5/5
TrustpilotWorthing Lettings
The lettings team are really helpful,reliable and kind.
Trusted Agent profile · Ferring
Michael Jones & Company Ferring reviews
★★★★★
1,031 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,031 reviews on two platforms, including 20 Google reviews rated 4.4.
Reviews
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThey are so friendly and they help you…
They are so friendly and they help you a good place to live. I am happy with this company
Agent replied · 24 August 2024
Great to hear this, thank you so much for your review Lita.
5/5
TrustpilotKim Brand - she’s got you
Kim Brand, what a Top Women, Made sorting my tenancy renewal effortless while being super speedy in communication back and forth with myself and the landlord. Give Kim a raise!
Agent replied · 31 December 2023
We are delighted to hear that you had a great experience with us Georgina. Thank you for sharing your positive feedback and for choosing Michael Jones .
5/5
TrustpilotFlat Sale
Michael Jones stayed on the ball during a protracted sale, Keeping me up to date when neccessary. They identified a number of issues that could have delayed things and enabled me to get them escalated.I would reccommend them
Agent replied · 29 October 2023
Thank you for your review Paul. It is great to hear the team was proactive in helping your sale.
1/5
TrustpilotRepair to down pipe on balcony not…
Repair to down pipe on balcony not completed after a year. Paying a premium for a balcony that I couldn’t use
Agent replied · 24 August 2024
Thank you for your review, we are so sorry to read about your experience. I understand our property management team are working hard to resolve these issues with the managing agent.
5/5
TrustpilotVery helpful
Darcy hutchby answered any questions I had and made the viewing very relaxed.
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotEasy process with help !
Very helpful people all at the end of the phone ready to help.Ryan sorted out my problem with the goodlord ap in seconds !! What a star . Really polite and friendly .Thank you.
Agent replied · 29 October 2023
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
5/5
TrustpilotWell thank goodness for Jane
Well thank goodness for Jane! Keeping the seller motivated and offering guidance and assistance to this elderly seller, whilst keeping us as buyers informed throughout. Engaging and friendlly. Michael Jones are lucky to have her. Overall fabulous service. Thoroughly recommend Michael Jones Worthing.
Agent replied · 29 October 2023
Thank you for your review Sassy.
5/5
TrustpilotMichael jones company is so…
Michael jones company is so professional -kim Brand- who facilitated all the renewal process provided so amazing service
Agent replied · 29 October 2023
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
5/5
TrustpilotProfessional
Professional. All information we needed received on time, all necessary steps were communicated in clear and undertstandable way.Thank You
Agent replied · 24 August 2024
Thank you sincerely for taking the time to share your positive experience with us.
5/5
TrustpilotThe company is good and professional
The company is good , l am glad they managed to look for a house near basic amenities. They're quick and efficient. Excellent service 👏
Agent replied · 24 August 2024
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
5/5
TrustpilotJust renewed tenancy
Just renewed tenancy, there were a few issues to sort out but Ella (and Sue) , kept us informed along the way, with Ella sending through the final documents for us this morning within minutes of putting the phone down. Thanks again
Agent replied · 29 October 2023
Thank you for your review Paul.
5/5
TrustpilotJust renewed tenancy
Just renewed tenancy, there were a few issues to sort out but Ella (and Sue) , kept us informed along the way, with Ella sending through the final documents for us this morning within minutes of putting the phone down. Thanks again
Agent replied · 23 October 2024
Thank you for your review Paul.
5/5
TrustpilotExcellent service
Our agent Ella Glazebrook kept us informed every step of the tenancy renewal and was very helpful at all times.
5/5
TrustpilotGreat help and support from Michael…
Great help and support from Michael Jones lettings Agency
Agent replied · 22 November 2024
Thank you for your kind words! We're so pleased to hear that Michael Jones Lettings Agency provided you with great help and support. Your feedback is greatly appreciated, and we're glad we could assist you.
5/5
TrustpilotHighly recommend
As a landlord I can’t recommend the Lettings team at Michael Jones highly enough. Excellent, timely, comprehensive advice and service as always.
Agent replied · 24 August 2024
Thank you for the 5 stars Sara.
5/5
TrustpilotSmooth processing of our tenancy…
Smooth processing of our tenancy renewal We are grateful to Mr. Ryan Smith who handled our tenancy renewal smoothly, he is very accommodating and prompt in answering our queries. Thank you.
Agent replied · 29 October 2023
Great to hear this, thank you so much for your review Marie. We will pass this on to Ryan.
5/5
TrustpilotRenewing my tenancy was made easier…
Renewing my tenancy was made easier with Kirsty’s help & understanding of the situation I am in. She was very helpful in all ways & took time to explain the new process of renewing my tenancy. Very happy
Agent replied · 29 October 2023
So pleased to hear this Neil. Thanks for the review
5/5
TrustpilotBrilliant estate agent very helpful and…
Brilliant estate agent very helpful and lots of local knowledge they were great to deal with.
Agent replied · 24 August 2024
Thank you so much for your review, we appreciate your feedback.
5/5
TrustpilotVery professional service from initial…
Very professional service from initial viewing and negotiations by Rob Jackson through to completion of sale with dedicated sales progression by Mark Durrant who Kept us informed of progress throughout. Prompt response to emails/phone calls.
Agent replied · 29 October 2023
Hello N & J Investments, we are so pleased to hear that you had a great experience with us all the way from viewings through to completion and that you felt informed throughout.
5/5
TrustpilotFindon valley Branch!
The Findon valley team were great. Always called back, and updated me with everything. Very approachable and kind. Thank you team Findon. Excellent customer care!
Agent replied · 24 August 2024
We appreciate your fantastic review! It's wonderful to know that our team met your expectations. We're here for any future needs you may have.
5/5
TrustpilotFriendly, professional team
Michael Jones keep being great for me, my tenants, and the neighbours, - all equally important to me. Too many in the team to mention by name, but they're consistently excellent at working together to support me in renting out my property.
Agent replied · 29 October 2023
Thank you for your feedback Emma
5/5
TrustpilotEasy, quick and happy!
So easy and simple to follow the guidance and links, really prompt responses. Very happy with all aspects of the service from Ella Glazebrook.
Agent replied · 24 August 2024
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
5/5
TrustpilotEvery thing was dealt with efficiently…
Every thing was dealt with efficiently and effectively thank you
Agent replied · 23 October 2024
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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