Michael Jones & Company Ferring reviews

★★★★★ 5/5

Trustpilot

Honesty and Praise

A special thanks to Jorgia Tye and Brett Colman at the Chandler’s Ford branch. Although the process of our sale is currently in its final stages, I wanted to leave this review to highlight the quite simply wonderful support, professionalism and very clear work ethic that has been given to us. All of the team have been friendly and willing to help whenever necessary. Jorgia’s kind and caring approach, along with willing to go above and beyond has meant a lot to us. Our appreciation must also be given to Brett, whose knowledge and dedication helped guide us throughout this process.

Ian · 23 September 2026

★★★★★ 4/5

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Managing Agents for Landlord Property

Michael Jones have been my managing agent of my property for the past 6 years. Just after Christmas there was an unexpected accident at the Property with a Heavy goods vehicle turning in the road outside the house reversed into the Porch and caused some damage to the house. The tenants reported it to the Managing Agents who then took it up with the Haulage Company (who were delivering goods to a nearby home) to make the Insurance Claim. Isabella Whitham took ownership of the situation, ensured that the claim was made and no costs were to be bourne by me, seeing as this was no fault of our own. She obtained the admission of liability quickly and swiftly instructed a local reputable builder to assess the damages and provide a quotation for full repairs. She managed to recover the monies from the hauliers' insurance and instructed the builder to complete the works in a very short timeframe in order to minimise disruption to the tenants. I did not have to do anything throughout the process and within a few weeks, the repairs have been completed and the contractor paid in full for his works. The tenants are delighted with the outcome. I'd recommend MJ & Co as Managing Agents for your Property; they take care of the tenant's interests and ensure the Landlord is kept appraised throughout

Russell · 16 February 2026

★★★★★ 5/5

Trustpilot

Excellent

Excellent! From start to finish, Michael Jones (Goring branch) have been fantastic and I thoroughly rate them. Darren visited the house for the initial valuation and I really appreciated his honest, pragmatic and realistic approach. There was no over inflating of prices, just a practical and sensible valuation based on the current climate. Since then, the team in the office have all been incredible. Always keeping me regularly informed of developments. Paul in particular, was extremely supportive throughout the process, contacting me with updates, liaising with the buyers and buyer's solicitors to make sure all parties were kept informed. I have no hesitation in thoroughly recommending Michael Jones & Co as great estate with a huge amount of local knowledge and expertise.

Vicky · 9 February 2026

★★★★★ 5/5

Trustpilot

Would recommend

Lucy was great. We were juggling another offer at the same time and needed things to move quickly, and she made sure we didn't miss out on the flat we really wanted. She was responsive and efficient throughout. Would highly recommend Lucy and the team.

Lucy · 22 September 2026

★★★★★ 5/5

Trustpilot

A great thank you to Evie and Darcey…

A great thank you to Evie and Darcey for helping me to secure a property in Worthing for rent. They were able to accommodate my request for virtual viewing which was very helpful. Moving cross country is not easy but both Darcey and Evie made it happen for me. I am looking forward to the move and enjoying all that Worthing has to offer. I hope it will be a happy move and I & the kitties will enjoy our new home.

Tasha · 17 December 2025

★★★★★ 5/5

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Taylor bray has been really helpful in…

Taylor bray has been really helpful in sorting things out , he understands and does everything he can to help , he’s also friendly and gets back to emails withen a good space of time , thank you Taylor

Emily · 18 September 2026

★★★★★ 5/5

Google

We thoroughly recommend this excellent team at Ferring to any purchasers or sellers.Special thanks to Emma for making personal contact when a property came onto the market which she felt suited out requirements.Emma was right and it will soon be our new home.Everyone in the office we came into contact with was very helpful,professional and dealt with any questions during the purchase journey very promptly.We were truly delivered a personal service.We had several viewings of properties ,again arranged at times to suit our availability as we were buying out of area.Thank you Ferring office.

Jane · 17 October 2025

★★★★★ 5/5

Trustpilot

Faultless service from start to finish

Fantastic from start to finish. The team couldn’t care any more about making the process as clear, smooth and simple as possible. A special mention to Lisa Holden, Ben Maylin and Julie Copping for their unwavering support, guidance and professionalism shown from start to finish. Weather you are a buyer or seller, I couldn’t recommend the team at MJ any more highly!

JR · 14 February 2026

★★★★★ 5/5

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I was helped into a rental property by…

I was helped into a rental property by Michael McCormack. I can honestly say his customer service and knowledge has been invaluable. He has spent some time on the phone with me and helped me through my whole process.Which I really appreciate. I’ve spoken to a few estate agents who just see you as a number. Micheal made me feel like he cared that I can have a chance to get into the rental market. Which ment the world while I was going through a really hard time. Thank you Michale I wish there were more estate agents like you.

Cheryl · 1 June 2026

★★★★★ 5/5

Trustpilot

Jo Goddard has been absolutely amazing

Jo Goddard has been absolutely amazing; I was working with her previously last year when unfortunately the property I was buying fell through and when I found a new one I was thrilled to be put through to Jo again. Exceptional customer service, she was always so friendly, ensuring regular communication and updates… I would recommend her to anyone and hope if I ever need to move again I will be lucky enough to work with her again!

Margaret · 4 June 2026

★★★★★ 5/5

Trustpilot

Great team

Nice and easy process moving in, helpful when issues are discussed. Rhian was amazing and made sure any issue was resolved as soon as possible :)

George · 23 September 2026

★★★★★ 5/5

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I.had a viewing to a property this…

I.had a viewing to a property this morning. Darcy Hutchby was lovely and very helpful answering all my questions. I put an offer soon after scanning the bar code in order to complete the application. Within a couple of hours I had a response from the Team and very soon confirmed that my offer was accepted.

Eleni · 10 February 2026

★★★★★ 5/5

Trustpilot

Sarah and her staff in Alton

We found Sarah and her staff in the Alton office extremely professional, understanding and helpful at all stages of the selling process. I would highly recommend them to anyone selling in the area. They have a wealth of knowledge on all things property and even advised on renting out if we needed to and price reductions. The office is well organised. The after offer acceptance contact from Gary was also first rate.

Catherine · 5 June 2026

★★★★★ 5/5

Trustpilot

Ellie - Bishops Waltham

Ellie from Bishops Waltham did so much to help us get our offer accepted on our first home. Nothing has ever been too much trouble - she’s so personable, friendly and easy to talk to. All our emails have been responded to with urgency and we would hugely recommend her. Charlie, the Branch Manager, was also a pleasure to interact with and made the offer process feel completely stress free.

Beth · 22 September 2026

★★★★★ 5/5

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Lucy was so so helpful and made every…

Lucy was so so helpful and made every bit of our experience wonderful! Would definitely recommend talking to her :-)

Sophie · 21 September 2026

★★★★★ 5/5

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From our initial viewing to completion

From our initial viewing to completion, I have been very impressed with the professionalism and courteous manner shown by Paul and his team in the Goring office. He went above and beyond what was expected, providing regular updates on the progress of the transaction. It has been a pleasure dealing with him and I would have no hesitation to recommend his team’s services. Thank you again, Rikesh.

R · 2 September 2025

★★★★★ 5/5

Trustpilot

First time renting a property and the…

First time renting a property and the company and especially Chloe has been amazing. As a young person she has supported me through all the steps, couldn’t recommend her and the company enough!

Megan · 30 May 2026

★★★★★ 5/5

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Thank you

Kevin was amazing. Knowledgeable on properties and had a lovely working relationship with us. Thank you!

Eleanor · 22 September 2026

★★★★★ 5/5

Trustpilot

Helpful and friendly

From the minute I enquired about a property for my daughter and friends to rent while at uni Molly has been wonderful and helpful. Even when we have asked questions Molly has been swift to answer them for us.

Shirley · 24 September 2026

★★★★★ 5/5

Trustpilot

Excellent service from Joe Oakley

Overall - this was really good customer service. It took a bit of chasing to speak to someone who could help me with my issue, but when I was able to speak with the property manager, Joe Oakley, he was extremely efficient and prompt with his help, and the matter was resolved within minutes.

Lucy · 22 September 2026

★★★★★ 5/5

Trustpilot

Excellent Service

I had the pleasure of working with Rob Steward from the refurb team at Michael Jones & Company, and I cannot recommend him highly enough. Rob was incredibly diligent and proactive from start to finish, helping to arrange the appropriate contractors and ensuring the process ran smoothly. His professionalism and helpfulness throughout the project made the experience far more pleasant than I could have expected.Rob’s great attitude and dedication were evident at every stage, and I really appreciated all of his support. If you're looking for a reliable and professional service, I recommend Michael Jones & Company/Brand Vaughan, especially if you have the chance to work with Rob Steward.

Amir · 15 October 2024

★★★★★ 5/5

Trustpilot

Smooth and Positive Experience So Far

I recently had a viewing with Darcy from Michael Jones & Company, and I’m currently going through the rental checks for the flat she showed me. Darcy was welcoming, professional, and made the whole experience straightforward and comfortable. She took the time to walk me through the property, answered all my questions, and provided helpful insights that made me feel confident in pursuing the rental.The team at Michael Jones & Company have been excellent throughout the process so far, keeping me informed and making everything run smoothly. I’m hopeful for a positive outcome and really appreciate all the support from everyone involved!

Alex · 10 October 2024

★★★★★ 5/5

Trustpilot

Fantastic support from Rob Steward and the refurb team at Michael Jones

I needed some refurbishment work undertaken on my property in Worthing and was put in contact with Rob Steward and his refurb team at Michael Jones in Worthing. Rob quickly arranged a meeting at the property where we discussed the scope of work to be undertaken and the timescales.In very short time, Rob had lined up suitable contractors who provided detailed quotes for the required work and arranged for a meeting on site. The contractors were great and did a great job! Rob and his team kept me updated on progress throughout every stage of the process and have a provided a seamless end to end service which I am delighted with. I would highly recommend Rob and his team to anyone else looking to have refurbishment work carried out.

Mark · 22 July 2024

★★★★★ 5/5

Trustpilot

Excellent. Can’t fault them

I have just bought a flat through Michael Jones, Worthing. I cannot fault them! They are a great team from Rob who arranged the viewing and negotiated, to Mark who kept in touch with me and the solicitors during the process, to Jane who stepped in when Mark was on holuday and then back to Rob on completion day who drove me to the flat and came in to ensure everything was ok. I highly recommend. What a great team! Thank you all. Well done.Eileen

Eileen · 7 July 2024