Trusted Agent profile · Farnham
★★★★★
311 reviews across 2 platforms
50 The Borough, Farnham, GU9 7NW
Part of Gascoigne Pees, see every office.
Gascoigne Pees's office in Farnham, at 50 The Borough, is rated 4.3 out of 5 across 311 reviews on two platforms, including 220 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Gascoigne Pees won in 2026.
Tell us what you need and we'll put you in touch. Gascoigne Pees hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnham.
The Trusted Agent 2026 results for Gascoigne Pees, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Farnham office, from every platform, shown as written. First names only.
5/5
GoogleAs a first time renter I naturally had a few bumps along the road of getting everything in order but Chloe was extremely helpful and professional in her job and helping me with said problems. Would highly recommend this branch 🙂 …
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleCan't recommend Richard and his team enough! Always on the other end of the phone when they are needed. Brilliant letting agents and I would highly recommend if you are looking for a professional agent when renting your property.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotBen Calder - Rentals
From the moment Ben called me things began to get sorted. He started straight away, and has kept me informed throughout, which turned out to be a really quick process! Everything was sorted for me, I was kept up to date with the progress. It has been the most amazing experience, I can’t fault anything! If only every company had a Ben!!
5/5
GoogleA pleasure to deal with. Great communication, efficient & hassle free. Moving home can be stressful at the best of times so the reassuring service was most welcome. 5* service indeed! Particular thanks to Leigh, Louise and Katie for all their time & patience......it was much appreciated. Graham & Sue Harry
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleRichard was extremely knowledgeable and helpful.
Many thanks for your fantastic 5* review Lorna. Best wishes, Lucy, Customer Relations.
5/5
GoogleChloe and the team are true professionals. We recieved fantastic service from Chloe from start to finish of renting our new home. Friendly and efficient service. Thank you!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotLiars with no sense of accountability
These estate agents downright lied to us before moving in about what came with the flat and throughout continued to lie about the interactions we had. Their complaints process is as useless as they are and I'm convinced is completely biased towards the estate agents. They are criminal - do not go anywhere near.
5/5
GoogleThe branch manager Alex was very helpful from the initial viewing through to completion, being proactive in helping resolve issues and ensuring all parties were updated timely.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleThank you very much for the assistance and all the useful details and advice Phoebe
Thank you for your kind words! It was our pleasure to assist you and we are glad that our advice was helpful. We value your business and look forward to serving you again. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleThe service I've received has been second to none. Katie has been professional and friendly and left me feeling confident that everything will be dealt with efficiently. Katie and the team are always on hand to answer my numerous calls and emails. Thanks go out to you all. Emily.
Thank you Emily for your wonderful 5* review about our local Gascoigne-Pees team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott
1/5
GoogleNot happy with them at all. I was basically asked 3 times if they’ll give me a better mortgage deal will I take it or not, when I have told them I have already a deal that I am happy with. In addition, when viewing the house for sale the person did not even try to advertise the house or speak about it at all.
2/5
TrustpilotFarnham branch
This company in Farnham has let our property for many years. Unfortunately now they seem to be complacent and we have to chase them for property checks to be carried out as per our contact. Once they finally did the check we are still waiting 3 weeks later for their findings. Also we have rung them throughout the day and left messages in their phone but they never bother to ring us back. They seem to have lost interest and we are rapidly losing patience.We would not recommend this branch of the company.
5/5
GoogleDaniela has been prompt, friendly and incredibly helpful to us throughout the whole process of renting. We've had no problems at all, it's been made so much easier with the help of the agency. It's been a lovely experiencePositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent, friendly and efficient service, Molly was always available to answer queries 🙂 …
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleSupporting dog mental health in Farnham! My 2 love the gravy bones!!
Thank you for your 5* review. Best wishes, Lucy, Customer Feedback and Support Team
5/5
TrustpilotPurchased a flat
Have just purchased a flat through Gascoigne Pees Redhill branch and can not fault at all Daniel Beckson, he went way and beyond with this sale and I can highly recommend him. A great asset to Gascoigne Pees. Also Janene Haynes was very helpful too.
5/5
GoogleI was house-hunting and located a potential purchase on Rightmove. Madison provided particulars and showed me around the property. She was extremely knowledgeable and helpful. It didn't work out this time because the property I had chosen wasn't right, but I wouldn't hesitate to use Gascoigne-Pees in the future.
Thank you for your excellent 5* review and kind words of our dedicated team David. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing experience finding a rental property with Gascoigne-Pees. Richard was incredibly friendly and helpful, he made the process easy and enjoyable. Thank you!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a great lettings manager, Daniella was very helpful and helped me find the right property very quickly. She was very responsive and helpful to any Queries I had. I would highly recommend her.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotWorst Experience Ever with Gascogne Pees Kingston Branch
I had the worst experience ever using Gascogne Pees to fully manage my property. They consistently chose the more expensive contractors who did not deliver good service and failed to honor warranties. After 4 years of their management, my property was in a dire state. I ended up spending over £20,000 on repairs and restoration. The staff, from lettings to property management, were unhelpful, rude and ineffective. Never again.
5/5
GoogleWe've never rented before so had no idea where to start, Alex was really helpful and took the time to go through the process with us in detail and provided lots of useful info. Would highly recommend.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleChloe was so nice and friendly and was willing to help us search for the perfect flat! Would definitely recommend
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience with Jack and the team at the Farnham branch. This isn’t the first time we’ve rented through them, every time has been professional and courteous. Can’t be faulted and good lines of communication. Keep up the good work
Thank you for such a glowing review of our local team and 5* review! Kind regards, Scott
5/5
TrustpilotJack Bayton of Gascoigne Pees
Jack Bayton has been incredibly supportive with the process of renting our new property. He responds quickly to enquires and has been understanding and kind. Would highly recommend using Gascoigne Pees to find your future home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gascoigne Pees, Farnham won Trusted Agent; Gascoigne Pees, Guildford won Platinum; Gascoigne Pees, Kingston Upon Thames won Trusted Agent; Gascoigne Pees, Redhill won Trusted Agent; Gascoigne Pees, Sutton won Trusted Agent.
Tell us what you need and we'll put you in touch. Gascoigne Pees hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnham.
