Trusted Agent profile · Ferring
★★★★★
1,036 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,036 reviews on two platforms, including 20 Google reviews rated 4.4.
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
5/5
TrustpilotRichard & his team were very…
Richard & his team were very professional, and kept us informed throughout the whole process. They also managed the sale of the property to a successful conclusion. We would recommend Michael Jones for selling a property.
Great to hear, thank you Terry
5/5
TrustpilotLisa Holden is a brilliant ambassador for Michael Jones
I have contacted Michael Jones as I was looking to move and I found a kind and very helpful lady - Lisa Holden who helped me in my journey. Lisa has helped us to have our dream home.
So glad to hear we could help you find your dream home. We will pass your kind message on to Lisa.
5/5
TrustpilotEllie brought the suggestion of a…
Ellie brought the suggestion of a rental increase to our attention. It was perfect timing and good to know our rental property rate is being monitors to ensure good value for the tenant and owner.
Thank you for your feedback Michelle.
5/5
TrustpilotEveryone at Michael Jones are all so…
Everyone at Michael Jones are all so helpful and find new tenants very quickly. Very please with the service we receive from them.
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
5/5
TrustpilotFantastic expertise and professionalism by Emily Storey
This was the second time I bought a property with Emily and she has been superb on both purchases. She is utterly professional and efficient. She is the focal point through the whole process, chasing where necessary and keeping things calm. She will go far I am sure!
This is lovely feedback to receive, thank you Kate. We will pass your thanks onto Emily.
4/5
TrustpilotWill use again.
Good all round service, including marketing of the properties. The viewings part could be improved/more reliable. But otherwise excellent thereafter.
Thank you for your review. We appreciate your feedback.
5/5
TrustpilotSimon McWilton was very helpful and…
Simon McWilton was very helpful and most professional.
Thank you for your positive feedback! We’re delighted to hear that Simon McWilton provided you with helpful and professional service. If you need any further assistance, please feel free to reach out!
5/5
TrustpilotPrompt attention
Prompt attention, good communication and great customer care
Thank you for your positive feedback!
5/5
TrustpilotElla handled our recent tenancy…
Ella handled our recent tenancy renewal, the process was, quick, smooth & clearly communicated! Thanks.
We appreciate your feedback and are glad we could assist you.
5/5
TrustpilotKim Brand renewed tenancy
Kim Brand renewed the tenancy agreement efficiently and correctly.
Great to hear this, thank you so much for your review.
5/5
TrustpilotHandled well
The tenancy renewal was handled very smoothly by Kim Brand
Great to hear this, thank you so much for your review.
5/5
TrustpilotI am very happy with the way that Ms. Sue Harris carried out the tenancy renewal process.
I was kept informed about my options well advance of the due date, which would help me if I wanted to do my own research on how to proceed.
Thank you so much for your review Med. We appreciate your feedback and are glad to hear that you were pleased with your experience with us. We will pass this on to Sue.
5/5
TrustpilotCalm efficient service
Calm efficient service - professionally handled
Thank you for your positive feedback! We’re delighted to hear that you experienced calm and efficient service from our team.
5/5
TrustpilotReally efficient service
Really efficient service, prompt responses and dealt with any issues well. Really happy with the customer service given for my check out to get my deposit back. Also my move in was smooth, excellent communication a leak was reported and resolved within 24 hours of move in.
Thank you Emma for this fantastic 5-star review. Was there anyone in particular who stood out to you? As a company, we love to share our reviews with our staff and acknowledge the great work they have done.
5/5
TrustpilotTenancy Renewal
My tenancy was up for renewal and Ella Glazebrook managed the process and negotiations on my rent increase politely and professionally. Nobody likes an increase but Ella helped to make the whole process as stress free as possible.
Great to hear we could make the process as stress-free as possible for you Dennis.
5/5
TrustpilotThey are really professional and…
They are really professional and helpful. I just bought my first house and the process was really smooth . I would recommend everyone if you want to buy a house or sale go to them , they are great ….
Thank you so much.
5/5
TrustpilotTenancy renewal notification
Kirsty notified me by email that my rental property tenancy was due for renewal, giving me the latest advice in connection with renewals. She then followed this up with a telephone call. She is always friendly and totally professional.
Thanks Janina. Great to hear.
5/5
TrustpilotThey react to my problems
They react to my problems, that I don't even know about. They are great 👍
Thank you so much for your review, we appreciate your feedback.
5/5
TrustpilotGreat service to use as a landlord
Great service to use as a landlordVery helpful and informative I have spoken with Sue Harris in particular many times and nothing is ever too much trouble and she’s extremely responsive to any emails I send Would recommend
Thank you for your review Julie.
5/5
TrustpilotRent renewal review
Ella Glazebrook recently handled the renewal on my property, and did this with care and consideration to both parties.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotMy experience with Michael Jones was…
My experience with Michael Jones was awesome because they made it easy for me to do my viewing online and they do not miss any appointments.
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us.
5/5
TrustpilotExcellent service
My wife and I enjoy dealing with your letting dept, they are all ways very friendly, helpful and when they don't know the answer we can rely on them coming back to us once they have researched our query.Excellent Staff training is very evident though out the team.
Thank you for the great review Peter and Valerie, always happy to help where we can.
5/5
TrustpilotVery helpful and friendly staff
Very helpful and friendly staff. No complaints :)
Thank you for your positive review!
5/5
TrustpilotProfessional renewal management
Excellent service by Ella (Glazebrook) in managing the tenancy renewal. Good sound advice to us (landlord) and prompt negotiation and resolution with the tenant.
Thank you for sharing your positive feedback and for choosing our services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Michael Jones & Company Ferring hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ferring.
