5/5
TrustpilotThanks Olivia Oakes for dealing with my…
Thanks Olivia Oakes for dealing with my tenancy agreement. Very efficient.
Agent replied · 29 October 2023
Thank you for the 5 stars.
Trusted Agent profile · Ferring
Michael Jones & Company Ferring reviews
★★★★★
1,029 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,029 reviews on two platforms, including 20 Google reviews rated 4.4.
Reviews
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotRenewal of Tenancy.
I am Landlord of a tenancy which is managed by Michael Jones Company. Jane Hoskins reminded me in good time that the tenancy was due for renewal and asked if I wished to renew. She then checked with the current tenants that they wished to stay and confirmed the renewal with me. All done in a timely and systematic way.
Agent replied · 24 August 2024
Thank you for the review Alan, we will pass this on to Jane.
5/5
TrustpilotFantastic Estate agents
Fantastic Estate agents, professional service, friendly and so helpful.We cannot move in to our new home.Special thank you to both Brett and Lucy for your help
Agent replied · 23 October 2024
Thank you for your wonderful feedback! We’re delighted to hear that you found our service to be professional, friendly, and helpful. It's great to know that Brett and Lucy made a positive impact during your experience. If you need any further assistance as you prepare to move into your new home, please don’t hesitate to reach out.
5/5
TrustpilotMany thanks to Jane for making our…
Many thanks to Jane for making our tenancy renewal very straight forward!
Agent replied · 29 October 2023
Our pleasure, thank you for your review.
5/5
TrustpilotGood estate agents
I had a very good experience with Michael Jones. Paul always responded very quickly and matters got dealt with effectively and promptly.
Agent replied · 22 November 2024
Thank you for your kind feedback! We're delighted to hear that you had such a positive experience with Michael Jones. It's great to know that Paul provided prompt and effective support throughout. We truly appreciate you sharing your experience and hope to assist you again in the future!
5/5
TrustpilotTop estate agents.Exemplary service from Mark Durrant and…
Exemplary service from Mark Durrant and Rob Jackson, thanks guys for all your hard work. Having experienced how bad estate agents can be, I feel I fell on my feet when I gave the task of selling my unusual property to Micheal Jones in Worthing. Also a mention to the excellent reception too.
Agent replied · 29 October 2023
Thank you very much for your kind words Carl. We will pass your message onto Mark, Rob and the team.
5/5
TrustpilotIt’s been such a pleasure having Ella…
It’s been such a pleasure having Ella glazebrook help me with change of tenancy she’s been so helpful and patient, I believe she’s a great credit to Micheal jones! Such a polite, professional delight member of staff
Agent replied · 24 August 2024
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotRecently entered into a house sale & purchase
Recently entered into a house sale & purchase. The chain was really smooth until a few hiccups occurred lower down the chain. Mark, Joe, Matthew, Jane, James and the entire sales team tried to help on many occasions. I was kept up to date and informed throughout up to the exchange recently. Even now after exchange I’m still getting help, advice and if I need any updates, I know I can pick up the phone to the team.
5/5
TrustpilotPaul Jackson at Goring
Paul Jackson at Goring office recently handled a sale for me, which was not entirely straightforward. It was Paul who actually got the sale over the line due to his energy and determination. Professionalism personified.
Agent replied · 24 August 2024
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
4/5
TrustpilotFriendly and Professional team
Louis Griffiths provided timely and relevant support throughout our experience as purchasers with Michael Jones. I would not hesitate to recommend the team from the Goring office in the future.
Agent replied · 24 August 2024
Thank you for taking the time to share your positive experience!
5/5
TrustpilotA very positive outcome
We were very impressed with everything Michael Jones did for us in selling our bungalow in Ferring .We thought that the whole team worked hard to move the sale along, always returning phone calls and keeping us up to speed.We would have no hesitation in recommending Michael Jones & Co.
Agent replied · 29 October 2023
Great to hear, thank you Christine and Dudley
5/5
TrustpilotMy recent contract renewal
My recent contract renewal was handled by Isabella Whitman who was friendly, very helpful not to mention patient. Keep up the great work Bella and thank you!
Agent replied · 29 October 2023
We appreciate your fantastic review! It's wonderful to know that our team met your expectations.
5/5
TrustpilotExcellent personal service as a buyer
Excellent personal service as a buyer. I would highly recommend them if you are considering selling or buying. Were very involved throughout the process ensuring a successful conclusion.
Agent replied · 24 August 2024
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
5/5
TrustpilotSue was very helpful and professional…
Sue was very helpful and professional in renewing the flat tenancy
Agent replied · 29 October 2023
Thank you for your review.
5/5
TrustpilotOlivia is really helpful and quick at…
Olivia is really helpful and quick at replying
Agent replied · 29 October 2023
Thank you for your feedback Cecilia.
5/5
TrustpilotAn example of what a good Estate Agent should be .
Extremely helpful through a long and tortuous process.Could not do enough to help the process along and were always friendly, considerate and professional.
Agent replied · 23 October 2024
Thank you for sharing your positive feedback
5/5
TrustpilotMichael Jones have been a great estate…
Michael Jones have been a great estate agents! Jane Tomlinson has nurtured the sale of our sons flat to a happy conclusion. Jane has worked tirelessly throughout the conveyancing procedure. Friendly, professional, patient, helpful and knowledgeable!Many thanks......
Agent replied · 24 August 2024
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
5/5
TrustpilotWhat a fantastic team
What a fantastic team, they have handled our sale in the most professional manner, they've done a fantastic job, advised and presented our property to maximise our return. Far exceeded our expectations.
5/5
TrustpilotDear Kim Brand
Dear Kim!Thank you for your understanding, and patience, and for all the information that you sent to me, it's helped me very much, I wish you and your team a Merry Christmas and a Happy healthy New Year!
Agent replied · 31 December 2023
We appreciate your feedback and are glad we could assist you. Feel free to reach out if you require further assistance.
5/5
TrustpilotFrom the moment i put the sale of my…
From the moment i put the sale of my property with Michael Jones it was dealt with professionally.Karlie in sales progression kept me in the loop at all times which made it very easy for me to deal with any queries that popped up from time to time.The customer service experience for me was 100%
Agent replied · 29 October 2023
Great to hear Gary, thank you for your review.
5/5
TrustpilotThank you Ella at Michael Jones was…
As per usual Ella at Michael Jones was very helpful with my tenancy renewal. In fact whenever I contact MJ I am met with kindness and efficiency, which I have appreciated given my age and vulnerabilities. Thank you.Graham
Agent replied · 31 December 2023
Thank you for the positive feedback! We're glad we could assist you in your journey.
5/5
TrustpilotAll the staff at the Ferring branch…
All the staff at the Ferring branch were very efficient, they showed professionalism at all times along with a great sense of humour, leading the way through our house sale in a very volatile market.A special mention must go to Angela Brockwell and Emma Winrow for their continued help, support and friendliness.
Agent replied · 29 October 2023
Thank you for your review Caroline. Great to hear we could help you so well through your house sale.
5/5
TrustpilotTop class team
If I could give this 10 stars I would. Very professional, very helpful and very friendly. Sooooo happy to get this across the line. One person I have to give praise to is James. Top man. Got it over the line. If you wanna move or buy these are the team to go with. Thank you.
Agent replied · 29 October 2023
So glad we could help Stephen, thank you for the review.
5/5
TrustpilotWe have used Michael Jones as our…
We have used Michael Jones as our managing agents for a number of years now. We are very pleased with the service they provide. Most recently, Ella in the lettings department has dealt with the tenancy renewal. She gave us good advice and dealt with the renewal professionally.
Agent replied · 29 October 2023
Thank you for the feedback Tim.
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