped me find my perfect home earlier this year when my old landlord decided to sell. They were absolutely brilliant throughout the whole process, and kept me fully informed of everything throughout. Their understanding and professionalism helped to make a stressful situation so much more manageable and my daughter and I love our new home. I canβt thank Gill and her team enough..!!!
Jackie Β· 2 October 2019
Agent replied Β· 23 June 2023
Thanks Jackie, glad the Gill & the team were on it for you and hope you enjoy your new home.
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5/5
GoogleAmazing service from Nicola kept us in the loop from get go. Made the whole process very easy and smooth. Wil definitely recommend robbery watts to friends and family!
Sabrina Β· 17 May 2024
Agent replied Β· 7 July 2023
Thank you Sabrina we really appreciate you posting this review and weβre glad Nicola could help you buy your new home.
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5/5
GoogleGreat service! Highly recommend π β¦
Nair Β· 2 June 2026
Agent replied Β· 3 June 2026
Thank you Nair
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.