Every review we hold for the Felixstowe office, from every platform, shown as written. First names only.
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5/5
GoogleVery happy with the service we were given by leaders. Liz was absolutely brilliant, she was very professional when doing the viewing for us and answered all queries we had. She kept with us throughout the process and helped to support us with troubles along the way (on the solicitors side) very much appreciated!
Amy Β· 22 June 2023
Agent replied Β· 21 June 2024
Dear Amy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe rent our property through leaders and Steven is our property manager. The treatment we have received from him has been flawless, always has time to talk through any issues and is very reassuring. Any problems we have incurred he is always keen to get them resolved efficiently and quickly. Really canβt fault our experience so far. Thank you StevenPositiveResponsiveness, Professionalism
Emmi Β· 25 October 2022
Agent replied Β· 24 October 2024
Dear Coolcat123 Epic,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAn amazing experience with Leaders Felixstowe! In particular Olivia and Marcus who were always there when we had any questions and to make the process fast and easy for us. Both were always incredibly helpful, polite and all round fantastic. Thank you again! Faultless ππ» β¦
Cherie Β· 24 November 2023
Agent replied Β· 21 June 2024
Dear Cherie Harper
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLiz was absolutely great and very patient. We had a nightmare with solicitors, but she was always on the ball keeping me informed and constantly chasing to get the sale through. An absolute pleasure to work with and credit to the business. Thanks Liz.
Luke Β· 24 December 2023
Agent replied Β· 21 June 2024
Dear Luke Barnes
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleTyler has been amazing throughout the whole moving process. Heβs very confident and brilliant at what he does. He has made the whole moving process a breeze. Thank you
Vortech Β· 24 September 2024
Agent replied Β· 24 October 2024
Dear Vortech London
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe rent our property through leaders and Steven is our property manager. The treatment we have received from him has been flawless, always has time to talk through any issues and is very reassuring. Any problems we have incurred he is always keen to get them resolved efficiently and quickly. Really canβt fault our experience so far. Thank you StevenPositiveResponsiveness, Professionalism
Coolcat123 Β· 22 June 2022
Agent replied Β· 21 June 2024
Dear Coolcat123 Epic,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleCharley from Leaders estate agents has been incredibly brilliant with sorting me a rented place to live in, in such a short time. Through a delicate and emotional situation that was happening to me. Charley is a very caring and compassionate employee of leaders. I can not fault Leaders in anyway and I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Alan Β· 22 June 2022
Agent replied Β· 21 June 2024
Dear, Alan Norris, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleAs first time buyers we were lacking confidence in buying our first home. Kyle at Leaders Felixstowe was there for us. He made time for us, gave us helpful information and after establishing what we wanted, showed us excellent properties that met all of our needs. I've no doubt without him we would not have been in the position we are today. Thank you so much Kyle and Leaders!PositiveResponsiveness, Professionalism
Joe Β· 26 August 2020
Agent replied Β· 21 June 2024
Hi Joe Phillips,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Felixstowe. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Felixstowe
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5/5
GoogleAbi has been tremendous! Thank you π β¦
001rossi Β· 20 May 2025
Agent replied Β· 13 June 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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5/5
GoogleWe used leaders Felixstowe to sell our motherβs house as we had used them 6 years ago for our own sale and found them to be professional and efficient. Both Liz and Ryan on this occasion were very easy to deal with, courteous, helpful and kept us up to date on all aspects of the sale. We would certainly recommend them to any reading this review. Many thanks from us.
Steve Β· 3 October 2024
Agent replied Β· 24 October 2024
Dear Steve Brinkley
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThis is the first time I've had the privilege of going through Leaders and I couldn't recommend them more highly, the service is truly first class. I'm going through a very difficult time at present and Georgia who is looking after me is an β¦
Gary Β· 16 August 2025
Agent replied Β· 12 December 2025
Dear Gary Mitson
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleLeaders have been able to provide me with a property that matched my budget and expectations! :) thanks so much to Tyler Rushworth who made the experience super fast and effortless.
Stephanie Β· 22 April 2024
Agent replied Β· 21 June 2024
Dear Stephanie Pavlova
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAfter dealing with an absolutely unreliable agencies we were nicely surprised and well impressed with Felixstowe Leaders team's approach. Olivia, our Agent, is dedicated to her job rising the standards for the industry. She showed a lot compassion to her work, a lot of empathy and understanding to tenant's needs and proved professionalism at every step of letting process. Always in good mood, polite and patiently answering all questions ... even if asked the same one for a tenth time :-). She was well supported by Marcus and Carlene. Thank you guys!
Adam Β· 23 March 2024
Agent replied Β· 21 June 2024
Dear Adam Suchocki
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleFriendly staff, especially Charley Howgego , she was our letting agent , and she found the perfect house for us very quickly, she explained us all the process for rent . Everything itβs work very fast without problems. I think this agency have a good staff and I recommended.PositiveQuality, Professionalism, Value
PERCA Β· 26 August 2022
Agent replied Β· 21 June 2024
Dear Perca Maria Marinela,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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1/5
GoogleThe absolute worst estate agents I've ever dealt with, rented a home here in the past couple years that within weeks was full of black mold, water pouring through the ceiling and into electrical outlets/the fuse box, I regularly had a flooded kitchen, porch and dining area every time it rained, the plaster was soaked through and would just fall off as well as nails sticking out of floor boards and upstairs neighbors who also rented from the same place playing loud music, smoking in my porch & being threatening and abusive all the time, the estate agents did nothing, never even investigated or came over to inspect. I was left thousands of pounds out of pocket due to water damage & terrified of violet neighbors.
My landlord would turn up unexpected, and would invite various trades people over to do work on the place without telling me while my valuables were on display. Varrious staff members were rude, unforgiving and incredibly disorganized, they never knew what was going on and left me sat in a car for 7 hours because they forgot to do my paperwork on moving in day, 8 months of a horrific property that was originally presented to me with no issues whatsoever...Nothing was ever rectified till I threatened to get a damp inspect in and was then told to leave immediately. Absolutely appalling, would never ever deal with leaders again, ever.
SophiΓ‘ Β· 22 February 2024
Agent replied Β· 21 June 2024
Dear SophiΓ‘,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleAbi has been our property manager for some time now and has been great. Highly recommend
Chloe Β· 7 November 2024
Agent replied Β· 9 December 2024
Dear Chloe Pate
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIt's a wonderful experience working with Leaders, There Service delivery is Paramount. Thank you Tyler Rushworth, πͺ β¦
Sserugo Β· 3 October 2024
Agent replied Β· 24 October 2024
Dear Sserugo Rogers
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAbi was so helpful and communicated really well. Always an outstanding service and friendlyπ β¦
Emily Β· 9 November 2024
Agent replied Β· 9 December 2024
Dear Emily Tofts
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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4/5
GoogleI was very pleased with the support provided by Lola Crawford at Leaders. The property we viewed wasn't a direct match for our requirements but Lola showed a great deal of insight and imagination with the property selected for the viewing.
Graham Β· 10 August 2025
Agent replied Β· 9 September 2025
Dear Graham Reid,
Thank you for your 4-star review! We're delighted to hear that you had a β¦ More
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5/5
GoogleAbi was brilliant and so helpful made my experience really positive! Thank you Abi!!
Bethany Β· 9 November 2024
Agent replied Β· 9 December 2024
Dear Bethany Snell
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have no hesitation in recommending Leaders Felixstowe when it comes to renting. Emily and her team have been friendly and supportive every step of the way throughout the whole process. They always get back to you when they say they will and are happy to guide you clearly through what you need to do!
Alexandru Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Alexandru, your wonderful feedback and rating mean a lot to us. Its great to read about your positive review of our Felixstowe branch. Thank you from the Customer Relations Team.
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5/5
GoogleThese guys were amazing. The know the local area and market, professional and friendly and above all ensured my sale went smoothly including dealing with the solicitors and even helping out with my purchase with another agent. Adam is amazing and the service he sold me was exactly what I received.PositiveResponsiveness, Quality, Professionalism, Value
Abi Β· 26 August 2021
Agent replied Β· 21 June 2024
Hello Abi Dunnett
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
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5/5
GoogleFirst time buying our first family home and it was made less stressful thanks to Liz. She took us step by step and was an amazing estate agent
Becky Β· 22 February 2024
Agent replied Β· 21 June 2024
Dear Becky Knights
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGeorgia and the other staff at Leaders are simply amazing. They made my move so much more easier. From letting the flat, to setting up bills, to making me feel welcomed. I would recommend Leaders to anyone looking for a new place.
Travers Β· 11 July 2025
Agent replied Β· 9 September 2025
Dear Travers Hull, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Georgia and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.