Leaders Lettings Felixstowe reviews

★★★★★ 5/5

Google

Georgia was absolutely brilliant from the get-go. Sweet and very professional. She made the whole process a breeze from start to finish. I really cannot recommend her enough. What an asset to the business.

Kate · 22 August 2025

★★★★★ 5/5

Google

Thank you Abi for making the journey so smooth with leaders. Any issues that came up she did everything she could to fix :)

Ruby · 12 November 2025

★★★★★ 5/5

Google

I would like to thank Ellie & Phil for making my move effortless. From the first instance Ellie made me feel relaxed, was very welcoming and that nothing was too much trouble. Her friendly approach, enormous patience, professionalism and knowledge made me feel at ease. Ellie & Phil guided me each step of the process which really helped to alleviate the stress of moving home. They are amazing and I would recommend them and their colleagues to anyone thinking of moving home. Thank you 😊

Joan · 22 June 2023

★★★★★ 5/5

Google

Liz & Ryan went above & beyond our expectations when buying our flat through them. They worked so hard to keep everything moving and everyone happy. We wouldn't hesitate to recommend them to anyone considering buying a property in Felixstowe. Thank you both so much, you have restored our faith in estate agents!

Michelle · 18 November 2024

★★★★★ 5/5

Google

Georgia Clark was a fantastic estate agent, very friendly and approachable. Always happy to help, made our move as hassle free, and accommodating as possible. Would rate Leaders in felixstowe Highly. Thanks sm.

Laura · 11 July 2025

★★★★★ 5/5

Google

Georgia was very helpful very polite and was a massive help in making the move quick and simple as possible for me and my partner couldn’t ask for better service

Jack · 11 July 2025

★★★★★ 5/5

Google

I recently moved into my new flat with Leaders. A great BIG special thanks to Tyler, who assisted me every step of the way. He was there for every step of my Journey and I must comment on his Excellent customer service. Keep up the good work Tyler...

Elgine · 3 October 2024

★★★★★ 5/5

Google

We have found Leaders especially Phil absolutely increable. Phil has gone out of his way to ensure we secured a rental , our fist in the UK coming fom South Africa during a difficult time of the year being in December just prior to christmas . The application and process is very different to what we were expecting and Phil and Charley guided us through all aspects and in so doing eliminated any hickups and or delays in the process securing ourselves a speedy rental.We highly reccomend leaders

Tammy · 22 June 2022

★★★★★ 5/5

Google

Managed to find a place to rent through Leaders. Dealt with Tyler who made the process easy and was always on hand and willing to assist along the way, very easy to get hold of when needed. Made the whole process swift and stress free. No issues for me.

Jordan · 26 July 2024

★★★★★ 5/5

Google

We have been renting a house for the last 4 years with Felixstowe Leaders estate agents. For the past few months we have been in contact with Guoda Simbele ( Property Manager, Woodbridge) who has made a huge difference to our experience with this agency. I would like to thank Guoda for her kindness, her efficiency and promptness in answering any of our questions as well as solving any problem we encountered regarding the house maintenance.

Julie · 22 June 2022

★★★★★ 5/5

Google

Georgia was excellent, she was very polite and friendly, she kept us up to date with everything. Would highly recommend leaders.

Sam · 11 July 2025

★★★★★ 5/5

Google

We have just had a change of tenant at one of our properties.Leaders found some new tenants very quickly but the problem was the old tenants had left the house in a really bad state.I was worried that there would be insufficient time to get everything sorted before the new tenants were due to move in.However,Donna Ruiz was great.She quickly took charge of the situation and organised the 6 separate contractors that were neede to get everything cleaned and repaired.She made sure all the work was done in good time before the tenants moved.Perfect.I can't thank Donna enough.PositiveResponsiveness, Professionalism

Mary · 26 August 2021

★★★★★ 1/5

Google

Where to start, really? I guess it would be the part where I paid the holding deposit in order to ‘ensure’ I had my place. I jumped through hoops and did everything ‘they’ required of me to secure the property. So, thinking I was safe, I put my feet up and waited for my move in date. Except it didn’t happen. No. Leaders called ONE WEEK before my move in to inform me that the current tenants were refusing to move and there was nothing they could do. I was essentially homeless. Apart from some shrugs of the shoulders and contrived ‘sorries’ I was told there was nothing they could do. So what did I pay the holding deposit for? Apparently to protect them, the big cat estate agent. It was at that moment that I realized exactly what Leaders of Felixstowe was all about: themselves!! They couldn’t care less for their tenants, or probably even their landlords. All they care about is making as much money as possible by having tenants move in as close as possible to the date the former ones move out. Thus creating issues when things fall through and go wrong, issues for the tenants, obviously, and not themselves. I took my deposit back and vowed never to use them ever again. Don’t get burned like me. AVOIDNegativeResponsiveness, Quality, Professionalism, Value

Luke · 26 August 2021

★★★★★ 5/5

Google

We have been using Leaders Felixstowe for a number of years now to manage our letting properties. We have always found that Carl and the team offer high levels of service with good customer support for both the landlord and tenant. All the staff within the office are friendly, professional and knowledgeable. We could not recommend Leaders Felixstowe enough. Our properties have always been let quickly with no hiccups along the way. A great team with a great level of servicePositiveResponsiveness, Professionalism, Value

Guy · 26 August 2021

★★★★★ 5/5

Google

Leaders Felixstowe branch manage my buy to let property and I would recommend them to any current or prospective landlords. They have always been super fast in reletting the property and my property manager Rebecca does a fantastic job dealing with any day to day issues speedily and effectively. Manager Carl is very experienced and always happy to give advice when I need it. He and the rest of the Leaders team have been a great support over the years. It’s 5 stars from me.PositiveResponsiveness, Quality, Professionalism, Value

John · 22 June 2021

★★★★★ 5/5

Google

Leaders felixtowe have been great through out our search from finding our new home to moving in. We always got fast responses and were always given a professional and friendly service by all the team. Even with the challenges of covid Leaders were still there to reassure us and help us with any concerns we had. Our new home is let and managed by Leaders and was all beautifully decorated and cleaned before we moved in. We couldn't be happier! Massive Thank you to Sophie, Rebecca, Carl and Gouda you have all been amazing 👏PositiveResponsiveness, Professionalism

Rebecca · 22 June 2021

★★★★★ 5/5

Google

Leaders in Felixstowe were simply amazing with my recent rental needs and subsequent move. It was impressively smooth, professional and swift from viewing, to collecting the keys, with everything expertly handled and explained. With it being an unexpected move, and a difficult, challenging time, I felt so very confident that I was in safe and secure hands from the beginning, and I still do. It was a wonderful experience and I would go out of my way to recommend them. I'm extremely grateful to Emily and Becky in particular who were so, so helpful, kind, professional and just brilliant throughout. Many, many thanks indeed.PositiveResponsiveness, Quality, Professionalism, Value

Steven · 22 June 2021

★★★★★ 5/5

Google

Leaders have done a splendid job managing my rental property. Mr Thompson is an absolute credit to your team, I cannot thank him enough for his assistance and his dedication to providing such outstanding service! Thanks Michael

George · 9 November 2024

★★★★★ 5/5

Google

Leaders have been wonderful in helping my boyfriend and I find a house to rent together. Charley went gone above and beyond to help us, it was because of her we got the house we really wanted, she helped it all move along quick and easily and her communication couldn’t have been better, we both felt so supported by her and couldn’t recommend her or Leaders enough. Thank you.PositiveResponsiveness, Professionalism

Georgia · 22 June 2022

★★★★★ 5/5

Google

We had the pleasure of house hunting with the help of Carl from Leaders. He made the process so easy and stress free. His responces via email were always prompt even after a million questions, all of which were answered fully! Even when we had issues with moving schools, he helped to sort out the paperwork for the school admin. When it was time to move in, everything was all set up and ready to go thanks to the team at leaders and even after moving in, we still have them help us with everything and anything if we have any issues. thankyou to Carl and the team at Leaders Felixstowe for making our first move simple and successful. We would 100% recommend for the future or anyone looking for help when buying/renting a house.

Sandro · 22 June 2020

★★★★★ 5/5

Google

My partner was really struggling to find somewhere to rent, being on PIP and leaders were excellent. I would highly recommend leaders as your estate agent.. especially Carl, who has been an absolute star. He’s shown so much patience throughout the whole process with my partner. Couldn’t of asked for a better estate agent! Carl has also been working on his own due to the pandemic and how he has kept so calm I’ll never know, fantastic man and brilliant at his job. I want to say a BIG thank you to Carl, you’re amazing at your job and it was pleasure having you as our estate agent.

Sarah · 22 June 2020

★★★★★ 5/5

Google

Liz Armstrong from leaders was very helpful and professional throughout the whole process. This was our first house and we were clueless at the start, Liz help us all the way through the initial stages to actually buying a house. What could have been a very stressful process Liz made manageable. Thank you again Liz from both of us.

Paul · 22 June 2023

★★★★★ 5/5

Google

May I say that the Team at Leaders are absolutely First Class, from the go to the whoa the team has been terrific in assisting with the whole process. A special mention to Mr Tyler Rushworth who has been exceptional and the Move Team who have played a second to none support role. I would thoroughly recommend this Firm as they are professionals through and through and wish them continued success for this year and beyond. Many thanks and best wishes.

Ewan · 27 October 2024

★★★★★ 5/5

Google

I have just moved into a property and I dealt with Phil. Phil communicated with me through every step of the way. His service was outstanding and helped with any questions I had. The process was smooth and quick. I am very grateful for his service and I am very glad I had the opportunity to deal with him at Leaders. I would highly recommend.

Jamie · 22 June 2022