Every review we hold for the Ferring office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHouse purchase
Clear communication throughout the whole process of buying our flat from the first viewing in early April until completion in August and a seamless transition from the sales to sales progression. Thanks to you all, would highly recommend.
MaryF · 16 August 2023
Agent replied · 29 October 2023
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 5/5
TrustpilotGreat experience and received excellent…
Great experience and received excellent service from Jane Hoskins of the lettings/renewals Dept.She was able to conclude a new renewal deal for me in 24 hours.Very impressive and the best service from any agent in Worthing during my experience of being a landlord during the past 10 years. Keep up the good work Jane!
Mr · 2 December 2021
Agent replied · 29 October 2023
Thank you Michael, we'll be sure to pass on your kind words to Jane.
★★★★★ 5/5
TrustpilotGood service
Very good service from all at the Goring Office - helpful and cheerful. Michael Jones supported us throughout the sale and deserved every penny of their fee. Darren in particular was assiduous in chasing up all the buyers in the chain and keeping us informed.
S · 4 January 2023
Agent replied · 29 October 2023
Fantastic to hear this, thank you.
★★★★★ 5/5
TrustpilotI'm very happy how Kim Brand managed…
I'm very happy how Kim Brand managed all the documentation for the renewal contract for my property.
Florin-Bogdan · 2 October 2024
Agent replied · 23 October 2024
Thank you sincerely.
★★★★★ 5/5
TrustpilotPositive rental experience, recommend going with them
Michael Jones made the tenancy renewal process smooth and efficient (Worthing/Lancing). Their clear communication eased any concerns I had. I felt supported every step of the way, from reviewing the terms to finalizing the paperwork. Would really recommend!
Saharsh · 24 July 2023
Agent replied · 29 October 2023
Thank you so much for your review Saharsh. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
★★★★★ 5/5
TrustpilotIncredibly helpful through our house moving process
We had a very long protracted transaction due basically to a shortage of property this past year but Oliver Strotten guided us through things so well. He was patient and extremely helpful throughout until we found the right property which we're very happy with now. Thankyou very much Oliver
Richard · 28 May 2022
Agent replied · 29 October 2023
Great to hear, thank you Richard. We will pass your message on to Oliver.
★★★★★ 1/5
TrustpilotFollowing on from my earlier complaint…
Following on from my earlier complaint I did receive a reply from Michael Jones ...Reply from Michael Jones & CompanyJun 9, 2023Thank you for your review Candice, we are so sorry to read about your experience and would love to put this right, I have passed the comments on to the branch manager who will be in touch directly.....and, as yet over two weeks later, I haven't heard a thing.
Candice · 26 June 2023
★★★★★ 5/5
TrustpilotTenancy renewal
I had the pleasure of renewing my tenancy agreement with Ryan Smith of Michael Jones, he was able to answer all my questions and helped in negotiations with the landlord regarding the tenancy! Highly recommended
Graham · 11 September 2023
Agent replied · 29 October 2023
We are thrilled to hear this, thank you so much for your review Graham.
★★★★★ 5/5
TrustpilotExcellent service and assistance
In all my dealings with Hayley Scammell at Michael Jones I have received exceptional service and consideration. She has been very understanding and a great help to me since we met in 2019. She is a credit to her company.
James · 19 April 2023
Agent replied · 29 October 2023
Thank you so much James. We will pass your kind words on to Hayley and it is great to hear you felt you received exceptional service and consideration.
★★★★★ 4/5
TrustpilotMichael Jones & Co was efficient with…
Michael Jones & Co was efficient with communication, understanding and clear with all the questions we had as we recently relocated to the UK.
Mrs · 4 May 2024
Agent replied · 24 August 2024
Thank you sincerely for taking the time to share your positive experience with us.
★★★★★ 5/5
TrustpilotExcellent service and very helpful
Excellent service and very helpful. Kept informed at every stage so would definitely reccomend.
Brian · 19 October 2024
Agent replied · 22 November 2024
Thank you for your kind words! We’re delighted to hear that you found our service helpful and that you felt well-informed at every stage.
★★★★★ 5/5
TrustpilotSale of beach hut
Recently sold our beach hut in Goring through Michael Jones in Goring by sea. Darren Belchamber gave us good advise and handled the transaction professionally and speedily. Excellent communication and he kept us informed every step of the way.Would thoroughly recommend!
Jenny · 27 February 2023
Agent replied · 29 October 2023
Thank you so much Jenny.
★★★★★ 5/5
TrustpilotTenancy renewal
Tenancy renewal completed efficiently by Ella. Thanks to her & Sue Harris for their advice on renewal and to Rob for recent valuation!
S · 15 May 2024
Agent replied · 29 October 2023
Thank you very much for your feedback
★★★★★ 5/5
TrustpilotMoving home
Moving home is one of the most stressful things to do ,but with the help of Michael Jones & company Goring they take that stress away.Right from the beginning they are there to guide you with any problems.A big thank you to all the staff .
Mr · 17 August 2022
Agent replied · 29 October 2023
Thank you for your review Trevor, we are happy to hear our Goring team could make the process stress-free for you.
★★★★★ 5/5
TrustpilotLouis always kept us up to date with…
Louis always kept us up to date with the sale progressand returned calls/answered all emails promptly
Barbara · 12 September 2024
Agent replied · 23 October 2024
Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 5/5
TrustpilotStaff are always polite and…
Staff are always polite and professional; get issues sorted quickly.They've also been an excellent liaison between the landlord and I; I've had Sue Harris negotiating with landlord every time my contract needs to be renewed, and she's been fantastic every single time. Thank you very much.
Edemo · 12 August 2022
Agent replied · 29 October 2023
Thank you for your feedback Edemo
★★★★★ 5/5
TrustpilotExtremely responsive
Extremely responsive, caring and efficient. Kept me updated and sorted out any issues quickly and efficiently. Jane Tomlinson (sales) was absolutely brilliant.
Jamie · 28 May 2024
Agent replied · 24 August 2024
Thank you so much for your review, we appreciate your feedback.
★★★★★ 4/5
TrustpilotIt was straightforward experience…
It was straightforward experience everything is step-by-step, which makes it more easier to understand
Emmanuel · 2 October 2024
Agent replied · 23 October 2024
Thank you for sharing your positive feedback.
★★★★★ 5/5
TrustpilotExcellent service
Before the sale they arranged a second viewing at short notice. Really prompt replies from Paul Jackson to queries during the sale process and a warm welcome when I arrived.
Pippa · 27 November 2023
Agent replied · 31 December 2023
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
★★★★★ 5/5
TrustpilotWorthing Lettings
The lettings team are really helpful,reliable and kind.
Silvio · 23 December 2025
★★★★★ 5/5
TrustpilotHad viewing with Darcy Hutchby
Had viewing with Darcy Hutchby. Excellent communication and marketing skills . I will recommend her anytime.
Natalie · 27 August 2024
Agent replied · 23 October 2024
Great to hear this! Thank you.
★★★★★ 5/5
TrustpilotVery professional
Sue Harris was very professional in recently renewing a tenancy and I thoroughly recommend the services of this agent.
Margaret · 21 July 2023
★★★★★ 5/5
TrustpilotExcellent Service from Sue Harris
Excellent service from Sue Harris, Property Renewals Manager. She and the team at Michael Jones manage our rental property, keep all parties informed and always act with professionalism and courtesy. Responsive to queries from both Landlord and tenants, we have every confidence in Sue to look after our interests.
Mr · 4 February 2022
Agent replied · 29 October 2023
Thank you for taking the time to leave a review, we will pass on your kind words to Sue.
★★★★★ 5/5
TrustpilotThey are so friendly and they help you…
They are so friendly and they help you a good place to live. I am happy with this company
Lita · 6 July 2024
Agent replied · 24 August 2024
Great to hear this, thank you so much for your review Lita.
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