Trusted Agent profile · Ferring
★★★★★
1,023 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,023 reviews on two platforms, including 20 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Michael Jones & Company Ferring hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ferring.
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
5/5
TrustpilotTenancy renewal
Ella Glazebrook was professional, informative and efficient in achieving the tenancy renewal and rental increase for my property. Thank you!
Thank you for taking the time to share your positive experience.
5/5
TrustpilotSelling a flat!
I have just completed on the sale of my fathers property and Jane Tomlinson was outstanding in ensuring that the flat was sold. It took 18 months due to delays for the probate and other legal matters but Jane ensured that all parties received regular communications so we knew what was happening. Thank you Jane for your persistence and good humour throughout this difficult and lengthy period.
5/5
TrustpilotGreat from start to finish
Great from start to finish, all the agents showing us properties were knowledgable and pragmatic. Darren has been fantastic at guiding us through the process as first time buyers and keeping us informed throughout.
Thank you so much for your review Claire. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to Darren and the team.
5/5
TrustpilotCustomer service is excellent
Customer service is excellent. Issues were dealt with quickly, staff were patient and helpful
Thank you for your kind words! We’re thrilled to hear that you found our customer service to be excellent and that our staff were patient and helpful in addressing your issues quickly. If you need any further assistance, please don’t hesitate to reach out!
5/5
TrustpilotOur experience with Michael Jones has…
Our experience with Michael Jones has been very professional from the day we viewed our flat with Mat to the point we are finally completing .The process has been long and complicated Jane has helped us through this . She has provided us with regular updates , she has been responsive and informative at all times . She has remained positive and professional , we would like to thank her for helping us purchase what we refer to as our retirement flat by the sea , Thankyou
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotSimply the best…
The team at Michael Jones kept us informed of progress all the way in the sale of my late father’s home. We don’t live near, so they visited the house regularly to make sure all was well. This was extremely helpful. They advised us every step of the way as the sale went through to a happy conclusion. I would have no hesitation in recommending them and should we need help with buying in the future…I would go back to them.
Thank you so much for your review. We appreciate your feedback and are glad to hear that you enjoyed your experience with us. We will pass this on to the team.
5/5
TrustpilotService doesn’t get any better
From the moment we decided to purchase our new apartment (18 months before it was completed) Max Harbron from their new homes dept was outstanding. His professionalism and dedication was obvious, and was maintained throughout the entire process, even when at times we were frustrated due to the delays with the development. We met him several times on site to see the progress, and also at the office when a few decisions had to be made. His help and understanding of our situation was invaluable and he is, without doubt, one of a very small number of estate agents I have dealt with over the years who show that not all estate agents deserve the bad reputation they often have. He is a credit to Michael Jones as he goes way beyond the norm when it comes to ensuring their customers are well looked after.
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotSwift and efficient service
We were very pleased with the way Michael Jones handled the letting. Ella was very efficient making the whole process very smooth. Many thanks!
Thank you for taking the time to share your positive experience.
5/5
TrustpilotBrad was updating me all the way…
Brad was updating me all the way through and was always their if I had any problems
Thank you so much for your review, we appreciate your feedback.
5/5
TrustpilotFantastic service
Fantastic service - Emily kept us in the loop throughout the process and the purchase went very smoothly and quickly as a result of her attention to detail - recommend them without hesitation.
Great to hear this, thank you so much for your review Neil.
5/5
TrustpilotOur house sale
Professional, efficient and friendly staff. Particular shout out to Joe who was there for us throughout the whole process with a friendly, reassuring manner. Would highly recommend this company
Great to hear this Jane, thank you so much for your review. We will pass this on to Joe.
5/5
TrustpilotVery good team especially Jane!
We recently chose Michael Jones as our estate agent to sell our flat. This was the best decision we could have made. We were in quite a long chain of properties, which involved a lot of coordination. Michael Jones did all this coordination/ communication between venders and solicitors despite there being a number of other agents involved from the other properties. In my opinion Michael Jones’ greatest asset is the secret card up their sleeve in the amazing Jane Tomlinson. She worked tirelessly to get the sale over the line. It was clear that we really mattered to her and we felt like she truly cared about the final outcome. Thank you Michael Jones and thank you most of all to Jane. Couldn’t recommend you enough!
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotFantastic!!
Michael Jones in Ferring has been fantastic to deal with. They have been extremely accommodating and very friendly I would highly recommend. A process which could have been so much more stressful has been fairly straightforward and that’s all thanks to them. So thank you!!
Thank you for your kind review of our Ferring branch Jennifer.
5/5
TrustpilotConfident with our choice of Michael Jones.
From the start of the process of renting out our house, Lucy, who valued and arranged for up our property to be advertised was helpful and professional ensuring we were informed at all times. The online information system was easy to navigate. We are very happy that we have chosen Michael Jones Lettings as we feel confident that our property will be looked after as we would want it to be.
We truly appreciate your positive feedback! It's fantastic to know that we could contribute to your journey.
5/5
TrustpilotThe professionalism of Peter Hassell
The professionalism of Peter Hassell, Branch Manager at Findon was very reassuring and he achieved the end results for both ourselves and our relative as these were joint sales/purchases.
We are delighted to hear that you had a great experience with us. Thank you for sharing your positive feedback.
5/5
TrustpilotEnergy Performance Certificate Renewal
A new Energy Performance Certificate was required for my rental property, Sue from the Michael Jones renewals team contacted me advising this was due and kindly made all arrangements to get the required inspection carried out and the new certificate was issued, The support provide by Sue was excellent
Thank you for this fantastic 5-star review.
5/5
TrustpilotIsabella Witham was very efficient with…
Isabella Witham was very efficient with dealing with our tenancy renewal
Thank you for your feedback!
5/5
TrustpilotCommunication is everything
I have been dealing with Rob Steward of Michael Jones for some time now. All my queries have been dealt with promptly with emails often by return.He has been most efficient in engaging contractors where required and progressing work needed.All promises have been kept without my having to chase. Thank you Rob
Thank you for this outstanding review John, we have passed your thanks onto Rob and he is delighted. We wish you all the best in the future.
5/5
TrustpilotFantastic Service - Highly Recommend
The lettings team at Michael Jones are a pleasure to deal with. Over the last couple of months I had tenants moving out and new tenants moving in, with maintenance needing to be carried out in between. They worked hard to ensure the property was re-let as quickly as possible, with all the maintenance work completed in time for the new tenants moving in. They kept me in the loop, and everyone I've dealt with has been professional and friendly.
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotMy experience with Michael Jones
When it was time to renew the tenancy agreement, the communication with Isabella Whitham was easy and professional.
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
5/5
TrustpilotExcellent service from beginning to end
Kept up to date throughout the process. Mark went above and beyond to make the sales process run smoothly. Always friendly and polite which made dealing with him and the wider team an enjoyable experience.
Thank you so much for your review Amanda. We appreciate your feedback and are glad to hear that your sales process was smooth and an enjoyable experience. We will pass this on to Mark and the team.
5/5
TrustpilotThank you to Shirley who was very…
Thank you to Shirley who was very efficient and courteous!
Thank you for your kind words!
5/5
GoogleWe have had a positive experience working collaboratively with the team at Michael Jones Ferring and wouldn’t hesitate to recommend them for a sale (or purchase) in Ferring.
Thank you for sharing your kind words. We’re so pleased to hear you had such a positive experience with our Ferring team. Your recommendation means a lot to us, and we’d be delighted to help again in the future should you need us.
5/5
TrustpilotI have been delighted with Michael…
I have been delighted with Michael Jones's service.Lisa Holden has excelled my expectations; prompt, courteous and always available to talk to either online or on the phone.I wouldn't hesitate to recommend Lisa Holden and the whole Michael Jones team and wish them continued success.
Thank you so much for your feedback Lisa.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Michael Jones & Company Ferring hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ferring.
