Every review we hold for the Ferring office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe tenancy renewal was dealt with…
The tenancy renewal was dealt with quickly and efficiently by Sue who also gave me spot on guidance re rent increase which my tenant was happy with. Thanks Sue
Lucy · 17 June 2021
Agent replied · 29 October 2023
Thank you for taking the time to leave us this 5-star review, Lucy.
★★★★★ 5/5
TrustpilotQuick and easy tenancy renewal
Renewing my tenancy was made quick, easy and painless, thanks to Ella Glazebrook :)
Alex · 22 April 2023
Agent replied · 29 October 2023
Thank you so much for your feedback Alex. Glad to hear we could help with your renewal.
★★★★★ 5/5
TrustpilotQuick, easy and reassuring renewal
My tenancy renewal was quick and easy, and my query was answered promptly.Thanks to Ellie Martin and Ella Glazebrook
Alex · 25 October 2022
Agent replied · 29 October 2023
Thank you for your review Alex
★★★★★ 5/5
TrustpilotRenewal of Tenancy Agreement
The Tenancy Agreement was coming to an end and Kirsty arranged everything with my tenant so it was effortless for me.
Mary-Jane · 1 August 2022
Agent replied · 29 October 2023
Great to hear, thank you Mary.
★★★★★ 5/5
TrustpilotAbsolutely incredible experience!
Absolutely incredible experience with Sam and the team at Michael Jones and Company. Covered every aspect and made me feel very comfortable throughout. Thanks so much for putting me in my new home. Kind regards,Craig Bicknell
Craig · 29 October 2018
Agent replied · 29 October 2023
Thank you for your wonderful review Craig! We're pleased you had a great experience and we wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotFirst time buyer
First time buying with my husband has been made so straight forward thanks in no small part to the wonderful staff at Michael Jones & company.Karlie in particular our sales rep has been excellent, always quick to reply and answer any questions we had!Finally moving into our new home next week!!
Vicky · 18 January 2024
Agent replied · 24 August 2024
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear about your positive experience with our services. It's our pleasure to assist you in finding your dream home.
★★★★★ 5/5
TrustpilotBuy to Let Tenancy
We approached Michael Jones & Company regarding a Buy to Let tenancy which was in need of refreshing. We were contacted Sue Harris who provided us with an excellent service, including extremely useful advice on the current regulations. We found her to be very professional in the way she administered the tenancy agreement and would have no hesitation in engaging Michael Jones & Company again in the future . Chris & Madeline
Chris · 18 February 2022
Agent replied · 29 October 2023
Thank you Chris & Madeline, happy we could help you with your Buy to Let tenancy.
★★★★★ 5/5
TrustpilotOlivia was most helpful and…
Olivia was most helpful and understanding, which could have been a very stressful situation. She is a credit to your organisation. Thank you Olivia
Customer · 16 February 2022
Agent replied · 29 October 2023
Thank you for your kind words, we will pass them on to Olivia.
★★★★★ 5/5
TrustpilotI have always been happy renting out my…
I have always been happy renting out my property with Michael Jones. When I wanted my property back to move into became a bit of a nightmare with my tenants refusing to move out for 4 months, Hayley in particular was very helpful, she fought my corner and gave me sound advice when she could, to be honest, without her I would have gone mad! I would recommend this company as they are very knowledgable, trustworthy and honest.
Timothy · 21 December 2020
Agent replied · 29 October 2023
Thank you for this fantastic review, Timothy! We understand how difficult It can be managing properties, we are pleased to hear Hayley was able to resolve the complications with your tenants and have you move back into your property.
★★★★★ 5/5
TrustpilotMichael Jones have been an extremely…
Michael Jones have been an extremely helpfull group with great staff making sire i am informed and chasing up required psrties through the sale of my property. Jane has liased with myself to such a high standard and ensured I recieved the information I needed and went above and beyond contacting my purchaser about varies issues and information. Would happily use again.Thank you to you and your team.
Customer · 26 July 2022
Agent replied · 29 October 2023
Fantastic feeedback thank you Craig. We will pass this on to Jane.
★★★★★ 5/5
TrustpilotRecommended letting agency
Letting has been made so easy for us with Michael Jones and company. They are very efficient, with excellent communication. We are very pleased with their service.
Nathalie · 6 July 2021
Agent replied · 29 October 2023
We are so pleased to read this, thank you, Nathalie.
★★★★★ 5/5
TrustpilotElla was very helpful in making my…
Ella was very helpful in making my Mum's tenancy renewal a smooth and easy process.
B · 19 January 2023
Agent replied · 29 October 2023
Thank you so much for your review
★★★★★ 5/5
TrustpilotI am very happy with the cooperation with Sue Harris
We are very happy with the cooperation with Michael Jones & Company. Sue Harris is really helful and nice person. Sylwia and Slawek
Sylwia · 26 January 2022
Agent replied · 29 October 2023
Thank you Sylwia and Slawek.
★★★★★ 5/5
TrustpilotElla was totally professional in the…
Ella was totally professional in the process of renewing the tangency of my property.
Tony · 2 February 2023
Agent replied · 29 October 2023
Thank you for your feedback Tony
★★★★★ 5/5
TrustpilotTheir excellent reputation went before them…..
I used Michael Jones to sell my property due to their reputation, and they certainly lived up to it. Their communications were professional, friendly and prompt and the house was sold in 3 days.
Jeanette · 21 October 2024
Agent replied · 22 November 2024
Thank you for your fantastic feedback!
★★★★★ 4/5
TrustpilotRenewing the Tenancy
Renewing the Tenancy was easy with the help of Sue Harris. Just a couple of emails and all sorted for another six months.
Karen · 5 January 2022
Agent replied · 29 October 2023
Great news, thank you Karen.
★★★★★ 5/5
TrustpilotGreat agency
Olivia and the team at Michael Jones have always been helpful and have managed our tenancy well over the years. Thanks guys.
Tumbi · 21 February 2022
Agent replied · 29 October 2023
Thank you for your review and kind words.
★★★★★ 5/5
TrustpilotEllie is an asset to the team
Ellie is an asset to the team, communicating efficiently between us and our landlord.
Gray · 26 January 2023
Agent replied · 29 October 2023
Thank you for your feedback Gray
★★★★★ 5/5
Trustpilotoutstanding
very good helpful and quick response from Georgia Drain
Roddy · 4 June 2026
★★★★★ 5/5
TrustpilotHelpful Rental Renewal Process
Kirsty was very helpful in renewing my rental agreement. She was also very helpful in clarifying information. Much appreciated.
Glenn · 5 July 2022
Agent replied · 29 October 2023
Thanks Glenn, we will pass this on to Kirsty.
★★★★★ 5/5
TrustpilotSelling my family home as an executor.
From my initial call for a valuation to exchanging contracts Michael Jones have met and exceeded my expectations. Things moved quickly at the start but we ran into a few setbacks (due to an executive sale) but James Adams at the Lancing branch has been extremely understanding, professional and supported me at a difficult time in the sale. Would definitely recommend the Lancing branch.
Debbie · 19 October 2022
Agent replied · 29 October 2023
Thank you for your review and your recommendation Debbie.
★★★★★ 5/5
TrustpilotTenancy renewal
Ellie Martin handled the tenancy renewal very well and I’m pleased with the outcome. Thanks Ellie.
Viv · 19 October 2022
Agent replied · 29 October 2023
Great to hear, thank you Viv.
★★★★★ 5/5
TrustpilotGreat service
Kirsty is always so helpful and efficient & renewal done with ease & good communication
Pippingp · 25 November 2022
Agent replied · 29 October 2023
Great to hear, thank you
★★★★★ 5/5
GoogleI called the office with regards to a job advertisement but sadly it wasn't enough hours for me. The sales negotiator was very polite and pleasant and wished me good luck. I know Symonds and Reading as they are the local agent to where I live and my parents bought their house from them. Their knowledge of the local area and market is excellent and whilst I haven't used them personally I would always recommend them
Diane · 13 October 2020
Agent replied · 13 October 2026
Thank you for leaving this review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.