Trusted Agent profile Β· Farnham

Gascoigne Pees Farnham reviews

β˜…β˜…β˜…β˜…β˜… Great

309 reviews across 2 platforms

50 The Borough, Farnham, GU9 7NW

Part of Gascoigne Pees, see every office.

Gascoigne Pees's office in Farnham, at 50 The Borough, is rated 4.3 out of 5 across 309 reviews on two platforms, including 220 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Gascoigne Pees won in 2026.

Google logo

4.8 / 5

220

Reviews on Google

This office

Trustpilot logo

89

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Gascoigne Pees hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnham.

What do you need help with?

Awards

The Trusted Agent 2026 results for Gascoigne Pees, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Farnham office, from every platform, shown as written. First names only.

5/5

Google

Phoebe is such an asset to your company. The best estate/letting agent I have come across. The reason is that she always does what she promises, is efficient, professional, understanding, an excellent time keeper, polite and very patient. A fine young lady.

Celia Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your kind words about Phoebe! We're so glad to hear that she surpassed your expectations and provided you with exceptional service. She truly is a valuable member of our team and we're lucky to have her. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe was brilliant and had all information when asked and really nice and professional to speak to.

Goldane Β· 12 August 2026

Agent replied Β· 12 October 2026

Thank you for the glowing review! We always strive to provide top-notch customer service and we're so glad that Phoebe delivered just that. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Phoebe was really great and nice. She told a lot of tips for renting and she even gave me some advice.

Anna Β· 12 July 2026

Agent replied Β· 12 October 2026

Thank you, Anna, for your wonderful review! We're thrilled to hear that Phoebe provided you with great tips and advice for renting. Your feedback highlights our commitment to customer-centric service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I spoke with Phoebe Wilkinson about my current tenancy. I wanted some information that I was finding hard to locate on my tenancy agreement. Phoebe was friendly, relaxed welcoming and just very helpful. I appreciate her help because she …

Georgia Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you for your positive feedback on Phoebe's helpfulness and excellent customer service. Our team strives to go above and beyond for our customers, and we are glad to hear that Phoebe exceeded your expectations. We are committed to … More

5/5

Google

Phoebe and Richard were both great to work with while we were looking for a flat. Richard gave us a really helpful tour, and Phoebe guided us through the whole process with quick replies and a super friendly attitude. Thanks to them, everything was easy and stress-free

Stephen Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you for your kind words! We are thrilled to hear that Phoebe and Richard made your flat search easy and stress-free. Delivering exceptional service and a friendly attitude is what we strive for. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Freya was very helpful and professional.

Jamie Β· 5 October 2026

Agent replied Β· 12 October 2026

Thank you for taking the time to leave a review! We are so glad to hear that Freya provided you with excellent service. We pride ourselves on our professional and helpful team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had a viewing today 11th August with Phoebe and she was very detailed and patient throughout the viewing. She seems to know her stuff and was able to answer most of the questions I asked (I had a lot of them😊) House hunting can be really stressful so always great when you meet a very good agent. Thumbs up πŸ‘ …

Maureen Β· 12 August 2026

Agent replied Β· 12 October 2026

Thank you so much for your kind words! It was a pleasure assisting you with your house hunt. Our team takes pride in providing detailed and patient service. We're happy to help you find your dream home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe was a pleasure to deal with, friendly, knowledgeable, helpful, and prompt with any questions or queries I had. They say house hunting is stressful but it was a painless experience this time around.

Will Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for your kind words! We are thrilled to hear that Phoebe made your house hunting experience stress-free and enjoyable. Our team strives to provide exceptional service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe has been extremely professional, helpful, and a lovely person to talk to during our house move.

Isaac Β· 12 July 2026

Agent replied Β· 12 October 2026

Thank you for your excellent 5* review! We are so glad to hear that Phoebe was able to provide professional and helpful service during your house move. We take pride in our dedicated and friendly team members. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Freya was informative, professional, friendly and personable and inspired confidence in Gascoigne-Pees

Steve Β· 12 August 2026

Agent replied Β· 12 October 2026

"Thank you for your positive feedback! We are thrilled to hear that Freya provided you with excellent service and made you feel confident in our company. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Me and two of my friends at uni have just moved into a new house and the whole process was made so much less stressful thanks to the help of Phoebe who was absolutely fantastic in guiding us through each step of the securing and moving into the property. Throughout the initial viewing and following communications via phone calls and emails, she has always been incredibly kind, professional and especially supportive whenever we had any queries or issues!

Harry Β· 26 March 2026

Agent replied Β· 16 April 2026

"Thank you so much for the kind words, we are thrilled to hear that Phoebe was able to make your move stress-free and enjoyable. We truly value your business and are always happy to help with any queries or issues. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Sophie was really helpful showing me around. Thank you Sophie!

Shannon Β· 12 August 2026

Agent replied Β· 12 October 2026

We're thrilled that Sophie was able to assist you during your visit! Our team takes great pride in providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I would like to express my sincere appreciation for the outstanding service provided by Alex, James and Laura at Gascoigne-Pees Farnham. Throughout the entire process, Alex demonstrated an exceptional level of professionalism, knowledge, and dedication. From our very first interaction, it was clear that Alex had a genuine commitment to supporting me through every stage of my journey. communication was always clear, timely, and informative, which helped to make what could have been a stressful experience feel seamless and well-managed. Alex consistently went above and beyond to ensure that all my questions were answered. It has been an absolute pleasure working with someone so proactive and approachable. I have felt fully supported at every step of my journey. I would not hesitate to recommend Alex, James or Laura and Gascoigne-Pees to anyone seeking a professional, reliable, and genuinely helpful estate agency.

Lisa Β· 9 September 2025

5/5

Trustpilot

Incredible Staff!

Myself and my partner are first time buyers looking for our first property. This is been such an exciting process, and the lovely Mia from Redhill's Gascoigne-Pees has made it even more wonderful. From the moment I first called in to book viewings, her sparkling friendly personality has shone through and she shared in our excitement to be looking for our dream home. Obviously it is quite a big decision and a large commitment, so we are so appreciative of the time Mia took to get to know what we wanted, what we were avoiding and what about the properties we picked that made us choose them. That meant that she was able to suggest some others that we hadn't come across, in the same area, for the same price range and with the same general feel as the others. This meant that our top 3 properties are now all ones held with GP! This has been great, since we know that whatever property we end up going with, we're going to have Mia's fantastic support behind us. I am so impressed by her ability to show off the best bits of the properties whilst explaining things so clearly. I truly trust that she has our best interests in mind and is just as psyched to look for our first property as we are! She is an absolute credit to the business, and I am looking forward to working with her to get the keys to our new home.

Tamsin Β· 14 September 2026

5/5

Google

When we found the house we now currently are buying online and asked for a viewing Madison was quick to respond and very friendly. On viewing the property she was able to give us lots of details about the property and if she wasn’t sure then she made sure to find out for us. When Madison found out someone else was putting an offer on the property, she was kind enough to give us the heads up as she knew we liked the place so much. Just the person you would like to help on your property search

Caitlin Β· 6 June 2024

Agent replied Β· 13 June 2024

Thank you for taking the time to leave us your 5* review Caitlin! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Phoebe was such a help!! When I came in and asked for her advice regarding letting out my property - would defo recommend!!!

Ana Β· 2 April 2026

Agent replied Β· 16 April 2026

Thank you so much for your kind words, we are thrilled to hear that Phoebe provided excellent service and recommendations for your property. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I viewed a property yesterday with Phoebe Wilkinson (Gascoigne-Pees Farnham) she is extremely professional, thorough, and highly responsive. It is very clear Phoebe has a broad knowledge of the current market and is keen to help me find my next home, I have every confidence I will find what I'm looking for. Best agency I’ve dealt with!

Laura-Ann Β· 12 July 2026

Agent replied Β· 12 October 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

The staff at the Farnham branch were all lovely and very communicative. We mostly dealt with Madison who was super helpful and friendly, she always answered all of our questions and made sure we were aware of any properties that came to the market that may be suitable. Madison and the team made looking for our first home as easy and smooth as it could be for which we are very grateful.

Abigail Β· 23 September 2024

Agent replied Β· 23 October 2024

Many thanks Abigail for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Always a pleasure to bump into Richard and team, friendly and helpful. And would like to thank him on behalf of Farnham dog owners for providing them all with treats at all times!

Garbett Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you for your kind words and support! We love seeing our customers, especially our furry friends, and look forward to seeing you again soon! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Phoebe was really helpful- I would definitely recommend Gascoigne-Pees Farnham!

Eve Β· 12 June 2026

Agent replied Β· 12 October 2026

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Flat viewing - Phoebe has so much integrity and is truly an asset to the company. Couldn’t be more helpful and clear, thank you Phoebe for your help

Holly Β· 16 January 2026

Agent replied Β· 16 April 2026

Thank you for your review! We are thrilled to hear that Phoebe provided excellent service during your flat viewing experience. Our team takes pride in having employees like her who go above and beyond for our customers. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

James and Luke were fantastic throughout the process of buying our first home! There were a few complications we needed to wade through before making it happen, but James was able to sort these calmly & quickly and make this as simple as possible. Thanks legends!

Fleur Β· 11 July 2025

Agent replied Β· 9 September 2025

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

Harassment, Alarm & Distress Caused - Spamming Cowboys

I went through Get Agent which was my first big mistake… they gave my details to Gascoigne Pees who called me within minutes. I explained that I wasn’t looking at a valuation or selling my house for at least 3-6 months and to β€˜stand down’… I’ve been called every day or every other day since, and when I don’t answer the phone, they don’t leave a message and when you call back it doesn’t go through to the branch only to the head office. I asked my details to be removed from their system but I’ve still had daily calls from them, even when on the phone to their head office to make a complaint, I was called again by their branch. I have since had 4 spam calls from other estate agents with details sent to GetAgent with my phone number and a fake email address that Get Agent are tracing using the IP address from the fake email due to a breaking of GDPR rules. Yet to be proven but seems a coincidence that after having an argument with someone at Gascoigne Pees about harassment and spam calls from them, that my details have been sent out to estate agents in Coventry, Stoke-On-Trent, Nottingham and Leeds… Would never sell my house through GP and trust them with any personal details..

Damon Β· 7 August 2026

5/5

Google

I have been dealing with Phoebe, she is fantastic, she has been very informative on everything I have needed to know about my lease. She is very friendly and responds to calls and messages very quickly. Excellent agent

Adam Β· 5 October 2026

Agent replied Β· 12 October 2026

Thank you for your wonderful feedback! We're thrilled to hear that Phoebe has provided you with excellent service and support. We appreciate your kind words and are glad to have her on our team. Best Wishes, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Gascoigne Pees's Google reviewsLeave Gascoigne Pees a review

Questions about Gascoigne Pees Farnham

Has Gascoigne Pees won any awards?

Yes. In The Trusted Agent 2026 awards: Gascoigne Pees, Farnham won Trusted Agent; Gascoigne Pees, Guildford won Platinum; Gascoigne Pees, Kingston Upon Thames won Trusted Agent; Gascoigne Pees, Redhill won Trusted Agent; Gascoigne Pees, Sutton won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Gascoigne Pees hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Farnham.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent