Every review we hold for the Felixstowe office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleSale of the house went through smoothly but I felt like the communication past the first month or so was non existent. I expected a weekly or at least a two weekly update which I did not get unless I called to ask for one.
Kyle · 6 June 2025
Agent replied · 9 December 2024
Dear Kyle Parris, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Felixstowe. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleMe and my partner have just moved into our first home together and our agent, Tyler, helped us every step of the way. He made the process straight forward and simple for us and would absolutely go with them again. We can't express enough how happy we are and how grateful we are for all the help we have had along the way.
Dexter · 3 October 2024
Agent replied · 24 October 2024
Dear Dexter Gillett-jacobs
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team has always been professional and attentive. During the three years we stayed in the flat, we had a very positive experience and always received support whenever needed. We truly appreciate the kindness and professionalism of the whole team.💪☺️ …
Claudio · 11 July 2025
Agent replied · 9 September 2025
Dear Claudio Silva, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleMy property was only on the market for a matter of hours thanks to Charley at Leaders.
Everything went smoothly, property was only empty for 8 days.
Could not of expected anything morePositiveResponsiveness, Quality, Professionalism, Value
Eddie · 22 June 2023
Agent replied · 21 June 2024
Dear Eddie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI want to just say how amazing Charley is! She has helped us from the second we asked about a property! She understood we were new at it and explained everything very well! Super professional and just brilliant at what she does!xxxxPositiveResponsiveness, Professionalism
Chloe · 25 October 2022
Agent replied · 24 October 2024
Dear Chloe,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have just moved into our first rented property with Leaders Felixstowe. I highly recommend Leaders we are first time renters and they took us through step by step and answered all the questions we had. We cannot thank Sophie and Becky enough for all of their help and getting us in our new property so quickly. 10/10 service.
Sophie · 23 June 2019
Agent replied · 21 June 2024
Hi Sophie, we're so glad to hear that you had such a wonderful experience with the team at Felixstowe and that they were able to offer so much support to you throughout each step of the application process. We will ensure your comments are passed onto Becky and Sophie so they are aware of your thanks. We really hope you enjoy renting with us. If there is anything else we can do for you at all, please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 5/5
GoogleLis was great! Very professional, proactive and extremely supportive. I fully recommend!
Charlie · 3 October 2024
Agent replied · 24 October 2024
Dear Charlie Mccarthy11
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI want to just say how amazing Charley is! She has helped us from the second we asked about a property! She understood we were new at it and explained everything very well! Super professional and just brilliant at what she does!xxxxPositiveResponsiveness, Professionalism
Chloe · 26 August 2022
Agent replied · 21 June 2024
Dear Chloe,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe’d like to send our thanks to the Leaders team and Tyler Rushworth. He made the process of finding a house easier for us. From the very beginning to the end, he was always friendly and solution-oriented and helped us reach a solution. We would love to work with Tyler again in the future. Thank you for everything.
Abdurrahman · 19 October 2024
Agent replied · 10 November 2024
Dear Abdurrahman Demir
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWould like to thanks josh at the Felixstowe branch , for all his time today on a viewing , he gave me every detail he felt I should know aswell as answered many questions I felt was relevant to a property , josh has gave me such confidence whilst he has welcomed me into the renting side of things , his detail and effort in giving people the best he possibly can for property viewing was spot on , I have no faults to complain about , highly recommend josh at leaders for any help you need
Jamie · 22 June 2023
Agent replied · 21 June 2024
Dear Jamie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleA big thank you to Liz and Leaders for making the purchase of our property effortless and stress free. I would recommend Leaders and i would use their services again.Thank you.
David · 22 June 2023
Agent replied · 21 June 2024
Dear David Frank,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI own a large block of properties in Ipswich, managed by Leaders in Felixstowe. Headed by manager Carl , I have always found them to be responsive, professional, and completely understanding of my needs. I would recommend Carl and his team without reservation.PositiveResponsiveness, Quality, Professionalism, Value
Neil · 26 August 2021
Agent replied · 21 June 2024
Hi Neil Parker,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Felixstowe branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI’ve dealt with Phil at Leaders many times now, I can’t fault his customer service skills. He goes above and beyond for people and is such a lovely guy.
Meg · 22 June 2023
Agent replied · 21 June 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWhat can I say except Phil and the team are amazing. Professional, bundles of empathy and kindness. Super quick admin and move date. I cannot recommend them highly enough.
Kate · 22 June 2023
Agent replied · 21 June 2024
Dear Kate
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCharley was amazing throughout the whole process. Losing our home in a house fire was the most traumatic experience, but we were supported and treated with complete kindness by Leaders staff, in particular Charley and Clare. Cant thank or praise enough.PositiveResponsiveness, Quality, Professionalism
Sharon · 26 August 2021
Agent replied · 21 June 2024
Dear Sharon Black,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleI have viewed a few properties using Leaders over the last couple of months and I had Liz Showing me around, I must say it is great to be shown around by an estate agent that makes you feel completely at ease. Liz comes across as very professional, confident and very honest. Liz also kept me informed of all developments as they occurred for which I was very grateful.
Keep up the good work Liz
Darren · 22 June 2023
Agent replied · 21 June 2024
Dear Darren
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRecently we have moved in with Leaders and I would like to give a big shout out to Guoda who helped us from the beginning to the end. I’m very happy with the service we have received.
Tomas · 22 June 2022
Agent replied · 21 June 2024
Dear Tomas Bikulcius,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleCharley provided amazing service when helping me to rent my first home. She was very efficient and answered all of my questions quickly. Very friendly service as well :) would highly recommend Charley/ leaders in felixstowePositiveResponsiveness, Quality
Emily · 22 June 2022
Agent replied · 21 June 2024
Dear, Emily Forsdyke, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleCharley from Leaders in Felixstowe has been absolutely amazing with helping us move. She has been very helpful and made sure our move ran as smooth and stress free as possible, we can not thank her enough.PositiveProfessionalism
Kersha · 22 June 2022
Agent replied · 21 June 2024
Dear Kersha Cobbold,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleGeorgia really helped smooth the process of getting setup in Felixstowe. Very very happy and highly recommend. Cheers!
Roger · 12 November 2025
Agent replied · 12 December 2025
Dear Roger Owen
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCarl and his team have been managing a portfolio of flats for us for 10 years. We have always found them to be proactive, responsive and professional in their approach. We look forward to working with them for another 10 years!PositiveResponsiveness, Professionalism, Value
Bertie · 22 June 2021
Agent replied · 21 June 2024
Hi Bertie Arkwright,
Thank you for the great review of our Leaders Estate Agents Felixstowe team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can continue to be of service.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend! Carl was very useful and responsive to any questions we had. Carl turned what could have been a very stressful situation when moving during a paramedic very calm and relaxed. He regularly kept us up to date with what was going on.Thank you againPositiveResponsiveness, Professionalism
Gemma · 22 June 2020
Agent replied · 21 June 2024
Hi Gemma,
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us and that you received a fantastic service from Carl and the team at Felixstowe. Thank you from the Customer Service Team.
★★★★★ 5/5
GoogleWe recently sold our house through Leaders in Felixstowe and would definitely recommend them. Liz did an excellent job of keeping us up to date throughout the whole process and we really felt like she took pride in her work and cared about us a clients, if we move again in the future we would have no hesitations in using Leaders. Thanks guys!
Andrew · 22 February 2024
Agent replied · 21 June 2024
Dear Andrew Harrigan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSuch an amazing experience with Felixstowe Leaders they make you feel so comfortable as they are always professional but also very friendly , they are always willing to answer any questions and will help you in any way they can they have made our move super easy and smooth sailing -
Paige · 24 September 2024
Agent replied · 24 October 2024
Dear Paige Cordy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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