Trusted Agent profile · Ferring

Michael Jones & Company Ferring reviews

4.8

★★★★★ Excellent

1,029 reviews across 2 platforms

86 Ferring Street, BN12 5JP

Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,029 reviews on two platforms, including 20 Google reviews rated 4.4.

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4.4 / 5

20

Reviews on Google

This office

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1,009

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Ferring office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service

Kirsty is always so helpful and efficient & renewal done with ease & good communication

Pippingp · 25 November 2022

Agent replied · 29 October 2023

Great to hear, thank you

5/5

Google

I called the office with regards to a job advertisement but sadly it wasn't enough hours for me. The sales negotiator was very polite and pleasant and wished me good luck. I know Symonds and Reading as they are the local agent to where I live and my parents bought their house from them. Their knowledge of the local area and market is excellent and whilst I haven't used them personally I would always recommend them

Diane · 13 October 2020

Agent replied · 13 October 2026

Thank you for leaving this review!

5/5

Trustpilot

Once again excellent service from…

Once again excellent service from Olivia and her team . Renewal of my tenancy could not have been handled better

Chris · 4 April 2022

Agent replied · 24 August 2024

Thanks for the 5 stars Catherine.

4/5

Trustpilot

The staff are really helpful and…

The staff are really helpful and understanding. I have been talking to Rob Steward who is thorough and explains issues clearly and is quick to respond to my emails and calls. I have found that the staff at Michael Jones are very helpful and understanding and quick to react to situations.

Mike · 3 November 2023

Agent replied · 25 November 2023

Great to hear this! thank you so much for your review Mike.

5/5

Trustpilot

Ella Glazebrook of Michael Jones & Co…

Ella Glazebrook of Michael Jones & Co was prompt and very knowledgeable in responding to my enquires regarding our buy to let property when it came time to review our tenancy agreement. I will most certainly be seeking her assistant and expertise the next time we need advice or have a tenancy agreement issue to deal with. Chris and Madeline

Chris · 14 February 2023

Agent replied · 29 October 2023

Great to hear this, thank you for your feedback and rating Chris.

5/5

Trustpilot

Beach hut sale

From my only visit to the offices of Michael Jones I left with the confidence that they knew their market and would find buyers for a beach hut that was part of an estate that I am managing as executor (3 flats and a town house in SW London). This proved to be a good decision with good communication at all times. Well done.

Mark · 16 September 2022

Agent replied · 29 October 2023

Thank you for your review Mark. Happy to hear we could assist with the sale of the Beach hut.

5/5

Trustpilot

Professional

Nice and easy tenancy renewal, no problems or hassles and Kirsty Smith made it straight forward for us

James · 16 June 2022

Agent replied · 29 October 2023

Thanks for the review James

5/5

Trustpilot

Thanks George Aylott! Amazing service.

I have worked with Michael Jones now for several years, but my most recent experience was with George Aylott, from the Sales team. George has delivered an exceptional service from the outset during the initial process of selling my home, but also been on hand throughout the entire sales process to give updates and answer any questions. A true professional, Michael Jones are lucky to have you.

Matthew · 26 April 2022

Agent replied · 29 October 2023

Thank you for the 5 star feedback Matthew, we will pass your message on to George.

5/5

Trustpilot

Thanks again to MJ team and especially…

Thanks again to MJ team and especially Ella Glazebrook for enabling a smooth renewal

Sue · 21 November 2022

Agent replied · 29 October 2023

Great to hear, thank you Sue.

5/5

Trustpilot

Tenancy Renewal Experience

We recently had the pleasure of working with Kim Brand for our tenancy renewal contract, and we couldn’t be more satisfied with her service. She was very helpful and also proactive in solving issues.

Bartu · 20 September 2024

Agent replied · 23 October 2024

Thank you for your kind review! We’re thrilled to hear that Kim provided such helpful and proactive service during your tenancy renewal. It’s great to know that you were satisfied with the experience. If you have any further needs or questions, please don’t hesitate to reach out.

5/5

Trustpilot

Easy renewal procedure.

Sue Harris made the online renewal of the tenancy agreement a straightforward and smooth process. Thank you.

Dean · 20 July 2022

Agent replied · 29 October 2023

Thank you for your feedback Dean.

5/5

Trustpilot

A very good experience from Jane

A very good experience from Jane, Bev and the whole team. Very attentive and helpful and followed through with all aspects of the sale from start to finish.

Customer · 17 December 2025

5/5

Trustpilot

Sue Harris was quite nice

Sue Harris was quite nice, and lovely

Alexandra · 29 June 2023

Agent replied · 29 October 2023

Thanks Alexandra, we will pass this on to Sue.

5/5

Trustpilot

I recently dealt with Jane Hoskins who…

I recently dealt with Jane Hoskins, who is a Letting Renewal Administrator who was very quick at responding and getting back to me.

Robert · 21 July 2021

Agent replied · 29 October 2023

Good to hear, thank you for taking the time to write this 5-star review, Robert!

4/5

Trustpilot

Great help

Kirsty was really helpful and always got back to me promptly

Cecilia · 9 February 2023

Agent replied · 29 October 2023

Thank you Cecilia

5/5

Trustpilot

Sue Harris was very helpful and…

Sue Harris was very helpful and efficient in securing our new rental renewal and rental increase.

Georgie · 14 July 2022

Agent replied · 29 October 2023

Great to hear, thank you Georgie

5/5

Trustpilot

Top estate agents.

A big thank you for all your diligent work.What a change from our last agents.We've been kept informed at every step, Rob and Mark have been such a help and good advisers.It's been a difficult sell, four buyers down the line, they have shown great patience and perseverance in getting it sold for me at last.We'll done guys, top job!

Carl · 17 December 2022

Agent replied · 29 October 2023

Thank you very much Carl

5/5

Trustpilot

Thank you

Thank you to Ella for making my tenancy renewal straightforward and an easy process

Lewes · 28 September 2022

Agent replied · 29 October 2023

Thank you for your review Lewes.

5/5

Trustpilot

Sue Harris and her team dealt with the…

Sue Harris and her team dealt with the recent renewal of our letting very efficiently. Many thanks.

Susan · 10 May 2022

Agent replied · 29 October 2023

Thank you Susan

1/5

Trustpilot

BEWARE LANDLORDS

**BEWARE OF THEIR SERVICE FOR LANDLORDS**

Barry · 3 June 2026

5/5

Trustpilot

My tennancy was due for renewal and…

My tennancy was due for renewal and Ella from Michael Jones go in touch with me in plenty of time, she was very sufficient and well organised in everything she did, it did not take long and was all sorted so quickly 🙏Thankyou Ella great customer service .

Diane · 21 November 2023

Agent replied · 25 November 2023

Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.

5/5

Trustpilot

Everything was dealt with very promptly…

Everything was dealt with very promptly and smoothly,with no fuss! Well done Sue Harris and her team!

Elizabeth · 4 May 2022

Agent replied · 29 October 2023

Thank you for the feedback Elizabeth.

5/5

Trustpilot

Lease Renewal

Kirsty was, as ever, excellent with our latest renewal. We are delighted with Michael Jones.

Marcus · 29 July 2022

Agent replied · 29 October 2023

Thank you Marcus.

5/5

Trustpilot

All the staff are excellent especially…

All the staff are excellent especially James.

Paul · 3 May 2023

Agent replied · 29 October 2023

Thank you for your feedback Paul.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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