Trusted Agent profile · Ferring

Michael Jones & Company Ferring reviews

4.8

★★★★★ Excellent

1,027 reviews across 2 platforms

86 Ferring Street, BN12 5JP

Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,027 reviews on two platforms, including 20 Google reviews rated 4.4.

Google logo

4.4 / 5

20

Reviews on Google

This office

Trustpilot logo

1,007

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Ferring office, from every platform, shown as written. First names only.

5/5

Trustpilot

The tenancy renewal was dealt with…

The tenancy renewal was dealt with quickly and efficiently by Sue who also gave me spot on guidance re rent increase which my tenant was happy with. Thanks Sue

Lucy · 17 June 2021

Agent replied · 29 October 2023

Thank you for taking the time to leave us this 5-star review, Lucy.

5/5

Trustpilot

Quick and easy tenancy renewal

Renewing my tenancy was made quick, easy and painless, thanks to Ella Glazebrook :)

Alex · 22 April 2023

Agent replied · 29 October 2023

Thank you so much for your feedback Alex. Glad to hear we could help with your renewal.

5/5

Trustpilot

Quick, easy and reassuring renewal

My tenancy renewal was quick and easy, and my query was answered promptly.Thanks to Ellie Martin and Ella Glazebrook

Alex · 25 October 2022

Agent replied · 29 October 2023

Thank you for your review Alex

5/5

Trustpilot

Renewal of Tenancy Agreement

The Tenancy Agreement was coming to an end and Kirsty arranged everything with my tenant so it was effortless for me.

Mary-Jane · 1 August 2022

Agent replied · 29 October 2023

Great to hear, thank you Mary.

5/5

Trustpilot

Absolutely incredible experience!

Absolutely incredible experience with Sam and the team at Michael Jones and Company. Covered every aspect and made me feel very comfortable throughout. Thanks so much for putting me in my new home. Kind regards,Craig Bicknell

Craig · 29 October 2018

Agent replied · 29 October 2023

Thank you for your wonderful review Craig! We're pleased you had a great experience and we wish you all the very best in your new home.

5/5

Trustpilot

First time buyer

First time buying with my husband has been made so straight forward thanks in no small part to the wonderful staff at Michael Jones & company.Karlie in particular our sales rep has been excellent, always quick to reply and answer any questions we had!Finally moving into our new home next week!!

Vicky · 18 January 2024

Agent replied · 24 August 2024

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear about your positive experience with our services. It's our pleasure to assist you in finding your dream home.

5/5

Trustpilot

Buy to Let Tenancy

We approached Michael Jones & Company regarding a Buy to Let tenancy which was in need of refreshing. We were contacted Sue Harris who provided us with an excellent service, including extremely useful advice on the current regulations. We found her to be very professional in the way she administered the tenancy agreement and would have no hesitation in engaging Michael Jones & Company again in the future . Chris & Madeline

Chris · 18 February 2022

Agent replied · 29 October 2023

Thank you Chris & Madeline, happy we could help you with your Buy to Let tenancy.

5/5

Trustpilot

Olivia was most helpful and…

Olivia was most helpful and understanding, which could have been a very stressful situation. She is a credit to your organisation. Thank you Olivia

Customer · 16 February 2022

Agent replied · 29 October 2023

Thank you for your kind words, we will pass them on to Olivia.

5/5

Trustpilot

I have always been happy renting out my…

I have always been happy renting out my property with Michael Jones. When I wanted my property back to move into became a bit of a nightmare with my tenants refusing to move out for 4 months, Hayley in particular was very helpful, she fought my corner and gave me sound advice when she could, to be honest, without her I would have gone mad! I would recommend this company as they are very knowledgable, trustworthy and honest.

Timothy · 21 December 2020

Agent replied · 29 October 2023

Thank you for this fantastic review, Timothy! We understand how difficult It can be managing properties, we are pleased to hear Hayley was able to resolve the complications with your tenants and have you move back into your property.

5/5

Trustpilot

Michael Jones have been an extremely…

Michael Jones have been an extremely helpfull group with great staff making sire i am informed and chasing up required psrties through the sale of my property. Jane has liased with myself to such a high standard and ensured I recieved the information I needed and went above and beyond contacting my purchaser about varies issues and information. Would happily use again.Thank you to you and your team.

Customer · 26 July 2022

Agent replied · 29 October 2023

Fantastic feeedback thank you Craig. We will pass this on to Jane.

5/5

Trustpilot

Recommended letting agency

Letting has been made so easy for us with Michael Jones and company. They are very efficient, with excellent communication. We are very pleased with their service.

Nathalie · 6 July 2021

Agent replied · 29 October 2023

We are so pleased to read this, thank you, Nathalie.

5/5

Trustpilot

Ella was very helpful in making my…

Ella was very helpful in making my Mum's tenancy renewal a smooth and easy process.

B · 19 January 2023

Agent replied · 29 October 2023

Thank you so much for your review

5/5

Trustpilot

I am very happy with the cooperation with Sue Harris

We are very happy with the cooperation with Michael Jones & Company. Sue Harris is really helful and nice person. Sylwia and Slawek

Sylwia · 26 January 2022

Agent replied · 29 October 2023

Thank you Sylwia and Slawek.

5/5

Trustpilot

Ella was totally professional in the…

Ella was totally professional in the process of renewing the tangency of my property.

Tony · 2 February 2023

Agent replied · 29 October 2023

Thank you for your feedback Tony

5/5

Trustpilot

Their excellent reputation went before them…..

I used Michael Jones to sell my property due to their reputation, and they certainly lived up to it. Their communications were professional, friendly and prompt and the house was sold in 3 days.

Jeanette · 21 October 2024

Agent replied · 22 November 2024

Thank you for your fantastic feedback!

4/5

Trustpilot

Renewing the Tenancy

Renewing the Tenancy was easy with the help of Sue Harris. Just a couple of emails and all sorted for another six months.

Karen · 5 January 2022

Agent replied · 29 October 2023

Great news, thank you Karen.

5/5

Trustpilot

Great agency

Olivia and the team at Michael Jones have always been helpful and have managed our tenancy well over the years. Thanks guys.

Tumbi · 21 February 2022

Agent replied · 29 October 2023

Thank you for your review and kind words.

5/5

Trustpilot

Ellie is an asset to the team

Ellie is an asset to the team, communicating efficiently between us and our landlord.

Gray · 26 January 2023

Agent replied · 29 October 2023

Thank you for your feedback Gray

5/5

Trustpilot

outstanding

very good helpful and quick response from Georgia Drain

Roddy · 4 June 2026

5/5

Trustpilot

Helpful Rental Renewal Process

Kirsty was very helpful in renewing my rental agreement. She was also very helpful in clarifying information. Much appreciated.

Glenn · 5 July 2022

Agent replied · 29 October 2023

Thanks Glenn, we will pass this on to Kirsty.

5/5

Trustpilot

Selling my family home as an executor.

From my initial call for a valuation to exchanging contracts Michael Jones have met and exceeded my expectations. Things moved quickly at the start but we ran into a few setbacks (due to an executive sale) but James Adams at the Lancing branch has been extremely understanding, professional and supported me at a difficult time in the sale. Would definitely recommend the Lancing branch.

Debbie · 19 October 2022

Agent replied · 29 October 2023

Thank you for your review and your recommendation Debbie.

5/5

Trustpilot

Tenancy renewal

Ellie Martin handled the tenancy renewal very well and I’m pleased with the outcome. Thanks Ellie.

Viv · 19 October 2022

Agent replied · 29 October 2023

Great to hear, thank you Viv.

5/5

Trustpilot

Great service

Kirsty is always so helpful and efficient & renewal done with ease & good communication

Pippingp · 25 November 2022

Agent replied · 29 October 2023

Great to hear, thank you

5/5

Google

I called the office with regards to a job advertisement but sadly it wasn't enough hours for me. The sales negotiator was very polite and pleasant and wished me good luck. I know Symonds and Reading as they are the local agent to where I live and my parents bought their house from them. Their knowledge of the local area and market is excellent and whilst I haven't used them personally I would always recommend them

Diane · 13 October 2020

Agent replied · 13 October 2026

Thank you for leaving this review!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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