5/5
TrustpilotKirsty Smith was very friendly and…
Kirsty Smith was very friendly and professional always kept me updated thank you
Agent replied · 29 October 2023
Great to hear, we will pass your 5-star review onto Jo.
Trusted Agent profile · Ferring
Michael Jones & Company Ferring reviews
★★★★★
1,031 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,031 reviews on two platforms, including 20 Google reviews rated 4.4.
Reviews
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWould 100% recommend
Although the process of buying the house threw up some curve balls and it took much longer than we expected, George's fantastic communication, perseverance and sense of humor made the whole experience much less stressful than it could have been. We would definitely use Michael Jones & Co again (but hopefully we don't have to anytime soon) and would recommend to others.
Agent replied · 29 October 2023
This is great to hear, thank you for the feedback Victoria. We will pass your message on to George and the team.
5/5
TrustpilotLisa was very professional and always…
Lisa was very professional and always helpful. She gave us a very good service.
Agent replied · 29 October 2023
Thank you Rosemary, we will pass this on to Lisa.
5/5
TrustpilotSue Harris and team are great
Sue Harris and team are great. They are always quick to reply and get things sorted.
Agent replied · 29 October 2023
Thank you for taking the time to leave a review.
5/5
TrustpilotThank you Mark at Worthing branch for…
Thank you Mark at Worthing branch for help and referrals.Always helpful and professional.Helen
Agent replied · 29 October 2023
Thank you Helen.
5/5
TrustpilotI recently renewed my tenancy with…
I recently renewed my tenancy with Michael Jones. Kim handled the process from start for finish and was really helpful and answered my many questions!! The process was really smooth and easy.
Agent replied · 24 August 2024
We are thrilled to hear this, thank you so much for your review.
5/5
TrustpilotKirsty is A1 as usual
Kirsty is A1 as usual. No problems.
Agent replied · 29 October 2023
Thank you Sandy
5/5
TrustpilotLisa Holden Thumbs Up
Lisa Holden was proficient and professional and supported me in a very personable way through the tenancy process.
Agent replied · 29 October 2023
Thank you, Janet, we will pass your kind words onto Lisa.
1/5
TrustpilotI have been a tenant with a Michael…
I have been a tenant with a Michael Jones managed letting for 4 years. For the first year I received a sufficient service. However after the fact I have received anything but that. After reporting an irregular billing method for one of my services whereby my land lord was clearly overcharging me and being obstructive about providing legitimate data on why my bill for one person is higher than the average family of four , I have spent the last year of my life being goaded , insulted and disrespected in the deepest way I have ever been treated in my life. Firstly. Soon after this issue. I had the loss of a main service (gas , electric , etc) in my letter property and whenever I asked when I would be able to get a repair , I was told every excuse under the sun and the conversation somehow always swung back to the issue about the billing issue. It took me 4 weeks to receive a basic human right that the company promise will be given to all tenants within 3 days. However I decided to put this down as a coincidence. Until I simply asked that after losing my sister that the accounts department do not call me on the date of my sisters funeral. On that given day I was called 4 times and when I took this up with another member of staff I had to provide evidence and was pretty much called a liar. Lastly and the reason I will be leaving. A member of there staff has shared information of this issue to several people I have a relationship with socially. A complete breach of data protection. Luckily for this second rate estate agency. I am not the type of man who stands in court pointing fingers and would much rather save my money to provide for my soon to be born son than spend years throwing money and watching them continue to lie under oath. I strongly advise that you steer away from Michael Jones.
5/5
TrustpilotThere were a few hiccups along the way…
There were a few hiccups along the way and sometimes communication on 1 side was lacking but Darren was outstanding in his work and commitment and got everything flowing again. Many thanks Darren
5/5
TrustpilotMaisy Darcy
Maisy Darcy You are the kind and polite kind person.. for your support I got this house thank you for your support.. I give 5 star ⭐
Agent replied · 23 October 2024
Thank you so much for your wonderful feedback and the five-star rating! We’re delighted to hear that Maisy Darcy’s kindness and support helped you secure your new home.Her commitment to providing excellent service truly makes a difference, and we will be sure to share your kind words with her.
5/5
TrustpilotDarcy Hutchby
Darcy Hutchby, was really helpful when showing me around the flat, answering all the questions I had, and she made me very confident in my application.
Agent replied · 22 November 2024
Thank you for your kind words! We’re delighted to hear that Darcy was helpful in showing you around the flat and that her support boosted your confidence in your application.
5/5
TrustpilotTenancy renewal…
The renewal went very smoothly thanks to Ellie Martin.
Agent replied · 29 October 2023
Thank you for the 5 stars Pearl.
5/5
TrustpilotTenancy renewal.
Tenancy renewal.Thanks Olivia for the quick and efficient way you dealt with thisP
Agent replied · 25 November 2023
Thank you Peter.
5/5
TrustpilotMy letting experience with Michael Jones & Co.
My letting experience with Michael Jones has been excellent. Communication and responses to questions is very fast. Hayley the lettings director has been an enormous help with my property, incredibly professional and has really gone above and beyond. I'd highly recommend this company if you're to rent in the Worthing area, very reliable.
Agent replied · 29 October 2023
Thank you Chris. We will pass your message onto to Hayley.
5/5
TrustpilotRichard Heppenstall…
Richard was most helpful and professional throughout our prolonged purchase.Nothing was too much trouble, would highly recommend his services,
Agent replied · 29 October 2023
Thank you, Barry, we will pass your kind words onto Richard.
5/5
TrustpilotExcellent service! 👍
Excellent service from this well established Estate and Letting Agents. Always professional but at the same time very friendly and supportive. Would thoroughly recommend to anyone looking to buy, rent, or Landlords services.
Agent replied · 24 August 2024
Thank you! We genuinely appreciate your thoughtful review and the time you took to provide feedback. It's wonderful to hear that our efforts have been recognized. Feel free to reach out if you require further assistance.
5/5
TrustpilotPlatinum standard professionals
The entire team in Rustington have been outstanding. Their enthusiasm and knowledge is what first engaged me to sign with them. The promotional material they provided was above anything used by other agents. The sale process wasn't straightforward as the property is historic, so many questions arose from the buyer's side. The patience, caring and professionalism shown by them all was above and beyond anything I would have expected. It was remarkable. Their commitment and expertise has been so impressive. I cannot praise them or thank them enough. If I could give them 10 stars I would.
4/5
TrustpilotHappy Tenant. As I am working full time and working…
As I am working full time and working night shifts, the renewal process of my tenancy agreement was straightforward and very easy and able to accomplish all documents thru email and was sorted out by Ellie Martin one of the staff at Michael Jones. I am just pleased how smooth the transaction.
Agent replied · 29 October 2023
Thank you for your review Marion, pleased to hear we could make this straightforward for you.
5/5
TrustpilotThanks Kirsty
We have used Michael Jones to manage our small property portfolio for the last few years and find their service and professionalism to be of the highest standard. They have an excellent team within their management department and would like to highlight Kirsty for her friendly professional service and attentiveness.Ian & Jo Ward
Agent replied · 29 October 2023
Great to hear this Ian, thank you so much for your review.
4/5
TrustpilotCompliment
There were a few issues when the tenant left the property. Rob Steward took everything in hands and got everything sorted.Thank you.
Agent replied · 29 October 2023
That's great to hear Raoul, thank you for leaving a review.
5/5
TrustpilotElla Grazebrook
Our viewing and buying of the property was made better by Ella who was friendly cheerful and efficient and an asset to your company
Agent replied · 22 November 2024
Thank you for your lovely feedback! We’re delighted to hear that Ella made your viewing and buying experience enjoyable with her friendly and efficient approach. It’s fantastic to know she left such a positive impression, and we agree that she’s truly an asset to our team.
5/5
TrustpilotAlways great service from Hayley and…
Always great service from Hayley and the team.
Agent replied · 29 October 2023
Thank you David.
5/5
Trustpilot1st Class Service
I would like thank James Adams for his excellent professional service and support throughout my protracted house sale.
Agent replied · 29 October 2023
Thank you Barry for this 5-star review! We will pass your kind words onto James.
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