Trusted Agent profile · Ferring
★★★★★
1,029 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,029 reviews on two platforms, including 20 Google reviews rated 4.4.
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
5/5
TrustpilotStress-free selling
From valueing, photographing and listing my property, to liasing with me throughout the sale, all members of Michael Jones showed a high level of efficiency, professionalism and care. They turned what could have been a stressful experience into a seamless process.
We are delighted to hear that you had a great experience with us Matthew. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotSue was very helpful with sorting all…
Sue was very helpful with sorting all tenancy requirements.
Thank you Jay.
5/5
TrustpilotEasy let
The entire process of renting which can be a nightmare was stress free with Michael Jones. Great flexibility and efficiency with viewings, referencing and moving.We ve communicated with Hayley Scammell on few occasions regarding maintenance and tenancy and she has been very professional and extremely helpful/supportive. Thanks for housing us !M&A
Great to hear this, thank you for your feedback Aksana.
2/5
TrustpilotExtremely Disappointed with Service
When I had a major problem, help was refused. I have let this property with Michael Jones for 35 years. I have never asked for help during this time.
We are so sorry to hear about your experience and would love to put this right. I have passed on your comments, and we will be in touch this afternoon.
5/5
TrustpilotAll good
All good but the property not ready when I move in carpet not replace electricity gas supply not informed me about where I got to contact some damage in the property not repair
Thank you for taking the time to share your experience.
5/5
TrustpilotJane was lovely
Jane was lovely. Very friendly and helpful.
Thank you Marvin.
5/5
TrustpilotKim Brand she is amazing!
Kim Brand she is amazing!! I’m so happy with the way she handled my renewal. I can’t thank her enough for the excellent work done for me Much appreciated for your time Kim
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
5/5
TrustpilotVery well organised and professional…
Very well organised and professional service Ella Grazebrook who helps manage our property portfolio is always there to assist when required.Well done to all the team
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
5/5
TrustpilotExcellent Service from Catherine
Catherine McCabe dealt with the check out of a one of my flats. She was extremely professional and helpful and always emailed me back the same day.
We are thrilled to hear this, thank you so much for your review.
5/5
TrustpilotI’ve been a customer of Michael Jones…
I’ve been a customer of Michael Jones for 10 years they’ve been extremely helpful with my buy-to-let portfolio. James & Sue are always at the end of the phone. I would highly recommend them. They are by far the best agent.
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotMy Property
I am grateful for Sue Harris in brokering a rent increase on the property in question, as far as I know everything went smoothly and the Tenant has signed another year’s agreement. She has been in the property for a good few many years now and hopefully will remain for some time to come.
Thank you for the 5 stars Mr Gray.
5/5
TrustpilotReliable, professional and caring in all aspects
We had a bad experience with another agent before we switched to Michael Jones. Best thing about them is how they follow up on the actions and coordinate with all parties across a house chain.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotSmooth Tenancy Renewal
Ella Glazebrook handled our recent tenancy renewal. She communicated well with all parties, clearly explained the various options and answered queries promptly and concisely. Overall, a very smooth experience, professionally handled by Ella, thank you!
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
5/5
TrustpilotLetting renewal
Efficiently dealt with letting renewal by Sue Harris and her team
Great to hear, thank you! We will pass this onto Sue.
5/5
TrustpilotSuper helpful employee
The lovely Darcey showed us around and couldn't do more regarding providing us with the essential information and assisting me on my application.
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
5/5
TrustpilotOur flat was sold in two days.
Our flat was sold in two days.The overall sale and new purchase experience was very challenging due to several factures, Michael Jones & Company provided excellent support throughout this process, keep us fully informed and going over and above what we would normally expect. My wife and myself were very impressed and extremely grateful.
Thank you for the feedback Ivan.
5/5
TrustpilotTeam @ Michael Jones
Tenancy renewal and rent negotiations is made vey easy with Michael Jones. Isabella Whitham thank you for all your effort in securing the renewal, negotiating with the current tenant..
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized.
5/5
TrustpilotAgents only Selling and buying experiencethrough Michael…
Selling and buying through Michael Jones was an excellent experience- pity you couldnt have been legal people too🤣I was kept informed by both Worthing and Goring offices on a regular basis as to how 'things were moving'. Friendly, helpful staff and big thanks for the moving in pressie from Goring
Great to hear we could give you a great buying and selling experience Christine! Thank you for your 5 star review.
5/5
TrustpilotThe Findon Valley team
The Findon Valley team, were extremely efficient and helpful at all times, making the whole process of purchasing the property seamless.
We are thrilled to hear that you enjoyed your experience with us.
5/5
TrustpilotGood professional service and helpful advice…
Ella Glazebrook provided us with an informative and professional service with the renewal of a rental agreement with our tenant. Happy to recommend this company and staff member to any landlord.
Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.
5/5
TrustpilotExcellent service!
I have been using Michael Jones to manage my properties now for well over 20 years and can only sing their praises. Sue Harris (Property Renewal Manager) does an excellent job when it comes to lease renewal, as in fact do all the other people in all the other departments. Well done everybody!
Thanks so much Roger.
4/5
TrustpilotAll of the staff at Michael Jones were…
All of the staff at Michael Jones were helpful and pleasant to deal with during our house purchase. Wouldn’t hesitate to recommend
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team during your house purchase. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new home!
5/5
TrustpilotI have used this company for my rented flat…
I have used this company for approximately 18 years - firstly with Bacon and Co then, following the merger, Michael Jones & company. They have always kept me informed of what was going on and arranged to have any immediate repair work carried out if necessary. Staff are always friendly and helpful.
So glad to hear this Sue, thank you for the review.
5/5
TrustpilotLouis Griffiths Goring branch is the…
Louis Griffiths Goring branch is the nicest most genuine estate agent I’ve ever dealt with ( and I’ve moved home lots of times in my lifetime!) He was super helpful and communicative from the outset even though I wasn’t the best prospect as a buyer. Would thoroughly recommend.
Thank you for your review Amanda. We are so happy to hear this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Michael Jones & Company Ferring hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ferring.
