Bourne Estate Agents reviews in Farnham

★★★★★ 5/5

Google

Adrian from Bourne Estate Agents was very relaxed in his initial sales approach, never applying any undue pressure. His unique insight shone through when he suggested subtle adjustments to enhance the appeal of our home, something none of the other agents even considered. Jo effortlessly conveyed the details of the parking covenant to potential buyers. This was a great relief, as our previous agents' struggles to understand and communicate it effectively. Bourne's proactive approach, including the creation of drone footage and responsive promotion, injected fresh interest into our property, which had languished on the market for six months with other agents. Incredibly, our home sold within just three weeks, with an exchange completed in twelve. Throughout the process, Bourne, especially Rebecca, provided unwavering support. I often joked that Rebecca became my weekly therapist during moments of stress, as she was always there to reassure and guide us. When issues arose with the buyer's agent, Bourne went above and beyond to ensure the chain remained intact, exceeding their contractual obligations in the process. In contrast, the service provided by other agents fell far short. One agency had unreliable weekend staff who couldn't get the details right, while another was downright arrogant and dismissive. Looking back, we regret not choosing Bourne from the start. Their exceptional service, particularly Rebecca's caring and empathetic approach, deserves special recognition. We can't thank them enough for making the selling process a breeze.

Alice · 20 May 2024

★★★★★ 5/5

Trustpilot

Thank you Charlotte!

Charlotte has been incredibly helpful and very efficient throughout. Having not rented in a very long time I was very unsure about the process and she has made it a smooth and stress free experience. Thank you!

Dario · 21 November 2025

★★★★★ 5/5

Google

We recently sold our house through Bourne and Patrick was incredibly helpful throughout the whole process. He was understanding and accommodating with arranging viewings as we both worked from home. We had a specific time frame we wanted to complete by due to moving across country and childcare which Patrick was supportive with and helped to push our solicitors to ensure we were moved in time. Would definitely recommend Patrick and Bourne.

Shanice · 22 September 2024

★★★★★ 5/5

Google

Brilliant experience from start to finish with Elarose. Very friendly, helpful throughout the letting process. Well recommended. Thank you Elarose

Jamie · 10 April 2026

★★★★★ 5/5

Trustpilot

Spoke to Michael Murray

Spoke to Michael Murray, very professional, dedicated to helping me and my family find the right place at the right price. Was glad for his call back and am very pleased with the result in the end.

A.Backerei · 12 November 2025

★★★★★ 5/5

Google

Patrick Fijalkowski of Bourne Estate Agents, Farnham is polite, fast, conscientious and professional. Although I couldn’t conclude my home search through him (because I happened to come across a better house listed by another estate agent at about the same time by chance), I would highly recommend him to anyone looking for a trustworthy professional agent who communicates and follows up well with you before during and after viewing. And one who wouldn’t bother to research and give me a detail technical breakdown of the costs and items of work involved in replacing the carpets by hardwood flooring for the viewed house. Appreciated, and thanks!

Francis · 20 April 2024

★★★★★ 1/5

Trustpilot

This has genuinely been the worst…

This has genuinely been the worst experience I have ever had with any estate agent. Having been both a homeowner, a landlord and a tenant over the years, I have dealt with plenty of property professionals. I have never experienced a company that has caused this level of unnecessary stress, frustration and conflict.

Sophie · 18 July 2026

★★★★★ 5/5

Google

Ella was great with dealing with my long term rental. Very friendly, super helpful and always keeping me informed about the next step. …

Will · 16 February 2026

★★★★★ 5/5

Google

I rent a house managed by Bourne on behalf of the landlord, and I'm really happy with their service. Annabelle is my contact there and she is great at arranging contractors any time those run-of-the-mill repairs need doing to the property, and checking in with me that the work is getting done/things are going well. Even though they're retained by the landlord, I feel like Bourne do a great job looking out for me as the tenant as well. Thanks!

Ben · 20 February 2024

★★★★★ 5/5

Google

From a standing start 4 days ago, Izzy at Bourne Estate Agents has managed to help me secure an amazing flat, after I had legitimately given up on finding one in time for my move. Everything was processed quickly and efficiently, and communication has been excellent - along with the team bending over backwards to help with my application. I can’t recommend them enough.

Angus · 15 October 2024

★★★★★ 5/5

Google

I'm really pleased with the service and support I've received throughout the buying process. It was our first property, so we were really unclear on what we needed to do, especially with our solicitors, but Patrick was extremely helpful throughout the process - kept us updated and helped prompt the other side, when needed. I'd certainly recommend Bourne Estate Agents and Patrick as our main contact with them.

Ivan · 4 August 2024

★★★★★ 5/5

Trustpilot

Absolutely amazing help from Michael…

Absolutely amazing help from Michael Murray and the team! He has been there every step of the way, and has been very supportive! Thank you all from me and my family.

Luis · 8 November 2025

★★★★★ 5/5

Trustpilot

Excellent service since Sarah…

Excellent service since Sarah Seten-Smith has been helping and dealing with my problems.

Christine · 9 April 2026

★★★★★ 5/5

Trustpilot

Great experience letting my flat with Bourne

Had a great experience letting my flat. Mark Scoging found a new tenant within a day of visiting the flat and kept on top of the process with the new tenant moving in within 3 weeks. I'll use Bourne again.

Raymond · 23 August 2026

★★★★★ 5/5

Google

Elarose has been great from the start with answering all my questions and sorting out my move

Ian · 16 February 2026

★★★★★ 5/5

Trustpilot

Excellent service from Bourne

I've worked with Bourne on both a property sale and a purchase, and I've been impressed with their service on both occasions. Communication has been excellent, they're always easy to reach, and everything has been handled in a professional and well-organised manner.

Dale · 21 July 2026

★★★★★ 5/5

Google

We found a great investment property through Bourne Farnham and they immediately found a great tenant for us who paid a year's rent in advance. However, when the tenant fell ill and wanted to move out, Bourne expertly managed to satisfy both this tenant and us landlords by quickly finding another great tenant for us, at a better rate in keeping with the market changes. Everyone at Bourne has been excellent in keeping us informed and managing our rental property. Maddie Kilpatrick was very compelling when she explained the benefits of rent protection and we are glad we have this now. Annie Lee and Claire Whiter are two others who have been very professional and helpful to us.

Shamim · 25 July 2023

★★★★★ 5/5

Google

I've just bought my dream home in Wrecclesham through Bourne in Farnham and can't rate them more highly. I dealt exclusively with Rob Skuse from start to finish and he was a dream to work with. Through a rather stressful experience Rob was brilliant - communicative, warm, calm and full of humour. I find it's great to be able to have a laugh when going through something as stressful as house buying. It's been such a delight to deal with someone so attentive, professional and understanding. I might have to revise my opinion of estate agents based on my dealings with Rob and Bourne!

Sarah · 20 June 2023

★★★★★ 5/5

Google

My partner and I have just bought our first home with Bourne, from the initial house viewing with Hayley Johnson, to completion with Rebecca Bray we could not have had a better experience. As first time buyers, we were pretty anxious throughout the experience but Rebecca was always there to reassure us, she kept us constantly up to date with the process. We cannot thank Hayley and Rebecca enough for helping us through this process. We would highly recommend Bourne to anyone looking to move.

Georgia · 20 June 2023

★★★★★ 5/5

Google

If you're looking to sell your house, the best advice I can give is to make the first and only call to the team at Bourne Farnham. From the moment I first spoke to Adrian I felt at ease with his approach which was honest, enthusiastic and informed. Hayley put together a brochure which showcased our home in the best light and Jo did her homework so she could host well informed viewings. Her passion for our house alongside her warm demeanour resulted in many offers from the launch day so we could have our pick of buyers. Every member of the team had a positive way about them and the phone was always answered immediately. As a company, they are exemplary and I was lucky enough to deal with everyone: Adrian, Adam, Rob, Rebecca, Thomas, Hayley and Jo... Thank you for everything you have done for us, our appreciation cannot be put into words.

Sam · 20 June 2023

★★★★★ 5/5

Google

I have recently sold a property with Bourne Estates agents in Farnham and bought a property with Bourne estate agents in Alton. I can’t recommend them highly enough. From the first visit to value our property to when we sold and bought they were highly efficient and professional. Special thanks to Rebecca, an absolute asset to the Farnham office, her regular contact and co-ordination ensured that all parties were informed and on-track for completion in the timescales we were working to and I think I’d go as far as to say if she wasn’t assisting as much as she did I’m sure the chain would have collapsed, great work we’re very happy.

Rachel · 20 June 2023

★★★★★ 5/5

Google

We found our dream home through Bourne estate agents in Farnham. We had been looking for some time with all the agents and in our opinion, Bourne are by far the best for customer service and care. Robert Skuse kept us well informed throughout our property purchase process and was helpful, informative and always on hand for any queries we had and responded speedily. The communication was excellent and nothing felt too much trouble. We were taken seriously from the moment we requested a viewing through to exchange and felt our interests were well looked after. Robert also helped us find a new mortgage broker who was excellent but was never pushy about us using them. Would highly recommend buying through Bourne. They are respectful, helpful, efficient and great communicators.

Katy · 20 June 2023

★★★★★ 5/5

Google

It was an absolute pleasure to work with Bourne Estate Agents. They very kindly and generously sponsored the William Cobbett Christmas Fair which went a great way to achieving a record breaking fundraising event. Chris was just brilliant to work with. Easy to get hold of and quick to respond to any queries I had. We are very much looking forward to building on our community relationship for our next big school fundraising events. Thank you Bourne Estate Agents!!

Vicky · 20 June 2023

★★★★★ 1/5

Google

Recently rented a house through these guys..All i can say is Never again. Had over completely with the deposit. To and throw with a lady called Karen Reynolds who actually told me she didnt really care. Boy was that the truth..Just nightmare from start to finish. They always favour the landlord so you have no chance getting a fair resolution to your dispute if you want any kind of reasonable portion of your deposit back...Use another agent !!

Cliff · 20 June 2023