Trusted Agent profile · Farnham

Gascoigne Pees Farnham reviews

★★★★★ Great

308 reviews across 2 platforms

50 The Borough, Farnham, GU9 7NW

Part of Gascoigne Pees, see every office.

Gascoigne Pees's office in Farnham, at 50 The Borough, is rated 4.3 out of 5 across 308 reviews on two platforms, including 220 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Gascoigne Pees won in 2026.

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4.8 / 5

220

Reviews on Google

This office

Trustpilot logo

88

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Gascoigne Pees, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Farnham office, from every platform, shown as written. First names only.

5/5

Google

My partner and I have been to a couple of viewings now with Phoebe Wilkinson, and she has made the whole process extremely streamlined and enjoyable. She is very knowledgeable, friendly and proactive, ensuring that we were kept up to date throughout the whole process. Phoebe has been incredibly helpful and approachable, making what can sometimes be a stressful process feel straightforward and reassuring. She has been a pleasure to deal with, and we would highly recommend her to anyone looking for a property.

Jamie · 21 September 2026

Agent replied · 12 October 2026

Thank you so much for your kind words, we are thrilled to hear that Phoebe has made the property search process enjoyable for you both. Our team is dedicated to providing knowledgeable, proactive, and approachable service to all of our customers. We appreciate your recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot recommend Phoebe Wilkinson highly enough. She has been outstanding throughout my move-out process, consistently friendly, approachable and highly professional. Her communication has been excellent, she has responded promptly to every query, and she has gone out of her way to make the whole process as smooth and straightforward as possible. Phoebe is a real credit to Gascoigne-Pees Farnham, and I am extremely grateful for all her help.

Karlson · 12 September 2026

Agent replied · 12 October 2026

Thank you for your excellent 5* review! It's always our goal to provide the best service possible, and we're so happy to hear that Phoebe exceeded your expectations during your move-out process. We'll be sure to pass along your compliments to her. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Me and my partner had a viewing and spoke with Phoebe Wilkinson, genuinely most lovely and honest agent I have dealt with through our property search! She deserves all credit! Phoebe has been amazing we unfortunately didn’t get the property we were after but am so pleased with the experience we had and hope we can find a property through her again! ☺️

Eve · 12 September 2026

Agent replied · 12 October 2026

"Thank you for your kind words! We're so glad to hear you had a positive experience with our agent Phoebe. We'll certainly pass along your compliments. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Both Phoebe and Richard were super helpful when it came to finding and securing a rental property for us, liaising with the landlord and even putting us in contact with the previous tenant about some furniture for sale. They have been in contact every day to keep us updated. Its been a lovely experience so far and I can't wait to move in and have the property managed by them

Isaac · 12 July 2026

Agent replied · 12 October 2026

We are thrilled to hear that Phoebe and Richard were able to exceed your expectations and make your rental process smooth and enjoyable. Our team is dedicated to providing top-notch service and we can't wait to help manage your new property. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would highly recommend Gascogne-Pees, Farnham. Alex and Freya went above and beyond to get my sale through. It was a complicated sale and they worked very hard and ensured that I was informed of ever stage of the process. I would like to say thank you both for all your hard work. Thank you Louise

Louise · 5 October 2026

Agent replied · 12 October 2026

Thank you so much for your kind words! We're thrilled to hear that Alex and Freya made your experience smooth and informative. Your recommendation means the world to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I highly recommend Phoebe Wilkinson! She was incredibly professional, courteous, and genuinely nice to work with throughout the entire process. What stood out most was how she remembered me and my specific requirements, always recommending properties that truly fit what I was looking for. If you want an estate agent who actually listens and cares, ask for Phoebe Wilkinson!

Monia · 12 August 2026

Agent replied · 12 October 2026

Thank you for your kind words and for choosing Phoebe Wilkinson as your estate agent! It was a pleasure working with you and we are so glad that she was able to meet your specific requirements. We truly value your satisfaction and appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Gascoigne-Pees assisted me in securing my new residence and guided me through the entire process with exceptional ease and professionalism. Richard and Phoebe were notably welcoming and supportive throughout, providing a level of care and assistance that was truly outstanding. I sincerely appreciate their guidance in helping me achieve my dream home.

Zenabu · 12 September 2026

Agent replied · 12 October 2026

Thank you for the glowing review! We are thrilled to have helped you secure your dream home with ease and professionalism. It was our pleasure to provide you with exceptional care and guidance throughout the process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From the moment I called to enquire about the property which will now be my new home, Phoebe was kind, a clear communicator and extremely helpful. Throughout the whole process, both Phoebe and Richard have been very efficient, attentive and thorough. I would definitely recommend them both as brilliant letting agents!

Eva · 12 September 2026

Agent replied · 12 October 2026

Thank you for your glowing review! We are thrilled to have helped you find your new home and it was our pleasure to work with you. Our team is committed to providing excellent service to our clients and we are so happy to have exceeded your expectations. Thank you for recommending us as letting agents, it means a lot to us!

5/5

Google

I had a viewing with Freya last year. I was really impressed with her knowledge of the area most importantly the house. Freya explained the process well and was patient with all my questions! The follow up was good and when it’s time to move again I’ll definitely head to GPs! Thanks Freya 😊

Ben · 12 July 2026

Agent replied · 12 October 2026

Thank you so much for your kind words! We're glad to hear that Freya's knowledge and patience made your experience enjoyable. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a viewing on Tuesday 24th march with Phoebe and she was amazing. She talked me through everything that was going to happen going forward. She was in constant contact to let me know what's happening. And Thursday 26th march she informed me that me and my son will be moving into our home. Thank you so much Phoebe we both really appreciate you 😊

Sarah · 2 April 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that Phoebe provided exceptional service and helped make your move-in process smooth. We are lucky to have her on our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe has been incredibly kind, professional, and helpful throughout the process so far. She has kept me updated every step of the way and has always been on top of everything, making the whole experience much less stressful. Thank you, Phoebe, for all your help

Diana · 12 July 2026

Agent replied · 12 October 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Phoebe at Gascoigne Pees has been extremely helpful throughout the process. She has been professional, responsive, and always willing to go the extra mile to make everything run smoothly. Her communication has been excellent, keeping me informed and answering any questions quickly. I really appreciate her support and would happily recommend Phoebe and the team at Gascoigne Pees.

Angus · 19 March 2026

Agent replied · 16 April 2026

Thank you for the kind words! Nothing brings us more joy than hearing that our team, especially Phoebe, has been helpful and professional throughout your experience. We strive to go above and beyond for our customers and we are so glad that you feel supported. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe has been absolutely lovely throughout the whole process. She’s been friendly, helpful and responsive at every stage, making everything feel really easy and straightforward. Would definitely recommend!

Elesha-Marie · 5 October 2026

Agent replied · 12 October 2026

Thank you for your wonderful feedback! We're thrilled to hear that Phoebe made your experience so positive. Our team strives to provide excellent service, and your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Best agents i've come across, very efficient, totally on the ball. I've now used Gascoigne Pees, twice and they offer great service and very competitive prices. Thanks Phoebe

Moderneon · 5 October 2026

Agent replied · 12 October 2026

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Phoebe was extremely professional and informative when speaking to her. There was no rush and she was very helpful, giving me a very positive experience.

Bev · 8 October 2026

Agent replied · 12 October 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The help and support I received from everyone at Gascoigne Pees was superb. Their consistency with all the paperwork and questions I had were always dealt with thought and kindness. Moving is stressful but helped to be less so by the professional attitude especially from Alex.

Catherine · 15 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are delighted to hear that our team, especially Alex, provided you with a smooth and stress-free moving experience. We strive to provide excellent service to all our customers and we are happy to know that we have met your expectations. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe was amazing. She was extremely professional and thorough in the property check review. At the same time, she was very friendly and it was a pleasure to have her conduct the review.

Daniel · 12 July 2026

Agent replied · 12 October 2026

Thank you so much for your wonderful 5* review! We are thrilled to hear that Phoebe provided stellar service during your property check review. Our team takes pride in delivering professional and friendly service to our customers. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I’m currently in the process of moving into a new property with the help of Richard, my letting agent. From the very beginning, he has been professional and approachable. Richard explained each step clearly and kept me updated throughout, which has really taken away the stress that usually comes with moving. So far, the experience has been excellent, and I would definitely recommend Richard and the agency to others.

Chisom · 4 September 2025

Agent replied · 9 September 2025

Thank you for leaving us your superb 5* review and recommendation. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Phoebe is absolutely amazing!! She was so helpful and went above and beyond in such a short deadline to get everything sorted for me! Thank you so so much Phoebe!

Beth · 12 July 2026

Agent replied · 12 October 2026

Thank you so much for your kind words, Beth! We're thrilled to hear that Phoebe provided you with such amazing support and went above and beyond to meet your deadline. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe and Richard have been absolutely fantastic throughout the entire process. They have consistently gone above and beyond in their roles to ensure a smooth transition between tenants. Nothing has ever been too much trouble, and they have always been at the end of the phone/email offering calm, reassuring advice and genuine understanding whenever it was needed. Their professionalism, responsiveness, and support have made what could have been a stressful experience so much easier. Thank you both.

Meg · 12 July 2026

Agent replied · 12 October 2026

Thank you for taking the time to leave us such a wonderful review! We are so glad that we were able to make your experience stress-free and smooth with our dedication, professionalism, and support. It was our pleasure to help you and we are always here for you whenever you need us. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe was a delight to deal with. She was punctual, friendly and informative. It was a pleasure dealing with Phoebe and we are so grateful for all her help in securing our property.

Caron · 12 June 2026

Agent replied · 12 October 2026

Thank you for taking the time to leave such a positive review, it means a lot to us! We are so glad that Phoebe provided you with a great experience and helped you secure your property. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Freya was exceptional on the telephone, she fully captured all our requirements during our consultation. Friendly, cordial and a proactive approach.

Michelle · 12 August 2026

Agent replied · 12 October 2026

Thank you for your kind words! We're thrilled to hear that Freya provided exceptional service and fully understood your needs. Our team takes pride in being both friendly and proactive. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Freya Carless was excellent in assisting us with our house search. She regularly checked in to see how our search was progressing and was always proactive, friendly and helpful. Although we didn’t end up purchasing through her agency, we really appreciated her professionalism and support throughout the process. Thank you, Freya!

Ed · 12 August 2026

5/5

Google

Phoebe is such an asset to your company. The best estate/letting agent I have come across. The reason is that she always does what she promises, is efficient, professional, understanding, an excellent time keeper, polite and very patient. A fine young lady.

Celia · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words about Phoebe! We're so glad to hear that she surpassed your expectations and provided you with exceptional service. She truly is a valuable member of our team and we're lucky to have her. Kind regards, Lucy, Customer Feedback and Support Team

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Questions about Gascoigne Pees Farnham

Has Gascoigne Pees won any awards?

Yes. In The Trusted Agent 2026 awards: Gascoigne Pees, Farnham won Trusted Agent; Gascoigne Pees, Guildford won Platinum; Gascoigne Pees, Kingston Upon Thames won Trusted Agent; Gascoigne Pees, Redhill won Trusted Agent; Gascoigne Pees, Sutton won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Gascoigne Pees hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnham.

What do you need help with?
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