Trusted Agent profile · Ferring
★★★★★
1,028 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,028 reviews on two platforms, including 20 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Michael Jones & Company Ferring hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ferring.
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
5/5
TrustpilotElla is a lovely person always helping…
Ella is a lovely person always helping with everything, respond on our emails
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
5/5
TrustpilotElla has been very kind and patient
Ella Glazebrook has been very kind and patient. Providing ample help and being very informative. She is also very professional.
Thanks so much for your feedback Eloisa. We will pass this on to Ella
5/5
TrustpilotIsabella was very helpful and friendly
Great to hear this! Thank you, we appreciate your feedback.
5/5
TrustpilotTegan was excellent
Tegan was excellent , kept me informed through the whole process , a definite 10/10 would recommend her
Great to hear this, thank you so much for your review. We will pass this on to Tegan.
5/5
TrustpilotSale went very well
Sale went very well. Id like to commend the lady who takes pictures of the property.
Thank you so much for your review.
5/5
TrustpilotIt has been a pleasure dealing with Kirsty Smith
It has been a pleasure dealing with Kirsty, she is quick to reply to any queries I had and resolved them as soon as possible. Many thanks Kirsty
Great to hear Nicola, we will pass your review on to Kirsty.
5/5
TrustpilotEfficient, professional service…
We have been using Michael Jones as our managing agent for our property now for over two years, it has proved to be a very efficient, professional service. Sue Harris had been particularly helpful. Thank you Sue.
Thank you Peter for choosing us to manage your property over the last two years. We will pass your kind words onto Sue Harris.
1/5
TrustpilotPoor Service
Repeatedly reminding them of the terms of the lease while trying to resolve issues that should have been fixed prior to move in, and when I see that I have an email from them, instead of being anything to do with resolving this it's a request to rate them here.
We apologize for any difficulties you encountered during this process, as we can't see your full name on the review site please reach out to us directly on 01903 312631. We hope to have the opportunity to put it right.
5/5
TrustpilotImpressed by Ellie Martin's Service
Ellie Martin was quick, professional and helpful in handling my tenancy renewal process. I couldn't have asked for a better service. Well done!
Thank you so much Tapiwa
5/5
TrustpilotSuccessful conclusion with minimal…
Successful conclusion with minimal interruptions and issues, providing a very professional and quality service. Thank you.
We're happy to hear that the experience was easy and friendly. Thank you for sharing your positive feedback with us!
5/5
TrustpilotVery efficient and friendly
Very efficient and friendly, Ryan was amazing and his team are always so helpful. Thank you.
Thank you so much for your review Charlie.
4/5
TrustpilotDear Ms Oaks I am happy with speed of…
Dear Ms Oaks I am happy with speed of reply not so sure about Goodlord web page its not please a bit generic and hard to use many thanks Ross Wheelerr
Thank you.
5/5
TrustpilotVery impressed with all the staff at…
Very impressed with all the staff at Michael Jones especially Paul, who when there were problems managed to sort things out quickly and efficiently.
Thank you Chris.
5/5
TrustpilotAlways a pleasure working with Ellie
Ellie was very efficient, kept me informed about the whole process and was able to negotiate on my behalf no increment on my rent. Many thanks
Thank you for your review.
5/5
GoogleLots of viewings, a lot of unrealistic offers but finally an acceptable one.
Thank you for your review, Steve! We are so pleased to hear we were able to find you the right buyer in the end!
5/5
TrustpilotRob was very responsive in handling our…
Rob was very responsive in handling our checkout arrangements and our deposit was returned to us in less than 2 days, amazing. Big thank you to Rob.
Great to hear, thank you.
5/5
TrustpilotAnother smooth tenancy renewal
Another smooth tenancy renewal in quick time. Thanks Ellie and the team.Easy process from start to finish, and quickly followed up in writing and confirmed.
Great to hear, thank you James.
5/5
TrustpilotRob Steward was very helpful and…
Rob Steward was very helpful and professional from start to finish. I emailed about a query I had and he put my mind at ease straight away. Thank you
Great to hear, thank you Clair.
5/5
TrustpilotCommunication was great from the time…
Communication was great from the time Darcy called me to remind me of viewing Cornerways Flat Littlehampton. She even assisted me with completing forms- very patient and professional She gave me all the necessary details and answered all questions I had
Thank you for sharing your feedback! We're delighted to hear that Darcy's communication, patience, and professionalism made your experience smooth, from the initial call to the completion of your forms. It’s always our goal to provide thorough and helpful service, and we’re glad you felt well-supported throughout. If you need any further assistance, feel free to reach out!
5/5
TrustpilotProfessional and courteous
Kirsty made it very easy for us to renew our tenancy and was happy to help with any issues arising. Thank you!
Thank you so much Simon
5/5
TrustpilotSue Harris - Tenancy renewal.
Sue has again completed the tenancy agreement for our property efficiently and effectively. Our customer experience has been great and we will be back next year. Thank you Sue.
Thank you Amanda.
1/5
TrustpilotIgnore requests to remove my data and…
Ignore requests to remove my data and still contact meI was selling my late mothers house and registered interest back in 2018 - went with another agent and said I was no longer interested- despite this and several requests to remove my data you call me a week ago, WHY?? Just because another house in area listed for sale - Completely unprofessional and inappropriate
Thank you for your feedback, I am sorry the team contacted you when you requested to be removed from the data base and for any inconveniance caused.I have checked and your details have been archived from our systems.All the best,Paul
5/5
TrustpilotLouis Griffiths made the the sale…
Louis Griffiths made the the sale process as smooth as possible , thank you for all the effort
We are delighted to hear that you had a great experience with us Artur. Thank you for sharing your positive feedback and for choosing Michael Jones. We will pass your message on to Louis.
5/5
TrustpilotGreat Service
As a first time buyer I was very unsure about what the process, However Paul from the Goring branch made sure to explain the buying process, kept us updated promptly when there were updates and made sure to answer all my questions. I would thoroughly recommend Michael Jones.
Thank you for taking the time to share your positive experience! We're overjoyed to have played a role in your journey.
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