Trusted Agent profile · Ferring
★★★★★
1,017 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,017 reviews on two platforms, including 20 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Michael Jones & Company Ferring hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ferring.
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
5/5
TrustpilotNew home
We purchased our new home through Michael Jones, Lancing office. We know buying a home can be very stressful but Joe and his team helped us with this process and it went very smoothly, Joe kept us informed during each stage of the purchase. We are very happy to now own our new home!
Great to hear, thank you for your 5 star review Jen. Best wishes for life in your new home.
5/5
TrustpilotFaultless flat re-furbishment
Rob Steward was our contact he he took all the worries out of the re-furbishment of our flat. All we had to do was agree the colours, choice and design of kitchen etc., and he put the rest in place. It was all completed in a very timely manner and I cannot fault the service we were given.
Thank you Robert, we will pass on the message to Rob.
5/5
TrustpilotBoth Mark and Richard were very helpful…
Both Mark and Richard were very helpful and professional in the way they handled my late father’s property finding a suitable buyer immediately and patiently waiting for probate to come through.
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
5/5
TrustpilotWould like to thank the team at Goring…
Would like to thank the team at Goring by Sea, especially Louis for the help, support, and keeping me well informed and up to date with all the relevant information with my recent flat purchase.
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
5/5
TrustpilotTenancy renewal
Ella was very nice and really helpful with my tenancy renewal. She ensured that everything was organised quickly and on time, making the process stress-free. Thank you :)
Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotA fantastic service provided by all of…
A fantastic service provided by all of the staff but a special thank you to Emily who on her day off went out of her way to let me know what was going on after she had spoken to the buyers solicitor Thank you for all your hard work & the constant update throughout the selling process
Thank you Neil, we will pass your message on to Emily.
5/5
TrustpilotFirst time buyers
We have just brought a property through Michael Jones and would recommend this estate agent. Richard has been a great point of contact throughout the process, answering any queries I had and offering helpful advise.communication was always clear and I felt in the loop at all times. Thank you
Thank you for your feedback Claire. Best wishes for life in your new home.
5/5
TrustpilotExceptional service
We have been with Michael Jones for 4 years who manage our rental property. Their efficient professional service is impressive.Recently, we have been working with Catherine McCabe, who managed the check out of our tenant. She has been exceptional in achieving a smooth outcome. Thank you Catherine.
Thank you for your feedback Peter.
5/5
TrustpilotMichael Jones Rustington.
The service we received from Michael Jones Rustington was second to none. Friendly & efficient staff made the process easier. Richard Hepenstall the manager, was always at the end of the phone reassuring us & ironing out the problems that can occur & felt more like a friend. We would not hesitate to recommend
Great to hear this. Thank you for your review.
5/5
TrustpilotThank God for Juliette!
Juliette has been a fantastic support throughout my new home purchase. With it being a new build home, it was, at times, a complicated transaction but Juliette kept me fully informed and worked hard to make the process as smooth and worry free as possible.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback with Juliette, we will pass this on to her.
5/5
TrustpilotI sold my property through Michael…
I sold my property through Michael Jones & Company in Lancing. I found them professional, thorough and very competent to the point that they did more work than my solicitor especially James Adams. I would also like to mention Oliver Strotten and Gary Evans for their professionalism. Thanks a lot for your great work.
Great to hear this feedback. Thank you.
1/5
TrustpilotI put in an application for a flat and…
I put in an application for a flat and never heard anything back. I tried to ring the hove branch multiple times but tue phone was never answered.
4/5
TrustpilotOverall it's been easy with Michael…
Overall it's been easy with Michael Jones. They use an app to help you set all your bills up and complete everything for the tenancy which made the process quite simple and meant you can set things up whenever it is convenient for you. They were late for the first viewing and there was then a mix up with the keys meaning we only had one set between us for over a week. But happy overall.
We appreciate your feedback and are glad we could assist you.
5/5
TrustpilotI have had such a great experience with…
I have had such a great experience with Michael Jones. All the staff are great but Ella Glazebrook has been outstanding. So happy to help, responsive and helpful at all times. I really couldnt recommend the company more highly.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
Trustpilot100% positive review
I recently had to sell my mother’s flat and turned to Michael Jones Goring Office for help. They did not disappoint, and Paul Jackson worked without fail to deliver a good result, despite a number of problems on the way. His calm, friendly manner, prompt responses and professional skill was invaluable. I would not hesitate to go back to him and the Goring office if I need to deal with a sale or purchase in the future.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones!
5/5
TrustpilotKirsty Smith has been my contact at…
Kirsty Smith has been my contact at Michael Jones for many years now and I know I can contact her with any queries I have regarding my property and she will be able to help. She's a great asset, and a lovely person to deal with.
Great to hear this, thank you Shirley
5/5
TrustpilotMark Durrant = godsend
Mark Durrant was my sales progressor throughout the purchase of my first home. He was absolutely brilliant, always at the end of the phone, went above and beyond my expectations (and probably his job description!) and helped me in every aspect of the frustrating process that is buying a flat!
This is great feedback, thank you. We are so happy to hear Mark could help you so well through your buying process.
5/5
TrustpilotSale of parents’ bungalow
From valuation to sale to completion the family couldn’t have asked for a better service. It was a difficult time for the family and Joe and James fromLancing were very helpful and understanding throughout it all. With our very special thanks to Joe and James we would highly recommend Michael Jones as a company.
Thank you for the review Val, we will pass your kind words onto Joe, James and the Lancing team.
5/5
TrustpilotHelpful and friendly staff
Helpful staff. All the members of the Goring Road team have been very helpful with viewings etc, they are friendly and approachable. Thanks to Paul Jackson who dealt with our property purchase.
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
5/5
Trustpilot5* customer service
The whole experience has been amazing with how quick and a easy process it has been to move in and how helpful michael jones has been with everything especially Lisa Holden 5* customer service, made me feel at ease and calm and making sure everything was set in place. I really appreciate it
Thank you for the 5 stars Dan.
5/5
TrustpilotGeorgia D has been a great help
Georgia from the Worthing branch has been a great help in the first week of my tenants moving in. Prompt and thoughtful responses leading to reassurance for both me and the tenants. Looking forward to a good working relationship from here on!
5/5
TrustpilotReally friendly company made the whole…
Really friendly company made the whole process easy and any question we had were answered promptly and any problem we had with proof to rent was sorted.Would highly recommend them.Many thanks to Lisa at worthing for answering my endless questions.
Great to hear this, thank you so much for your review Daren. We will pass this on to Lisa and the team.
5/5
TrustpilotOur sales agent Mark was excellent
Our sales agent Mark was excellent. He communicate well and handled difficult aspects of our property sale brilliantly.
Thank you for sharing your positive experience with Mark! We’re delighted to hear he communicated well and managed the more challenging aspects of your property sale so effectively. It’s wonderful to know his support made a difference throughout the process.
5/5
TrustpilotMy wife and I have found that in our…
My wife and I have found that in our dealings with Olivia Oakes with the renewal of the tenancy for our flat. At all times Olivia has been very helpful, kept us up to date and her advice has been very useful. It is a pleasure to know that she is working for us.
Thank you so much for the feedback Janet. We're glad to hear Oliva made your renewal a good experience.
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Tell us what you need and we'll put you in touch. Michael Jones & Company Ferring hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ferring.
