Trusted Agent profile · Ferring

Michael Jones & Company Ferring reviews

4.8

★★★★★ Excellent

1,026 reviews across 2 platforms

86 Ferring Street, BN12 5JP

Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,026 reviews on two platforms, including 20 Google reviews rated 4.4.

Google logo

4.4 / 5

20

Reviews on Google

This office

Trustpilot logo

1,006

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Ferring office, from every platform, shown as written. First names only.

5/5

Trustpilot

Tenancy Renewal

Kim, has a high level of professionalism and a systematic way of working, especially in her communication skills.

DJ · 26 January 2024

Agent replied · 29 October 2023

We are thrilled to hear you had a good experience with our lettings team. We will pass your feedback onto Ryan.

5/5

Trustpilot

Excellent service form Juliette.

I had excellent service from Juliette. She is extremely professional, helpful, polite and great to work with. I would highly recommend Jones in general, and Juliette in particular.

Joan · 15 May 2023

Agent replied · 29 October 2023

Great to hear Juliette could help you and provide an excellent service. Thank you so much for your feedback Joan.

5/5

Trustpilot

I'm very happy with the way tiegan…

I'm very happy with the way tiegan shields handled the renewal of my tenancy. She was patient and answered all my questions promptly and honestly.

Zoe · 2 August 2023

Agent replied · 29 October 2023

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to Tegan and the team.

5/5

Trustpilot

Warm and professional

Michael Jones have been professional, warm and very helpful in all my dealings with them. They have gone out of their way to be helpful and give good service and advice.

Dissatisfied · 28 January 2023

Agent replied · 29 October 2023

Thank you so much for your feedback

5/5

Trustpilot

Great service and personal touch because of care and understanding

Great service and personal touch

Dean · 17 September 2024

Agent replied · 23 October 2024

Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback.

5/5

Trustpilot

Good Customer Service

Friday · 15 October 2024

Agent replied · 22 November 2024

Thank you for your feedback!

1/5

Trustpilot

this place isnt poular

i have never heard of this place so its not popular. get some more customers. start to make t popular. i recon you have like 10 customers a day.

Luna · 24 March 2023

Agent replied · 29 October 2023

Dear Luna, thank you for your review, we are sorry to see you left us 1 star, please feel free to reach out to us and we would be happy to discuss this further.

5/5

Trustpilot

ELLA GLAZEBROOK DIRECT LINE 1255

Very Good 5 Star's First Class Most Professional Extremely Polite Very well Spoken Very helpful

Simon · 13 March 2024

Agent replied · 24 August 2024

Thank you so much for your review, we appreciate your feedback.

5/5

Trustpilot

Excellent service Ellie Martin! Thank you!

Excellent service Ellie Martin! Thanks very much She made renewing the contract very easy and smooth for me. I highly recommend Michael Jones and all the staff.Pete Goddard. Landlord

Pete · 23 March 2023

Agent replied · 29 October 2023

Great to hear, thank you Pete

5/5

Trustpilot

Excellent experience from a landlord's perspective.…

I currently rent my property through Michael Jones and have received outstanding customer service from George Waring. His knowledge and experience of the local market is extensive and the overall management of our property is excellent.

Lee · 29 June 2022

Agent replied · 29 October 2023

Thank you Lee, we will pass this on to George.

5/5

Trustpilot

Michael Jones Worthing I can highly…

Michael Jones Worthing I can highly recommend, superb service from beginning to end of my sale. Great communication.Mark Durant in sales progression - a huge thank you

Ben · 22 May 2023

Agent replied · 29 October 2023

We are so pleased to hear we could help you through your sale Ben. We will pass your message on to Mark.

5/5

Trustpilot

I have recently set up my flat for let...

I have recently set up my flat for let through Michael Jones. The process was very professional throughout. Both Lisa and George who handled the process made it very simple and the flat was let in quick time with excellent communication throughout. Recommend them

Customer · 25 February 2021

Agent replied · 29 October 2023

Thank you for choosing Michael Jones to let your flat. We will pass on your kind words to George and Lisa.

5/5

Trustpilot

Recently renewed my tenancy

Recently renewed my tenancy, I had numerous queries but Sue Harris helped make the experience go smoothly and sorted everything out for me.

Mike · 7 September 2023

Agent replied · 29 October 2023

Great to hear this, thank you so much for your review. We will pass this on to the team.

1/5

Trustpilot

Need to check house before handover to…

Need to check house before handover to customer

Unknown · 19 July 2024

Agent replied · 24 August 2024

We apologize for any difficulties you encountered during this process, as we can't see your full name on the review site please reach out to us directly on 01273221101. We hope to have the opportunity to put it right.

5/5

Trustpilot

Isabella

IsabellaMade the renewing of my lease a simple task .. Thank you

Chris · 7 May 2024

Agent replied · 24 August 2024

We appreciate your feedback and are glad we could assist you.

5/5

Trustpilot

Very helpful staff.Effeciient and…

Very helpful staff.Effeciient and professional.

Vinny · 3 September 2024

Agent replied · 29 October 2023

Thank you for your feedback! We’re pleased to hear that!

5/5

Trustpilot

Jane Hoskins @ Michael Jones dealt with…

Jane Hoskins @ Michael Jones dealt with this is a very professional manner keeping us informed of the renewal process throughout. I’d highly recommend both Jane & Michael Jones to any current or potential landlords.Good job!

Steve · 7 June 2022

Agent replied · 29 October 2023

Great to hear, thank you for your review Steve.

5/5

Trustpilot

Renewal

Prompt and efficient service

Sue · 18 September 2024

Agent replied · 23 October 2024

Thank you sincerely for taking the time to share your positive experience with us.

5/5

Trustpilot

Tenancy renewal

The property review and recommendations were completed in a timely manner. Communications with myself throughout were professional and any queries answered in a timely manner.

Shirley · 3 July 2023

Agent replied · 29 October 2023

We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones to manage your property.

5/5

Trustpilot

Efficient service

Efficient service. Always kept in touch with sellers, buyers & purchasers' & sellers solicitors. Excellent details of the property produced. Overall efficient administration.

Mr · 24 August 2023

Agent replied · 29 October 2023

We are thrilled to hear this, thank you so much for your review.

5/5

Trustpilot

Impressed by the work organised by Rob

Rob dealt with our need to get work done on our rental property efficiently and with thorough and speedy communication. We appreciate how straightforward he made the whole process

Vicky · 22 February 2023

Agent replied · 29 October 2023

Thank you for your feedback Vicky.

5/5

Trustpilot

5 Star Service

Michael Jones have been managing my rental property now for several years. Their service abs advise have been invaluable. Sue Harris, our contact, has been friendly and efficient, maki g us confident that our affairs a being well monitored.

Tonita · 13 December 2021

Agent replied · 29 October 2023

Great to hear Tonita, happy we can help.

5/5

Trustpilot

excellent Staff.

excellent Staff.They're al very helpful, supportive and polite. they always answer your phone calls and questions.Every one there works hard, but we need to highlight Jane Tomlinson and Hannah Margeson.Honest and efficient company.

Luis · 25 September 2022

Agent replied · 29 October 2023

Thank you Luis. We will pass your kind message on to Jane, Hannah and the team.

5/5

Trustpilot

Another smooth hassle free year with…

Another smooth hassle free year with Michal Jones letting. Tegan Shield did a fantastic job renewing the tenancy. Helpful, professional and incredibly efficient.

Mark · 31 July 2023

Agent replied · 29 October 2023

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to Tegan and the team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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