Trusted Agent profile · Filton
★★★★★
1,837 reviews across 2 platforms
8 Gloucester Road North, Bristol, BS7 0SF, Filton, BS7 0SF
Part of Ocean, see every office.
Ocean's office in Filton, at 8 Gloucester Road North, is rated 4.8 out of 5 across 1,837 reviews on two platforms, including 307 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Ocean Filton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Filton.
Every review we hold for the Filton office, from every platform, shown as written. First names only.
5/5
TrustpilotThe team at ocean were professional
The team at ocean were friendly, professional, competent and so very helpful with our house purchase. Jason was always quick to respond to our queries and went out of his way to make sure our purchase went smoothly. We dealt with many estate agents whilst house hunting and ocean are by far the best! An all round great experience.
5/5
TrustpilotVery helpful staff
Very helpful staff, thanks to Jemima and James for making the process extremely straightforward.
5/5
TrustpilotHigh level of cutomer service
It was a great service, especially Sadie, Chris, and Sam, who made sure a tricky sale went smoothly. Ocean updated every step of the way and took all the stress out of selling a property. I highly recommend using Ocean to sell or purchase a property.
5/5
TrustpilotOcean supports its customers
Ocean's expertise meant we felt guided through the process. Having an in house property lawyer was useful too.There was plenty of communication and they never seemed to mind when we contacted them for information.Very pleasant & easy to deal with.
5/5
TrustpilotHelpful and brilliant
Lily was fantastic in helping me throughout the process. She really listened to what I wanted and showed me only the best options. Her keen attention to detail made the process smooth and stress-free. She kept me updated every step of the way and handled all the logistics efficiently. Thank you Lily!
5/5
TrustpilotAmelia at Ocean Lettings is an absolute rockstar
Our experience has been great, we got a viewing when we needed and also the support when making an offer and answered any questions we had, also you kept us informed throughout the process.Amelia at Ocean Lettings is an absolute rockstar! She went above and beyond to make everything perfect for us. Highly recommend her and the whole team at Ocean Lettings! 🌊🏠🌟
5/5
TrustpilotGreat first home purchase experience with Ocean
Lily and team made my first home purchase easy and quick. They were very responsive and helpful when answering any questions I had as a first time buyer. With the online system you can easily keep track of where you are in the process. My house purchase was completed in about 2 months. I would not hesitate to use Ocean again in the future.
5/5
TrustpilotWe used Ocean Financial Services to…help us with our mortgage
We used Ocean Financial Services to help us to find the best mortgage for us when buying our first home. In very uncertain times Luigi was amazing. When rates changed he was in contact immediately and by the time we exchanged had saved us approx £150 a month from our initial mortgage quote.
3/5
TrustpilotOverall good.
Elizabeth was great at communicating progression. I never met her but her emails were efficient and prompt. Viewings..A little more respect of the house would be appreciated, footprints etc. Admittedly the property was empty and needed an overhaul but it was an emotional attachment and home.Overall a good outcome, and would use again if needed.
5/5
TrustpilotGreat experience
I was lucky to benefit from high quality support from Tommy. He was able to listen, be responsive and support throughout the process. In my opinion, these are essential qualities to be able to apprehend the move into a new home with complete peace of mind. Thank you so much Tommy!
5/5
TrustpilotI cannot recommend Ocean enough!
I cannot recommend Ocean enough! The communication and professionalism is outstanding. The team are at hand whenever you need them and are happy to answer questions not matter how big or small. There is no doubt that I will be using them in the future and I would always point my family and friends in their direction too! Thank you for all of your help, you guys are brilliant!
5/5
GoogleI used Ocean Filton for my first property and they were really great. I was shown around the property by Jacob Madams, who was very friendly and informative. Then I dealt with Julie Hawkins. Not only is she so lovely, she really helped get everything sorted and finalised. Will definitely use in the future!
5/5
TrustpilotGreat service helpful from start to…
Great service helpful from start to finish. Staff very helpful with all aspects of the house.
5/5
TrustpilotProfessional and supportive.
Ocean estate agents have been brilliant at every stage of a complicated purchase. Melissa Bell and the team in the Westbury office have been amazing in looking after the process in a very professional and supportive way: always accessible, patient, friendly and encouraging. Excellent communication skills go a long way. Thank you.
4/5
TrustpilotGood support throughout the buying…
Good support throughout the buying process, clarified doubts promptly, updated the entire process on time. Good dealing with customer and particularly liked the way you giving consideration of our minute requirements and opportunity to revisit our needs.
5/5
TrustpilotJames and Jemima always do a good job…
James and Jemima always do a good job looking after us and have done for 9 years now.
5/5
Trustpilot5* Service Start to Completion.
I have recently purchased my first property. Kelly and her team have been phenomenal throughout the whole process. At a very stressful time, I have felt totally supported throughout and couldn't have asked for better communication. They have managed to complete in just 9 weeks, which has been fantastic. I have already recommended to others and look forward to using them again in the future.
5/5
TrustpilotIncredible
Tracey and Simon are both incredibly knowledgable and supportive especially on complex topics like mortgages and finances. Simon had multiple online calls with us to talk us through the process and what we should expect. Tracey was amazing at supporting us after we submitted our application.
5/5
TrustpilotUsed ocean for letting my property
Used ocean for letting my property Found them very professional and friendly. All relevant paperwork etc properly done and a well managed process for both new tenant and myself as landlord. Will Jenkins was the focal point and was helpful and friendly
5/5
GoogleI have recently sold my property (63 Kenmore Crescent ) with Ocean. I would like to thank Adam for pricing my home and finding the right buyer for me, I would also like to thank Kate for all her hard work in dealing with solicitors and my purchaser and sorting out any problems that we may have had I found her easy to talk to and very approachable. I would not hesitate to recommend Ocean to anyone in the same position as me . Alan Mansfield.PositiveProfessionalism
5/5
GoogleAdam and Kate have been absolute diamonds in the process of us moving house. Adam was professional and friendly in helping us find our new home, going the extra mile to get us advanced viewings and keeping us in the loop with new properties likely to come to market. We wouldn’t have stood a chance with our new home without him. Courtesy phone calls and a really friendly gentleman. Kate has also been amazing. She has made sure our move has gone through quickly, efficiently and effectively and is always on hand if you need anything just an email or phone call away. Kate has managed to keep it all in terms we understand and no question is a silly question. They never tired from my many, many phone calls and emails, and for that a huge thank you and we couldn’t recommend them enough. Harri Hill and familyPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleOcean, particularly Tom and Kate, provided an outstanding service from start to finish. Tom was very supportive in finding us our ideal home, taking into account all of our needs and wishes. Kate was very communicative throughout the process, answering all my questions (and putting up with my frequent calls) and managing everything in an effort to meet our timeline wishes. Given this had the added pressure of the stamp duty holiday, we feel Ocean have provided an excellent service and would recommend them to anyone.PositiveResponsiveness, Professionalism
5/5
GoogleOcean have been fantastic over the past 10 months in supporting our purchase and sale with them. Special thanks to Adam and Kate who really did support us from start to finish - both have bags of patience and expertise and I honestly don’t think we’d have got the house we did, nor sell our own for the price we did if it wasn’t for Adam. Very happy customer and would recommend for people wanting a proper estate agent experience.PositiveResponsiveness, Professionalism
5/5
GoogleThese guys are AMAZING!! I honestly can’t rate the whole team at Filton enough! We haven’t had the easiest sale due to issues with the chain and mortgage lending but Ocean have taken as much stress away as possible, they managed everything on our behalf and their perseverance is what made the sale go through. Lovely friendly team who communicate at every stage and special mention to Adam who looked after us at the beginning and then Kate our move manager who is a superhero! Thank you guys, so grateful for everything you have done for us!PositiveResponsiveness, Quality, Professionalism, Value
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Tell us what you need and we'll put you in touch. Ocean Filton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Filton.
