Every review we hold for the Feltham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve used Frost Partnership Feltham few times over last 5 years and hands down they are impeccable! Outstanding experience & service! always on top of things. Excellent communication & automated texts keep you updated on viewings and appointments along with reminders, regular calls and updates. I’ve just sold my house with them and they ensured I was updated at each stage along with assisting buyers through the purchase considering buyer was unable to do anything online. I personally want to thank Chloe, Andy & Louie for exceptional service. I highly recommend them for quick sale or purchase.
A · 5 February 2025
Agent replied · 28 January 2025
WOW! Thank you so much for taking the time to write this 5* Google review for our Feltham Sales team. We are so pleased to hear that you had an outstanding experience, excellent communication and exceptional service from the team. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThank you to Lilly, Chloe & Louis for all you enthusiastic help with securing a buyer for our home you made it easy from the very start would highly recommend you to family and friends.
You gave us updates regularly and was very helpful in any of our many questions we asked
Andy · 9 November 2025
Agent replied · 17 October 2025
Hi Andy - Thank you so much for taking the time to write this amazing 5* Google review for our Feltham Sales team. We are delighted to hear that they helped with securing a buyer for your home and that you would highly recommend them to family and friends. We will pass your comments on to the team and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleHad a very experiences with my first house to move in ,All the team was very helpful specially Miss Lily Harris was very good & very polite girl 👧 will definitely be looking in future to buy or sell property from them lots 😊 …
HARINDERPAL · 20 December 2025
Agent replied · 20 March 2026
Many thanks for leaving this 5* Google review for our Feltham Sales team and especially Lily Harris. It is very much appreciated.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWe can highly recommend the agency, they were very helpful throughout the process. As first time buyers they were great in explaining the process and all of the steps involved.Special thanks to Lily - she was a great help - always very responsive!
Sandra · 20 December 2025
Agent replied · 20 March 2026
Thank you so much for this fantastic 5 star Google review for our Feltham Sales team and especially Lily. We are delighted to hear that she was a great help and always very responsive. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleSebestian is a real asset to this company. I know him for over 5 years as a landlord. He is the most hardworking, helpful and honest estate agent I have ever come across to. He is not your normally typical agent. He goes out of his way to …
Umbreen · 4 October 2025
Agent replied · 23 November 2024
Thank you so much for taking the time to post this superb 5 star Google review for Sebastien from our Feltham Lettings team. We are delighted to hear that you would highly recommend him to anyone looking to sell, buy or let their property … More
★★★★★ 5/5
GoogleI can not thank Andy and his team enough for all the work and Patience they had dealing with the sale of the Property. I was Informed every step of the way with all relevant and timely communication. They also went in to inspect the vacant …
Neil · 4 October 2025
Agent replied · 22 February 2025
Thank you so much for taking the time to post this 5 star Google review for Andy and our Feltham Sales team. We are so pleased to hear that you were kept informed every step of the way with timely communication. We will pass your comments … More
★★★★★ 5/5
GoogleI had a brilliant and easy time searching for a house, credit to Grace.H and the team in renting department.
Great communication and very reassuring throughout the whole process. Emails were responded to almost immediately and they followed up to speed up process.
Highly recommend Frost.
Betty · 9 October 2025
Agent replied · 2 August 2025
Thank you so much for taking the time and trouble to write this fantastic 5* Google review for Grace from our Feltham lettings team. We are really pleased to hear that the team were reassuring throughout the whole process and that you highly recommend Frost. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI would highly recommend using Frost in Feltham. Andy and his team were extremely efficient and professional with the sale of our house. Everything went so smoothly and they were always there to help. Thank you so much Andy, Chloe,Lily and Louis.
Deb · 11 October 2025
Agent replied · 17 October 2025
What a fantastic review! Thank you so much for taking the time and trouble to write this 5* Google review for our Feltham Sales team. We are delighted to hear that they were extremely efficient and professional with the sale of your house and that you would highly recommend using Frost in Feltham. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThe service and support from Louis and all the team at Frosts Feltham has been outstanding. From initial contact to completion on the house sale, Louis was by our side. Louis went above and beyond, provided balanced advice and was fabulous …
Kathryn · 4 October 2025
Agent replied · 28 February 2025
WoW! Thank you so much Kathryn for taking the time to write this amazing 5* Google review for Louis, Andy and our Feltham Sales team. We are delighted to hear that they went above and beyond, provided balanced advice and were fabulous at … More
★★★★★ 5/5
GoogleA real pleasure to deal with. Thanks to Lily,Chloe,Andy and Louis for getting the sale completed smoothly. Great communication throughout and helpful advice when needed. No pressure when selecting these and always helpful with late changes. Highly recommended!
Magdalena · 16 October 2025
Agent replied · 17 October 2025
Hi Magdalena - Many thanks for taking the time to post this fantastic 5 star Google review for our Feltham Sales team. We are delighted to hear that they got the sale completed smoothly with great communication and helpful advice and that you would highly recommend them. We will pass your comments on to the team and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThe staff were soo professional, cant thank Grace well enough for guiding us through every step and ensuring our renting process was easy and swift till we were hand the house keys. communication from the whole team was also top notch
Kimemia · 20 August 2025
Agent replied · 31 July 2025
Many many thanks for taking the time to post this fantastic 5 star Google review for our Feltham Sales team. We are delighted to hear that the staff were so professional and that you received great service through the whole process. We will pass your comments on to them and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI'd like to personally thank Louis Devin's and his colleagues at Frost Feltham for overseeing the sale of our property. Louis was fantastic, great communication at all times through the process and very helpful. …
Darren · 4 October 2025
Agent replied · 13 October 2024
Hi Darren - Many thanks for writing this fantastic 5 star Google review for Louis and our Feltham Sales office. It was a pleasure to hear that nothing was too much trouble for Louis and that you would definitely recommend Frost again. We … More
★★★★★ 5/5
TrustpilotI couldn’t be happier with the service…
I couldn’t be happier with the service I received from Nabid and his team.
They kept me informed every step of the way, and chased the landlord when issues in my property needed to be addressed
I would highly recommend them to anyone looking to rent or manage a property.
Annabel · 4 March 2026
★★★★★ 5/5
GoogleWe have recently sold two properties with The Frost Partnership and we are extremely pleased with the service we have received from them throughout. One property was previously marketed with another agent, with no success and without any plausible viewings. Once Frost overtook the sale the property sold promptly, so there was no doubt we would market our other property with them also. We would highly recommend Frost and would happily use them again in the future should we need to.
Charlotte · 9 October 2025
Agent replied · 23 May 2025
Hi Charlotte - Thank you so much for taking the time to post this fantastic 5 star Google review for our Feltham Sales team. We are delighted to hear that you have recently sold two properties with them and are extremely pleased with the service you have received from them throughout. We will pass your comments on to the team and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleFrost Feltham, what a team :) Louis and Chloe worked incredibly hard.
From listing our house and taking photos within days to booking viewings for that weekend and receiving multiple offers. The service was excellent. We sold within a week, for over the asking price! We exchanged within 8 weeks and were kept informed and updated throughout the process.
We’d had valuations from Sunbury agents as we were buying and selling in Sunbury, so we were dubious about using an estate agent’s in Feltham. Thankfully they have proven we made the right decision and we couldn’t have asked for more from Louis, Chloe, Andy and Lily 🥂 we highly recommend, over and over!
THL · 17 September 2025
Agent replied · 17 October 2025
An incredible review! Thank you so much for taking the time and trouble to write this 5* Google review for Louis, Chloe, Andy and Lily - our Feltham Sales team. We are delighted to hear that the service was excellent, that you sold within a week, for over the asking price and that you would highly recommend them, over and over!! We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleI had a great experience with Frost in Feltham. The whole process was smooth and professional. A special thank you to Chloe for her friendly and helpful support throughout, it was a real pleasure working with her!
Tanya · 9 June 2025
Agent replied · 10 June 2025
Hi Tanya - Thank you so much for taking the time to post this fantastic 5 star Google review for our Feltham Sales team. We are delighted to hear that the whole process was smooth and professional with friendly and helpful support throughout from Chloe. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotDarrell English at Frost’s was the…
Darrell English at Frost’s was the Estate Agent I needed to deal with in order to buy my apartment; he was outstanding in the whole process!
Darrell was extremely responsive to all my concerns and questions and cared a great deal about guiding me through this potentially stressful situation of buying a property- once again!
I had not had good experiences with 2 previous attempts at buying apartments - but with Frost’s I felt things were going to work out at last !
The whole team at Frost’s is on board to help you reach your goal- no request is considered too inconsequential!
The After Care is also wonderful !
So well done to Darrell English!, the whole team and Chris Frost at its head!
You have all made my dream of living in Poole come true - after some very difficult experiences with trying to move! Thank you!
Mrs · 18 January 2025
★★★★★ 2/5
TrustpilotMoving out is stressful enough....
Currently in the process of moving out and they are making our lives difficult. Kept getting messages stating that my application isn't completed when I have screenshots proving it's complete. They also requested for physical copies of our identification and proof of address. Weather this is company policy or not, we both live in different cities and financially we can't travel to the office just so they can see a physical copy.
Dee · 8 July 2026
★★★★★ 5/5
GoogleVery friendly and professional staff especially Chloe and Lily in sales team at Feltham branch. I would like to recommend to everyone. A+++
Julian · 17 October 2025
Agent replied · 21 October 2025
Hi Julian - Many thanks for taking the trouble to post this fantastic 5 star Google review for Chloe and Lily from our Feltham Sales team. We are delighted to hear that they were very friendly and professional and that you would like to recommend them to everyone. We will pass your comments on to the team and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotThe company is a absolute joke
The company is a absolute joke. The staff are rude, talk down to you. I wanted to make a complaint, spoke to the manager who did not want to know, spoke to me like a piece of rubbish. Telling me it's not her staffs job to pass the correct information over to the people who are viewing the property. She even said it's ok for members of the public to stand by other peoples property, lean on their cars and film three house with the estate agent standing there watching them do it. The staff in the staines branch need a training course how to deal with people
Customer · 27 April 2026
★★★★★ 1/5
TrustpilotDisappointing experience with Frost Partnership
A very disappointing experience during our tenancy period as tenants as the agents were very rude and not cooperative at all. At the end of the tenancy another clerk did the checkout and had no idea about the check in report as was done by a different clerk when we moved in. There were already cracks to the door and when we sent the pictures they refused and did not listen. Therefore, a large amount was deducted from our deposit and did not make any sense as we only were at the property for 1 year. There were a few things but not to this extent.
In addition, the door number and the intercom number were different and this made it difficult for deliveries to come to the property due to this misunderstanding. So watch out before renting with Frost Partnership.
Aqeela · 1 December 2024
★★★★★ 5/5
GoogleAfter discussing the sale of our house with another agent I didnt feel quite right about the advice. I contacted Frosts and Shane advised us on the price and the current market in a way that I felt more aligned with. They got an offer in 2 weeks. Highly recommended
Chris · 18 March 2026
Agent replied · 20 March 2026
Many thanks for taking the trouble to post this fantastic 5 star Google review for our Feltham Sales team especially Shane. We are delighted to hear that he advised you in a way that you felt more aligned with, got an offer in 2 weeks and that you highly recommend them. We will pass your comments on to Shane and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 4/5
GoogleThank you to the frost partnership in Feltham who were extremely efficient in dealing with the sale of our property from initial viewings through to completion. This is the second time I have used them and would definitely recommend them.
Karen · 2 June 2026
Agent replied · 11 June 2026
Hi Karen - Thank you so much for taking the time to write this 5 star Google review for our Feltham Sales team. We are so pleased to hear that they were extremely efficient in dealing with your sale from initial viewings through to completion and that you would definitely recommend them. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleThe agent by the name "Chloe Lucas" was absolutely helpful and cooperative throughout the whole process. I wish her best of luck for her career.
Bhoj · 11 September 2026
Agent replied · 16 September 2026
Many thanks for leaving this 5* Google review for Chloe from our Feltham Sales team. It is very much appreciated.
Best wishes to you from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
