5/5
TrustpilotThe service provided was excellent
The service provided was excellent, and the team was extremely helpful.
Trusted Agent profile · Filton
Ocean Filton reviews
★★★★★
1,837 reviews across 2 platforms
8 Gloucester Road North, Bristol, BS7 0SF, Filton, BS7 0SF
Part of Ocean, see every office.
Ocean's office in Filton, at 8 Gloucester Road North, is rated 4.8 out of 5 across 1,837 reviews on two platforms, including 307 Google reviews rated 4.9.
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Reviews
Every review we hold for the Filton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI didnot find my need yet
I didnot find my need yet , but Molly was really active staff and amazing personality , cooperative and supportive . I like to deal with her 🏠 to find my home 🏠 Thank u to have such this attitude of staff in ur company 👍
5/5
TrustpilotGreat experience!
This is our second time remortgaging with Victoria as our advisor. She was brilliant from beginning to end, always pro actively contacting us with updates on rate changes and recommendations/guidance throughout the process. Victoria was so approachable and always took the time to answer our questions. We’ll be contacting her when we’re next remortgaging!
5/5
TrustpilotBest mortgage advisor
I had an excellent experience with Luigi Lattuca as my mortgage advisor. He was professional, knowledgeable, and always available to answer my questions. His guidance made the entire process smooth and stress-free. I highly recommend Luigi Lattuca from Ocean Mortgages for anyone seeking mortgage advice.
5/5
TrustpilotAbu was great throughout
Abu was my contact and arranged the viewing for the property quickly. Prompt viewing and quick communication after I decided to secure the property. Abu was very helpful throughout and the process from ocean in referencing and documentation was online very easy and straight forward to complete. Overall very happy with the service and lettings process.
5/5
TrustpilotGreat experience all round!
Tracey made the experience great for Sam and I. Whenever we stumbled upon a hurdle during the remortgage process, Tracey was always there to support and guide us through with the relevant information. Receiving regular updates of the remortgage process was also reassuring as it was Sam and I’s first time going through the remortgage process.
5/5
TrustpilotSarah was so helpful when I had queries…
Sarah was so helpful when I had queries about our house and getting our deposit back. She was good at responding promptly and was so lovely when I spoke to her on the phone! Overall I had a wonderful experience!
5/5
TrustpilotExcellent and helpful
Straightforward and efficient, Ocean Estate Agents made the viewing process simple. Many thanks to Will Jenkins who showed us round and has continued to be responsive and supportive with all questions and concerns we have. Would definitely look to use them again in future!
5/5
TrustpilotProactive agents with plenty of feedback
Ocean were able to get lots of viewings for the sale of my flat and I got regular feedback. Once a buyer was found they updated me regularly on the progress of the sale. Very happy with the service.
5/5
TrustpilotGreat service and efficient staff
I've been dealing with Ocean since I purchased my property from them in 2022. I would like to thank Samuel Bonizzi, Joshua Jackson and Abu Miah for all their assistance in helping me manage my property. You've all been very professional and helpful. Keep up the good work.
5/5
TrustpilotThe best in their field
The sale of our late parents home was handled with professionalism and kindness. We were in great hands throughout the process. They kept in touch at every step, handled our numerous questions with warmth and humour. They are quite simply the best in their field and we would recommend them without hesitation. Special thanks to Sadie.
2/5
TrustpilotJust as we had finalised our Natwest…
Just as we had finalised our Natwest information requests for the mortgage, two new entities popped up without any prior warning - Integrar & LMS. To this day I'm still not clear who they are and what role they played. It would have been appreciated if Ocean could (a) have give us some prior warning, and (b) helped us understand the interrelationships. At one point there was us, Ocean, Natwast, LMS & Integrar all involved - bonkers. The whole mortgage circus is utterly ridiculous and a terrific waste of time
Agent replied · 30 October 2024
Thank you or your feedback, we are of course disappointed to have received a negative review of our services. This was the 3rd remortgage we have had the opportunity to complete for you. We were pleased with the timeliness and outcome of the application in this somewhat tumultuous mortgage market, please be assured we did our upmost to maintain the high level of service you have become accustomed. Our processes were unchanged on this occasion, our team continue to prioritise updates and report on progress at each stage of the application. Integrar were appointed by the mortgage lender Nat West, we communicated to you that you would hear from a solicitor when the mortgage offer was issued. As in your previous remortgages, a solicitor is appointed by the lender to act on their to transfer the mortgage across from your previous lender. LMS are a conveyancing firm that oversee the appointed solicitor. Apologies if that was not clear.Regards, Ocean.
5/5
TrustpilotWe had a great experience viewing a…
We had a great experience viewing a property with Claire, she was very thorough and friendly
5/5
GoogleJulie was really helpful and always a pleasure to speak with. She was very forthcoming with providing updates and I always felt well informed. I never had to chase her for information like I had to with my own estate agent! Thank you for such a great service :)
5/5
TrustpilotGreat overall experiance
Linda Cox and the team at Ocean are the best. Sorted the sale and purchase of our new home so efficiently and thoroughly. Felt she was really communicative throughout the process and generally a lovely person to deal with. Second time using Ocean and I wouldn't use any other solicitor if I moved again.
5/5
TrustpilotOutstanding Conveyancing Service
We would not hesitate in recommending Ocean Property Lawyers to any person seeking conveyancing.The service at every stage was excellent. We were always kept informed despite there being a few problems which Claire resolved swiftly, efficiently and professionally: and was always available to answer our concerns.Claire is the very best - approachable and friendly.A massive thank you.Anne and Tom Paine
5/5
TrustpilotFound a new place few days after…
Found a new place few days after searching. Jack was such a great help with quick and simple communication. He provided very professional and excellent service. Will gladly use their services again in the future.
5/5
TrustpilotGreat!
Charlie and the team at Ocean have been great from start to finish! Have made the journey for me and my partner very easy and enjoyable. Far better than anyone else within the area!!
5/5
TrustpilotOcean Filton
This is a well run, well managed branch, everyone involved is up to speed with what's happening.We had to have a lot of faith with the advice and decisions being taken, but it certainly paid off.Big thank you to Adam and the team for getting us through what is always going to be stressful time. Many thanks.
5/5
TrustpilotGreat service
Very professional and competent. The whole letting process was smooth and worry-free.
5/5
TrustpilotGood communication
Good communication, very efficient and made the sale process go smoothly.
5/5
TrustpilotAll team were great
All team were great. Kept me updated fully. After each viewing I got updated. When it comes to actual offering there were very efficient to cross the messages back and forth.
5/5
TrustpilotGood for rental
I worked with Lily and Naomi and they were really helpful from the moment of making enquiry. They helped and supported us though all application process and now we have the keys. Highly recommend, they are great!
5/5
GoogleWe are pleased to buy our house with Ocean Estate Agents. They have been wonderful throughout the whole process, especially shout out to Julie for being so supportive and helpful. Julie has kept us informed every step of the way. She has been outstanding and very cooperative. I highly recommend it!!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Ocean Filton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Filton.
