Every review we hold for the Filton office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently sold our house with Ocean (Filton branch) and had a fantastic experience. I would highly recommend them and they supported us through selling our house - which we had never done before. The team were professional and friendly with excellent communication skills. With particular thanks to Jessie for working tirelessly to support us through the process of getting an offer and to Julie for managing the complexities of our sale. We couldn't be happier for choosing Ocean to sell our home!
Louise Β· 10 September 2026
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5/5
GoogleI had a wonderful experience with Julie and the team. There was clear and supportive communication throughout. I felt valued as a buyer and can honestly say that Ocean have been the best estate agents I've worked with, having experienced quite a few that have not been so straightforward. I was also presented with a really thoughtful completion pack that included some delicious local products that kept my energy up for the move. Ocean will be my first stop for properties in future! Thanks again to all.
Emma Β· 10 September 2026
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5/5
GoogleBrilliant from start to finish!
Julie was absolutely brilliant throughout our whole move. We had so many questions along the way, but her advice, knowledge and support were second to none. She made what could have been a stressful process so much easier.
We genuinely couldnβt compliment Julie and the whole team at Ocean Filton enough. They were fantastic from start to finish.
Without a doubt, we will be using Ocean every time in the future. Highly recommended!
Dean Β· 10 September 2026
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5/5
TrustpilotWe had a great experience with Jemimaβ¦
We had a great experience with Jemima Kivell from Ocean Estate Agents when viewing 1 Langley House. Jemima was incredibly helpful, friendly and informative throughout the viewing, taking the time to answer all of our questions and provide us with all the information we needed. She was professional, approachable and made the whole experience feel very straightforward and comfortable. We would highly recommend Jemima and Ocean estate agents for any future move.
David Β· 6 October 2026
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5/5
GoogleI had a really great experience with Ocean Filton throughout the process of buying my home.
The whole team has been very friendly, professional and helpful from the beginning. They always answered my questions, kept me updated and guided me through each step, which made the whole process feel much easier and less stressful.
I had dealt with other agencies while looking for a home, and I could really notice the difference with Ocean. They were always approachable, supportive and quick to help whenever I had any questions or needed anything. Iβm honestly so glad I ended up working with them, as my experience has been excellent.
A special thank you to Julie Bridges, Jessie Murphy and Andy Burge, who were all so lovely, helpful and professional throughout the process.
Iβm very happy with everything and would definitely recommend them.
Thank you so much to all the team at Ocean Filton! π
Cristina Β· 10 July 2026
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5/5
TrustpilotFirst Class Service
James and Jemima at my branch of Ocean provided me with a first class service. Communications were swift and clear throughout the process of letting a property. After putting it on the market, we had a large number of good quality applicants. It was difficult to choose. The advice and support has been excellent. They continue to manage aspects of the letting and I'm very happy with our arrangement.
Robin Β· 14 September 2026
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5/5
TrustpilotGreat service
We've used Ocean to find our tenants for several years now and they've always done an excellent job. Alun and the team are very professional and personable to work with. They always find good-quality tenants, take care of all the paperwork and are extremely helpful when it comes to organising safety certificates, etc. They offer great customer service and I won't hesitate to use them again in future.
Mrs Β· 16 September 2026
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4/5
GoogleOverall our property purchase went fairly smooth. The viewing appointments were very prompt & the folks over at Ocean were very helpful.
The only nitpick I have is that communication between myself and the Vendor was forwarded between the two via the Estate Agents. Meaning I had access to the vendors email address and full copies of the emails.
I think that this kind of communication regarding a purchase should be summarised and/or interpreted into the Estate Agent's own words, as we might as well have been emailing each other directly.
Bertie Β· 10 June 2026
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5/5
GoogleWe recently sold and purchased properties with Ocean Filton and have been really happy with the service we received. The fees were very reasonable and the online portal was very helpful. Our purchase took longer than expected due to some conveyancing issues and Andy and Julie were both incredibly helpful in chasing solicitors, keeping us updated and moving the purchase along.
Siobhan Β· 10 August 2026
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5/5
TrustpilotA fantastic experience selling our property with Ocean Filton
We recently sold our property in Filton through Ocean and had a fantastic experience.
Many thanks to the whole team, and a special thank you to Julie, Andy and Jessie, who were all friendly, professional and helpful throughout the entire process, from start to completion.
We would highly recommend their services to others.
Jingzi Β· 21 September 2026
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3/5
GoogleMy partner and I recently purchased a property where the sellers had chosen to use Ocean. As first time buyers, we feel the support provided as Move Managers was adequate. Reactionary to updates from our sellers and limited pro-activity in advice that would have been appreciated from our lack of experience in the process. Activities carried out by Ocean appear primarily for their own benefit rather than us as buyers, but without experience with other lettings agents I am unable to recommend for or against.
Oli Β· 10 March 2026
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5/5
GoogleHaving done the completion, I wanted to take a moment to share my feedback on the service that I received at Ocean Estate agents, Filton office.
I am pleased to have completed the purchase and appreciate the support provided throughout the process. Jesse Murphy and Julie Bridges have been amazing with arranging viewings, managing communication between parties, and keeping the transaction moving forward was helpful.
From start to finish, both Jessie and Julie were extremely supportive, professional, and approachable. They kept me informed at every stage and were always quick to respond to any questions or concerns I had. Their clear communication and regular updates made what can often be a stressful process feel much more manageable.
I genuinely appreciate Jessie and Julie for their dedication and support throughout the transaction. I am slowly settling into the property and look forward to making it a home.
Nareshkumar Β· 10 March 2026
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5/5
GoogleGreat experience with Ocean Filton, despite a very long purchase time (over 7 months) my main point of contact within the estate agency, Julie, never changed. Julie was prompt with responses, always happy to help wherever she could and helped to calm me (a first time buyer) down when things got overwhelming. The small team at Ocean Filton were always helpful when I'd call and very professional during viewings. Even after completion Julie was prompt in helping me to fix a minor issue. Cannot fault their service. 10/10
Jaisan Β· 10 March 2026
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5/5
TrustpilotSelling with Ocean. The Manager gave accurate guidance onβ¦
The Manager gave accurate guidance on market conditions and pricing to achieve a sale in optimum number of weeks. Viewings were conveniently booked in and Sales agent gave feedback.
Their Move Manager communicated well with the buyers once sale agreed.
Great team work thank you π
Sue Β· 8 October 2026
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5/5
TrustpilotVery positive experience with the teamβ¦
Very positive experience with the team at Ocean, Bradley Stoke. They managed our house sale, and new purchase and we were kept in the loop every step of the way. Special mention to Emily, Stefano and Joe as their efficiency made the whole process very smooth for us, which was greatly appreciated.
Ellie Β· 28 August 2026
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5/5
TrustpilotGreat service
We had another great experience with Ocean, when our previous tenants served their notice, James, Jemima and the team were really proactive in getting the property back on the market and a new tenant arranged straight away. The change over process was smooth and straightforward.
Matt Β· 5 October 2026
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5/5
GoogleWe would like to sincerely thank our mortgage advisor Richard and his team at Ocean for the outstanding support provided throughout our home-buying process.
From start to finish, the team were highly professional, responsive and efficient. Communication was always clear and timely, which gave us great reassurance during what turned out to be a lengthy and complex transaction. Whenever we needed clarification or guidance, Richard and his team were available and proactive in helping to move things forward.
Their calm, organised approach and attention to detail helped us remain confident and at ease, particularly during moments of uncertainty. It was clear that they genuinely cared about the progress of the purchase and acted in our best interests at all times.
We would not hesitate to recommend Richard, his team and Ocean to anyone looking for a reliable, supportive and professional estate agency. Their commitment and professionalism truly made a difference.
(Maria & Blas)
B Β· 21 January 2026
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5/5
GoogleFrom start to finish, Evie McGarrity supported us not only in finding our property, but in securing it at a great price. Given how challenging the search was, our requirements, preferred area, and budget made it feel like finding a needle in a haystack, we genuinely believe that without Evieβs persistence and dedication, we would not have secured the house we now call home. We are extremely grateful for her efforts throughout the process.
Once our offer was accepted, we were passed to Ocean Solicitors, whom we chose as we had previously sold another property with them and had a very positive experience. The same team, Livia Cupello and Taylor Haydon, handled both the sale and purchase of our properties.
Livia is a strong and highly capable solicitor who consistently helped us make sense of complex legal jargon and was more than willing to robustly represent our interests when required. Her confidence and professionalism gave us real reassurance throughout.
Although Taylor is the assistant, we found her to be fully competent and professional in her role. There were occasions where she was required to deal with more complex aspects of the process that were slightly beyond her level of experience, this was certainly not a reflection on her capability. With further training and experience, we have no doubt she will handle such matters with ease in the future. Everything within her remit was managed with complete professionalism.
Finally, Julie Bridges, our Move Manager, truly stood out. Julie felt like having a trusted friend on the inside, every question or request was handled efficiently, calmly and always with a friendly approach. We were genuinely a little sad when we received the keys, knowing it marked the end of our regular contact with her. On occasions when Julie was unavailable, Andy Burge was always happy to step in and provide support, which we greatly appreciated.
Overall, we had a very positive experience and would not hesitate to recommend the team.
Charlene Β· 15 January 2026
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5/5
GoogleAlways friendly and approachable, Ocean Filton were very professional in handling the sale of our house. The photographs were good, viewings were handled smoothly and we were kept well informed of progress at all stages. In particular we would like to mention Andy Burge, Assistant Branch Manager and Julie Bridges, Move Manager. In all cases Andy and Julie were prompt to reply whenever we had any queries about the sale process and we highly recommend the helpful team at Ocean Filton.
Liz and Brian
Lizzie Β· 15 January 2026
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1/5
GoogleOne of the worst agents. Even if you are buying a house with them, they will make your day as miserable as possible. Careless is the only word that describes them. If you ever hear their name please please please stay away for your good.
Donald Β· 15 January 2026
Agent replied Β· 22 January 2026
We are an independent agent and a local employer of over 40 years, with thousands of reviews reflecting our ongoing commitment to the highest levels of customer satisfaction. We therefore strongly refute the allegations made in this review.
Following an initial audit of our records, there is no evidence or documented note of any prior complaint or expression of dissatisfaction at any stage of the transaction. This was a straightforward new-build purchase, and we are currently reviewing over 120 recorded communications relating to this case to demonstrate the accuracy, transparency, and timeliness of our engagement throughout.
We understand that moving into a property while remedial works are ongoing can be challenging. As soon as we were informed by the developer, we communicated this promptly. We have continued to provide regular updates and will remain in close contact, supporting you wherever possible to resolve any outstanding queries swiftly.
It also appears that the review has been posted under an incorrect Google Business account, which risks misattributing criticism and misleading the public as to the intended recipient. We will be taking steps to address this.
Statements such as βworst agentsβ and βcarelessβ are not supported by the documented facts of this matter and risk causing unjust harm to independent businesses and their employees.
If you have specific, factual concerns, we invite you to contact us directly so these can be investigated and responded to formally. In the absence of such details, we stand by the service provided and the integrity of our records.
Ocean Estate Agents, Ocean New Homes.
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5/5
Google**Review for Julie Bridges & the Ocean Estate Agents Team**
I would like to extend my heartfelt appreciation to Julie Bridges from Ocean Estate Agents for her exceptional support throughout my recent property purchase. Julie played a pivotal role in keeping the process moving smoothly, especially during moments where the transaction faced delays and complications. Her professionalism, timely communication, and genuinely supportive approach made a significant difference in ensuring everything stayed on track.
Julie consistently provided clear updates, coordinated effectively between parties, and demonstrated a deep understanding of the local property market. Her proactive attitude and commitment to resolving issues quickly helped reduce a great deal of stress during the purchase process.
I would also like to express my sincere thanks to Richard Jarrett and the Mortgage Advice Team at Ocean. Their guidance, clarity, and well-structured mortgage advice ensured that every financial aspect of the purchase was fully understood and optimised. They explored all suitable options, explained everything in a straightforward manner, and helped secure the most appropriate mortgage solution for my needs.
Together, Julie, Richard, and the wider Ocean team have delivered an exceptional customer experience, professional, supportive, and results-driven from beginning to end. I highly recommend Ocean Estate Agents for anyone looking for reliable estate agency support and high-quality mortgage advice.
Bhaskar Β· 10 December 2025
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5/5
GoogleI recently purchased the property with Ocean Estate Agent Filton. The service has been excellent from start to finish. Very talented team and supportive throughout the process. Thanks to Julie Bridges, Evie McGarrity and Adam Byrom, they are very polite and patients to made my purchase process easy. And a special thanks to Julie Bridges the move manager for invaluable assistance and persistent follow-up with the solicitors, Your dedication to chasing the necessary information and providing me with frequent updates truly made a difference in keeping the process on track.
I would recommend ocean at Filton highly.
Thanks again for your support!
Naresh Β· 10 December 2025
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5/5
GoogleOcean have been Brilliant sorting out buying a house. They made the whole process easy and fast.
Special Thanks To Julie Bridges - Move Manager at Filton Branch
With her upbeat we can do anything attitude to get this sorted has been fantastic.
Jessie at the Filton Branch for her swift communication and positivity - A Boss!
And Hollie for keeping ontop of all the legal papers and updating you and helping along the way. All amazing and professional and approachable at their jobs! So glad I went with Ocean with the conveyencing side of buying a house. Great team, Honest and no nonsense. Five Star!
Steven Β· 10 December 2025
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5/5
TrustpilotFaultless experience
I could not fault Luigi and Tracey at all. The 2nd time I have used Luigi through Ocean and I will never use another mortgage advisor. No matter how difficult & stressful the house buying process may be, I know Ocean will be the one company during the process I do not have to spend a second worrying about. Luigi makes everything so simple and easy to understand & I truly believe everything he does is in the best interest of the customer. Tracey has been fantastic making sure everything is going through as it should be and itβs so lovely to know you have people on your side helping to move things forward! Couldnβt be happier with the service we have received, a HUGE thank you to Luigi & Tracey at Ocean. Look forward to working with you again in the future :)
Izzy Β· 10 December 2024
Agent replied Β· 23 December 2024
Thank you Izzy - it was a pleasure helping you with your mortgage - hope you will be very happy in your new home and have a wonderful Christmas
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.