Trusted Agent profile · Ferring

Michael Jones & Company Ferring reviews

4.8

★★★★★ Excellent

1,009 reviews across 2 platforms

86 Ferring Street, BN12 5JP

Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,009 reviews on two platforms, including 20 Google reviews rated 4.4.

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4.4 / 5

20

Reviews on Google

This office

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989

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Ferring office, from every platform, shown as written. First names only.

5/5

Trustpilot

I had a change in tenants and had a few…

I had a change in tenants and had a few issues that needed sorting out, from the previous tenants moving out and the new tenant moving in. As I live abroad, I have a fully managed service. I am pleased to say that everything was coordinated between the relevant departments and communicated with me via email or phone calls. A huge thanks to Loren and George for their assistance in ensuring a smooth transition.

Laura · 23 August 2023

Agent replied · 29 October 2023

We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.

5/5

Trustpilot

Being new in town I didn’t know what to…

Being new in town I didn’t know what to expect. But Michael jones worked hard to assist me to get a place. And I am so excited I never know it will be possible . I want to say a huge thank you to George Waring for being so professional and outstanding and also the entire team for their great work . Thank you so much i truly appreciate you all. Keep on the good work. I will definitely be recommending Michael Jone to everyone.

Uzezi · 17 February 2023

Agent replied · 29 October 2023

So pleased to hear we could help you find a home in your new town of Worthing. We will pass your kind words on to George and the team.

1/5

Trustpilot

Worthing - Unfortunately they do not communicate…

Unfortunately they do not communicate between themselves so tell you all different things. They now use an external company for referencing which automatically fails credit checks so you have to pay for them to garentor (even if you have a personal garentor). They are quick to chase you for information but will not respond when you request something. Definitely research before handing money to them as they do not stick to the laws around renting.

Maisie · 3 June 2026

5/5

Trustpilot

Excellent service and very helpful

Mark was our point of contact and was extremely helpful throughout the process. Unfortunately, our solicitor was shocking but Mark worked hard to manage both sides and always kept us updated. He was always willing to help, listen and liaise on our behalf and I cannot find fault with his service.

Tony · 30 October 2024

Agent replied · 22 November 2024

Thank you for your kind words! We’re thrilled to hear that Mark provided such helpful support throughout your sale, especially in managing both sides and keeping you informed. It’s wonderful to know his efforts made a positive impact despite the challenges with the solicitor. We appreciate your feedback and are delighted to hear that Mark’s dedication made a difference.

5/5

Trustpilot

Sold my Droxford home after other agents failed

Sold my home after other agents failed. Achieved a higher price than had been advised previously, and sold it to the first person who saw it.

John · 23 September 2026

Agent replied · 25 September 2026

Thank you so much for taking the time to review our service.

5/5

Trustpilot

An enormous thank you to Lisa Holden…

An enormous thank you to Lisa Holden for getting us over the line at the eleventh hour after a lengthy and stressful conveyancing process. So grateful.

Mandy · 2 June 2026

5/5

Trustpilot

WONDERFUL AFTERCARE

The property we purchased was bought through Michael Jones in Worthing is where we received the most excellent service. At all times they were professional and their aftercare was second to none. Of particular note was Jane Tomlinson, who was always there, answered any questions and communicated so well that we always knew where we were in a rather protracted purchase. Well done, Jane. You made this so much easier for us!!

SHIRLEY · 23 August 2023

Agent replied · 29 October 2023

We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.

5/5

Trustpilot

Always a pleasure working with these…

Always a pleasure working with these guys when renting. A smooth, clear process from start to finish and communication throughout. Special thanks to Bradley and darcy for help when viewing properties and Maisy for helping when securing the property we liked. Will always choose to rent with Michael jones.

Amber · 7 November 2024

Agent replied · 29 October 2023

Thank you for sharing your experience! We’re thrilled to hear that renting with us has been smooth and well-communicated from start to finish. Bradley, Darcy, and Maisy will be especially pleased to know they were able to assist you in finding and securing the perfect property. It’s fantastic to hear we’ve earned your loyalty, and we look forward to helping with any future rentals.

5/5

Trustpilot

We chose Michael Jones because of their…

We chose Michael Jones because of their high street presence and success in local sales.We were allocated Mark Durrant as our personal contact in the company and we can highly recommend him. Mark is professional and very experienced but also super friendly and down to earth. He was always available for contact by phone and email, sending regular updates and he was reassuring and supportive whenever our nerves got too fraught from the endless delays and uncertainties! It was a pleasure to work with him and we hope he'll be available to help us through our next sale! 😀

Customer · 19 November 2022

Agent replied · 29 October 2023

Thank you so much. We will pass your kind words over to Mark, and are pleased to hear he could help you so well with the sale.

5/5

Trustpilot

Georgia was great sending over a…

Georgia was great sending over a brochure for approval which was slightly adjusted with no problem and soon after we were live. Great service

Paul · 4 June 2026

5/5

Trustpilot

Mark made the experience as pleasant as…

Mark made the experience as pleasant as possible. It wasn't an easy process for us with numerous delays lower down the chain and sometimes it became particularly frustrating, but throughout all of that, mark was the one that kept things calm, measured and achievable. He applied just the right amount of pragmatism and humour to the whole journey!

Greg · 23 May 2024

Agent replied · 24 August 2024

Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.

5/5

Trustpilot

House Sale - Goring

We chose Michael Jones because of their excellent reputation in selling houses in the area of Goring. We were not disappointed as from our very first contact through to completion, the level of service we received was exemplary. We mainly dealt with Darren the branch manager who has excellent communication skills and kept us informed with updates throughout the whole process. The whole team contributed in making our experience as stress free as possible and we wouldn't hesitate to recommend them.

Keith · 18 October 2022

Agent replied · 29 October 2023

Thank you for your review Keith. We are happy to hear we could make your experience as stress-free as possible.

5/5

Trustpilot

Joe Hammond couldn’t of done more for us…

Joe Hammond has been assisting us with our house purchase of 18 The Martlets. For what has been a painfully long journey for us all, Joe has been nothing short of incredible. He kept us updated constantly, was always on hand to answer our many questions and phone calls over the whole time period. He made us feel like we was his 1st priority. On what hasn’t been the most straight forward time, Joe remained positive and proactive throughout the whole process. He really is a big part of our experience buying a first home and we are very grateful to of had his support and guidance. Because of Joe, our experience with Michael Jones & Co has been incredible. I would highly recommend you guys to anyone and if the time comes should we wish to move, Joe will be the first person we call!We really can’t thank him enough, although I’m sure he will be glad to not see out names pop up again after we’ve completed! And thanks to any of the team that may of provided him support during the process. If possible, I hope Joe can get the recognition he deserves for all the hard work he’s done over the past 15 months.

Daisie · 17 October 2022

Agent replied · 29 October 2023

This is a fantastic review, thank you Daisie. We will pass this on to Joe and the team. Best wishes for life in your new home.

5/5

Trustpilot

I Highly Recommend Michael Jones Worthing Branch

I highly recommend Michael Jones for their professionalism throughout the buying and selling process. Jane Tomlinson, Sales Progressor went above and beyond her remit on the sale of my Mother's property. She was constantly on the phone passing information on to the buyer to speed up the process. Basically, Jane did the job which the solicitors should have done! It was unfortunate that the solicitors took almost 7 months to complete even though it was an empty flat my Mother bought and her buyer was a first time buyer! Much gratitude to all at Michael Jones in Worthing.

Maria · 1 October 2022

Agent replied · 29 October 2023

Thank you so much for your review Maria. We will pass your kind message on to Jane and the team, and we are very happy to hear she could help you so brilliantly with the sale.

5/5

Trustpilot

Professional and honest

Professional and honest. James is a star. Through start to finish he kept us updated on our purchase. We hit a few hiccups on our journey through our process ( My buyers solicitor ) and things become stressful. James stepped in a took the bull by the horns and we moved in September. If it was not for him we would have lost our dream house. He is a credit to his company and very knowledgeable in his profession

Dazza · 29 October 2022

Agent replied · 29 October 2023

Thank you for your review. Great to hear James could help you secure your dream home. Best wishes in your new place.

5/5

Trustpilot

Michael Jones assisted us in purchasing…

Michael Jones assisted us in purchasing a new build flat on the Worthing sea front. Max was extraordinary helpful in helping us select the best flat for our purposes, patient with us during the long new build process, and always very responsive to updates on the project and our requirements. We are thrilled with the outcome and appreciate all of Max/Michael Jones effort to make this happen.

Mr · 20 September 2023

Agent replied · 29 October 2023

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Trustpilot

Great experience working with professionals

James was an excellent first point of contact and then Lucy worked incredibly hard to find me a suitable tenant and didn't give up - I found her a pleasure to work with, polite, friendly and professional. Lisa then handled all the paper work and was quick and efficient. All in all a great experience, truly a professional team of charming individuals. I would happily use them again and recommend them to others - even the post letting paper work statement was clear and easy to understand.

Seaside · 12 July 2022

Agent replied · 29 October 2023

Very pleased to hear this. We will pass your message on to James, Lucy and Lisa.

5/5

Trustpilot

Really happy with my tenancy renewal

Really happy with my tenancy renewal. My circumstances had changed and I needed a guarantor. Ella Glazebrook at the Worthing branch was fantastic! There were quite a few emails and she replied to each one quickly. Thank you so much for all your help Ella and ensuring it was a smooth process.

Yolanda · 19 July 2024

Agent replied · 24 August 2024

Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.

5/5

Trustpilot

House Sale

From the moment Oliver Strotten walked into our home to provide a valuation of our property, I knew immediately that we would be using Michael Jones. His experience and professionalism mixed with such a lovely personality made it such an easy choice to choose to market with MJ over other valuations that we’d had earlier on. Found a buyer immediately from the first set of viewings and then we were handed over to the lovely Karlie Davis. Where do I start, she continued the impeccable service that we’d had up until that point and that carried on all the way to the point of completion. For such a small chain we had such a long time until completion, but this was down to the seller of the house that we were buying, during which time Karlie went above and beyond my expectations continuously. I can’t overstate how happy I was with the service that she has provided to us, she is such a polite and friendly person to deal with and just made everything seem so easy, replying very quickly to any queries that we had. I can imagine this is such a stressful environment, but she always came to me with such a happy and positive attitude. I can’t thank you enough.

Louise · 26 June 2022

Agent replied · 29 October 2023

We are so pleased to hear this Louise. We will pass your kind message on to Oliver and Karlie, and we wish you all the best in your new home.

5/5

Trustpilot

My property letting

The tenancy closing was handled very well by Rimvydas Tumas. He has worked hard to achieve it within a few days.

Min · 19 September 2026

Agent replied · 25 September 2026

Thank you for taking the time to leave a 5 star review.

5/5

Trustpilot

Zara is awesome!!

Zara was so lovely! She was really sweet, explained everything well and overall made the viewing a very pleasant experience! 🥰

Leo · 1 June 2026

5/5

Trustpilot

I was impressed with the services

I was impressed with the services, friendly staff and help offered by Michael Jones.Being my first purchase, I had questions, which Juliette was brilliant at helping to answer, or advise on where to find info. When unable to attend, Max was very helpful and also provided great customer service in Juliette's absence.On completion, met with some flowers and everything I needed, great people, great service, great company.

Ash · 17 August 2023

Agent replied · 29 October 2023

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Trustpilot

Last time we bought property was decades ago.

We recently made a property purchase from this branch and our Sales Progressor was Karlie Davies.Now both my partner and myself haven't done this in decades, so we were fairly in the dark about best ways to proceed and progress the purchase. It has to be said Karlie always kept us informed and at no point did we feel we weren't sure what was going on. She did a blinding job and we would recommend this branch and Karlie every time.

Simon · 28 April 2022

Agent replied · 29 October 2023

Thank you Simon, glad to hear we could give you a good experience with your purchase.

5/5

Trustpilot

Joe Oakley called to explain an issue…

Joe Oakley called to explain an issue with property,which tenant had reported, and gave all the options to resolve.

Jay · 23 September 2026

Agent replied · 24 August 2024

Thank you so much for taking the time to review our service.

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