Every review we hold for the Farnham office, from every platform, shown as written. First names only.
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5/5
GooglePhoebe is such an asset to your company. The best estate/letting agent I have come across. The reason is that she always does what she promises, is efficient, professional, understanding, an excellent time keeper, polite and very patient. A fine young lady.
Celia Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your kind words about Phoebe! We're so glad to hear that she surpassed your expectations and provided you with exceptional service. She truly is a valuable member of our team and we're lucky to have her. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GooglePhoebe was brilliant and had all information when asked and really nice and professional to speak to.
Goldane Β· 12 August 2026
Agent replied Β· 12 October 2026
Thank you for the glowing review! We always strive to provide top-notch customer service and we're so glad that Phoebe delivered just that. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GooglePhoebe was really great and nice. She told a lot of tips for renting and she even gave me some advice.
Anna Β· 12 July 2026
Agent replied Β· 12 October 2026
Thank you, Anna, for your wonderful review! We're thrilled to hear that Phoebe provided you with great tips and advice for renting. Your feedback highlights our commitment to customer-centric service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI spoke with Phoebe Wilkinson about my current tenancy. I wanted some information that I was finding hard to locate on my tenancy agreement. Phoebe was friendly, relaxed welcoming and just very helpful. I appreciate her help because she β¦
Georgia Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for your positive feedback on Phoebe's helpfulness and excellent customer service. Our team strives to go above and beyond for our customers, and we are glad to hear that Phoebe exceeded your expectations. We are committed to β¦ More
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5/5
GooglePhoebe and Richard were both great to work with while we were looking for a flat. Richard gave us a really helpful tour, and Phoebe guided us through the whole process with quick replies and a super friendly attitude. Thanks to them, everything was easy and stress-free
Stephen Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for your kind words! We are thrilled to hear that Phoebe and Richard made your flat search easy and stress-free. Delivering exceptional service and a friendly attitude is what we strive for. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleFreya was very helpful and professional.
Jamie Β· 5 October 2026
Agent replied Β· 12 October 2026
Thank you for taking the time to leave a review! We are so glad to hear that Freya provided you with excellent service. We pride ourselves on our professional and helpful team. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleI had a viewing today 11th August with Phoebe and she was very detailed and patient throughout the viewing. She seems to know her stuff and was able to answer most of the questions I asked (I had a lot of themπ) House hunting can be really stressful so always great when you meet a very good agent. Thumbs up π β¦
Maureen Β· 12 August 2026
Agent replied Β· 12 October 2026
Thank you so much for your kind words! It was a pleasure assisting you with your house hunt. Our team takes pride in providing detailed and patient service. We're happy to help you find your dream home. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GooglePhoebe was a pleasure to deal with, friendly, knowledgeable, helpful, and prompt with any questions or queries I had. They say house hunting is stressful but it was a painless experience this time around.
Will Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for your kind words! We are thrilled to hear that Phoebe made your house hunting experience stress-free and enjoyable. Our team strives to provide exceptional service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GooglePhoebe has been extremely professional, helpful, and a lovely person to talk to during our house move.
Isaac Β· 12 July 2026
Agent replied Β· 12 October 2026
Thank you for your excellent 5* review! We are so glad to hear that Phoebe was able to provide professional and helpful service during your house move. We take pride in our dedicated and friendly team members. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFreya was informative, professional, friendly and personable and inspired confidence in Gascoigne-Pees
Steve Β· 12 August 2026
Agent replied Β· 12 October 2026
"Thank you for your positive feedback! We are thrilled to hear that Freya provided you with excellent service and made you feel confident in our company. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleMe and two of my friends at uni have just moved into a new house and the whole process was made so much less stressful thanks to the help of Phoebe who was absolutely fantastic in guiding us through each step of the securing and moving into the property. Throughout the initial viewing and following communications via phone calls and emails, she has always been incredibly kind, professional and especially supportive whenever we had any queries or issues!
Harry Β· 26 March 2026
Agent replied Β· 16 April 2026
"Thank you so much for the kind words, we are thrilled to hear that Phoebe was able to make your move stress-free and enjoyable. We truly value your business and are always happy to help with any queries or issues. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleSophie was really helpful showing me around. Thank you Sophie!
Shannon Β· 12 August 2026
Agent replied Β· 12 October 2026
We're thrilled that Sophie was able to assist you during your visit! Our team takes great pride in providing exceptional service. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI would like to express my sincere appreciation for the outstanding service provided by Alex, James and Laura at Gascoigne-Pees Farnham. Throughout the entire process, Alex demonstrated an exceptional level of professionalism, knowledge, and dedication. From our very first interaction, it was clear that Alex had a genuine commitment to supporting me through every stage of my journey.
communication was always clear, timely, and informative, which helped to make what could have been a stressful experience feel seamless and well-managed. Alex consistently went above and beyond to ensure that all my questions were answered.
It has been an absolute pleasure working with someone so proactive and approachable. I have felt fully supported at every step of my journey.
I would not hesitate to recommend Alex, James or Laura and Gascoigne-Pees to anyone seeking a professional, reliable, and genuinely helpful estate agency.
Lisa Β· 9 September 2025
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5/5
TrustpilotIncredible Staff!
Myself and my partner are first time buyers looking for our first property. This is been such an exciting process, and the lovely Mia from Redhill's Gascoigne-Pees has made it even more wonderful.
From the moment I first called in to book viewings, her sparkling friendly personality has shone through and she shared in our excitement to be looking for our dream home. Obviously it is quite a big decision and a large commitment, so we are so appreciative of the time Mia took to get to know what we wanted, what we were avoiding and what about the properties we picked that made us choose them. That meant that she was able to suggest some others that we hadn't come across, in the same area, for the same price range and with the same general feel as the others. This meant that our top 3 properties are now all ones held with GP! This has been great, since we know that whatever property we end up going with, we're going to have Mia's fantastic support behind us.
I am so impressed by her ability to show off the best bits of the properties whilst explaining things so clearly. I truly trust that she has our best interests in mind and is just as psyched to look for our first property as we are! She is an absolute credit to the business, and I am looking forward to working with her to get the keys to our new home.
Tamsin Β· 14 September 2026
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5/5
GoogleWhen we found the house we now currently are buying online and asked for a viewing Madison was quick to respond and very friendly. On viewing the property she was able to give us lots of details about the property and if she wasnβt sure then she made sure to find out for us. When Madison found out someone else was putting an offer on the property, she was kind enough to give us the heads up as she knew we liked the place so much. Just the person you would like to help on your property search
Caitlin Β· 6 June 2024
Agent replied Β· 13 June 2024
Thank you for taking the time to leave us your 5* review Caitlin! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GooglePhoebe was such a help!! When I came in and asked for her advice regarding letting out my property - would defo recommend!!!
Ana Β· 2 April 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words, we are thrilled to hear that Phoebe provided excellent service and recommendations for your property. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleI viewed a property yesterday with Phoebe Wilkinson (Gascoigne-Pees Farnham) she is extremely professional, thorough, and highly responsive. It is very clear Phoebe has a broad knowledge of the current market and is keen to help me find my next home, I have every confidence I will find what I'm looking for. Best agency Iβve dealt with!
Laura-Ann Β· 12 July 2026
Agent replied Β· 12 October 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleThe staff at the Farnham branch were all lovely and very communicative. We mostly dealt with Madison who was super helpful and friendly, she always answered all of our questions and made sure we were aware of any properties that came to the market that may be suitable. Madison and the team made looking for our first home as easy and smooth as it could be for which we are very grateful.
Abigail Β· 23 September 2024
Agent replied Β· 23 October 2024
Many thanks Abigail for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAlways a pleasure to bump into Richard and team, friendly and helpful. And would like to thank him on behalf of Farnham dog owners for providing them all with treats at all times!
Garbett Β· 16 December 2025
Agent replied Β· 16 April 2026
Thank you for your kind words and support! We love seeing our customers, especially our furry friends, and look forward to seeing you again soon! Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GooglePhoebe was really helpful- I would definitely recommend Gascoigne-Pees Farnham!
Eve Β· 12 June 2026
Agent replied Β· 12 October 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleFlat viewing - Phoebe has so much integrity and is truly an asset to the company. Couldnβt be more helpful and clear, thank you Phoebe for your help
Holly Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you for your review! We are thrilled to hear that Phoebe provided excellent service during your flat viewing experience. Our team takes pride in having employees like her who go above and beyond for our customers. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleJames and Luke were fantastic throughout the process of buying our first home! There were a few complications we needed to wade through before making it happen, but James was able to sort these calmly & quickly and make this as simple as possible. Thanks legends!
Fleur Β· 11 July 2025
Agent replied Β· 9 September 2025
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
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1/5
TrustpilotHarassment, Alarm & Distress Caused - Spamming Cowboys
I went through Get Agent which was my first big mistake⦠they gave my details to Gascoigne Pees who called me within minutes.
I explained that I wasnβt looking at a valuation or selling my house for at least 3-6 months and to βstand downββ¦
Iβve been called every day or every other day since, and when I donβt answer the phone, they donβt leave a message and when you call back it doesnβt go through to the branch only to the head office.
I asked my details to be removed from their system but Iβve still had daily calls from them, even when on the phone to their head office to make a complaint, I was called again by their branch.
I have since had 4 spam calls from other estate agents with details sent to GetAgent with my phone number and a fake email address that Get Agent are tracing using the IP address from the fake email due to a breaking of GDPR rules.
Yet to be proven but seems a coincidence that after having an argument with someone at Gascoigne Pees about harassment and spam calls from them, that my details have been sent out to estate agents in Coventry, Stoke-On-Trent, Nottingham and Leedsβ¦
Would never sell my house through GP and trust them with any personal details..
Damon Β· 7 August 2026
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5/5
GoogleI have been dealing with Phoebe, she is fantastic, she has been very informative on everything I have needed to know about my lease. She is very friendly and responds to calls and messages very quickly. Excellent agent
Adam Β· 5 October 2026
Agent replied Β· 12 October 2026
Thank you for your wonderful feedback! We're thrilled to hear that Phoebe has provided you with excellent service and support. We appreciate your kind words and are glad to have her on our team. Best Wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.