Trusted Agent profile · Ferring
★★★★★
1,027 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,027 reviews on two platforms, including 20 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Michael Jones & Company Ferring hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ferring.
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
5/5
TrustpilotElla has been amazing dealing with my…
Ella has been amazing dealing with my tenancy review. I have been waiting on work relocation so it hasnt been easy as my time line has been all over the place. Ella has been so patient with me and professional throughout. I really couldnt recommend Ella and the team highly enough
5/5
GoogleA great professional team. Moved into the area approx. 4 weeks ago, before we considered our new home, our viewing was well organised with a video link 3D via the web site. This was just right to get a feel for the property with our actual viewing booked in, we both loved the house right away and even more so now we are in. Any questions by the team were answered timely with professional responses. The team were all a great help, even with a parcel for the previous owner, they obliged contacting the previous owner collecting the very next day. The previous owner gave us a tour of the switches and such like, all such lovely people. A big thank you from my wife and me to make our wishes become a reality for many years to come .
Thank you
5/5
GoogleAbsolutely flawless service by all staff. Extremely quick and friendly communications. I would highly recommend
Thank you for your very kind review, Grace!
1/5
TrustpilotLandlords STAY AWAY
Landlords STAY AWAY. Chaters fail on every aspect of providing services to landlords. Lazy, sloppy, careless, irresponsible.
5/5
TrustpilotSold satisfaction!
Excellent service from all at MJ & Co. Particular thanks to Karlie Davis for progressing the sale and keeping everything moving along to a happy conclusion.
Glad to hear we could provide you with an excellent service Pete. Thank you
5/5
TrustpilotThanks Ellie
Just to thank Ellie for all her help in renewing the tenancy of our flat. Thanks for all the help that you gave us.
Thank you Janet.
5/5
TrustpilotProperty management and renewal
Have now had my property with Michael Jones for the last 6 months and the whole process with them has been excellent from George Wareing who handles my account to the whole team.Recently it was up for renewal and want to specifically praise Jane Hoskins who made the whole process very simple for me and has renewed the tenant for another 6 months to the satisfaction of both parties.Will continue to work with this company both for management and renewal of the property as they make it very stress free.
Thank you for taking the time to write this fantastic review. We will pass your feedback onto the lettings and management team.
5/5
TrustpilotKarlie has been an absolute pleasure to…
Karlie has been an absolute pleasure to work with, she was very professional, efficient and kept us informed throughout our whole purchase. Absolute superstar
Thank you Tino. We will pass your kind message onto Karlie.
5/5
TrustpilotTenancy renewal.
Ryan Smith made the renewal of the tenancy easy to understand with excellent communication. Thanks.
Great to hear this Dean. Thanks so much for your feedback.
5/5
TrustpilotSmooth process and great communication
We appreciated the clear communication and smooth process. Sue Harris is very nice and professional.
Thanks so much for your feedback Laure.
5/5
TrustpilotIt was an immense pleasure to interact…
It was an immense pleasure to interact with Katie. She was very helpful and responsive.
5/5
GoogleThe service was personable, courteous, professional and extremely responsive. The individual agents worked seamlessly as a team and above all you felt as though your business really mattered to them. While estate agents elsewhere in the South East or W Sussex may treat you as a number, this agency goes out on a limb to work that bit harder for vendor and buyer alike. We cannot praise the team enough for a fantastic buying experience.
Thank you for your review Shaun.
5/5
TrustpilotKirsty is always highly organised and…
Kirsty is always highly organised and professional and is a pleasure to deal with! She is a credit to Michael Jones
Thank you so much Stephanie.
5/5
TrustpilotSimply The Best
I chose Michael Jones to manage my letting as they had been wonderful when I purchased my house some years ago. Each and every member of staff I have had dealings with has been delightful - friendly, helpful and efficient. I can't recommend them highly enough.
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear about your positive experience with our services.
5/5
TrustpilotVery efficient…
The company handled the renewal very smoothly and Olivia Oakes kept me informed about the process & I had full confimration once it was all sorted
Thank you for the 5 stars.
5/5
TrustpilotShorthold Tenancy
renewed hassle-free Thanks to Kim Brand
Thank you for the positive feedback!
5/5
TrustpilotTegan was,very professional
Tegan was,very professional, in dealing with are renewal, she ,went above and beyond
Great to hear this, thank you so much for your review. We will pass this on to Tegan.
5/5
GoogleOverall we were very pleased with the service we received from Symonds Reading and specifically Angela Brockwell. We were selling my Mother's property and there were a number of hurdles, like 2 Lockdowns, a furlough, 2 abortive sales and a change in company ownership but throughout with Angela's serious help and determination we got there and it's now sold. I should also say that the admin staff were extremely helpful and compliment the team as a whole. I would therefore have no problem in recommending what is now Michael Jones in Ferring.
Thank you for leaving this review!
4/5
TrustpilotA Very Good Service But Some Problems
The agent I had worked with was very good and helpful in ensuring that I was able to move to my own flat for the first time. The viewing was honest and specific and I was given the required equipment when I moved in. Thank you Michael Jones.However, in regards to the actual searching of properties, it could have been a lot easier if I and more than likely other potential renters had more options made available to them in regards to the guarantor stage. It took weeks just trying to pass this stage and was rather frustrating in the process, not just for Michael Jones but other estate agents as well was presenting me with this same problem. If I had known I could've provided my account statement to show my expenses over the required period for reference checking, I could have saved myself a lot of time and stress. Hence the 4 star review. But overall, a fine experience after the initial checking stage. I am happy in my new flat, but would advise Michael Jones to provide renters with all information when it comes to the initial referencing.Glenn
Congratulations on moving into your first place, how exciting! We appreciate your honest and constructive feedback, our customer's feedback is very important to us, as it helps us to continue to improve our offering and ensure we are proving the best service we can possibly provide. We hope you are feeling settled and comfortable in your new flat.
5/5
TrustpilotDifficult sale but your staff stuck…
Difficult sale but your staff stuck with it. Was kept informed throughout the sale so no complaints… Well done !K.H….ref : Worthing .
Great to hear we could help you through your difficult sale! Thank you for the 5 stars.
5/5
TrustpilotRenewal all went smoothly
Renewal all went smoothly, thank you Sue Harris
Great to hear this Emily, thank you so much for your review.
5/5
TrustpilotKirsty Smith was very helpful
Kirsty Smith was very helpful and took the time to discuss with me options regarding a tenancy renewal.
Great to hear, thank you Tara.
5/5
TrustpilotSue was very efficient and easy to work…
Sue was very efficient and easy to work with. Left it all in her safe hands so minimum stress!
Thank you Lindsay
5/5
TrustpilotMark Durrant needs a special mention
Mark Durrant needs a special mention, he made my sale feel straight forward and stress free. He was on hand and as proactive as he could be, all calls and emails were returned within an hour. I would use Michael Jones again purely on the service that Mark provided.
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Michael Jones & Company Ferring hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ferring.
