5/5
TrustpilotIsabella Witham was very efficient with…
Isabella Witham was very efficient with dealing with our tenancy renewal
Agent replied · 23 October 2024
Thank you for your feedback!
Trusted Agent profile · Ferring
Michael Jones & Company Ferring reviews
★★★★★
1,029 reviews across 2 platforms
86 Ferring Street, BN12 5JP
Michael Jones & Company's office in Ferring, at 86 Ferring Street, is rated 4.8 out of 5 across 1,029 reviews on two platforms, including 20 Google reviews rated 4.4.
Reviews
Every review we hold for the Ferring office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotCommunication is everything
I have been dealing with Rob Steward of Michael Jones for some time now. All my queries have been dealt with promptly with emails often by return.He has been most efficient in engaging contractors where required and progressing work needed.All promises have been kept without my having to chase. Thank you Rob
Agent replied · 29 October 2023
Thank you for this outstanding review John, we have passed your thanks onto Rob and he is delighted. We wish you all the best in the future.
5/5
TrustpilotFantastic Service - Highly Recommend
The lettings team at Michael Jones are a pleasure to deal with. Over the last couple of months I had tenants moving out and new tenants moving in, with maintenance needing to be carried out in between. They worked hard to ensure the property was re-let as quickly as possible, with all the maintenance work completed in time for the new tenants moving in. They kept me in the loop, and everyone I've dealt with has been professional and friendly.
Agent replied · 29 October 2023
We are thrilled to hear that you enjoyed your experience with us. Thank you for sharing your positive feedback and for choosing Michael Jones.
5/5
TrustpilotMy experience with Michael Jones
When it was time to renew the tenancy agreement, the communication with Isabella Whitham was easy and professional.
Agent replied · 29 October 2023
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
5/5
TrustpilotExcellent service from beginning to end
Kept up to date throughout the process. Mark went above and beyond to make the sales process run smoothly. Always friendly and polite which made dealing with him and the wider team an enjoyable experience.
Agent replied · 29 October 2023
Thank you so much for your review Amanda. We appreciate your feedback and are glad to hear that your sales process was smooth and an enjoyable experience. We will pass this on to Mark and the team.
5/5
TrustpilotI have been delighted with Michael…
I have been delighted with Michael Jones's service.Lisa Holden has excelled my expectations; prompt, courteous and always available to talk to either online or on the phone.I wouldn't hesitate to recommend Lisa Holden and the whole Michael Jones team and wish them continued success.
Agent replied · 29 October 2023
Thank you so much for your feedback Lisa.
5/5
TrustpilotThank you to Shirley who was very…
Thank you to Shirley who was very efficient and courteous!
Agent replied · 22 November 2024
Thank you for your kind words!
5/5
TrustpilotSale on my Property
I have found Michael Jones to be always helpful, supportive and professional throughout the difficult process of selling my bungalow. The staff have kept in regular contact with me giving me feedbacks on all the viewings and discussing different options. They have been a constant source of encouragement which is invaluable. It is very easy to become discouraged during this process and they have always been there offering guidance and support. An exemplary service.
Agent replied · 31 December 2023
Thank you sincerely for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it's heartening to know that we were able to meet your expectations.
5/5
GoogleWe have had a positive experience working collaboratively with the team at Michael Jones Ferring and wouldn’t hesitate to recommend them for a sale (or purchase) in Ferring.
Agent replied · 15 January 2026
Thank you for sharing your kind words. We’re so pleased to hear you had such a positive experience with our Ferring team. Your recommendation means a lot to us, and we’d be delighted to help again in the future should you need us.
5/5
TrustpilotDarren has been fantastic since the…
Darren has been fantastic since the start, as has Karlie. Honest open and trustworthy.
Agent replied · 24 August 2024
We appreciate your fantastic review! It's wonderful to know that our team met your expectations.
5/5
TrustpilotSue Harris renewed a tenancy for our…
Sue Harris renewed a tenancy for our rental property, and increased the rent as the tenants had not had an increase for a while. Everything went smoothly and I did not have to get involved, and I am very satisfied with how everything went.
Agent replied · 29 October 2023
Thank you so much.
5/5
TrustpilotNice and simple tenancy renewal
Ella kept me in the loop, nice and straightforward tenancy renewal. 5 stars :-)
Agent replied · 24 August 2024
Thank you for taking the time to share your positive experience. We're here for any future needs you may have.
5/5
TrustpilotMiss Maisy Banks was polite and helpful…
Miss Maisy Banks was polite and helpful during my reference process
Agent replied · 23 October 2024
Thank you for taking the time to share your positive experience.
5/5
TrustpilotVery good!
The estate agent we are working with (Michael McCormack) has been and continues to have very good communication, he's very friendly, and overall it has been a very good experience so far!
5/5
TrustpilotThank you Kirsty at Micheal Jones Lettings service
Kirsty has been very helpful with the renewal of contracts, keeping us up-to-date with any changes and really helpful. We appreciate all her hard work and professional service. Michael Jones has an excellent service for both tenants and landlords.
Agent replied · 29 October 2023
Great to hear, thank you Shirley.
5/5
TrustpilotGreat service!
Karlie and her team have been extremely helpful and supportive since the day we went to view the property we went on to purchase. They were always at the end of the phone or email which meant their communication was brilliant. Thank you!
Agent replied · 29 October 2023
Thank you Angela.
5/5
TrustpilotLandlord Tenancy Renewal
Ella Glazebrook was very efficient and kept me in the loop throughout the tenancy renewal. She also took the time to write me a lengthy email explaining all my options which I greatly appreciated. Thank you Ella.
Agent replied · 29 October 2023
Great to hear this thank you Sally.
5/5
TrustpilotWere just helpful and did a good job
Were just helpful and did a good job . Cannot ask for more
Agent replied · 25 February 2026
Thank you for sharing your positive experience with us. We are glad to hear that our team was helpful and delivered a good job.
5/5
TrustpilotElla Glazebrook. Contract renewal.
Ella Glazebrook made renewal simple. Five stars for advice on renewing our contract with our tenants. All carried out smoothly with no problems. Thanks.
Agent replied · 24 August 2024
Thank you for sharing your positive feedback and for choosing our services.
5/5
TrustpilotSale of my Mums home
I dealt with Mark Durrant on the sale of my Mums house due to her going into a home, a difficult time for me and Mark was professional but helpful and understanding at the same time. Big thanks would use again.
Agent replied · 29 October 2023
Thank you so much Neil, We will pass this on to Mark.
5/5
TrustpilotOutstanding service
Outstanding and professional customer service provided by Fin at the Worthing branch. We have been with several letting agents over the years, I can honestly say, we have not had this level of customer service.Fin is a credit to Michael Jones, thank you.
Agent replied · 29 October 2023
Thank you Russell.
5/5
Trustpilotbuna ziua, good day
buna ziua, pe 21.12 2022 v-am anunțat că nu mai locuiesc la adresa de pe 48 Willow Crescent .va rog sa mă scoateți de pe contract .Sunt in Romania de 1 an de zile .nu mai locuiesc în United Kingdom good day, on 21.12 2022 I informed you that I no longer live at the address on 48 Willow Crescent. please remove me from the contract. I live in Romania for 1 year. I no longer live in the United Kingdom.thank you
Agent replied · 29 October 2023
Dear Bogdan, thank you for your message, we have looked into this and can advise that you were removed from the tenancy and the contract in March 2023 which is when we were advised you had left the country. We hope this has answered your query. Best wishes
5/5
GoogleWas really nice dealing with the team especially Angela and Kirsty. We did have some issues further down our chain and the team did a great job in keeping our vendors onside whilst things elsewhere in the chain were resolved. Many thanks to the team for their great help!
Agent replied · 13 October 2026
Thank you for leaving this review!
5/5
TrustpilotIt was the after sale service from your…See above.
This rating was due to the after sale service from your negotiator Jane Tomlinson.Her ability to find solutions to problems that arose, and drive the sale forward made an enormous difference.Sadly unlike a proportion of employees in the industry Jane always responded when telephoned and resolved queries quickly. Without her this process would not have been completed at the date needed.A wonderful member of your teem.
Agent replied · 24 August 2024
Thank you for the positive feedback! We're glad we could assist you in your journey. We're here for any future needs you may have.
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