5/5
TrustpilotAll points clearly stated
All points clearly stated. Relevant points carried out quickly with no fuss.
Agent replied · 29 October 2023
Great to hear this! Thank you, we appreciate your feedback.
Trusted Agent profile · Ferring
Michael Jones & Company Ferring reviews
★★★★★
1,031 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,031 reviews on two platforms, including 20 Google reviews rated 4.4.
Reviews
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotEasy Tenancy Renewal
I was able to talk to Isabella in person and discuss the situation which was very helpful
Agent replied · 29 October 2023
Great to hear this, thank you so much for your review Sue
5/5
TrustpilotCustomer service cannot get better than this!
I had great customer service from Jane in the Letting Renewals team. The process of renewing my tenancy was quick, smooth and convenient. She has been there for me, assisting me and answering questions I had along the process which I really appreciate.
Agent replied · 29 October 2023
Thank you for the great feedback Carl.
5/5
TrustpilotRenewal of tenancy agreement and subsequent changes
The renewal of my tenancy agreement and subsequent changes was dealt with perfectly by Sue Harris. She coped with my myriad of questions calmy and professionally and liased between myself and my landlord to achieve a satisfactory outcome for all parties. Thank you.
Agent replied · 29 October 2023
Thanks for the 5 star review Sharon.
4/5
TrustpilotBest agency for lettings
Second time using Michael Jones and they haven’t disappointed. They are all kind and helpful, patient also.I would recommend their professional services.
Agent replied · 24 August 2024
Great to hear this! thank you so much for your review.
5/5
TrustpilotGreat end of tenancy service by Rob Steward
Rob Steward the Inventories and Checkouts manager was a really big help when dealing with a difficult end of tenancy situation. He communicated well with us at all times and went above and beyond to help us resolve the situation.
Agent replied · 29 October 2023
Thank you for your 5 star review Kelly.
5/5
TrustpilotA most enjoyable buying experience
Helpful and professional throughout our buying process. Strong on personal service and, importantly, very sensitive to our moving requirements on Completion of our new development, Calista. Highly recommended!
Agent replied · 29 October 2023
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotGreat experience!
Kind and helpful people! Quick to respond to any queries
Agent replied · 23 October 2024
Thank you for the positive feedback! We're glad we could assist you in your journey.
5/5
TrustpilotFab customer service
Darren Belchamber could not have been more helpful with my purchase. He kept in constant communication throughout the sale.I would happily use this agency again.
Agent replied · 31 December 2023
Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotKeeping us completely updated with the…
Keeping us completely updated with the sale quickly and efficiently.
Agent replied · 23 October 2024
We appreciate your fantastic review! It's wonderful to know that our team met your expectations.
5/5
TrustpilotVery impressed with the whole process…
Very impressed with the whole process when dealing with Michael Jones. Many thanks for all your help and hope to use your services in the future.
Agent replied · 25 November 2023
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services. We look forward to working with you again soon.
5/5
TrustpilotQuick and easy
Quick and easy, with very little to do my end. Many Thanks
Agent replied · 24 August 2024
Great to hear this, thank you so much for your review.
5/5
TrustpilotLovely staff…
I found Karlie Davis at your lancing office soo very helpful and friendly
Agent replied · 24 August 2024
Great to hear this! Thank you, we appreciate your feedback.
5/5
TrustpilotSue Harris at Michael Jones has been…
Sue Harris at Michael Jones has been managing my properties for the last few years and her communication is always excellent, she goes above and beyond to make sure all is well with my properties. I can’t recommend all at Michael Jones letting highly enough.
Agent replied · 29 October 2023
Great to hear, thank you for your review and recommendation.
5/5
TrustpilotOur renewal process handled by Ella
Our renewal process handled by Ella. She was very helpful and done a quick good job within few days.
Agent replied · 24 August 2024
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
5/5
TrustpilotKept in touch over 2 year process
Over a very long process waiting for a new build Michael Jones kept in touch and were always helpful in liaising with the developer and project manager.
Agent replied · 29 October 2023
Thank you so much for your review.
5/5
TrustpilotElla handled the renewal very…
Ella handled the renewal very efficiently and professionally and is very friendly to speak to on the phone. She made the whole process very easy.
Agent replied · 25 November 2023
Thank you so much for your review, we appreciate your feedback.
5/5
TrustpilotVery easy to deal with as soon as I…
Very easy to deal with as soon as I gave them my property to let it was snapped up in a week I would highly recommend and will keep using
Agent replied · 29 October 2023
Thanks so much for your review David, thats great to hear, and we look forward to working with you more in the future.
5/5
TrustpilotRichard & his team were very…
Richard & his team were very professional, and kept us informed throughout the whole process. They also managed the sale of the property to a successful conclusion. We would recommend Michael Jones for selling a property.
Agent replied · 29 October 2023
Great to hear, thank you Terry
5/5
TrustpilotLisa Holden is a brilliant ambassador for Michael Jones
I have contacted Michael Jones as I was looking to move and I found a kind and very helpful lady - Lisa Holden who helped me in my journey. Lisa has helped us to have our dream home.
Agent replied · 29 October 2023
So glad to hear we could help you find your dream home. We will pass your kind message on to Lisa.
5/5
TrustpilotEllie brought the suggestion of a…
Ellie brought the suggestion of a rental increase to our attention. It was perfect timing and good to know our rental property rate is being monitors to ensure good value for the tenant and owner.
Agent replied · 29 October 2023
Thank you for your feedback Michelle.
5/5
TrustpilotEveryone at Michael Jones are all so…
Everyone at Michael Jones are all so helpful and find new tenants very quickly. Very please with the service we receive from them.
Agent replied · 31 December 2023
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
5/5
TrustpilotFantastic expertise and professionalism by Emily Storey
This was the second time I bought a property with Emily and she has been superb on both purchases. She is utterly professional and efficient. She is the focal point through the whole process, chasing where necessary and keeping things calm. She will go far I am sure!
Agent replied · 29 October 2023
This is lovely feedback to receive, thank you Kate. We will pass your thanks onto Emily.
4/5
TrustpilotWill use again.
Good all round service, including marketing of the properties. The viewings part could be improved/more reliable. But otherwise excellent thereafter.
Agent replied · 24 August 2024
Thank you for your review. We appreciate your feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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