Every review we hold for the Ferring office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLouis and the team were very responsive…
Louis and the team were very responsive and attentive at all times. As we live overseas this was important to us. The sale was wrapped up very quickly too.
Jo · 20 September 2024
Agent replied · 23 October 2024
Thank you for your great feedback! We’re delighted to hear that Louis and the team were responsive and attentive throughout the process, especially with you living overseas. It’s fantastic to know that the sale was completed quickly and smoothly. If you need any further assistance, please don’t hesitate to reach out.
★★★★★ 5/5
TrustpilotLouis Griffiths - 5 Star!
We had been dealing with Louis Griffiths from start to finish with our purchase. He was brilliant with us right up until the day we collected our keys, he was patient, friendly, professional and knowledgeable. Would highly recommend Louis. Thanks again!
Perry · 10 February 2024
Agent replied · 24 August 2024
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized.
★★★★★ 5/5
TrustpilotDiligent and courteous.
Ella has been coordinating a rent review between my tenant and I. She has been prompt to get in contact, diligent and proactive in her response and extremely courteous in her communications. Making the process feel seamless and effortless, thank you Ella!
Victoria · 18 January 2024
Agent replied · 24 August 2024
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 5/5
TrustpilotMichael Jones, Lancing Branch
We dealt with Dominic Hyde from the Lancing branch. Ours was a probate sale and emotional for us. Dominic was very supportive throughout the process, the complete professional, he always updated us regularly and got back to us promptly if we left a message, but he also clearly cared and offered empathy. I would not hesitate in recommending him to anyone.
Lyn · 5 June 2022
Agent replied · 29 October 2023
Thank you for your review Lyn. We will pass your message on to Dom and the team.
★★★★★ 5/5
TrustpilotGoing the extra mile...
I've bought and sold several houses through the team at Michael Jones, Findon. They excel in getting to know their clients and always work in their best interests. They are honest about what can be achieved, very important! 5 stars for service, effort and going the extra mile.
Wendy · 18 September 2025
Agent replied · 26 September 2025
Thank you so much for your wonderful feedback and for continuing to choose our Findon team to help with your moves. We’re delighted to hear that you’ve felt supported and well looked after throughout each experience. Honesty and going the extra mile are at the heart of what we do, so it means a lot that this stood out to you. We truly appreciate your loyalty.
★★★★★ 5/5
TrustpilotMaisy was very helpful and went above…
Maisy was very helpful and went above and beyond to helo us secure our new lovely home very quickly without any nonsense.. Thank you Maisy....much appreciated ❤️😘
Mariam · 12 October 2024
Agent replied · 23 October 2024
Thank you so much for your lovely feedback! We’re thrilled to hear that Maisy went above and beyond to help you secure your new home quickly and efficiently. Congratulations on your new home! If you need any further assistance, please don’t hesitate to reach out.
★★★★★ 5/5
TrustpilotI've never had such lovely and…
I've never had such lovely and informative service than from this estate agent. Me and two others were looking for and were interested in a flat in Lancing. Through the Worthing office we were looked after by Brad who was a delight! He explained guarantor needs and HMO licenses in West Sussex and everything else we needed to know very clearly and told us things we previously had no clue about! He was also just so lovely, very cheery and helpful - We ended up not being chosen by the landlord but these agents have shown themselves to be helpful, kind, understanding and clear in everything they do and I fully believe their tenants are in safe hands :D
Lynx · 19 July 2024
Agent replied · 24 August 2024
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotKim Brand helped me immensely changing…
Kim Brand helped me immensely changing the duration of our tenancy. She was incredibly helpful and informative as well as quick to reply. Thanks Kim for your work
Dylan · 19 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your positive experience.
★★★★★ 5/5
TrustpilotFantastic service from Lucy and Bradley and the rental team at Michael Jones & Co
Lucy and Bradley recently acted for me in the rental of my flat in Worthing, and they are also acting as managing agent for the rental too. They have provided an amazing, professional service. The property has been let in less than 1 week at a higher yield than I was expecting. At least 12 people were booked in to view the property on the day and I believe they were inundated with offers. They have always been super professional, accessible and responsive to any enquiries and any requests for help. I could not recommend them more highly.
Anita · 12 July 2024
Agent replied · 24 August 2024
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 5/5
TrustpilotThank you
A massive thank you to Emma, Angela, and the team at Michael Jones Ferring for all your help and support during our recent purchase.
Gemma · 13 November 2024
Agent replied · 22 November 2024
Thank you so much for your kind words! We are thrilled that Emma, Angela, and the team at Michael Jones Ferring could support you throughout your recent purchase. We truly appreciate your trust in us and are pleased to have been a part of this important milestone. Should you need any further assistance in the future, please don’t hesitate to reach out.
★★★★★ 5/5
TrustpilotNothing was too much trouble for Jack…
Nothing was too much trouble for Jack at the Fareham Branch. He definitely knew what he was talking about and suggested the best solution to my query. 5* service
Hannah · 12 October 2026
★★★★★ 5/5
TrustpilotGreat estate agency
We dealt with Darren and his team from the Goring branch when buying our new house recently. The service from booking the first viewing through to completion was great. We received regular and helpful updates, and Darren expertly handled a tricky exchange situation. We would recommend Michael Jones to anyone looking to sell their home.
Angela · 3 December 2022
Agent replied · 29 October 2023
Great to hear this, thank you for your fantastic feedback Angela. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotKirsty was Helpful and Understanding
Kirsty was very helpful today assisting me with a tenancy renewal.I had several questions and emailed Kirsty with each one, she was patient and understanding with me and the renewal was completed in no time at all.Thank you Kirsty for helping me to understand the process and not making me feel stupid with all of my queries.
Louanne · 7 September 2022
Agent replied · 29 October 2023
This is great to hear Louanne. Thank you for your review, we will pass this kind message on to Kirsty.
★★★★★ 5/5
TrustpilotI needed to renew my tenancy but had a…
I needed to renew my tenancy but had a few problems along the way, One of the team Sue Harris was so so helpful she went above and beyond to sort things for me, Also Ella Glazebrook who is part of the team kept me informed all of the way, A big thank you to both ladies
MRS · 23 August 2022
Agent replied · 29 October 2023
Thank you Mrs Durban, we will pass your message on to Sue and Ella.
★★★★★ 5/5
TrustpilotBradley is amazing
Bradley is amazing! Kind, professional and efficient. Thanks to him, me and my partner got accepted for our 1st flat. Thank you so much Brad!
Luka · 13 October 2024
Agent replied · 23 October 2024
Thank you for your fantastic feedback! We’re thrilled to hear that Bradley made such a positive impact on your journey to securing your first flat. His kindness, professionalism, and efficiency are qualities we truly value at Michael Jones & Company.
★★★★★ 5/5
TrustpilotGreat service and communication
Paul Jackson & the team at Michael Jones were brilliant in helping me as a first time buyer. Communication with Paul was always polite and professional - and he made what could have been a stressful process, very straight forward! He kept in touch throughout the purchase which was very much appreciated. I would very much recommend. Thank you!
Kristina · 6 May 2022
Agent replied · 29 October 2023
Thank you Kristina, we will pass your kind message on to Paul.
★★★★★ 5/5
TrustpilotBuying a property has been a long and…
Buying a property has been a long and stressful process however Karlie has made it so much easier and smoother than it could have been. There were several occasions where the whole chain could have fallen through but Karlie proactively dealt with every single issue to prevent this. We are so impressed and grateful to Karlie.
Grace · 14 September 2022
Agent replied · 29 October 2023
Thank you for your review Grace. We will pass your message onto Karlie.
★★★★★ 5/5
TrustpilotReaching completion of a sale
First class service particularly by James Adams and his teamAfter the sale was agreed, there were difficulties in the process leading to exchange of contracts and completion further down the chain.James and his team were helpful in resolving these and I was extremely grateful
Graham · 26 September 2023
Agent replied · 29 October 2023
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotThe best estate agents in Lancing …
I cannot recommend a better estate agent . The service has been second to none . Friendly helpful staff that go over and above for their clients .A special thank you to Gary and Karlie and the rest of the team . Very professional I wouldn’t use anyone else the best estate agents in Lancing
DEBORAH · 30 September 2022
Agent replied · 29 October 2023
Thank you for your 5 star review Deborah.
★★★★★ 5/5
TrustpilotMichael Jones provide a great service…
Michael Jones provide a great service to me as a landlord. My recent tenant renewal done by Ella Glazebrook was a swift and easy process, arriving at a solution that was beneficial for both the tenants and myself. I highly recommend them.
Jonathan · 1 November 2023
Agent replied · 29 October 2023
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotExcellent customer service
We have just purchased a property through Michael Jones and have been very pleased with the help and support from the team in Rustington. Ella has been a great communicator, always returning our calls promptly, and going out of her way to make the purchasing process as easy as possible. Thank you Ella.
Shirley · 21 November 2024
★★★★★ 5/5
TrustpilotVery happy to recommend.
Paul Jackson, Brook Walker and the Goring team were very helpful in our purchase of our new house. They were on the case with questions and liaised with the sellers promptly and effectively and we're very grateful to them for all their help. Definitely recommended.
Mr · 9 September 2025
Agent replied · 26 September 2025
Thank you so much for your kind review, Simon! We have passed your lovely comments on to Paul, Brook and the Goring team!
★★★★★ 5/5
TrustpilotGreat team
The team who were involved in the purchase of Apartment 8 Calista were very professional and kept us informed on progress during the development.Additionally they went out of their way to help in the later stages of the sell of our previous property.
Alan · 20 September 2023
Agent replied · 29 October 2023
Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 5/5
TrustpilotA big thank you to Mark and all the…
A big thank you to Mark and all the team who helped in both the sale of my property and the finding of my new home. A friendly and professional service was provided by all and Mark kept me well informed as the whole process began to reach its conclusion with exchange and completion dates.
Janina · 19 August 2022
Agent replied · 29 October 2023
Thank you for your 5 star review Janina, we will pass your message onto Mark and the team.
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